Submit a Review for SureCare (Doncaster)
7 Heather Court, Shaw Wood Way, Doncaster, DN2 5YL
View Full Details of SureCare (Doncaster)Latest Reviews for SureCare (Doncaster)
30 September 2024
My experience has been first-class care. I haven't a bad word to say, they always did their best to support time changes for hospital appointments and my mother was treated well. It felt that all of us were a family and always felt valued. The management team always cared and bent over backwards to achieve any requests. I would without any doubt recommend SureCare.
22 August 2024
I would like to make my appreciation known regarding my mother's regular carers. The kindness shown and attentive caring nature is beyond belief. Empathy and a willingness to listen to my mother is a good learning process for onboarding new staff. Well done SureCare.
22 August 2024
Always a pleasure to see the carer walk through the door, a cheerful individual. The work always gets done yet she chatters happily all the time she is working.
21 August 2023
We were really happy with the care our dad received from SureCare in the last weeks of his life and the speed that everything was put in place and got into a routine. The staff treated him with respect and compassion at all times. They were genuinely interested in his life and he enjoyed chatting to them all in his last days. This made everything so much easier for him at what could have been a really upsetting time (his health had deteriorated quite quickly). The practical care and support given was also really good. If care had continued for a longer time the app that you use to communicate would have been really useful.
23 March 2023
As a former Operations Director of one of the UK's larger private Home Care providers, to say I was anxious about my dad receiving Home Care is an understatement. I had mentally set the bar on the standards that I expected and was in no mood to compromise. However, right from the very first telephone call I received from SureCare Doncaster, my mind was put to ease. For almost 12 months now, my dad has had the very best care, and we, as a family, have felt supported and cared for equally well by everyone at Sure Care Doncaster. When I say the very best care, I mean the very best care. SureCare Doncaster has set the gold standard now; they have completely rewritten the rule book in my mind. I can't obviously name the staff individually, but suffice to say that each and every one of them has been outstanding, demonstrating compassion and care for my dad (and my mum). I have absolutely no hesitation in endorsing SureCare Doncaster and would recommend them to anyone.
25 January 2022
The service SureCare provides is invaluable. The care and respect the care team show is amazing and is a real comfort to the family. The flexibility and understanding the management and care team have shown due to my uncles increasing needs, and the passion and determination they have shown to both driving and supporting the night care plan and support has been outstanding. I cannot recommend and thank them enough.
01 September 2021
SureCare Doncaster are a real the most amazing care provider. They have cared for my aunty for a number of years plus her husband before he passed away. The care package was constantly needing to change due to complex needs and hospital visits. As aunty became increasingly unwell and needing almost 24-hour care, this was implemented by the office and carers were very kind, punctual and were amazing, they really pushed themselves to totally look after my aunt. Sadly she has now passed away ut was able to be at home as she wished.
13 April 2019
Very helpful service from majority fo carers. The office is very obliging in conforming to requests.
01 March 2019
SureCare has provided an efficient, effective and compassionate service which my mother and all the family are delighted with. All the staff at Surecare, in the office and working in the home are friendly, totally professional and caring. In a difficult and often stressful situation, dealing with Surecare is very reassuring.
02 October 2018
SureCare (Doncaster) is a good company and the carers respect my dignity and privacy and I'm very happy with the service they provide.
02 October 2018
All the girls have been very kind and ready to do any jobs I need. Everything is very pleasant and happy.
26 September 2018
Extremely happy with all carers. Nothing is too much trouble.
26 September 2018
Mum is highly delighted with her carer and wouldn't be without them. I have met a few and they are very nice.
12 July 2018
My sister enjoys good care.
08 June 2018
My dad is a relatively new client but since he's started receiving care he has been a lot happier. All of the staff I have met are lovely, genuine people who definitely put the needs of the client first. I am delighted with SureCare and would not hesitate to recommend them.
03 April 2018
Initially, dad only needed help with breakfast and getting up but over the year his care needs have increased. SureCare always tried to accommodate changes needs, it did take a little while to really get things right between us but we did. There are some real diamonds in the SureCare team carers that really care and go the extra mile and support staff who just want to help you to look after your loved ones and keep them in their own homes for as long as possible. I can't thank them enough.
22 February 2018
I am very pleased with the service. All the staff are very pleasant and dedicated to their work.
04 September 2017
I find SureCare very helpful with everything I have asked of them. My mother finds the girls very friendly and helpful and we are very satisfied with the service.
Latest Reviews for SureCare (Doncaster)
30 September 2024
My experience has been first-class care. I haven't a bad word to say, they always did their best to support time changes for hospital appointments and my mother was treated well. It felt that all of us were a family and always felt valued. The management team always cared and bent over backwards to achieve any requests. I would without any doubt recommend SureCare.
22 August 2024
I would like to make my appreciation known regarding my mother's regular carers. The kindness shown and attentive caring nature is beyond belief. Empathy and a willingness to listen to my mother is a good learning process for onboarding new staff. Well done SureCare.
22 August 2024
Always a pleasure to see the carer walk through the door, a cheerful individual. The work always gets done yet she chatters happily all the time she is working.
21 August 2023
We were really happy with the care our dad received from SureCare in the last weeks of his life and the speed that everything was put in place and got into a routine. The staff treated him with respect and compassion at all times. They were genuinely interested in his life and he enjoyed chatting to them all in his last days. This made everything so much easier for him at what could have been a really upsetting time (his health had deteriorated quite quickly). The practical care and support given was also really good. If care had continued for a longer time the app that you use to communicate would have been really useful.
23 March 2023
As a former Operations Director of one of the UK's larger private Home Care providers, to say I was anxious about my dad receiving Home Care is an understatement. I had mentally set the bar on the standards that I expected and was in no mood to compromise. However, right from the very first telephone call I received from SureCare Doncaster, my mind was put to ease. For almost 12 months now, my dad has had the very best care, and we, as a family, have felt supported and cared for equally well by everyone at Sure Care Doncaster. When I say the very best care, I mean the very best care. SureCare Doncaster has set the gold standard now; they have completely rewritten the rule book in my mind. I can't obviously name the staff individually, but suffice to say that each and every one of them has been outstanding, demonstrating compassion and care for my dad (and my mum). I have absolutely no hesitation in endorsing SureCare Doncaster and would recommend them to anyone.
25 January 2022
The service SureCare provides is invaluable. The care and respect the care team show is amazing and is a real comfort to the family. The flexibility and understanding the management and care team have shown due to my uncles increasing needs, and the passion and determination they have shown to both driving and supporting the night care plan and support has been outstanding. I cannot recommend and thank them enough.
01 September 2021
SureCare Doncaster are a real the most amazing care provider. They have cared for my aunty for a number of years plus her husband before he passed away. The care package was constantly needing to change due to complex needs and hospital visits. As aunty became increasingly unwell and needing almost 24-hour care, this was implemented by the office and carers were very kind, punctual and were amazing, they really pushed themselves to totally look after my aunt. Sadly she has now passed away ut was able to be at home as she wished.
13 April 2019
Very helpful service from majority fo carers. The office is very obliging in conforming to requests.
01 March 2019
SureCare has provided an efficient, effective and compassionate service which my mother and all the family are delighted with. All the staff at Surecare, in the office and working in the home are friendly, totally professional and caring. In a difficult and often stressful situation, dealing with Surecare is very reassuring.
02 October 2018
SureCare (Doncaster) is a good company and the carers respect my dignity and privacy and I'm very happy with the service they provide.
02 October 2018
All the girls have been very kind and ready to do any jobs I need. Everything is very pleasant and happy.
26 September 2018
Extremely happy with all carers. Nothing is too much trouble.
26 September 2018
Mum is highly delighted with her carer and wouldn't be without them. I have met a few and they are very nice.
12 July 2018
My sister enjoys good care.
08 June 2018
My dad is a relatively new client but since he's started receiving care he has been a lot happier. All of the staff I have met are lovely, genuine people who definitely put the needs of the client first. I am delighted with SureCare and would not hesitate to recommend them.
03 April 2018
Initially, dad only needed help with breakfast and getting up but over the year his care needs have increased. SureCare always tried to accommodate changes needs, it did take a little while to really get things right between us but we did. There are some real diamonds in the SureCare team carers that really care and go the extra mile and support staff who just want to help you to look after your loved ones and keep them in their own homes for as long as possible. I can't thank them enough.
22 February 2018
I am very pleased with the service. All the staff are very pleasant and dedicated to their work.
04 September 2017
I find SureCare very helpful with everything I have asked of them. My mother finds the girls very friendly and helpful and we are very satisfied with the service.