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Bayliss Suite, Liverpool Innovation Park, Liverpool, L7 9NJ
View Full Details of Merseycare Julie Ann LtdLatest Reviews for Merseycare Julie Ann Ltd
17 March 2025
My mum has been having carers for the last couple of years from here. We are so happy with the care she has been given. She has 2 visits a day and we have had no problems at all. All of her carers are very supportive and helpful and do their job's amazingly.
11 February 2025
The carers are helpful and attentive. They know the client really well and make an effort to interact and respond to their needs in the best way. There is good continuity of staff which is important. The app is a very useful tool for keeping up to date. The staff use it to provide helpful updates, on occasion, more information could be provided. The overall service is very good.
05 February 2025
Having been providing quality care and support for mum and our family for over 2 years its a great comfort knowing Merseycare Julie Ann Ltd are there day in day out. Assisting mum, 'To live well with Dementia'. With an understanding, caring and professional approach they have supported mum and the family to navigate a very new and difficult situation in a difficult climate. From the beginning, MCJA office team with our coordinator worked with the family to develop a workable, deliverable care plan around mums physical and emotional needs, with an emphasis on maintaining her dignity and independence. Over time we have built a great relationship, down to earth and approachable they are there, just at the end of the phone. The care staff who call day in day out are very patient, caring and understanding. They soon found out mums likes and dislikes always a cheery smile. The app is handy, I can log in and see mums mood, care and meal coordination is working as it should. Thanks MCJA, mum's front line team.
05 February 2025
It is an excellent service and I am very happy with everything.
19 December 2024
Carers looking after Mum for almost 15 years. Carers are great, some of them have been 15 years coming and feel like a family. Made up with the services.
19 December 2024
The carers are very helpful and punctual and apart from doing their job, they also have time to check on whether I've eaten and listen to my "life stories" which is very comforting!
07 December 2023
The care my wife receives from her main carer is excellent. I think she should get an award, she is always cheerful and she looks after my wife's needs. The other carers do a great job as well.
30 May 2023
Care at home for dementia patients, 1 star, you expect 30-minute visits you are lucky if they attend for 10 minutes. The carers do not encourage the intake of food, drink or medication, and personal and bedding hygiene is not encouraged. I am constantly chasing the company but the care team really don't care, all this is on camera and witnessed by professionals.
Latest Reviews for Merseycare Julie Ann Ltd
17 March 2025
My mum has been having carers for the last couple of years from here. We are so happy with the care she has been given. She has 2 visits a day and we have had no problems at all. All of her carers are very supportive and helpful and do their job's amazingly.
11 February 2025
The carers are helpful and attentive. They know the client really well and make an effort to interact and respond to their needs in the best way. There is good continuity of staff which is important. The app is a very useful tool for keeping up to date. The staff use it to provide helpful updates, on occasion, more information could be provided. The overall service is very good.
05 February 2025
Having been providing quality care and support for mum and our family for over 2 years its a great comfort knowing Merseycare Julie Ann Ltd are there day in day out. Assisting mum, 'To live well with Dementia'. With an understanding, caring and professional approach they have supported mum and the family to navigate a very new and difficult situation in a difficult climate. From the beginning, MCJA office team with our coordinator worked with the family to develop a workable, deliverable care plan around mums physical and emotional needs, with an emphasis on maintaining her dignity and independence. Over time we have built a great relationship, down to earth and approachable they are there, just at the end of the phone. The care staff who call day in day out are very patient, caring and understanding. They soon found out mums likes and dislikes always a cheery smile. The app is handy, I can log in and see mums mood, care and meal coordination is working as it should. Thanks MCJA, mum's front line team.
05 February 2025
It is an excellent service and I am very happy with everything.
19 December 2024
Carers looking after Mum for almost 15 years. Carers are great, some of them have been 15 years coming and feel like a family. Made up with the services.
19 December 2024
The carers are very helpful and punctual and apart from doing their job, they also have time to check on whether I've eaten and listen to my "life stories" which is very comforting!
07 December 2023
The care my wife receives from her main carer is excellent. I think she should get an award, she is always cheerful and she looks after my wife's needs. The other carers do a great job as well.
30 May 2023
Care at home for dementia patients, 1 star, you expect 30-minute visits you are lucky if they attend for 10 minutes. The carers do not encourage the intake of food, drink or medication, and personal and bedding hygiene is not encouraged. I am constantly chasing the company but the care team really don't care, all this is on camera and witnessed by professionals.