Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Town And Country Homecare

stars
stars 16 March 2020
Very good now that I seem to have regular, good, kind carers.
Review from P H (Client / Service User)
stars
stars 16 March 2020
I have used the service over 10 years and found the carers generally good, trustworthy and helpful. As I only have domestic care with shopping, posting so far, I am unable to comment any further but I appreciate the willing and cheerful service. I think that the training they receive has improved the service over the years.
Review from J B (Client / Service User)
stars
stars 16 March 2020
Reliable, kind and considerate carers that have supported my 94-year-old mother who has dementia and have given me peace of mind and my mother dignity.
Review from P M (Daughter of Client/Service User)
stars
stars 10 March 2020
Pleasant and well-done job by all the carers at this home.
Review from Julian D (Client / Service User)
stars
stars 10 March 2020
The person who does my chores is very good!
Review from Shelia T (Client / Service User)
stars
stars 03 March 2020
Telephone always answered promptly and courteously. Bookings almost always honoured. No problems since email follow up instituted. Carers arrive on time they know that this is one of my requirements. Carers are unfailingly cheerful and helpful. SAE included with the bill a small gesture but appreciated.
Review from John S (Husband of Client/Service User)