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Field House, 19 - 23 Field Street, Shepshed, Loughborough, LE12 9AL
View Full Details of Shepshed Carers LtdLatest Reviews for Shepshed Carers Ltd
07 November 2024
Shepshed Carers were so kind, compassionate and professional when looking after my father in his home. They also showed flexibility in an emergency and I would have absolutely no hesitation in recommending them. They could not have been more different to the national company that previously "looked after" him, who treated him simply as a number.
18 October 2024
My mother needed care but did not want any outside help. We persuaded her to talk to Shepshed Carers. She reluctantly agreed to have care initially for 2 times a day. The staff were excellent, they treated my mum with such care and respect that she looked forward to them coming and then viewed them as friends. As a family, we found the support that we got from Shepshed Carers was exceptional, always there to help advise and to put my mum's needs first. When Mum needed additional care Shepshed Carers increased their visits to 3 times a day and again were excellent, professional and very caring. I'd like to thank them for the help they have given to my mum and us as a family. It meant that we could spend quality time with Mum.
13 August 2024
Excellent carers, always polite and efficient. Mam was treated gently and in a happy manner. Everything was done as I would have wished.
20 November 2023
Overall - Shepshed Carers provides a good service.
30 October 2023
Have found Shepshed Carers excellent. All providers are very professional and very friendly. Always come to me on time.
09 October 2023
Shepshed Carers employ wonderful and caring staff, who are kind and respectful to my elderly mum and dad. The staff are friendly and caring and my parents look forward to their daily visit. We are really pleased that we chose Shepshed Carers and would highly recommend their professional service.
04 October 2023
Very pleased with the care my mum is getting from Shepshed Carers. She is very happy with all the help she gets. Any issues have always been dealt with very quickly and professionally. They would be highly recommended by myself to anyone.
04 October 2023
Amazing! Due to changes in circumstances recently and a dementia diagnosis, my mum needed help with personal care, medications and with her general well-being not being at its best my sister and I started asking around, did Google searches etc. and Shepshed carers seemed to have everything we were looking for (We all want the best for our parents). Mum was reluctant to accept help from strangers but as daughters, we were struggling to monitor and give the care mum really needed and whilst heartbreaking to accept help, we took the leap. We are 6 weeks into care and I have to say we are delighted with the care she is being given. Every carer looks after her better than we could ever have imagined. Trustworthy, superb time keeping, communication excellent, dignified care. Mum is really happy, she loves hearing about their lives, holidays and families. The only thing I wish now is that we had acted sooner when we were at the stage of does she or doesn’t she need care.
13 September 2023
Always arrived on time with a smile, very efficient and caring in all they do. Always looked forward to seeing them. Thank you Shepshed Carers.
13 July 2023
I have been in the care of Shepshed Carers for several years. The carers are friendly, experienced and professional, which, in my opinion, are three of the most important factors when choosing carers. Any changes necessary to my care plan are always discussed with and agreed by me. The admin staff are always friendly and helpful. I highly recommend Shepshed Carers.
20 December 2022
Shepshed Carers gave care to my mother for six years. The carers were always kind and caring towards my mother. Making sure I was aware of anything of concern. Communication was excellent, and we always felt listened to. At times of stress, when my mother was ill, the carers and the administration staff were always supportive and kind. I would recommend Shepshed Carers Ltd.
24 November 2022
I am so lucky to have Shepshed Carers looking after my parents; they are an absolute godsend. Handing over their care to strangers was very hard initially, as I thought, only I could do it properly; how wrong was I! Mum and Dad now regard all the girls as friends and having different faces to chat to really gives Mum a lift. They've established a routine for them that I couldn't possibly have done. They are professional, respectful and 'human'. My father is a difficult person to deal with, but they have the measure of him and know just how to sort him out. They keep me up to date about any issues that they notice, and we work together to keep Mum and Dad safe and happy. I cannot praise them high enough. It's also been so helpful for myself to be able to pop into the office to chat and download with someone who understands when things get on top of me.
22 November 2022
We are pleased with the care given to our aunt and the compassion shown. Suggestions made by the carers are appreciated greatly and make life easier. Carers are adaptable and friendly and can be relied upon totally. Noting is too much trouble. When necessary, they contact us, which is invaluable. Many thanks.
18 November 2022
My sister has been using the services of Shepshed Carers for a number of years. The services they provide are excellent. Not just caring but doing shopping, cleaning, laundry etc. Always approachable for advice. Very friendly staff.
18 November 2022
I live with my mother and have Shepshed Carers visit her three times daily. The patience, compassion and respect they show her at every visit are such a comfort to me. She looks forward to each and every visit. I am in complete awe of the way they make her feel so important and valued. Mum says her life has never been so good as it is now. Shepshed Carers can take credit for this. I consider myself and mum very lucky to have them in our lives.
18 November 2022
Excellent service all-round from the admin staff to the team of carers. Always very approachable about any issues and accommodating in resolving any special requests. Always very grateful to receive messages via the admin staff or carers about things I need to act upon regarding my aunt's requirements.
18 November 2022
My father has had carers from Shepshed Carers visit daily for four years. They are fab, and they are courteous, kind, helpful, caring and respectful of all of my dad's needs. They keep me updated on any problems, falls etc, and as his daughter, I do want to be kept informed. All in all, they are absolutely awesome.
21 February 2022
My mum is happy with the service, and the team are really caring and helpful. She often speaks about the kindness and dedication of her carers. If Mum asks for anything to be done, the carers are really happy to help her. Mum’s care plan is reviewed annually, and her comments are taken seriously and actioned. She is definitely involved with her care planning. Despite the pandemic and what must have been a horrendous time for care providers, my mum has received a consistent quality of care. Thank you to everyone involved in my mum’s care.
31 January 2022
Just started to use the service since Nov 21 (2-calls a day). We had no hesitation in asking Shepshed Carers to come into Mums home to help out. They have been the ultimate professionals starting from the first phone call to the office asking for help (we have used them a few years ago for another family member). To the original first call to talk through what they could do and what we felt we needed, Now the service is in place, Mum is finding everyone very friendly and understanding of her needs and treating Mum with great dignity and respect with a lovely balance of being friendly and very helpful. We have peace of mind knowing that Mum now doesn’t have to struggle with certain aspects of self-care. I would highly recommend Shepshed Carers if you or any member of your family need any support or assistance.
21 January 2022
The carers are kind and considerate, and my mother is very comfortable with them. She looks forward to them going. They provide the care necessary, and she is eating much better with their encouragement. She is much brighter in herself.
Latest Reviews for Shepshed Carers Ltd
07 November 2024
Shepshed Carers were so kind, compassionate and professional when looking after my father in his home. They also showed flexibility in an emergency and I would have absolutely no hesitation in recommending them. They could not have been more different to the national company that previously "looked after" him, who treated him simply as a number.
18 October 2024
My mother needed care but did not want any outside help. We persuaded her to talk to Shepshed Carers. She reluctantly agreed to have care initially for 2 times a day. The staff were excellent, they treated my mum with such care and respect that she looked forward to them coming and then viewed them as friends. As a family, we found the support that we got from Shepshed Carers was exceptional, always there to help advise and to put my mum's needs first. When Mum needed additional care Shepshed Carers increased their visits to 3 times a day and again were excellent, professional and very caring. I'd like to thank them for the help they have given to my mum and us as a family. It meant that we could spend quality time with Mum.
13 August 2024
Excellent carers, always polite and efficient. Mam was treated gently and in a happy manner. Everything was done as I would have wished.
20 November 2023
Overall - Shepshed Carers provides a good service.
30 October 2023
Have found Shepshed Carers excellent. All providers are very professional and very friendly. Always come to me on time.
09 October 2023
Shepshed Carers employ wonderful and caring staff, who are kind and respectful to my elderly mum and dad. The staff are friendly and caring and my parents look forward to their daily visit. We are really pleased that we chose Shepshed Carers and would highly recommend their professional service.
04 October 2023
Very pleased with the care my mum is getting from Shepshed Carers. She is very happy with all the help she gets. Any issues have always been dealt with very quickly and professionally. They would be highly recommended by myself to anyone.
04 October 2023
Amazing! Due to changes in circumstances recently and a dementia diagnosis, my mum needed help with personal care, medications and with her general well-being not being at its best my sister and I started asking around, did Google searches etc. and Shepshed carers seemed to have everything we were looking for (We all want the best for our parents). Mum was reluctant to accept help from strangers but as daughters, we were struggling to monitor and give the care mum really needed and whilst heartbreaking to accept help, we took the leap. We are 6 weeks into care and I have to say we are delighted with the care she is being given. Every carer looks after her better than we could ever have imagined. Trustworthy, superb time keeping, communication excellent, dignified care. Mum is really happy, she loves hearing about their lives, holidays and families. The only thing I wish now is that we had acted sooner when we were at the stage of does she or doesn’t she need care.
13 September 2023
Always arrived on time with a smile, very efficient and caring in all they do. Always looked forward to seeing them. Thank you Shepshed Carers.
13 July 2023
I have been in the care of Shepshed Carers for several years. The carers are friendly, experienced and professional, which, in my opinion, are three of the most important factors when choosing carers. Any changes necessary to my care plan are always discussed with and agreed by me. The admin staff are always friendly and helpful. I highly recommend Shepshed Carers.
20 December 2022
Shepshed Carers gave care to my mother for six years. The carers were always kind and caring towards my mother. Making sure I was aware of anything of concern. Communication was excellent, and we always felt listened to. At times of stress, when my mother was ill, the carers and the administration staff were always supportive and kind. I would recommend Shepshed Carers Ltd.
24 November 2022
I am so lucky to have Shepshed Carers looking after my parents; they are an absolute godsend. Handing over their care to strangers was very hard initially, as I thought, only I could do it properly; how wrong was I! Mum and Dad now regard all the girls as friends and having different faces to chat to really gives Mum a lift. They've established a routine for them that I couldn't possibly have done. They are professional, respectful and 'human'. My father is a difficult person to deal with, but they have the measure of him and know just how to sort him out. They keep me up to date about any issues that they notice, and we work together to keep Mum and Dad safe and happy. I cannot praise them high enough. It's also been so helpful for myself to be able to pop into the office to chat and download with someone who understands when things get on top of me.
22 November 2022
We are pleased with the care given to our aunt and the compassion shown. Suggestions made by the carers are appreciated greatly and make life easier. Carers are adaptable and friendly and can be relied upon totally. Noting is too much trouble. When necessary, they contact us, which is invaluable. Many thanks.
18 November 2022
My sister has been using the services of Shepshed Carers for a number of years. The services they provide are excellent. Not just caring but doing shopping, cleaning, laundry etc. Always approachable for advice. Very friendly staff.
18 November 2022
I live with my mother and have Shepshed Carers visit her three times daily. The patience, compassion and respect they show her at every visit are such a comfort to me. She looks forward to each and every visit. I am in complete awe of the way they make her feel so important and valued. Mum says her life has never been so good as it is now. Shepshed Carers can take credit for this. I consider myself and mum very lucky to have them in our lives.
18 November 2022
Excellent service all-round from the admin staff to the team of carers. Always very approachable about any issues and accommodating in resolving any special requests. Always very grateful to receive messages via the admin staff or carers about things I need to act upon regarding my aunt's requirements.
18 November 2022
My father has had carers from Shepshed Carers visit daily for four years. They are fab, and they are courteous, kind, helpful, caring and respectful of all of my dad's needs. They keep me updated on any problems, falls etc, and as his daughter, I do want to be kept informed. All in all, they are absolutely awesome.
21 February 2022
My mum is happy with the service, and the team are really caring and helpful. She often speaks about the kindness and dedication of her carers. If Mum asks for anything to be done, the carers are really happy to help her. Mum’s care plan is reviewed annually, and her comments are taken seriously and actioned. She is definitely involved with her care planning. Despite the pandemic and what must have been a horrendous time for care providers, my mum has received a consistent quality of care. Thank you to everyone involved in my mum’s care.
31 January 2022
Just started to use the service since Nov 21 (2-calls a day). We had no hesitation in asking Shepshed Carers to come into Mums home to help out. They have been the ultimate professionals starting from the first phone call to the office asking for help (we have used them a few years ago for another family member). To the original first call to talk through what they could do and what we felt we needed, Now the service is in place, Mum is finding everyone very friendly and understanding of her needs and treating Mum with great dignity and respect with a lovely balance of being friendly and very helpful. We have peace of mind knowing that Mum now doesn’t have to struggle with certain aspects of self-care. I would highly recommend Shepshed Carers if you or any member of your family need any support or assistance.
21 January 2022
The carers are kind and considerate, and my mother is very comfortable with them. She looks forward to them going. They provide the care necessary, and she is eating much better with their encouragement. She is much brighter in herself.