Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Waveney Home First

stars
stars 01 April 2021
The carers were all extremely friendly, helpful, cheerful and kind. I fell in January and broke my ankle in 4 places and my right elbow. I was discharged from hospital on February 2nd and have had Waveney Home First carers from then until today. I had non-weight-bearing plasters on both my right leg and my right arm. I had 2 carers 4 times a day at first and they used a hoist to lift me in and out of bed and administered my medications. They gave me a bed bath every morning and put my body creams on my arms and legs. Over the last 6 weeks, their visits were reduced to 2 carers twice a day morning and evening and then, when I was no longer needing to be hoisted into and out of bed, to just one carer morning and evening. I am now without plaster casts and am able to walk with the help of a zimmer frame. Today has been the carers final visit. I thank them all and think they are an excellent team.
Review from Brenda T (Client / Service User)