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47-49 Manorfield Road, Driffield, YO25 5JE
View Full Details of Community Support ServicesLatest Reviews for Community Support Services
05 March 2025
My neighbour thought that the carer he has just had was excellent, caring in every way. She would drive behind my friend to the shops, help with the shopping and follow him home. She would give him his tablets in the morning (and also in the evening) help with any jobs that needed doing and making the bed. She also helped with doing the microwave and the washing machines.
17 January 2025
From introductions to service provision, everyone who attended to mum's care needs did so with the utmost care. The whole team become an extension to the family. We cannot praise the service enough. Due to mum's care needs, we thought it was going to be difficult for her to adjust to, we were so wrong. Everyone treats her with dignity and support to help her maintain a healthy life style in her own surroundings. No hesitation in recommending the service. Just wish we could fund the service to continue. Thank you to everyone.
05 November 2024
During the period of care, my mother was treated with compassion and kindness. Many of its staff, not all, went over and above what was expected/required to help her recovery. The help given enabled mother to regain a degree of independence, the physical and mental improvement seen, following her stay in hospital was clearly evident. Given the change in carers recently, it gives clear evidence that the service you provide is something that you can be immensely proud of.
05 November 2024
Everyone was very open and friendly. Everyone would take time to have a chat with me. Living alone that was very important to me. The team were very obliging. I was sad that I did not get a chance to say goodbye to any of them.
20 August 2024
I was helped to shower and overcome my reservations while doing so. I am now much improved. Thank you!
11 July 2024
I found the carers brilliant, and they looked after me by helping and being very caring. I cannot fault them. - Many thanks.
18 June 2024
All the staff are very professional and helpful. Treated my father with respect and was friendly and approachable. The only issue was communication as my father's partner has memory issues and on a number of occasions, we had to remind the service to communicate with those with POA rather than partner/patient.
14 June 2024
All your carers are friendly, kind and helpful. We built up a report with many of them. Nothing was too much trouble. My mum loved seeing them. It broke up her day as a bedbound patient. She enjoyed seeing them.
12 April 2024
Staff are very helpful and friendly.
11 April 2024
From start to finish we enjoyed the talents, care and humour of this group of 'Angels'. From a beginning of unknown expectations, we reached a time of confidence in them and ourselves, thanks entirely to the team of stars. Thank you.
11 March 2024
The support workers were good at their duties and generally very helpful when I requested information. The only slight issue was the variation in different staff. My mother needs help due to dementia, and lots of new faces caused confusion, although not upsetting. The officers managing my mother's case were also very helpful.
21 February 2024
All carers were very helpful and friendly.
14 February 2024
Carers have been polite, friendly and accommodating. They have been respectful of my wishes and have shown a caring approach in all they have done. Support staff who answer telephone calls have been equally friendly and helpful, making sure any messages I have given have reached the necessary personnel. As a point for future development, it would have been useful to know the cost of services prior to commencement. At the initial meeting with the assessor, she was unable to inform us of the charges.
05 February 2024
After three weeks in hospital, I had two carers to shower and dream me in the morning and two in the evening to prepare me for bed. After three weeks this was able to be reduced to one carer each time. The standard of care in all aspects was highly professional, resulting in a marked improvement in my health and mobility, their empathy and cheerfulness was much missed when their visits ended. However, my involvement in the transfer from local authority to provide care was less than I had anticipated. Time to refer to CQC reports on three of The Humberside well-being team's pool of preferred suppliers lack concern are chosen for me would have been more reassuring: a criticism of the system, not management.
16 January 2024
The managers of the team work extremely hard to provide a good service. We found that a majority of the carers did not read the notes before visiting and this caused my mum to become anxious on a number of occasions. I feel that more training needs to be given on actual enablement.
03 January 2024
I found the STARS care team very helpful and treated with respect and nothing was any trouble if I asked for help. A very good group of staff.
08 December 2023
The enablement team were very helpful and caring. Helped to improve confidence.
30 November 2023
Each carer that came to see my husband was prompt, caring and very pleasant.
14 November 2023
I was very pleased with the care from the Community Support team (STARS). They were all very friendly, caring and supportive.
03 November 2023
I am the eldest son of my father and reside at the same dwelling. Due to his condition, I feel that it is my duty to write this review. The support that was given by the Community Support Services well-being team was well above what my Dad had expected. He enjoyed his visits, company and the care that was given. The carers were very polite, cheerful and brought a smile to my Dad who has no visitors other than those dealing with his medical issues. He would like to express a big thank you to all the staff that attended to his needs. Thank you for the warm welcome and humour that brighten up the day.
Latest Reviews for Community Support Services
05 March 2025
My neighbour thought that the carer he has just had was excellent, caring in every way. She would drive behind my friend to the shops, help with the shopping and follow him home. She would give him his tablets in the morning (and also in the evening) help with any jobs that needed doing and making the bed. She also helped with doing the microwave and the washing machines.
17 January 2025
From introductions to service provision, everyone who attended to mum's care needs did so with the utmost care. The whole team become an extension to the family. We cannot praise the service enough. Due to mum's care needs, we thought it was going to be difficult for her to adjust to, we were so wrong. Everyone treats her with dignity and support to help her maintain a healthy life style in her own surroundings. No hesitation in recommending the service. Just wish we could fund the service to continue. Thank you to everyone.
05 November 2024
During the period of care, my mother was treated with compassion and kindness. Many of its staff, not all, went over and above what was expected/required to help her recovery. The help given enabled mother to regain a degree of independence, the physical and mental improvement seen, following her stay in hospital was clearly evident. Given the change in carers recently, it gives clear evidence that the service you provide is something that you can be immensely proud of.
05 November 2024
Everyone was very open and friendly. Everyone would take time to have a chat with me. Living alone that was very important to me. The team were very obliging. I was sad that I did not get a chance to say goodbye to any of them.
20 August 2024
I was helped to shower and overcome my reservations while doing so. I am now much improved. Thank you!
11 July 2024
I found the carers brilliant, and they looked after me by helping and being very caring. I cannot fault them. - Many thanks.
18 June 2024
All the staff are very professional and helpful. Treated my father with respect and was friendly and approachable. The only issue was communication as my father's partner has memory issues and on a number of occasions, we had to remind the service to communicate with those with POA rather than partner/patient.
14 June 2024
All your carers are friendly, kind and helpful. We built up a report with many of them. Nothing was too much trouble. My mum loved seeing them. It broke up her day as a bedbound patient. She enjoyed seeing them.
12 April 2024
Staff are very helpful and friendly.
11 April 2024
From start to finish we enjoyed the talents, care and humour of this group of 'Angels'. From a beginning of unknown expectations, we reached a time of confidence in them and ourselves, thanks entirely to the team of stars. Thank you.
11 March 2024
The support workers were good at their duties and generally very helpful when I requested information. The only slight issue was the variation in different staff. My mother needs help due to dementia, and lots of new faces caused confusion, although not upsetting. The officers managing my mother's case were also very helpful.
21 February 2024
All carers were very helpful and friendly.
14 February 2024
Carers have been polite, friendly and accommodating. They have been respectful of my wishes and have shown a caring approach in all they have done. Support staff who answer telephone calls have been equally friendly and helpful, making sure any messages I have given have reached the necessary personnel. As a point for future development, it would have been useful to know the cost of services prior to commencement. At the initial meeting with the assessor, she was unable to inform us of the charges.
05 February 2024
After three weeks in hospital, I had two carers to shower and dream me in the morning and two in the evening to prepare me for bed. After three weeks this was able to be reduced to one carer each time. The standard of care in all aspects was highly professional, resulting in a marked improvement in my health and mobility, their empathy and cheerfulness was much missed when their visits ended. However, my involvement in the transfer from local authority to provide care was less than I had anticipated. Time to refer to CQC reports on three of The Humberside well-being team's pool of preferred suppliers lack concern are chosen for me would have been more reassuring: a criticism of the system, not management.
16 January 2024
The managers of the team work extremely hard to provide a good service. We found that a majority of the carers did not read the notes before visiting and this caused my mum to become anxious on a number of occasions. I feel that more training needs to be given on actual enablement.
03 January 2024
I found the STARS care team very helpful and treated with respect and nothing was any trouble if I asked for help. A very good group of staff.
08 December 2023
The enablement team were very helpful and caring. Helped to improve confidence.
30 November 2023
Each carer that came to see my husband was prompt, caring and very pleasant.
14 November 2023
I was very pleased with the care from the Community Support team (STARS). They were all very friendly, caring and supportive.
03 November 2023
I am the eldest son of my father and reside at the same dwelling. Due to his condition, I feel that it is my duty to write this review. The support that was given by the Community Support Services well-being team was well above what my Dad had expected. He enjoyed his visits, company and the care that was given. The carers were very polite, cheerful and brought a smile to my Dad who has no visitors other than those dealing with his medical issues. He would like to express a big thank you to all the staff that attended to his needs. Thank you for the warm welcome and humour that brighten up the day.