Submit a Review for TerraBlu Ltd
9 Calverley Park Crescent, Tunbridge Wells, TN1 2NB
View Full Details of TerraBlu LtdLatest Reviews for TerraBlu Ltd
24 September 2024
TerraBlu helped support my mother for over five years. Without their outstanding professionalism, endless patience and kindness, Mum would not have been able to live independently for as long as she did. Her carers were wonderful, always accommodating and gentle with Mum, and her quirky ways. I would recommend them in a heartbeat.
23 September 2024
After having an awful and very distressing experience with our mum's previous care providers TerraBlu was recommended to us by a District Nurse. We have found the whole team absolutely professional and caring. We found them genuine and trusted them completely. Their care and understanding have helped us through a very difficult time. Thank you.
14 August 2024
Overall very happy with the care TerraBlu provided for my mother. They provided individualised care for a vulnerable older person with kindness and professionalism. They ensured all decisions were with the client in mind and ensured we were involved and kept well informed. Their experience in the services available and equipment to make living at home achievable was very much appreciated. In addition, they were thoughtful and supportive in providing additional care to enable attendance to life events and appointments. The staff were caring and trustworthy, providing us with peace of mind that Mum was truly cared for.
16 July 2024
I am so impressed by the excellent care that my parents receive from Terrablu. The staff are not only highly skilled and professional but also warm and friendly. My parents look forward to seeing them on a daily basis, as they have got to know the team of regular carers that make the visits at either end of their day. It takes so much pressure off me, their daughter, knowing that they are so well cared for and I can only highly recommend this care service!
01 May 2024
We have been hugely impressed with the care Mum has received from TerraBlu. The team in the office do a superb job of managing our needs and the visiting care staff have been lovely with her. The carers have all been so dedicated and kind, enabling Mum to remain in her own home for longer. I’d happily recommend TerraBlu.
26 April 2024
Most carers are very good, some are not.
19 March 2024
When my elderly parents started to need extra help with their care, a friend recommended TerraBlu as she had been and still is very happy with them. The whole team from the carers to the office staff are excellent. Kind, caring and extremely efficient. Without Terrablu’s support, my life would be very different. They take away any worries and concerns when it comes to looking after older parents. I would not cope without them, my parents certainly wouldn’t.
19 March 2024
Punctual, courteous and professional at all times. I have various members of the Terrablu team to help me and they have all shown the above qualities at each visit. I have been very impressed with the high level of care shown by all carers who have been involved with my care.
27 October 2023
We have been a client of TerraBlu for approximately a year and from our first contact I have found Terrablu a pleasure to work with. They provide support for my wife who is wheelchair-bound after a major stroke. Our primary carers are so supportive and caring. I have nothing but praise for them.
24 October 2023
We have a carer come every morning to wash and dress my husband. They are always cheerful and do a very caring service and ask if there is anything else they can do.
20 April 2023
These carers have improved my life. I feel safe with them and enjoy seeing them. I know I can trust them if my needs increase and know I can rely on them to do the job and be on time and treat me with dignity and respect (not all agencies manage this in my experience). The office is approachable and accommodating with good communication, you are more than just a number to them. Carers are well-supported and well-trained so they are confident in the work and above all, want to be there. It's the best agency I've had and every carer has been great.
18 April 2023
TerraBlu provide constant levels of personalised high service to my mother who lives in an assisted living complex. From the outset, the team at TerraBlu were keen to get to know Mum as an individual and establish her particular needs. The team are proactive in dealing with issues that may impact Mum's well-being and are very effective in keeping the family updated. The team are also able to take Mum to medical appointments with prior arrangement. I recommend TerraBlu in the highest possible terms for their excellent care!
18 April 2023
I have an amazing team around me. Always helpful, reliable and pleasant. I look forward to my carers coming and the conversations we have. I can't fault them.
11 April 2023
I am extremely happy with the way I am treated by all the staff. The staff are very caring and professional. The staff treat me with great respect and I feel that they go above and beyond when looking after me. I don't know how I would manage without them. It's not just the physical aspect of the care it's the mental health side because I look forward to seeing them morning and evening. The office staff are also on top of their game, nothing is a problem. All the staff help make my life more enjoyable so thank you very much.
29 March 2023
After having several home care companies. I found the best one at last. Three double-handed calls a day. Times are great, they fit around us. All carers have been caring, respectful and manage difficult times brilliantly.
21 October 2022
The care my wife receives is excellent, very caring and understanding of her dementia and other problems. The carers are pleasant and knowledgeable. I would recommend them.
01 September 2022
I am extremely pleased with the care my husband receives from TerraBlu. All the carers who attend to him are very caring and pleasant, treat him with dignity and arrive on time for his visits. Anything you may need help with, the management team are always there for you. All in all, a very good all-round care company.
17 May 2022
Terra Blu have cared for my mother for a few years and enabled her to remain in her own home safely and happily. The office always kept in contact and the carers are kind, professional and reliable. Thank you for all your kindness and support.
16 February 2022
Always reliable, friendly and helpful. From the carers to office managers and staff. I am very grateful that they have allowed my dad the ability to be able to stay in his own home. They are all very good at informing me of any problems with my dad's health, which is so reassuring.
16 February 2022
Started using TerraBlu the second week of February to support my mother on her return home from the rehab unit. They have been first class. Efficient, professional, polite, attentive. Everything we could have asked for.
Latest Reviews for TerraBlu Ltd
24 September 2024
TerraBlu helped support my mother for over five years. Without their outstanding professionalism, endless patience and kindness, Mum would not have been able to live independently for as long as she did. Her carers were wonderful, always accommodating and gentle with Mum, and her quirky ways. I would recommend them in a heartbeat.
23 September 2024
After having an awful and very distressing experience with our mum's previous care providers TerraBlu was recommended to us by a District Nurse. We have found the whole team absolutely professional and caring. We found them genuine and trusted them completely. Their care and understanding have helped us through a very difficult time. Thank you.
14 August 2024
Overall very happy with the care TerraBlu provided for my mother. They provided individualised care for a vulnerable older person with kindness and professionalism. They ensured all decisions were with the client in mind and ensured we were involved and kept well informed. Their experience in the services available and equipment to make living at home achievable was very much appreciated. In addition, they were thoughtful and supportive in providing additional care to enable attendance to life events and appointments. The staff were caring and trustworthy, providing us with peace of mind that Mum was truly cared for.
16 July 2024
I am so impressed by the excellent care that my parents receive from Terrablu. The staff are not only highly skilled and professional but also warm and friendly. My parents look forward to seeing them on a daily basis, as they have got to know the team of regular carers that make the visits at either end of their day. It takes so much pressure off me, their daughter, knowing that they are so well cared for and I can only highly recommend this care service!
01 May 2024
We have been hugely impressed with the care Mum has received from TerraBlu. The team in the office do a superb job of managing our needs and the visiting care staff have been lovely with her. The carers have all been so dedicated and kind, enabling Mum to remain in her own home for longer. I’d happily recommend TerraBlu.
26 April 2024
Most carers are very good, some are not.
19 March 2024
When my elderly parents started to need extra help with their care, a friend recommended TerraBlu as she had been and still is very happy with them. The whole team from the carers to the office staff are excellent. Kind, caring and extremely efficient. Without Terrablu’s support, my life would be very different. They take away any worries and concerns when it comes to looking after older parents. I would not cope without them, my parents certainly wouldn’t.
19 March 2024
Punctual, courteous and professional at all times. I have various members of the Terrablu team to help me and they have all shown the above qualities at each visit. I have been very impressed with the high level of care shown by all carers who have been involved with my care.
27 October 2023
We have been a client of TerraBlu for approximately a year and from our first contact I have found Terrablu a pleasure to work with. They provide support for my wife who is wheelchair-bound after a major stroke. Our primary carers are so supportive and caring. I have nothing but praise for them.
24 October 2023
We have a carer come every morning to wash and dress my husband. They are always cheerful and do a very caring service and ask if there is anything else they can do.
20 April 2023
These carers have improved my life. I feel safe with them and enjoy seeing them. I know I can trust them if my needs increase and know I can rely on them to do the job and be on time and treat me with dignity and respect (not all agencies manage this in my experience). The office is approachable and accommodating with good communication, you are more than just a number to them. Carers are well-supported and well-trained so they are confident in the work and above all, want to be there. It's the best agency I've had and every carer has been great.
18 April 2023
TerraBlu provide constant levels of personalised high service to my mother who lives in an assisted living complex. From the outset, the team at TerraBlu were keen to get to know Mum as an individual and establish her particular needs. The team are proactive in dealing with issues that may impact Mum's well-being and are very effective in keeping the family updated. The team are also able to take Mum to medical appointments with prior arrangement. I recommend TerraBlu in the highest possible terms for their excellent care!
18 April 2023
I have an amazing team around me. Always helpful, reliable and pleasant. I look forward to my carers coming and the conversations we have. I can't fault them.
11 April 2023
I am extremely happy with the way I am treated by all the staff. The staff are very caring and professional. The staff treat me with great respect and I feel that they go above and beyond when looking after me. I don't know how I would manage without them. It's not just the physical aspect of the care it's the mental health side because I look forward to seeing them morning and evening. The office staff are also on top of their game, nothing is a problem. All the staff help make my life more enjoyable so thank you very much.
29 March 2023
After having several home care companies. I found the best one at last. Three double-handed calls a day. Times are great, they fit around us. All carers have been caring, respectful and manage difficult times brilliantly.
21 October 2022
The care my wife receives is excellent, very caring and understanding of her dementia and other problems. The carers are pleasant and knowledgeable. I would recommend them.
01 September 2022
I am extremely pleased with the care my husband receives from TerraBlu. All the carers who attend to him are very caring and pleasant, treat him with dignity and arrive on time for his visits. Anything you may need help with, the management team are always there for you. All in all, a very good all-round care company.
17 May 2022
Terra Blu have cared for my mother for a few years and enabled her to remain in her own home safely and happily. The office always kept in contact and the carers are kind, professional and reliable. Thank you for all your kindness and support.
16 February 2022
Always reliable, friendly and helpful. From the carers to office managers and staff. I am very grateful that they have allowed my dad the ability to be able to stay in his own home. They are all very good at informing me of any problems with my dad's health, which is so reassuring.
16 February 2022
Started using TerraBlu the second week of February to support my mother on her return home from the rehab unit. They have been first class. Efficient, professional, polite, attentive. Everything we could have asked for.