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First Floor, 1A Caravelle House, 17-19 Goring Road, Worthing, BN12 4AP
View Full Details of Prestige Nursing & Care (Worthing)Latest Reviews for Prestige Nursing & Care (Worthing)
10 April 2024
I am nearly 93 and now cannot do anything for myself so rely on my lovely ladies. I could not do without them. They cheer me up, reassure me if I worry about things. I only have a few relatives, son in Brighton and Granson with young family in Chester. all get on with carers. One will bring me 'bubble and squeak' and fry it for me, one will get things if I run our before my 'shopping' carer. They bring me small souvenirs from their holidays, they are really my extended family. Lovely ladies!
15 March 2024
I cannot fault the care given to my parents over the last 3 years. We have used the night care as well as visits 3 times a day. The carers are amazing and go above and beyond for the people they care for. Keep family members in the loop and update if necessary. When we did encounter a concern it was dealt with immediately. The care given to Mum before, during and after her passing was exceptional! The same carers are still with Dad.
15 March 2024
The service provided to Dad is very good. The carers are efficient and friendly and they have a good rapport. I found the office staff and management empathetic while Dad was in hospital for a few weeks during this period.
14 March 2024
I am very happy with my care. My carers are very friendly and efficient. I look forward to my carers coming here.
21 February 2024
Great carers, very professional but lack backup correct care plans, risk assessments or method statements from their direct management. Due to a serious lack of communications, and administration with outdated care plans (4years). We had to report to the relevant authorities. Points included major administrative errors which could have been fatal to an elderly person of 84. Lack of professional manner, respect and communication with us (family/main carers) and family wishes and safeguards. Having to ask staff on an occasion to cover mother during personal care, to keep her dignity. Males are present in the room. The final straw of being unprofessional was being shouted/very raised voice by a junior member of staff which resulted in requesting a change of care company.
19 June 2018
Staff on the whole, very helpful. Timekeeping is good and any untoward events are dealt with, with care and patience.
Latest Reviews for Prestige Nursing & Care (Worthing)
10 April 2024
I am nearly 93 and now cannot do anything for myself so rely on my lovely ladies. I could not do without them. They cheer me up, reassure me if I worry about things. I only have a few relatives, son in Brighton and Granson with young family in Chester. all get on with carers. One will bring me 'bubble and squeak' and fry it for me, one will get things if I run our before my 'shopping' carer. They bring me small souvenirs from their holidays, they are really my extended family. Lovely ladies!
15 March 2024
I cannot fault the care given to my parents over the last 3 years. We have used the night care as well as visits 3 times a day. The carers are amazing and go above and beyond for the people they care for. Keep family members in the loop and update if necessary. When we did encounter a concern it was dealt with immediately. The care given to Mum before, during and after her passing was exceptional! The same carers are still with Dad.
15 March 2024
The service provided to Dad is very good. The carers are efficient and friendly and they have a good rapport. I found the office staff and management empathetic while Dad was in hospital for a few weeks during this period.
14 March 2024
I am very happy with my care. My carers are very friendly and efficient. I look forward to my carers coming here.
21 February 2024
Great carers, very professional but lack backup correct care plans, risk assessments or method statements from their direct management. Due to a serious lack of communications, and administration with outdated care plans (4years). We had to report to the relevant authorities. Points included major administrative errors which could have been fatal to an elderly person of 84. Lack of professional manner, respect and communication with us (family/main carers) and family wishes and safeguards. Having to ask staff on an occasion to cover mother during personal care, to keep her dignity. Males are present in the room. The final straw of being unprofessional was being shouted/very raised voice by a junior member of staff which resulted in requesting a change of care company.
19 June 2018
Staff on the whole, very helpful. Timekeeping is good and any untoward events are dealt with, with care and patience.