Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Total Care Nursing Ltd (DCA)

stars
stars 06 January 2021
I am very happy with the level of service and would recommend to friends and family. I would like to see an App as I know other agencies use an App so the family member can track visits and it is used to communicate.
Review from Joanne (Daughter of Client/Service User)
stars
stars 22 December 2020
I needed carers to cover my annual leave and contacted total care. They were always very professional and friendly and made both myself and father-in-law (the client) feel safe and respected. I will definitely use them again in the future.
Review from Kerry N (Daughter-in-law of Client/Service User)
stars
stars 05 June 2017
After using a number of homecare companies for Dad and feeling let down by them, I am so glad I found Total Care. Since Total Care took over Dad's package of care his confidence and health have soared. The carers are excellent and can honestly not do enough to ensure my Dad is comfortable and happy. He was previously having microwave meals, not anymore, the regular girl who visits cooks fresh food chosen by Dad. His house is always immaculately clean. He is regularly showered and shaved which is something the previous company failed on. I think because he is visited by the same few carers rather than lots of different carers it makes it easier for Dad to trust his carers. I can finally relax and know that my Dad is getting the best possible care. Keep up the good work you are all angels without wings.
Review from Mark H (Son of Client/Service User)