West Park House, Brighton Road, Pease Pottage, Crawley, RH11 9AD
View Full Details of Regal Home Care LtdVery good experience with Regal caring for my mother. I tend not to give 5* ratings since this implies there can be no room for improvement in the service, and that's never quite true, is it? So a solid 4*. The best part for my mother was her relationship with the carers who she treated as friends and always had a great time chatting to them and laughing. They were very caring to her personally, and both the carers and the management supported me throughout what has been a very difficult year, with lots of advice. In the end, my mother had to go into a nursing home and she is missing the Regal carers very much, as will I.
The service I have been receiving has been excellent but for one person. The girls are very helpful and are always there for me.
My mother has been supported by Regal Home Care for many years. She usually has the same three carers over 7 days which is very important to her and they know her well. Conversation is nearly as important to her as the physical care she needs daily. We her family feel supported by both carers and their manager and appreciate their dedication to an often challenging job.
My experience, I have always been quite happy with any of the ladies who have come out to get me up in the morning or see to me later in the day. It's nice to have little chats.
Regal Home Care has been looking after my husband since late 2018 and has looked after him really well as his condition has deteriorated. He has been in bed or hoisted to a recliner since September 2019, but has never had a bedsore thanks to the carers. They are always diligent, friendly and encouraging to both of us. We feel that the carers and office staff care about us personally and are always cheerful and ready to help. They really cheer us up.
I have always found the team, both management and carers, to be personable towards my mother and myself. They are polite, kind and very friendly. My mother is so pleased with the team of carers she looks forward to their twice-daily visits.
I have been a client with Regal for more than 12 months. The small team of ladies I currently have allocated to my calls are very kind, compassionate, competent, and caring. The manager and office staff are very approachable and do their best to accommodate my specific needs. Having received care for many years with a number of providers, I consider them to be the best company that I have personally had experience with.
Helpful friendly caregivers. A good standard of care was given at each visit. Care is not rushed within allocated time slots. Always willing to undertake wider areas of care such as clearing worktops, etc. Flexible visiting times. Happy to fix regular visiting times to suit my daily routine. Overall great standard of service.
All carers are really professional and take care and listen to what you require or request. They are more than happy to help with medication although I self-medicate but if there is something the doctor has prescribed then they are more than willing to medicate like creams etc. Being unable to use the right-hand side of my body their help is invaluable to me also in the shower as well as toileting.
Very good experience with Regal caring for my mother. I tend not to give 5* ratings since this implies there can be no room for improvement in the service, and that's never quite true, is it? So a solid 4*. The best part for my mother was her relationship with the carers who she treated as friends and always had a great time chatting to them and laughing. They were very caring to her personally, and both the carers and the management supported me throughout what has been a very difficult year, with lots of advice. In the end, my mother had to go into a nursing home and she is missing the Regal carers very much, as will I.
The service I have been receiving has been excellent but for one person. The girls are very helpful and are always there for me.
My mother has been supported by Regal Home Care for many years. She usually has the same three carers over 7 days which is very important to her and they know her well. Conversation is nearly as important to her as the physical care she needs daily. We her family feel supported by both carers and their manager and appreciate their dedication to an often challenging job.
My experience, I have always been quite happy with any of the ladies who have come out to get me up in the morning or see to me later in the day. It's nice to have little chats.
Regal Home Care has been looking after my husband since late 2018 and has looked after him really well as his condition has deteriorated. He has been in bed or hoisted to a recliner since September 2019, but has never had a bedsore thanks to the carers. They are always diligent, friendly and encouraging to both of us. We feel that the carers and office staff care about us personally and are always cheerful and ready to help. They really cheer us up.
I have always found the team, both management and carers, to be personable towards my mother and myself. They are polite, kind and very friendly. My mother is so pleased with the team of carers she looks forward to their twice-daily visits.
I have been a client with Regal for more than 12 months. The small team of ladies I currently have allocated to my calls are very kind, compassionate, competent, and caring. The manager and office staff are very approachable and do their best to accommodate my specific needs. Having received care for many years with a number of providers, I consider them to be the best company that I have personally had experience with.
Helpful friendly caregivers. A good standard of care was given at each visit. Care is not rushed within allocated time slots. Always willing to undertake wider areas of care such as clearing worktops, etc. Flexible visiting times. Happy to fix regular visiting times to suit my daily routine. Overall great standard of service.
All carers are really professional and take care and listen to what you require or request. They are more than happy to help with medication although I self-medicate but if there is something the doctor has prescribed then they are more than willing to medicate like creams etc. Being unable to use the right-hand side of my body their help is invaluable to me also in the shower as well as toileting.