Submit a Review for Nightingales Golden Care Ltd
1000 Lakeside, Western Road, Portsmouth, PO6 3EZ
View Full Details of Nightingales Golden Care LtdLatest Reviews for Nightingales Golden Care Ltd
14 January 2025
I have been so delighted and relieved to have found Nightingales. After receiving dreadful care from a previous agency we were considering putting my mother into a care home as we had no other experience to compare it with. Thankfully, Nightingales have been everything one would expect from live-in care. The office have excellent communication and when they say they will get something done they do it, and the carers have been just fantastic. They are committed and attentive and actively trying to help my mother recover from a brain abscess and not just sitting on their phones ignoring her. They have also been totally transparent about their costs and I love that they really look after their carers first and foremost, which shows in the level of care you receive from them. They are always suggesting ways to help my mother improve and I can finally trust and relax knowing she is being very well looked after. I would highly recommend this company!
16 October 2024
We have received excellent support from Nightingales since my son has been in his own property and needed 24-hour care. Management and carers offer prompt responses to any concerns presented to them. Kind and considerate at all times. No complaints!
04 October 2024
I can't praise Nightingales enough. I'm really pleased and happy with everything they do to support and help Mum. She is very complimentary about them all. The team are excellent, would definitely recommend them to anyone else requiring this service.
04 June 2024
We were very pleased with the service we received from Nightingales. Once we'd had a couple of visits from Mum's new carer-to-be, Mum felt more relaxed with her. We were also supported with a visit from the clinical lead to assess Mum's needs and along with the carer who was going to be looking after Mum. We felt that Mum was being looked after very well, and the carer was gentle but very attentive to Mum's needs and we felt happy that Mum was in her care while we were away. What was fantastic was that it enabled us to have a holiday together as sisters, which we'd not been able to do for the last couple of years as either one of us is looking after Mum. So Nightingales' support was invaluable. We also have a weekly day visit from another wonderful member of their team and we rate her highly too. Thank you Nightingales and your team.
18 April 2024
We changed our care providers to Nightingale a few months ago and my Father, who is the main carer for our elderly Mum who has advanced dementia, is delighted with the service. All the carers are very attentive to Mum and extremely kind and patient. Wonderful people providing a wonderful service. Thank you.
25 March 2024
From the first meeting the care and support we have received is first class. The carer we have is wonderful, so kind and caring.
14 July 2023
I've been with many agencies and Nightingales Golden Care is by far the best I've been with. They listen, they are kind and if I need something adapted to my care plan they don't have a problem with doing it for me. I'm treated like a human. A lot of carers find it difficult to get off the devices and adjust from previous placement. They are lovely because they take the time to get to know me and listen to me and don't just disregard my feelings and give up on me, that's one of the things I like about them, they treat me like a friend and a client because she gives me advice and helps me when I'm feeling sad. I appreciate that where a lot of my previous agencies would not give two hoots and see the pain I've been through, she looks at the positive in me, not the negative I would recommend Nightingales to any clients that need help and assistance.
16 May 2023
The experience is good so far, it's only been a couple of weeks.
19 April 2023
Excellent service. Felt supported from start to finish. Sam and her team helped so much by always being one step ahead and always making sure my mum was supported. Can’t recommend enough. A big thank you for all your kindness.
17 October 2022
Excellent service and level of care. Mum looked after wonderfully. So friendly and caring.
14 October 2022
Very supportive and caring. I would recommend your services to anyone who needs help.
09 August 2022
The carers who have been visiting my mother for the past 18 months have been very caring and friendly. Mum has come to rely on her regular carers for help and support especially when I am away from home. I cannot fault the carers themselves. However, I have not found the office/support staff to be of such a high standard and often have felt them to be lacking.
05 April 2022
Nightingales Golden Care have been providing live-in care for Mum for the past 7 months following her stroke last year. I cannot praise Mum's carer enough for the exemplary care that she provides for her every single day. She goes above and beyond in all her care for her and is absolutely amazing. I have peace of mind knowing that Mum is being looked after so well and knowing that all her needs and wishes are being put first. Nothing is too much trouble for her carer and I feel happy knowing that Mum feels safe, reassured and comfortable at all times under her supervision and care. All the staff at Nightingales are so friendly and helpful. They really do care about all their clients. Their care, support and attention it has made it possible for Mum to stay in her own home, which means so much to her and all the family.
22 March 2022
Excellent service. Reliable, friendly and hard-working. Ensuring my wife is as comfortable and healthy as possible.
22 March 2022
Nightingales Golden Care have been providing live-in care for my mum who has dementia for the last six months. The care she has received has been brilliant. Mum’s main carer is so caring and thoughtful. Mum does not think she needs any help so looking after mum is no easy task, but her carer is always finding the best way to get mum to accept help. I can not praise the staff enough. We will be forever grateful that we found Nightingales Golden Care to allow mum to keep living in her own home at this difficult time.
14 March 2022
Nightingales started providing care for my mum Mum and Dad in October 2020, my Dad has now passed away and they are still caring for my Mum who has dementia. They are absolutely amazing! In the beginning, things were quite difficult as my mum, in particular, didn't like having a carer in the house but Nightingales worked really hard over a number of difficult months to find the right sort of carers. For the last year, the carers have all 'worked' and all been fantastic. I think the key is the word 'care', they really all seem to care about Mum and want the best for her. They don't just see to her everyday needs but try and engage her and spend time with her. I cannot recommend them enough - without their support both our lives and the lives of Mum and Dad would have been much more difficult. We will always be grateful for this.
03 March 2022
Carers are always friendly and take of my wife's every need in the mornings.
13 May 2021
Nightingales have been providing at-home care for my mother for the last month. So far the support we have received as a family has been superb. It has been a real pleasure to work with them, we are really pleased with the feedback, and their flexibility in meeting our needs.
17 March 2021
We have had awake overnight care to allow mum to get used to having lost dad and after 3 weeks in the hospital herself. It has been a comfort blanket and has saved us all. Our carer is reliable, kind and caring and mum really likes her! Thank you.
15 February 2021
I'm very happy to see them arriving every day. The routine goes very smoothly every day. I have a good rapport with the carers. We always find something to laugh about. All main duties are accomplished to a high standard but they go the extra mile to make sure that I have everything I need by me before they go.
Latest Reviews for Nightingales Golden Care Ltd
14 January 2025
I have been so delighted and relieved to have found Nightingales. After receiving dreadful care from a previous agency we were considering putting my mother into a care home as we had no other experience to compare it with. Thankfully, Nightingales have been everything one would expect from live-in care. The office have excellent communication and when they say they will get something done they do it, and the carers have been just fantastic. They are committed and attentive and actively trying to help my mother recover from a brain abscess and not just sitting on their phones ignoring her. They have also been totally transparent about their costs and I love that they really look after their carers first and foremost, which shows in the level of care you receive from them. They are always suggesting ways to help my mother improve and I can finally trust and relax knowing she is being very well looked after. I would highly recommend this company!
16 October 2024
We have received excellent support from Nightingales since my son has been in his own property and needed 24-hour care. Management and carers offer prompt responses to any concerns presented to them. Kind and considerate at all times. No complaints!
04 October 2024
I can't praise Nightingales enough. I'm really pleased and happy with everything they do to support and help Mum. She is very complimentary about them all. The team are excellent, would definitely recommend them to anyone else requiring this service.
04 June 2024
We were very pleased with the service we received from Nightingales. Once we'd had a couple of visits from Mum's new carer-to-be, Mum felt more relaxed with her. We were also supported with a visit from the clinical lead to assess Mum's needs and along with the carer who was going to be looking after Mum. We felt that Mum was being looked after very well, and the carer was gentle but very attentive to Mum's needs and we felt happy that Mum was in her care while we were away. What was fantastic was that it enabled us to have a holiday together as sisters, which we'd not been able to do for the last couple of years as either one of us is looking after Mum. So Nightingales' support was invaluable. We also have a weekly day visit from another wonderful member of their team and we rate her highly too. Thank you Nightingales and your team.
18 April 2024
We changed our care providers to Nightingale a few months ago and my Father, who is the main carer for our elderly Mum who has advanced dementia, is delighted with the service. All the carers are very attentive to Mum and extremely kind and patient. Wonderful people providing a wonderful service. Thank you.
25 March 2024
From the first meeting the care and support we have received is first class. The carer we have is wonderful, so kind and caring.
14 July 2023
I've been with many agencies and Nightingales Golden Care is by far the best I've been with. They listen, they are kind and if I need something adapted to my care plan they don't have a problem with doing it for me. I'm treated like a human. A lot of carers find it difficult to get off the devices and adjust from previous placement. They are lovely because they take the time to get to know me and listen to me and don't just disregard my feelings and give up on me, that's one of the things I like about them, they treat me like a friend and a client because she gives me advice and helps me when I'm feeling sad. I appreciate that where a lot of my previous agencies would not give two hoots and see the pain I've been through, she looks at the positive in me, not the negative I would recommend Nightingales to any clients that need help and assistance.
16 May 2023
The experience is good so far, it's only been a couple of weeks.
19 April 2023
Excellent service. Felt supported from start to finish. Sam and her team helped so much by always being one step ahead and always making sure my mum was supported. Can’t recommend enough. A big thank you for all your kindness.
17 October 2022
Excellent service and level of care. Mum looked after wonderfully. So friendly and caring.
14 October 2022
Very supportive and caring. I would recommend your services to anyone who needs help.
09 August 2022
The carers who have been visiting my mother for the past 18 months have been very caring and friendly. Mum has come to rely on her regular carers for help and support especially when I am away from home. I cannot fault the carers themselves. However, I have not found the office/support staff to be of such a high standard and often have felt them to be lacking.
05 April 2022
Nightingales Golden Care have been providing live-in care for Mum for the past 7 months following her stroke last year. I cannot praise Mum's carer enough for the exemplary care that she provides for her every single day. She goes above and beyond in all her care for her and is absolutely amazing. I have peace of mind knowing that Mum is being looked after so well and knowing that all her needs and wishes are being put first. Nothing is too much trouble for her carer and I feel happy knowing that Mum feels safe, reassured and comfortable at all times under her supervision and care. All the staff at Nightingales are so friendly and helpful. They really do care about all their clients. Their care, support and attention it has made it possible for Mum to stay in her own home, which means so much to her and all the family.
22 March 2022
Excellent service. Reliable, friendly and hard-working. Ensuring my wife is as comfortable and healthy as possible.
22 March 2022
Nightingales Golden Care have been providing live-in care for my mum who has dementia for the last six months. The care she has received has been brilliant. Mum’s main carer is so caring and thoughtful. Mum does not think she needs any help so looking after mum is no easy task, but her carer is always finding the best way to get mum to accept help. I can not praise the staff enough. We will be forever grateful that we found Nightingales Golden Care to allow mum to keep living in her own home at this difficult time.
14 March 2022
Nightingales started providing care for my mum Mum and Dad in October 2020, my Dad has now passed away and they are still caring for my Mum who has dementia. They are absolutely amazing! In the beginning, things were quite difficult as my mum, in particular, didn't like having a carer in the house but Nightingales worked really hard over a number of difficult months to find the right sort of carers. For the last year, the carers have all 'worked' and all been fantastic. I think the key is the word 'care', they really all seem to care about Mum and want the best for her. They don't just see to her everyday needs but try and engage her and spend time with her. I cannot recommend them enough - without their support both our lives and the lives of Mum and Dad would have been much more difficult. We will always be grateful for this.
03 March 2022
Carers are always friendly and take of my wife's every need in the mornings.
13 May 2021
Nightingales have been providing at-home care for my mother for the last month. So far the support we have received as a family has been superb. It has been a real pleasure to work with them, we are really pleased with the feedback, and their flexibility in meeting our needs.
17 March 2021
We have had awake overnight care to allow mum to get used to having lost dad and after 3 weeks in the hospital herself. It has been a comfort blanket and has saved us all. Our carer is reliable, kind and caring and mum really likes her! Thank you.
15 February 2021
I'm very happy to see them arriving every day. The routine goes very smoothly every day. I have a good rapport with the carers. We always find something to laugh about. All main duties are accomplished to a high standard but they go the extra mile to make sure that I have everything I need by me before they go.