Submit a Review for Delta Care Ltd - Preston
New Care & Cornerstone, 17 Charlotte Street, Preston, PR1 3RE
View Full Details of Delta Care Ltd - PrestonLatest Reviews for Delta Care Ltd - Preston
13 December 2024
We have just started using Delta Care after having a disappointing experience with a different care provider. I can honestly say the staff are fantastic, from those in the office to the carers who come to the home. They are helpful, very obliging, they listen and treat you with respect. The carers are so lovely with my nana, we feel safe with them coming in the house and trust them to do everything that is needed. Thank you Delta Care.
21 November 2024
Deltacare have been providing multi-daily visits for my elderly auntie (who has early-stage dementia) for a number of years now. They enable her to live independently and with dignity. They are very friendly and are diligent in thinking of my auntie's needs. They suggest activities and new experiences for her, to improve her quality of life. They react quickly to any issues and they are helpful, approachable and efficient. They have definitely extended my auntie's time of living independently and I am very grateful to them all.
26 July 2024
The work gives me more experience for me and it's my first time having care. For me and your help matters to me. It was happy for me as well and very good at their job. I hope to get better at things as well. Most things I want to do as well.
27 June 2024
Very professional great personal touch talk to her and do her hair and make-up. Would recommend these two (mother and daughter) to anyone they seem to go the extra mile and could not wish for a better service.
22 May 2023
Absolutely shocking, if I could leave videos and images on this review I would! If you care about your elderly family members and want to care for them don’t use them! Everybody including social services will be informed and evidence will be provided. I truly can’t warn you enough! A slice of bread and butter for breakfast lunch and dinner isn’t feeding a 90-year-old lady. The disgusting mess left in the kitchen including mouldy food that hasn’t been eaten is without a shadow of a doubt dangerous for a 90-year-old lady who can’t see clearly and could eat it! I just hope people read reviews before using this company as you literally putting your family at risk, not helping.
22 October 2018
Charlotte House is an amazing place providing a high standard of care for their clients. The staff are caring and considerate people who make a difference to people’s lives. My dad suffers from Dementia and Charlotte House provides him with a safe environment to interact with other people. It provides a purpose for him to get washed and dressed in the morning and he stands at the window happily waiting for his carer and transport to collect him. The staff work very hard to adapt the care to individual clients needs. They are flexible and creative to adapt to the situation and keep clients fully engaged. Clearly, my dad is unable to tell us about his day as he can’t remember. However, thanks to a wonderful member of staff, we now have a Facebook page with lovely photos of their adventures. We can also show the photos to dad to stimulate discussion about his time at Charlotte House. Thank you to the Charlotte House team.
12 October 2018
I highly recommend this company they do a wonderful job looking after my husband, fantastic place great staff.
17 May 2018
I came here myself with my daughter she's very happy here, but sadly had to go into a nursing home but I still come it's a nice happy place. I still tell my friends how good it is and good carers. Thank you.
21 March 2018
Can't thank the company enough. The staff went above and beyond to ensure my brother received the best possible care.
Latest Reviews for Delta Care Ltd - Preston
13 December 2024
We have just started using Delta Care after having a disappointing experience with a different care provider. I can honestly say the staff are fantastic, from those in the office to the carers who come to the home. They are helpful, very obliging, they listen and treat you with respect. The carers are so lovely with my nana, we feel safe with them coming in the house and trust them to do everything that is needed. Thank you Delta Care.
21 November 2024
Deltacare have been providing multi-daily visits for my elderly auntie (who has early-stage dementia) for a number of years now. They enable her to live independently and with dignity. They are very friendly and are diligent in thinking of my auntie's needs. They suggest activities and new experiences for her, to improve her quality of life. They react quickly to any issues and they are helpful, approachable and efficient. They have definitely extended my auntie's time of living independently and I am very grateful to them all.
26 July 2024
The work gives me more experience for me and it's my first time having care. For me and your help matters to me. It was happy for me as well and very good at their job. I hope to get better at things as well. Most things I want to do as well.
27 June 2024
Very professional great personal touch talk to her and do her hair and make-up. Would recommend these two (mother and daughter) to anyone they seem to go the extra mile and could not wish for a better service.
22 May 2023
Absolutely shocking, if I could leave videos and images on this review I would! If you care about your elderly family members and want to care for them don’t use them! Everybody including social services will be informed and evidence will be provided. I truly can’t warn you enough! A slice of bread and butter for breakfast lunch and dinner isn’t feeding a 90-year-old lady. The disgusting mess left in the kitchen including mouldy food that hasn’t been eaten is without a shadow of a doubt dangerous for a 90-year-old lady who can’t see clearly and could eat it! I just hope people read reviews before using this company as you literally putting your family at risk, not helping.
22 October 2018
Charlotte House is an amazing place providing a high standard of care for their clients. The staff are caring and considerate people who make a difference to people’s lives. My dad suffers from Dementia and Charlotte House provides him with a safe environment to interact with other people. It provides a purpose for him to get washed and dressed in the morning and he stands at the window happily waiting for his carer and transport to collect him. The staff work very hard to adapt the care to individual clients needs. They are flexible and creative to adapt to the situation and keep clients fully engaged. Clearly, my dad is unable to tell us about his day as he can’t remember. However, thanks to a wonderful member of staff, we now have a Facebook page with lovely photos of their adventures. We can also show the photos to dad to stimulate discussion about his time at Charlotte House. Thank you to the Charlotte House team.
12 October 2018
I highly recommend this company they do a wonderful job looking after my husband, fantastic place great staff.
17 May 2018
I came here myself with my daughter she's very happy here, but sadly had to go into a nursing home but I still come it's a nice happy place. I still tell my friends how good it is and good carers. Thank you.
21 March 2018
Can't thank the company enough. The staff went above and beyond to ensure my brother received the best possible care.