Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Nightingales Home Help Services Ltd - Care at Home

stars
stars 10 January 2024
We've been getting care from a core team of four carers, all totally different in age, background and personality, but all equally proficient and incredibly kind and friendly. My parents were at first resistant to getting strangers coming into their home when they didn't feel they needed help, but within a few days both were really enjoying the company and the help provided. Nothing is too much trouble for either the carers or the admin staff. All are friendly, efficient and professional. For me, just knowing there are additional eyes-on is a huge comfort. One example of the common sense shown was on a Sunday, only a week or two after the carers had started looking after my very elderly parents. The carer took one look at my father and rang me to say she didn't think he was himself and in her opinion required an ambulance. Without her call I would not have known how seriously ill my father was. I can't thank or recommend them all enough.
Review from Angela C (Daughter of Client/Service User)