Submit a Review for Radfield Home Care Shrewsbury & Oswestry
7 Frankwell, Shrewsbury, SY3 8JY
View Full Details of Radfield Home Care Shrewsbury & OswestryLatest Reviews for Radfield Home Care Shrewsbury & Oswestry
18 March 2025
Delighted with the service received over the last 12 months and beyond. My father, the service user often becomes emotional and says he has the best care in the world. Radfield listen to him (and his family) regarding his needs. They respond to these. There is a depth and consistency to the care he receives.
12 March 2025
We have worked with the team from Radfield Home Care Shrewsbury continuously since 2021 supporting us in the care of both of our parents. They have provided us with a wide range of services ranging from short calls to check on well being, regular visits to maintain independence, longer companionship calls to support a client with dementia, visits during hospital stays, overnight stays, through to and including 24/7 live in care and end of life care. I would have no hesitation in recommending them and have done so to friends and family members. They have been an invaluable support during some very difficult times and many of the staff have become friends.
04 March 2025
Mum has been receiving a double handed call 4 times per day for almost 2 years with Radfields Home Care. Without the dedication and care shown by the Radfield team, I have no doubt Mum would not be with us. each member of staff greets Mum at every call treating her with respect and allowing her to make choices, at times needing to gently persuade her to allow them to undertake personal care when she feels she doesn't require it. Radfields may be more expensive than some other care agency but they are worth their weight in gold, nothing is ever too much for them. Her skin is intact now unlike when she was discharged home from hospital with pressure ulcers and very underweight and this is all thanks to the excellent care Mum has been given. .
04 March 2025
We as a family are 100% happy with the care our mum receives, she has dementia and all staff are sympathetic and understanding of her needs. Staff also contact us if they think mum is having a bad day or if there is something different to report. Mum attends the day centre twice a week and this has become her lifeline (for us as family also) everyone involved has become mum's extended family! Thank you everyone for your care and kindness shown to our mum!
04 March 2025
The carers are marvelous visitors for Daddy. They are kind and considerate, treat him with respect, do whatever they can to be helpful and are aways open to any comments, for example, making smaller sandwiches to tempt him to eat at night. There is often not that much to do so we appreciate them sitting and chatting with Daddy as the company is always welcome.
04 March 2025
Prompt, effective, excellent care givers who follow all instructions, carers listen to stories that my relative tells and are interested in her. There is a fabulous app to check visits and see what my relative has eaten and drunk that day, every item during the visit is communicated to the family through the app, and communication with company is brilliant. Highly recommend.
04 September 2024
I called upon Radfield for help when I could no longer care for my husband myself. He had suffered a stroke and had terminal cancer. Without exception, all the Radfield carers were kind and considerate in their care of my husband. In the end, some felt like friends and their experience of similar situations was enormously helpful to me. I was very impressed with how they reacted to the decline in his health, changing the way they dealt with him accordingly. It has been a very hard and sad time for me and my family but we are grateful for Radfield's support in enabling us to look after my husband at home until the very end.
22 May 2024
My partner and I are delighted to say we are more than content with the personal care provided by Radfield. Every carer we have met has been thoroughly professional, good-humoured and a pleasure to have in our home. Before any procedure, they consult me to ensure that I'm receiving the help that I want from them. I'm so grateful that in a moment of need, we found Radfield. Thank you.
17 May 2024
Radfield have been brilliant at looking after my elderly Dad who is 94 and suffers from a bit of dementia. They would ring me if they had any concerns and they went out of their way to make his life easier. They would do all sorts of odd jobs for him that he asked. I was totally at ease knowing they were going to see him every day. If I ever needed to contact the office they were always very professional and responsive. Can't recommend them highly enough.
17 May 2024
Radfield care team have been looking after my mum for the past twelve months. I cannot recommend them highly enough. Each carer treats Mum with respect and tends to her needs to the best of their ability. It is so reassuring to know Mum is in safe hands and I will be contacted immediately if there are any concerns to Mum's wellbeing. Thank you all so much, you are a great team and genuinely care for Mum.
22 April 2024
Very good in all respects.
20 November 2023
Radfield Home Care have been caring for my husband, who suffers from a complex and progressive illness, for some time now. The carers who visit are all kind and very respectful of his dignity which I find reassuring. They always go the extra mile willingly if necessary. His skin is in excellent condition largely due to the diligent application of various creams and they are quick to point out any areas of concern. This is particularly important considering his lack of mobility. As his illness progresses his care needs keep changing and these have always been accommodated to suit. Whenever I have had reason to contact the office I have been dealt with promptly and efficiently which comes from the good management which is very evident. My husband attends Radfield Day Centre once a week and though he contributes less and less due to his illness he is still happy to attend which is great for both of us. I would have no hesitation in recommending Radfield if asked.
20 November 2023
The experience of my aunt with Radfield has been excellent. My aunt finds the staff consistently kind, friendly and professional, and they enable her feel safe and secure in her own home. And we, her family feel very comfortable and assured that our aunt is safe and well looked after, and that Radfield take care of her in the widest sense, and don't just deliver an agreed number of visits. Radfield are very responsive and proactive when we hit problems, responding flexibly and promptly. We feel are very fortunate to have found Radfield, and we would recommend them to others.
04 September 2023
Following a diagnosis of terminal bowel cancer in late September 2022, Radfield Home Care was employed by the NHS to visit my father three times daily. My father was incredibly impressed with the professional yet friendly attitude of the staff. I wholeheartedly agree, the staff I met when visiting my father were unfailingly professional and friendly and treated my father with great kindness until he sadly died on February 17th, 2023. Indeed my father spoke warmly of his carers. The admin staff were always very helpful when I called on them for advice. I would have no hesitation whatsoever in recommending the organisation.
10 July 2023
I recommend Radfield wholeheartedly for exceptional care, professionalism and responsiveness. They supported my family with regular and reliable care over a long period and at the end, during a difficult time, were flexible and adaptive. They were there for us when we needed extra support and all their staff were kind and caring. I trusted them not only to look after my most precious and loved relative, but to be a friend to them in their final days.
29 March 2023
Highly recommend Radfield Care, they have looked after my dad for the last year and the quality of the care provided was excellent. All the carers were so kind and caring toward my dad, it was such a weight off my mind knowing he was in good hands and well looked after. Too many carers to name individually but they definitely went above and beyond! The office staff were great too, they always kept us in the loop and were always helpful whenever we called. Thank you for everything, Radfield.
25 March 2023
We both find the standard of care provided to be excellent. Nothing is too much trouble for the carers who are always most polite and obliging. They are punctual, well presented and respectful. The girls work to a disciplined standard of principles and practice and go out of their way to ensure my wife is being well looked after, comfortable and happy. Upon arrival, they announce who they are, say a polite and friendly hello to my wife and myself and ask how our day has been. They then excuse themselves whilst they visit the bathroom to wash their hands and prepare for their rota. They then perform their duties, conversing with my wife and ensuring she is happy, satisfied and comfortable. They will share their experiences that day with us and always want to hear what my wife has been up to - being particularly happy and relieved if it is a day that has been without a fall. When their rota is complete, they wish her a safe and happy night's sleep.
22 March 2023
So impressed with Mum’s care team who still managed to make all three of her calls yesterday despite the dreadful and treacherous snowy conditions. We’re so lucky to have such caring, kind, reliable and attentive carers who take all the stress, worry (and sometimes guilt) away when we can’t always be available. Thank you Radfield Care you and your team are fabulous.
21 March 2023
The team at Radfield are superb. Mom is very happy with all her support and care from the team. I can relax knowing she is looked after well. The carers are kind, compassionate and helpful. Mom also attends a day centre where she does arts and crafts, quizzes, gets to socially interact. Lunch and snacks and transport are provided. The best care company I have used and would recommend to everyone.
20 March 2023
Employing Radfield to care for my dad was the best decision I have made. All of the carers are brilliant. They are kind, and caring and do a good job with a smile on their face. I know that I am able to rely on them which is so important to me. They all deserve a carer of the week award.
Latest Reviews for Radfield Home Care Shrewsbury & Oswestry
18 March 2025
Delighted with the service received over the last 12 months and beyond. My father, the service user often becomes emotional and says he has the best care in the world. Radfield listen to him (and his family) regarding his needs. They respond to these. There is a depth and consistency to the care he receives.
12 March 2025
We have worked with the team from Radfield Home Care Shrewsbury continuously since 2021 supporting us in the care of both of our parents. They have provided us with a wide range of services ranging from short calls to check on well being, regular visits to maintain independence, longer companionship calls to support a client with dementia, visits during hospital stays, overnight stays, through to and including 24/7 live in care and end of life care. I would have no hesitation in recommending them and have done so to friends and family members. They have been an invaluable support during some very difficult times and many of the staff have become friends.
04 March 2025
Mum has been receiving a double handed call 4 times per day for almost 2 years with Radfields Home Care. Without the dedication and care shown by the Radfield team, I have no doubt Mum would not be with us. each member of staff greets Mum at every call treating her with respect and allowing her to make choices, at times needing to gently persuade her to allow them to undertake personal care when she feels she doesn't require it. Radfields may be more expensive than some other care agency but they are worth their weight in gold, nothing is ever too much for them. Her skin is intact now unlike when she was discharged home from hospital with pressure ulcers and very underweight and this is all thanks to the excellent care Mum has been given. .
04 March 2025
We as a family are 100% happy with the care our mum receives, she has dementia and all staff are sympathetic and understanding of her needs. Staff also contact us if they think mum is having a bad day or if there is something different to report. Mum attends the day centre twice a week and this has become her lifeline (for us as family also) everyone involved has become mum's extended family! Thank you everyone for your care and kindness shown to our mum!
04 March 2025
The carers are marvelous visitors for Daddy. They are kind and considerate, treat him with respect, do whatever they can to be helpful and are aways open to any comments, for example, making smaller sandwiches to tempt him to eat at night. There is often not that much to do so we appreciate them sitting and chatting with Daddy as the company is always welcome.
04 March 2025
Prompt, effective, excellent care givers who follow all instructions, carers listen to stories that my relative tells and are interested in her. There is a fabulous app to check visits and see what my relative has eaten and drunk that day, every item during the visit is communicated to the family through the app, and communication with company is brilliant. Highly recommend.
04 September 2024
I called upon Radfield for help when I could no longer care for my husband myself. He had suffered a stroke and had terminal cancer. Without exception, all the Radfield carers were kind and considerate in their care of my husband. In the end, some felt like friends and their experience of similar situations was enormously helpful to me. I was very impressed with how they reacted to the decline in his health, changing the way they dealt with him accordingly. It has been a very hard and sad time for me and my family but we are grateful for Radfield's support in enabling us to look after my husband at home until the very end.
22 May 2024
My partner and I are delighted to say we are more than content with the personal care provided by Radfield. Every carer we have met has been thoroughly professional, good-humoured and a pleasure to have in our home. Before any procedure, they consult me to ensure that I'm receiving the help that I want from them. I'm so grateful that in a moment of need, we found Radfield. Thank you.
17 May 2024
Radfield have been brilliant at looking after my elderly Dad who is 94 and suffers from a bit of dementia. They would ring me if they had any concerns and they went out of their way to make his life easier. They would do all sorts of odd jobs for him that he asked. I was totally at ease knowing they were going to see him every day. If I ever needed to contact the office they were always very professional and responsive. Can't recommend them highly enough.
17 May 2024
Radfield care team have been looking after my mum for the past twelve months. I cannot recommend them highly enough. Each carer treats Mum with respect and tends to her needs to the best of their ability. It is so reassuring to know Mum is in safe hands and I will be contacted immediately if there are any concerns to Mum's wellbeing. Thank you all so much, you are a great team and genuinely care for Mum.
22 April 2024
Very good in all respects.
20 November 2023
Radfield Home Care have been caring for my husband, who suffers from a complex and progressive illness, for some time now. The carers who visit are all kind and very respectful of his dignity which I find reassuring. They always go the extra mile willingly if necessary. His skin is in excellent condition largely due to the diligent application of various creams and they are quick to point out any areas of concern. This is particularly important considering his lack of mobility. As his illness progresses his care needs keep changing and these have always been accommodated to suit. Whenever I have had reason to contact the office I have been dealt with promptly and efficiently which comes from the good management which is very evident. My husband attends Radfield Day Centre once a week and though he contributes less and less due to his illness he is still happy to attend which is great for both of us. I would have no hesitation in recommending Radfield if asked.
20 November 2023
The experience of my aunt with Radfield has been excellent. My aunt finds the staff consistently kind, friendly and professional, and they enable her feel safe and secure in her own home. And we, her family feel very comfortable and assured that our aunt is safe and well looked after, and that Radfield take care of her in the widest sense, and don't just deliver an agreed number of visits. Radfield are very responsive and proactive when we hit problems, responding flexibly and promptly. We feel are very fortunate to have found Radfield, and we would recommend them to others.
04 September 2023
Following a diagnosis of terminal bowel cancer in late September 2022, Radfield Home Care was employed by the NHS to visit my father three times daily. My father was incredibly impressed with the professional yet friendly attitude of the staff. I wholeheartedly agree, the staff I met when visiting my father were unfailingly professional and friendly and treated my father with great kindness until he sadly died on February 17th, 2023. Indeed my father spoke warmly of his carers. The admin staff were always very helpful when I called on them for advice. I would have no hesitation whatsoever in recommending the organisation.
10 July 2023
I recommend Radfield wholeheartedly for exceptional care, professionalism and responsiveness. They supported my family with regular and reliable care over a long period and at the end, during a difficult time, were flexible and adaptive. They were there for us when we needed extra support and all their staff were kind and caring. I trusted them not only to look after my most precious and loved relative, but to be a friend to them in their final days.
29 March 2023
Highly recommend Radfield Care, they have looked after my dad for the last year and the quality of the care provided was excellent. All the carers were so kind and caring toward my dad, it was such a weight off my mind knowing he was in good hands and well looked after. Too many carers to name individually but they definitely went above and beyond! The office staff were great too, they always kept us in the loop and were always helpful whenever we called. Thank you for everything, Radfield.
25 March 2023
We both find the standard of care provided to be excellent. Nothing is too much trouble for the carers who are always most polite and obliging. They are punctual, well presented and respectful. The girls work to a disciplined standard of principles and practice and go out of their way to ensure my wife is being well looked after, comfortable and happy. Upon arrival, they announce who they are, say a polite and friendly hello to my wife and myself and ask how our day has been. They then excuse themselves whilst they visit the bathroom to wash their hands and prepare for their rota. They then perform their duties, conversing with my wife and ensuring she is happy, satisfied and comfortable. They will share their experiences that day with us and always want to hear what my wife has been up to - being particularly happy and relieved if it is a day that has been without a fall. When their rota is complete, they wish her a safe and happy night's sleep.
22 March 2023
So impressed with Mum’s care team who still managed to make all three of her calls yesterday despite the dreadful and treacherous snowy conditions. We’re so lucky to have such caring, kind, reliable and attentive carers who take all the stress, worry (and sometimes guilt) away when we can’t always be available. Thank you Radfield Care you and your team are fabulous.
21 March 2023
The team at Radfield are superb. Mom is very happy with all her support and care from the team. I can relax knowing she is looked after well. The carers are kind, compassionate and helpful. Mom also attends a day centre where she does arts and crafts, quizzes, gets to socially interact. Lunch and snacks and transport are provided. The best care company I have used and would recommend to everyone.
20 March 2023
Employing Radfield to care for my dad was the best decision I have made. All of the carers are brilliant. They are kind, and caring and do a good job with a smile on their face. I know that I am able to rely on them which is so important to me. They all deserve a carer of the week award.