Staff turnover is extremely high, unfortunately, see other websites.
You'll see company advertisements, and vacancies regularly are listed.
Carer quality depends on who you get, and what they consider a 'Good'
standard of care. Unfortunately, they have a lot of big complexes, for
assisted living. They take more than they can manage. Staff don't get
enough time to get from one care call to another. Which, can be the
other end of Seacombe, to New Brighton at times. This then impacts the
staff and clients, as staff don't get paid, if they over set hours. So
staff try their best to make up lost time. If they go over set hours,
they don't get paid. In turn eventually leave. Clients can have late
lunch calls, eg, as late as between 2-3 pm. Found inaccurate records
keeping saying all tasks were completed when they were not. Don't always
go by Care Quality Commission (CQC) reviews. Do your own research. Look
through Relatives, and friends' past/present reviews on companies. I
learned the hard way.
Latest Reviews for Professional Carers Wirral
14 May 2024
Staff turnover is extremely high, unfortunately, see other websites.
You'll see company advertisements, and vacancies regularly are listed.
Carer quality depends on who you get, and what they consider a 'Good'
standard of care. Unfortunately, they have a lot of big complexes, for
assisted living. They take more than they can manage. Staff don't get
enough time to get from one care call to another. Which, can be the
other end of Seacombe, to New Brighton at times. This then impacts the
staff and clients, as staff don't get paid, if they over set hours. So
staff try their best to make up lost time. If they go over set hours,
they don't get paid. In turn eventually leave. Clients can have late
lunch calls, eg, as late as between 2-3 pm. Found inaccurate records
keeping saying all tasks were completed when they were not. Don't always
go by Care Quality Commission (CQC) reviews. Do your own research. Look
through Relatives, and friends' past/present reviews on companies. I
learned the hard way.