Submit a Review for Meridian Community Care Ltd (Canterbury)
Unit 88 Thomas Way, Lakesview Inter Business Park, Hersden, Canterbury, CT3 4NH
View Full Details of Meridian Community Care Ltd (Canterbury)Latest Reviews for Meridian Community Care Ltd (Canterbury)
21 March 2025
Meridian looked after my mother during the final few years of her life. They always showed genuine care and compassion not just to her but also to us when we visited. They dealt with her with humour and always with thoughtfulness. They enabled her to stay in her own home where she was happiest and most relaxed. The office staff are friendly and were always approachable. They contacted us whenever there was something to be concerned about. I was especially grateful for the sensitive way they kept us informed during the final week of her life. In short I highly recommend them not only for the care they give to your loved one but also to you.
03 December 2024
I have just terminated my contract with Meridian because I am now able to care for myself so this is a review of the 4 months or so I had using their services. I met only politeness and consideration from all and a willingness on the part of the carers who came to my house to fulfil any task I asked of them. All were cheerful and very obliging. My only slight niggle is that I saw many carers in the short period I used the service and some consistency in who came would have been appreciated by me. I am not sure whether it was my fault that this happened but I hope I wasn't too demanding. Overall, Meridian provided a very useful and very good service for me as I came to terms with my changed lifestyle.
07 November 2024
Meridian Care provided excellent care for my wife for over 7 years. The careers went above and beyond to help and became our friends. The team met all the requirements that my wife needed, nothing was ever too much trouble they were very helpful, kept us informed of any changes on the day and I cannot recommend them more highly and definitely the main carer! Thank you, Meridian, for all you have done and all your support over the years it was much appreciated.
25 October 2024
The care by the staff of Meridian Care was invaluable to the service user as it enabled her to remain living in her own home until her passing as she had wished. They looked after her with such care and thoughtfulness over the past decade and the service user was so happy and comfortable in their care. It is not only the carers themselves but the office staff are extremely friendly and most helpful at all times. An excellent service all round, highly recommended.
14 May 2024
A friend recommended Meridian Care to me when my mum needed some support at home and KCC social services were unable to assist. I'm so glad that I chose Meridian and that they were happy to accommodate Mum, even though she only needed a small amount of help. Over time, Mum could manage more easily by herself and was fiercely independent so in a way didn't really need a visit at all. However, the fact that she was happy to carry on, albeit only once a week, is testament to the great team and kind care staff and I know she had become really quite fond of a couple of the lovely ladies that used to call round. My amazing mum sadly passed away on 15th March this year so we won't be needing Meridian's services any longer. One of the staff members has sent me the most lovely message which has meant a lot. I would not hesitate in recommending them if you have found yourself in the position of needing some extra help, should a loved one wish to live independently in their own home as long as they can.
15 April 2024
I have used Meridian Care for the past 18 months to help look after my elderly aunt. The care she received was fantastic, always helpful and polite. Thank you for helping us keep her independent at home for as long as possible.
02 April 2024
Dad was treated with care and dignity. A carer always turned up, he wasn't let down once in 13 months. If there were any problems they contacted us to let us know. The office was very helpful. Dad started with 30 minutes a day and it was increased over the 13 months to an hour a day as he found it difficult to manage things. The office staff did all they could to implement this as soon as possible.
18 October 2023
Meridian Community Care looked after my grandma very well. Especially the carer who went above and beyond, she always stayed for a chat and never left without making sure everything was completed and Grandma was safe and happy. Some weekend carers would only pop in and stay for 10 minutes or so but I understand these are busier times. I would recommend this company and definitely the main carer! Thank you, Meridian, for all you have done.
26 September 2023
My late wife was with Meridian from Oct 2018 until end of August 2023 - during this time, she received excellent care. The carers were always there, when needed, backed up a great team in the office. I can recommend this company to look after your loved ones, when help is needed.
17 August 2023
Our carers for my husband were faultless. They became our friends our much-needed support and provided my husband with real loving care for the weeks he was here at home on end-of-life care. They provided me with much-needed support and concerned care when it was needed most. They were never less than good-humoured and gave us both smiles and laughter on many occasions. We were both treated with respect and my husband with dignity during the time they provided him with personal care, comfort and attention, encouraging him to eat and drink, as well as the physical attention needed. The management of my husband's care was efficient, with attention to detail and proper review so it was carried out without problems or issues. I can only end by saying your clients are lucky to have you looking after them.
26 May 2023
Excellent and helpful. Brilliant help.
15 May 2023
Meridian Care looked after my father until he went into a residential home earlier this month and I would like to thank them for all they did for him. They initially came out to do an assessment on him and thereafter a member of their team came out daily. His main carer and was very understanding and patient with my father and I cannot thank him enough. Other carers covered his days off or holidays and they were very good too. My father could be moody at times and would refuse a wash very frequently but he was very good with him. I had had previous experience with another carer company for my mother and the difference with Meridian was the continuity of the same carer as much as possible. I also found I was able to speak with the office of Meridian and the staff there were very helpful and knew sufficient information about Dad to always help me and to put my mind at rest. I would highly recommend Meridian Care.
14 May 2023
My client was cared for by Meridian Care over several years until she recently passed away. The care was excellent and we were able to change the care plan to meet her needs as her needs changed. Thank you very much for looking after my client so well.
02 March 2023
The service we received from the team at Meridian Care was excellent from the first call to them arranging care for my father until he went into hospital and the care that they were providing finished. However, that did not stop contacting us to see how our father was progressing until he passed away. The team met all the requirements that my father needed at that time, they were very helpful, kept us informed of any developments on the day and I cannot recommend them more highly. Well done Meridian Care and thank you.
08 February 2023
Mum has been cared for by Meridian for two years. Unfortunately, her condition means she now needs to move into a nursing home for 24-hour care. Meridian's teams were all very kind and patient with mum despite some quite challenging behaviour on occasions. We can't thank Meridian enough for their help and support. They are in a class of their own. Highly recommended.
13 July 2022
I would like express our gratitude to the wonderful staff at Meridian Care for helping us to care for Mum in her final years. The carers treated Mum with dignity and respect and supported our family in so many ways. Nothing was ever too much trouble and Mum became very fond of her regular care team. Thank you.
08 June 2022
The service provided by Meridian Care over the last few years, first to my father and later to my mother, has been excellent. The staff have been caring and efficient in meeting my parent's needs. The office staff have always shown a willingness to adapt the provision to meet my parent's changing needs. I have no hesitation in recommending their service.
23 May 2022
Because of the way things were done when I was discharged from hospital, Meridian was the third company (from 2021) and became my permanent care provider. I have found Meridian's approach to my care encouraging, respectful, understanding and friendly. Nothing is too much trouble within reason, even if it's just a 10-minute chat because they are aware that I am feeling down. I realise that I will not need them forever but because of their professional way of treating me, they have made this transitional period far easier for me to cope with.
22 March 2022
We have found Meridian to be a reliable, professional and helpful company. They employ well trained, friendly staff who liaise with me daily on the weekday visits and give updates on healthcare when needed. They also help me with my wife's medication and G.P. follow-up when required. They are very patient when dealing with dementia patients and always give plenty of time to make my wife feel comfortable and safe.
17 November 2021
Meridian have been care providers for my mother-in-law on two separate occasions over 3 years, and have been consistently responsive and supportive to her needs. The carers were always kind and respectful, listening to her and family wishes throughout her initial recovery, and later deterioration. Despite the difficulties of a pandemic and general care shortage more recently, they ensured a quick, flexible and reliable response to her renewed need for care. It was reassuring for us to know she was in good hands.
Latest Reviews for Meridian Community Care Ltd (Canterbury)
21 March 2025
Meridian looked after my mother during the final few years of her life. They always showed genuine care and compassion not just to her but also to us when we visited. They dealt with her with humour and always with thoughtfulness. They enabled her to stay in her own home where she was happiest and most relaxed. The office staff are friendly and were always approachable. They contacted us whenever there was something to be concerned about. I was especially grateful for the sensitive way they kept us informed during the final week of her life. In short I highly recommend them not only for the care they give to your loved one but also to you.
03 December 2024
I have just terminated my contract with Meridian because I am now able to care for myself so this is a review of the 4 months or so I had using their services. I met only politeness and consideration from all and a willingness on the part of the carers who came to my house to fulfil any task I asked of them. All were cheerful and very obliging. My only slight niggle is that I saw many carers in the short period I used the service and some consistency in who came would have been appreciated by me. I am not sure whether it was my fault that this happened but I hope I wasn't too demanding. Overall, Meridian provided a very useful and very good service for me as I came to terms with my changed lifestyle.
07 November 2024
Meridian Care provided excellent care for my wife for over 7 years. The careers went above and beyond to help and became our friends. The team met all the requirements that my wife needed, nothing was ever too much trouble they were very helpful, kept us informed of any changes on the day and I cannot recommend them more highly and definitely the main carer! Thank you, Meridian, for all you have done and all your support over the years it was much appreciated.
25 October 2024
The care by the staff of Meridian Care was invaluable to the service user as it enabled her to remain living in her own home until her passing as she had wished. They looked after her with such care and thoughtfulness over the past decade and the service user was so happy and comfortable in their care. It is not only the carers themselves but the office staff are extremely friendly and most helpful at all times. An excellent service all round, highly recommended.
14 May 2024
A friend recommended Meridian Care to me when my mum needed some support at home and KCC social services were unable to assist. I'm so glad that I chose Meridian and that they were happy to accommodate Mum, even though she only needed a small amount of help. Over time, Mum could manage more easily by herself and was fiercely independent so in a way didn't really need a visit at all. However, the fact that she was happy to carry on, albeit only once a week, is testament to the great team and kind care staff and I know she had become really quite fond of a couple of the lovely ladies that used to call round. My amazing mum sadly passed away on 15th March this year so we won't be needing Meridian's services any longer. One of the staff members has sent me the most lovely message which has meant a lot. I would not hesitate in recommending them if you have found yourself in the position of needing some extra help, should a loved one wish to live independently in their own home as long as they can.
15 April 2024
I have used Meridian Care for the past 18 months to help look after my elderly aunt. The care she received was fantastic, always helpful and polite. Thank you for helping us keep her independent at home for as long as possible.
02 April 2024
Dad was treated with care and dignity. A carer always turned up, he wasn't let down once in 13 months. If there were any problems they contacted us to let us know. The office was very helpful. Dad started with 30 minutes a day and it was increased over the 13 months to an hour a day as he found it difficult to manage things. The office staff did all they could to implement this as soon as possible.
18 October 2023
Meridian Community Care looked after my grandma very well. Especially the carer who went above and beyond, she always stayed for a chat and never left without making sure everything was completed and Grandma was safe and happy. Some weekend carers would only pop in and stay for 10 minutes or so but I understand these are busier times. I would recommend this company and definitely the main carer! Thank you, Meridian, for all you have done.
26 September 2023
My late wife was with Meridian from Oct 2018 until end of August 2023 - during this time, she received excellent care. The carers were always there, when needed, backed up a great team in the office. I can recommend this company to look after your loved ones, when help is needed.
17 August 2023
Our carers for my husband were faultless. They became our friends our much-needed support and provided my husband with real loving care for the weeks he was here at home on end-of-life care. They provided me with much-needed support and concerned care when it was needed most. They were never less than good-humoured and gave us both smiles and laughter on many occasions. We were both treated with respect and my husband with dignity during the time they provided him with personal care, comfort and attention, encouraging him to eat and drink, as well as the physical attention needed. The management of my husband's care was efficient, with attention to detail and proper review so it was carried out without problems or issues. I can only end by saying your clients are lucky to have you looking after them.
26 May 2023
Excellent and helpful. Brilliant help.
15 May 2023
Meridian Care looked after my father until he went into a residential home earlier this month and I would like to thank them for all they did for him. They initially came out to do an assessment on him and thereafter a member of their team came out daily. His main carer and was very understanding and patient with my father and I cannot thank him enough. Other carers covered his days off or holidays and they were very good too. My father could be moody at times and would refuse a wash very frequently but he was very good with him. I had had previous experience with another carer company for my mother and the difference with Meridian was the continuity of the same carer as much as possible. I also found I was able to speak with the office of Meridian and the staff there were very helpful and knew sufficient information about Dad to always help me and to put my mind at rest. I would highly recommend Meridian Care.
14 May 2023
My client was cared for by Meridian Care over several years until she recently passed away. The care was excellent and we were able to change the care plan to meet her needs as her needs changed. Thank you very much for looking after my client so well.
02 March 2023
The service we received from the team at Meridian Care was excellent from the first call to them arranging care for my father until he went into hospital and the care that they were providing finished. However, that did not stop contacting us to see how our father was progressing until he passed away. The team met all the requirements that my father needed at that time, they were very helpful, kept us informed of any developments on the day and I cannot recommend them more highly. Well done Meridian Care and thank you.
08 February 2023
Mum has been cared for by Meridian for two years. Unfortunately, her condition means she now needs to move into a nursing home for 24-hour care. Meridian's teams were all very kind and patient with mum despite some quite challenging behaviour on occasions. We can't thank Meridian enough for their help and support. They are in a class of their own. Highly recommended.
13 July 2022
I would like express our gratitude to the wonderful staff at Meridian Care for helping us to care for Mum in her final years. The carers treated Mum with dignity and respect and supported our family in so many ways. Nothing was ever too much trouble and Mum became very fond of her regular care team. Thank you.
08 June 2022
The service provided by Meridian Care over the last few years, first to my father and later to my mother, has been excellent. The staff have been caring and efficient in meeting my parent's needs. The office staff have always shown a willingness to adapt the provision to meet my parent's changing needs. I have no hesitation in recommending their service.
23 May 2022
Because of the way things were done when I was discharged from hospital, Meridian was the third company (from 2021) and became my permanent care provider. I have found Meridian's approach to my care encouraging, respectful, understanding and friendly. Nothing is too much trouble within reason, even if it's just a 10-minute chat because they are aware that I am feeling down. I realise that I will not need them forever but because of their professional way of treating me, they have made this transitional period far easier for me to cope with.
22 March 2022
We have found Meridian to be a reliable, professional and helpful company. They employ well trained, friendly staff who liaise with me daily on the weekday visits and give updates on healthcare when needed. They also help me with my wife's medication and G.P. follow-up when required. They are very patient when dealing with dementia patients and always give plenty of time to make my wife feel comfortable and safe.
17 November 2021
Meridian have been care providers for my mother-in-law on two separate occasions over 3 years, and have been consistently responsive and supportive to her needs. The carers were always kind and respectful, listening to her and family wishes throughout her initial recovery, and later deterioration. Despite the difficulties of a pandemic and general care shortage more recently, they ensured a quick, flexible and reliable response to her renewed need for care. It was reassuring for us to know she was in good hands.