Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Step by Step Supporting Independence Ltd

stars
stars 14 January 2019
I have used Step by Step services now for 14 years and have found their overall level of care to be excellent, this despite a recent relocation of some of their clients. This too was handled in a professional manner. No mean feat when dealing with vulnerable people. The staff are genuinely friendly and helpful from management to carers, giving their clients a place and involvement in their local society which is very laudable.
Review from Peter B (Father of Client/Service User)