Submit a Review for SureCare (Croydon & Sutton)
22-24 Napier Road, Croydon, South Croydon, CR2 6HG
View Full Details of SureCare (Croydon & Sutton)Latest Reviews for SureCare (Croydon & Sutton)
11 March 2025
I am beyond grateful that SureCare looked after my mother over the past few years. The two main carers always went beyond what was expected of them and she was so lucky to receive such a kind and caring service. Their support to me especially in her final days was faultless. The office has been so helpful in communicating with me about any concerns or issues raised. I would without a shadow of a doubt recommend Surecare to anyone in need of a care service. Thank you from the bottom of my heart Surecare.
05 February 2025
Surecare have cared for and supported my stepmother from April 2021 until October 2024 in her home. She has unfortunately had to relocate to a Dementia Nursing home as despite support received now requires 24 hour nursing care in a safe environment. Right from the start Surecare has tailored their care and support to her individual needs. It has been a partnership between both the carers , their management team and family in that caring support. I have no hesitation in recommending and thanking Surecare Croydon for all the care and support given in her home plus support to her family.
18 July 2024
I'm happy with everything.
27 June 2024
Very professional, caring and conscientious. They use all their initiative and proactiveness.
19 April 2024
Have had a great experience all around with SureCare. My mum is very happy with her main carers and others who visit. She says she is lucky. One of the staff members always keeps the office informed of any issues with medication running low and other problems. The office is so helpful and will contact the right team if any medical issues arise giving me peace of mind if I’m not around. I appreciate the carers are doing a great job with limited time. I have dropped shopping off and found things in perfect order after lunchtime calls. Obviously, there will be the odd hiccup but communication is key and easily sorted!
13 September 2023
I was very impressed indeed with the care given to my elderly father and mother through Surecare. The carers themselves often went beyond the call of duty and exceeded expectations in what were sometimes difficult circumstances. The managers were consistently helpful and flexible, particularly around hospital stays and the consequential short-notice changes. I found them all to be reliable and adaptable in providing care and support. It is fair to say that I could not have managed without them.
17 November 2021
Helpful, punctual, polite and friendly.
11 November 2021
A kind, very caring person, as too are the people who cover days off.
05 November 2021
This is the first time I've had care. The service and carers are wonderful. They have treated me with respect and supported me with all my needs.
01 November 2021
The SureCare carers are extremely diligent and friendly. They have created a strong relationship with the client and their family, where communication is good. The office/management have consistently been available and supportive with any issues that had arisen.
01 November 2021
SureCare provides a good service. They are very caring, and they do all they can to care for and look after my mum. They are always courteous and kind in their approach.
Latest Reviews for SureCare (Croydon & Sutton)
11 March 2025
I am beyond grateful that SureCare looked after my mother over the past few years. The two main carers always went beyond what was expected of them and she was so lucky to receive such a kind and caring service. Their support to me especially in her final days was faultless. The office has been so helpful in communicating with me about any concerns or issues raised. I would without a shadow of a doubt recommend Surecare to anyone in need of a care service. Thank you from the bottom of my heart Surecare.
05 February 2025
Surecare have cared for and supported my stepmother from April 2021 until October 2024 in her home. She has unfortunately had to relocate to a Dementia Nursing home as despite support received now requires 24 hour nursing care in a safe environment. Right from the start Surecare has tailored their care and support to her individual needs. It has been a partnership between both the carers , their management team and family in that caring support. I have no hesitation in recommending and thanking Surecare Croydon for all the care and support given in her home plus support to her family.
18 July 2024
I'm happy with everything.
27 June 2024
Very professional, caring and conscientious. They use all their initiative and proactiveness.
19 April 2024
Have had a great experience all around with SureCare. My mum is very happy with her main carers and others who visit. She says she is lucky. One of the staff members always keeps the office informed of any issues with medication running low and other problems. The office is so helpful and will contact the right team if any medical issues arise giving me peace of mind if I’m not around. I appreciate the carers are doing a great job with limited time. I have dropped shopping off and found things in perfect order after lunchtime calls. Obviously, there will be the odd hiccup but communication is key and easily sorted!
13 September 2023
I was very impressed indeed with the care given to my elderly father and mother through Surecare. The carers themselves often went beyond the call of duty and exceeded expectations in what were sometimes difficult circumstances. The managers were consistently helpful and flexible, particularly around hospital stays and the consequential short-notice changes. I found them all to be reliable and adaptable in providing care and support. It is fair to say that I could not have managed without them.
17 November 2021
Helpful, punctual, polite and friendly.
11 November 2021
A kind, very caring person, as too are the people who cover days off.
05 November 2021
This is the first time I've had care. The service and carers are wonderful. They have treated me with respect and supported me with all my needs.
01 November 2021
The SureCare carers are extremely diligent and friendly. They have created a strong relationship with the client and their family, where communication is good. The office/management have consistently been available and supportive with any issues that had arisen.
01 November 2021
SureCare provides a good service. They are very caring, and they do all they can to care for and look after my mum. They are always courteous and kind in their approach.