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Moran House, 1 Holes Bay Park, Sterte Avenue West, Poole, BH15 2AA
View Full Details of PramacareLatest Reviews for Pramacare
06 November 2024
Since April of this year, Pramacare has been a much-needed help. Following a fall I needed personal care assistance with showering, dressing, laundry, and house cleaning, as well as shopping as mobility limited. The carer was punctual, courteous, conscientious, and helpful in all aspects, which has helped my progress enormously.
09 October 2024
Prama cared for my husband's grandad for many years, he was diagnosed with Dementia and slowly declined over the course of his care with them. Prama listened and supported him, providing regular carers so he became familiar and they understood how his routine was important to him. They were also alert to his COPD, which caused him to need additional medication when he had flare-ups, and were prompt in spotting his signs. They took time to get to know him and would remember all those small details which made him feel comfortable with having extra help in his home, this was especially important as he was a gentleman from an era where no one grumbled or complained. Sadly due to advanced age and medical complications, he had to be moved and was in receipt of social care, this truly highlighted how special Prama carers are, as the agency that saw him in his final months did not match their levels of personalised care and compassion. Thank You Prama!
11 March 2021
Pramacare provides a fantastic service to the Poole community. It is great that their carers are paid a living wage and travel costs. All mum's carers have been very kind, very professional and during lockdown - very safe.
18 August 2020
I am 65-years-old. I haven't looked after my feet or toes very well over recent years. Recent damage to nerves in my right hand, my dominant hand, with weakened strength in my fingers and thumb meant trying to cut my nails with my left hand. This has been difficult. I was recommended Pramacare and got in touch. My first experience of the nail care worker’s visit to me was faultless in every respect - professionalism, safety (Coronavirus and general infection control), care/attention, friendliness, politeness and advice on observed matters for me to refer to my GP (fungal problems on both go my big toes). Before the first visit, I was prepared to become embarrassed about the state I had let my toes get to. But this didn't happen. She is a great ambassador for the Pramacare organisation. I hope many other clients/customers feel the same as me and that the Pramacare organisation are very proud of her. I am assured and comfortable with my second and subsequent appointments.
03 August 2020
The carers who visit me are all very friendly, patient and helpful.
20 July 2020
I look forward to seeing a smiling face on entering the front door and helpers make me laugh and relaxed when leaving. They are all very kind and helpful to my needs while some have more instinct to my COPD.
14 July 2020
Care - domestic, 1.5 hours per week from August 2019, and an additional half-hour per week personal care Dec 2019 to Jan 2020. During COVID-19 lockdown, fortnightly hair-wash included in the 1.5 hours per week care. I have been well satisfied with the care given together with punctuality and reliability ie substitute always provided when regular carer unable to attend.
10 July 2020
My experience with the staff is excellent.
08 July 2020
I am extremely pleased with the carers coming to me. Each one is willing to help out with odd jobs in the flat, nothing is too much for them to cope with. They almost always arrive dead on time. I do what I can preparing meals, but they are always glad to see to what I have in mind for lunch and tea. As far as breakfast is concerned I usually have cereal at 7 am whilst watching an early television news - well before the first carer arrives. Pramacare carers all seem to be devoted to their work and they are clearly devoted to this calling.
07 July 2020
Pramacare has been attending to my mother for over three years. The staff are all diligent, polite and hard working. The backroom staff are very helpful and always go the extra mile to resolve any issues arising. We are very happy with Pramacare and would recommend their services to anyone without exception.
09 June 2020
Pramacare have always tried so hard to meet my needs. Their carers always listen to their clients and carry out requests on the need for help cheerfully. When I'm not feeling well, they are like a little ray of sunshine coming in to brighten up the sky. I have always found my carers to be well trained and courteous. Likewise the office staff, always there to listen and do their utmost to help.
01 June 2020
An organisation like no other. One that devotes its strength to the needs of others. Where else would one find such a one? They are saving me many a worry and anxiety with helpful insight and advice. Now my ability is limited, no criticism is levelled, only understanding, patience and a helping hand. Helping me to help myself. I cannot find real fault only admiration. Thank you Pramacare and thank you for thinking to give me a most beautiful bunch of flowers and card for my birthday! Very thoughtful, very kind. Talking to my son over plans how best to assist in the house or generally is an excellent idea.
01 June 2020
Very enjoyable to have them visit. Makes my day. We have a lovely time playing scrabble. They're friends more than carers.
01 June 2020
I find the carers are very patient with me and help me in many ways.
01 June 2020
I value the help and assistance I get from all members of the team.
19 May 2020
I have been very pleased with the care I've had for my husband. Your team have all been excellent at the job. Very pleasant, very obliging and very helpful. I would say I look forward to them coming, they cheer me up as well.
19 May 2020
Such charming and cheerful carers. Made me feel most comfortable, whatever they were doing. So willing to help with domestic jobs as well as personal care.
13 May 2020
As I have said in the past Pramacare provide an excellent service. I have been using them for the last two and half years to provide intimate personal care, to get me up in the morning, provide a hot meal in the evening and put me to bed. The carers are particularly careful when hoisting me into my wheelchair in the morning, as I then have to spend all day in it. The office staff and carers are helpful and caring, always prepared to go the extra mile to help if they can, such as reminding me when I am about to run out of things and offering to pick it up for me if needed. In these difficult times, it is especially good to have people to talk to every day, even for a short while. I would have no hesitation in recommending them to others. They may not be the cheapest care agency in the area but they are probably one of the best.
12 June 2019
I am extremely satisfied with the service I receive. I look forward to the service I receive. In 99% of visits, the carers are in a good mood and make the day better. On the rare occasions when the carer is late, I would ask that they use the phone to inform the client.
02 April 2019
Good weekly programme production. Punctual and caring carers - respecting dignity.
Latest Reviews for Pramacare
06 November 2024
Since April of this year, Pramacare has been a much-needed help. Following a fall I needed personal care assistance with showering, dressing, laundry, and house cleaning, as well as shopping as mobility limited. The carer was punctual, courteous, conscientious, and helpful in all aspects, which has helped my progress enormously.
09 October 2024
Prama cared for my husband's grandad for many years, he was diagnosed with Dementia and slowly declined over the course of his care with them. Prama listened and supported him, providing regular carers so he became familiar and they understood how his routine was important to him. They were also alert to his COPD, which caused him to need additional medication when he had flare-ups, and were prompt in spotting his signs. They took time to get to know him and would remember all those small details which made him feel comfortable with having extra help in his home, this was especially important as he was a gentleman from an era where no one grumbled or complained. Sadly due to advanced age and medical complications, he had to be moved and was in receipt of social care, this truly highlighted how special Prama carers are, as the agency that saw him in his final months did not match their levels of personalised care and compassion. Thank You Prama!
11 March 2021
Pramacare provides a fantastic service to the Poole community. It is great that their carers are paid a living wage and travel costs. All mum's carers have been very kind, very professional and during lockdown - very safe.
18 August 2020
I am 65-years-old. I haven't looked after my feet or toes very well over recent years. Recent damage to nerves in my right hand, my dominant hand, with weakened strength in my fingers and thumb meant trying to cut my nails with my left hand. This has been difficult. I was recommended Pramacare and got in touch. My first experience of the nail care worker’s visit to me was faultless in every respect - professionalism, safety (Coronavirus and general infection control), care/attention, friendliness, politeness and advice on observed matters for me to refer to my GP (fungal problems on both go my big toes). Before the first visit, I was prepared to become embarrassed about the state I had let my toes get to. But this didn't happen. She is a great ambassador for the Pramacare organisation. I hope many other clients/customers feel the same as me and that the Pramacare organisation are very proud of her. I am assured and comfortable with my second and subsequent appointments.
03 August 2020
The carers who visit me are all very friendly, patient and helpful.
20 July 2020
I look forward to seeing a smiling face on entering the front door and helpers make me laugh and relaxed when leaving. They are all very kind and helpful to my needs while some have more instinct to my COPD.
14 July 2020
Care - domestic, 1.5 hours per week from August 2019, and an additional half-hour per week personal care Dec 2019 to Jan 2020. During COVID-19 lockdown, fortnightly hair-wash included in the 1.5 hours per week care. I have been well satisfied with the care given together with punctuality and reliability ie substitute always provided when regular carer unable to attend.
10 July 2020
My experience with the staff is excellent.
08 July 2020
I am extremely pleased with the carers coming to me. Each one is willing to help out with odd jobs in the flat, nothing is too much for them to cope with. They almost always arrive dead on time. I do what I can preparing meals, but they are always glad to see to what I have in mind for lunch and tea. As far as breakfast is concerned I usually have cereal at 7 am whilst watching an early television news - well before the first carer arrives. Pramacare carers all seem to be devoted to their work and they are clearly devoted to this calling.
07 July 2020
Pramacare has been attending to my mother for over three years. The staff are all diligent, polite and hard working. The backroom staff are very helpful and always go the extra mile to resolve any issues arising. We are very happy with Pramacare and would recommend their services to anyone without exception.
09 June 2020
Pramacare have always tried so hard to meet my needs. Their carers always listen to their clients and carry out requests on the need for help cheerfully. When I'm not feeling well, they are like a little ray of sunshine coming in to brighten up the sky. I have always found my carers to be well trained and courteous. Likewise the office staff, always there to listen and do their utmost to help.
01 June 2020
An organisation like no other. One that devotes its strength to the needs of others. Where else would one find such a one? They are saving me many a worry and anxiety with helpful insight and advice. Now my ability is limited, no criticism is levelled, only understanding, patience and a helping hand. Helping me to help myself. I cannot find real fault only admiration. Thank you Pramacare and thank you for thinking to give me a most beautiful bunch of flowers and card for my birthday! Very thoughtful, very kind. Talking to my son over plans how best to assist in the house or generally is an excellent idea.
01 June 2020
Very enjoyable to have them visit. Makes my day. We have a lovely time playing scrabble. They're friends more than carers.
01 June 2020
I find the carers are very patient with me and help me in many ways.
01 June 2020
I value the help and assistance I get from all members of the team.
19 May 2020
I have been very pleased with the care I've had for my husband. Your team have all been excellent at the job. Very pleasant, very obliging and very helpful. I would say I look forward to them coming, they cheer me up as well.
19 May 2020
Such charming and cheerful carers. Made me feel most comfortable, whatever they were doing. So willing to help with domestic jobs as well as personal care.
13 May 2020
As I have said in the past Pramacare provide an excellent service. I have been using them for the last two and half years to provide intimate personal care, to get me up in the morning, provide a hot meal in the evening and put me to bed. The carers are particularly careful when hoisting me into my wheelchair in the morning, as I then have to spend all day in it. The office staff and carers are helpful and caring, always prepared to go the extra mile to help if they can, such as reminding me when I am about to run out of things and offering to pick it up for me if needed. In these difficult times, it is especially good to have people to talk to every day, even for a short while. I would have no hesitation in recommending them to others. They may not be the cheapest care agency in the area but they are probably one of the best.
12 June 2019
I am extremely satisfied with the service I receive. I look forward to the service I receive. In 99% of visits, the carers are in a good mood and make the day better. On the rare occasions when the carer is late, I would ask that they use the phone to inform the client.
02 April 2019
Good weekly programme production. Punctual and caring carers - respecting dignity.