Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for The Portsmouth Sitting Service & Community Care Service Ltd

stars
stars 03 March 2025
Assured Care is a wonderful agency, and I can't recommend them enough! From the first point of contact, their team was incredibly responsive and attentive to our needs. They took the time to listen carefully and understand exactly what kind of care was required for my mum. The caregivers are all highly professional, compassionate, and genuinely go above and beyond to make sure that every need is met. The quality of care provided has been exceptional and not only are they skilled in their work, but they are also kind and friendly, making the whole experience feel personal and comforting. Communication with the agency is always clear, and they are proactive in following up, ensuring everything runs smoothly. I truly feel that my mum is in great hands. Highly recommended!
Review from Simon H (Son of Client/Service User)
stars
stars 03 March 2025
Outstanding service. My wife has been looked after by this company for 6 months now and all the carers that have visited our home for the sitting service have been kind, compassionate and cheerful. They are managed by two very efficient people, who are understanding to my wife's needs. I would highly recommend this company.
Review from Gary N (Husband of Client/Service User)
stars
stars 27 February 2025
I have been a client of The Portsmouth Sitting Service for the last 7 months and they have been absolutely amazing. Each one of their staff has been professional, caring and has made me feel safe and looked after as a person, and not just a job that needs doing. Any issues that I have had have been dealt with quickly and with the utmost care for my wellbeing. I cannot recommend them highly enough.
Review from E O (Client / Service User)