Submit a Review for Prestige Nursing & Care (Plymouth)
54a Morshead Road, Crownhill, Plymouth, PL6 5AQ
View Full Details of Prestige Nursing & Care (Plymouth)Latest Reviews for Prestige Nursing & Care (Plymouth)
04 September 2024
My husband has dementia and looks forward to his weekly 4-hour visit from the carer. they seemed to hit it off on their first meeting. Weather permitting she takes him for a walk to either the library which has a cafe or to a local cafe, where he enjoys coffee and cake. On days when I have been downtown, people who know us both have told me that they have seen them out and that he was smiling, laughing and chatting away with her. At first, I felt guilty leaving with someone else but now I can go out relaxed knowing all is well.
04 September 2024
Prestige has supplied carers for my husband for nearly two years. I can't fault the care taken to provide the same "team" as far as possible. His care plan is regularly reviewed. His smile when they arrive says it all, and I can enjoy some "me" time to recharge my batteries, knowing he's well cared for.
08 August 2024
I was exhausted looking after my husband on my own. My husband has Lewis Body Dementia and after seven years I needed some support. Contacting Prestige Nursing & Care was the best thing I could have done. They have provided me with caring and professional staff. The service has gone above and beyond to support myself and my husband. My husband is treated with dignity, and respect and cared for as I would care for him.
06 September 2023
I find Prestige Plymouth a very caring agency ready to do whatever they can to help. Their carers are excellent, I have no problem whatsoever with anyone at the agency.
16 December 2022
The carers were just class in caring for my late husband. They were patient and respectful.
01 December 2022
Everything is fine with care. The company is fine. Ok.
16 November 2022
I am very pleased with the care mum is receiving from Prestige. Mum has the same carer for most of her visits, but if there is holiday cover it is always the same relief staff. She has a good continuity of care. I am emailed the timetable for the month as well as the branch providing a paper copy for mum. There is a regular review of care and they are quick to contact me if the carer has any concerns after a visit. I have found all the office staff competent, kind and cheerful. They are knowledgeable about the individuals they provide care for and I always find them very accommodating regarding any changes to times etc.
08 November 2022
Myself and my partner are very pleased with the regular staff and they respect my needs and my partners. The regular two ladies - you can talk to them like family.
08 November 2022
We used Prestige Nursing for both my parents. All the staff were so caring and understanding with dementia and severe anxieties. We were always contacted with any concerns. There was a continuity of staff, so my parents knew the carers but also the carers knew them. Equally, the office staff were brilliant, especially dealing with my mum's constant phone calls. I honestly do not know how we would have coped without this amazing team.
08 November 2022
The staff are all very friendly, kind and helpful. We only needed help for two or three weeks and had no complaints at all.
08 November 2022
Carers came once a week to shower my husband. They were always on time and always very kind and helpful. They also did any hoovering as well.
24 October 2022
Prestige carers visited three times a week to prepare and cook lunch for me. They were always on time and cleaned everything up in the kitchen. On the visit, they kept me company and had a laugh, and asked me how I was doing. It made my day not so lonely because I had their company. Each one of the carers was always polite and patient and helped me into my comfortable chair before they left.
22 October 2021
Prestige have been exemplary in the execution of a care package for a family member. Having previously received really poor service from another care company, Prestige took over and provided exemplary care. Our two regular carers are extremely helpful, polite, empathetic and professional. The office staff have communicated consistently and responded effectively. We have no complaints and recommend Prestige wholeheartedly.
10 December 2020
I/we feel like we have a relationship with all the team, and particularly with the enablers, who are exceptional. I/we are completely at ease with the care and thoughtfulness afforded to the client whom is regarded as a friend by us both. Highly recommend.
15 July 2020
Excellent agency! I will recommend Plymouth Prestige to anyone who requires nursing support. I have been using Prestige since 2007 and will continue to use their services in the future. Great management and excellent staff.
05 March 2020
It has been six months since I started to use Prestige Nursing + Care (Plymouth). It has gone by quickly. In the beginning, we contacted several caring firms and this was the one who answered the telephone politely and in a caring way. Considering everything, you came out first. I like to have the same person who is friendly, caring and does exactly what I ask for.
18 February 2020
Prestige carers are caring, efficient and very helpful. Nothing is too much trouble for the carers to do.
29 January 2020
Excellent service. I use shopping and cleaning support every week and the occasional support to attend medical appointments. The staff are always courteous, friendly and deliver an excellent service.
03 January 2020
Pleasant, always on time and if for any reason are going to be late, the office will always let you know. A well-organised firm, who respect your dignity as well as giving help.
13 December 2019
I have had 3 different carers and all of them are kind, considerate and willing to help out any task required quickly and cheerfully. We cannot praise them enough.
Latest Reviews for Prestige Nursing & Care (Plymouth)
04 September 2024
My husband has dementia and looks forward to his weekly 4-hour visit from the carer. they seemed to hit it off on their first meeting. Weather permitting she takes him for a walk to either the library which has a cafe or to a local cafe, where he enjoys coffee and cake. On days when I have been downtown, people who know us both have told me that they have seen them out and that he was smiling, laughing and chatting away with her. At first, I felt guilty leaving with someone else but now I can go out relaxed knowing all is well.
04 September 2024
Prestige has supplied carers for my husband for nearly two years. I can't fault the care taken to provide the same "team" as far as possible. His care plan is regularly reviewed. His smile when they arrive says it all, and I can enjoy some "me" time to recharge my batteries, knowing he's well cared for.
08 August 2024
I was exhausted looking after my husband on my own. My husband has Lewis Body Dementia and after seven years I needed some support. Contacting Prestige Nursing & Care was the best thing I could have done. They have provided me with caring and professional staff. The service has gone above and beyond to support myself and my husband. My husband is treated with dignity, and respect and cared for as I would care for him.
06 September 2023
I find Prestige Plymouth a very caring agency ready to do whatever they can to help. Their carers are excellent, I have no problem whatsoever with anyone at the agency.
16 December 2022
The carers were just class in caring for my late husband. They were patient and respectful.
01 December 2022
Everything is fine with care. The company is fine. Ok.
16 November 2022
I am very pleased with the care mum is receiving from Prestige. Mum has the same carer for most of her visits, but if there is holiday cover it is always the same relief staff. She has a good continuity of care. I am emailed the timetable for the month as well as the branch providing a paper copy for mum. There is a regular review of care and they are quick to contact me if the carer has any concerns after a visit. I have found all the office staff competent, kind and cheerful. They are knowledgeable about the individuals they provide care for and I always find them very accommodating regarding any changes to times etc.
08 November 2022
Myself and my partner are very pleased with the regular staff and they respect my needs and my partners. The regular two ladies - you can talk to them like family.
08 November 2022
We used Prestige Nursing for both my parents. All the staff were so caring and understanding with dementia and severe anxieties. We were always contacted with any concerns. There was a continuity of staff, so my parents knew the carers but also the carers knew them. Equally, the office staff were brilliant, especially dealing with my mum's constant phone calls. I honestly do not know how we would have coped without this amazing team.
08 November 2022
The staff are all very friendly, kind and helpful. We only needed help for two or three weeks and had no complaints at all.
08 November 2022
Carers came once a week to shower my husband. They were always on time and always very kind and helpful. They also did any hoovering as well.
24 October 2022
Prestige carers visited three times a week to prepare and cook lunch for me. They were always on time and cleaned everything up in the kitchen. On the visit, they kept me company and had a laugh, and asked me how I was doing. It made my day not so lonely because I had their company. Each one of the carers was always polite and patient and helped me into my comfortable chair before they left.
22 October 2021
Prestige have been exemplary in the execution of a care package for a family member. Having previously received really poor service from another care company, Prestige took over and provided exemplary care. Our two regular carers are extremely helpful, polite, empathetic and professional. The office staff have communicated consistently and responded effectively. We have no complaints and recommend Prestige wholeheartedly.
10 December 2020
I/we feel like we have a relationship with all the team, and particularly with the enablers, who are exceptional. I/we are completely at ease with the care and thoughtfulness afforded to the client whom is regarded as a friend by us both. Highly recommend.
15 July 2020
Excellent agency! I will recommend Plymouth Prestige to anyone who requires nursing support. I have been using Prestige since 2007 and will continue to use their services in the future. Great management and excellent staff.
05 March 2020
It has been six months since I started to use Prestige Nursing + Care (Plymouth). It has gone by quickly. In the beginning, we contacted several caring firms and this was the one who answered the telephone politely and in a caring way. Considering everything, you came out first. I like to have the same person who is friendly, caring and does exactly what I ask for.
18 February 2020
Prestige carers are caring, efficient and very helpful. Nothing is too much trouble for the carers to do.
29 January 2020
Excellent service. I use shopping and cleaning support every week and the occasional support to attend medical appointments. The staff are always courteous, friendly and deliver an excellent service.
03 January 2020
Pleasant, always on time and if for any reason are going to be late, the office will always let you know. A well-organised firm, who respect your dignity as well as giving help.
13 December 2019
I have had 3 different carers and all of them are kind, considerate and willing to help out any task required quickly and cheerfully. We cannot praise them enough.