Submit a Review for Alina Homecare Bromsgrove
Harris Business Park, Hanbury Road, Stoke Prior, Bromsgrove, B60 4FG
View Full Details of Alina Homecare BromsgroveLatest Reviews for Alina Homecare Bromsgrove
04 December 2024
My Mum needed some support from September 2024 until she went into a care home in November 2024. I called Alina Homecare in Bromsgrove as they were local and I had seen some very good reviews. From the start of the process of setting up the care package, the lady was exceptional. Mum was very resistant to having any support in the first instance but she was very patient and kind, explaining everything clearly and answering questions. The aim was to enable Mum to stay in her home as long as possible. Unfortunately, it wasn't long before we did need to move her. During the couple of months Alina was supporting, we had to change the care plan quickly with no notice and they did this with efficiency and understanding. All the care staff were lovely and Mum enjoyed having them visit after only a couple of days. I would not hesitate to recommend Alina Homecare Bromsgrove to anyone whose elderly relative needs home support.
11 November 2024
Can't praise this company enough. The carers are fantastic always going above and beyond what's required. They look after my dad and visit him twice a day and help with his care but more than that, they chat with him like a friend and not a client. Would highly recommend to anyone looking for home help.
06 November 2024
After Mum had been discharged from the hospital she needed help at home, we made an appointment with Alina who came out to visit Mum in her home almost immediately. She often gets the same carer enabling her to build up a relationship and recognition. We have needed to change visits on a few occasions and Alina has always been supportive of this. I would recommend it to others.
21 August 2024
Alina Homecare was very responsive and put together a care package for us at short notice. Their representatives were caring, kind, and professional. We were happy with the care they provided for our parents.
19 August 2024
Having been with Alina for the past 4 years their care and support for Mum is absolutely brilliant. Fantastic staff, from the carers to the administration team, no issue is too big to assist you with. They have staff available to advise you and help with any queries that may occur even after hours.
30 April 2024
The Alina staff visit my mum 3 times a day for basic care needs, giving medication and providing food. Mum has dementia, but enjoys company and loves the carers having a chat with her. The carers provide a good service, and are kind and respectful. Being able to see reports on the app and having a copy of the rota are really helpful. Thank you all.
24 April 2024
Alina Homecare looked after my mother after she was discharged from hospital after a fall. Mother broke her femur and needed care help at home as she did not regain the mobility she previously had. Alina helped with getting her up, personal care, meal preparation during the day and putting her to bed in the evening. They also helped with personal hygiene and medication. The carers are very friendly and Mum always looked forward to seeing them for a friendly chat in addition to their duties. The Alina managers were very good at keeping myself and my brother informed of any issues arising, and indeed helped manage problems as we ourselves were over an hour away. So picking up emergency prescriptions and small tasks like that were much appreciated. They also kept an eye on my father casting a caring eye over him even though he was not their charge, and letting me know of any issues with him. Alina were with Mum right to the end and I can't thank them enough for their care and compassion.
11 December 2023
Would recommend Alina without hesitation; They have looked after my disabled, housebound mother for several years now. The carers do everything from making her meals and attending to her hygiene needs to supervising her taking her medication. Carers are friendly, and always have time for a chat. They ensure she is comfortable and safe before leaving the house. The communication from the carers and management is excellent, letting me know if they have any issues or concerns. I would like to thank the staff who came to care for Mom in the most professional and caring manner. They should be very proud of how they conduct themselves. She appreciates everything you do for her.
17 November 2023
My brother looks forward to the carers coming each morning. They are always very pleasant, and they know what they have to do and get on with it. They have a laugh and joke with him, and it makes his day. As a family, we would recommend Alina to anyone.
16 November 2023
I have used this service for 2 years. A carer has provided excellent service every day, including Christmas Day and other bank holidays.
31 July 2023
The assessment team carried this out promptly and efficiently. The carers were all lovely. They treated my husband with respect and gave every assistance possible. Would highly recommend the care staff to anyone. Assessment team very good also, but found the finance team (HQ) not so amenable, especially for those who do not use technology.
28 June 2023
Dad is extremely happy with the care he is receiving. And very happy with the carers who make him laugh! Lovely to see him exchange with the carers. Feel Dad is in safe hands who look out for Dad. After having such a bad experience before Alina Homecare. Dad is a self-funder but not a man with plenty. Unfortunately not able to discuss money with Dad so that is my only worry with the care!
19 April 2023
Following a fall during the earlier part of last year, my wife suffered severe depression caused by a lengthy stay in hospital. Having received some initial care we sort further help and were referred to Alina Homecare and found them to be most professional in the initial contact with us. Since agreeing to accept what was agreed have been more than pleased with their service of care. We have found the office staff very pleasant and resolved any query to our satisfaction. The carers themselves give a service of care second to none. They are always very cheerful polite and on time. My wife and I are very pleased with the care that has been given and would not hesitate to recommend Alina Homecare to friends or family in the future. Another service liked is the rota sent weekly advising of names of carers and time due the following week.
18 April 2023
Alina Homecare Bromsgrove have provided care support for my wife for about seven months. The service we have received has been exemplary and cannot be faulted. Should we require help in the future I would have no hesitation in asking Alina to provide it.
02 February 2023
My wife has suffered with a health problem for a number of years, eventually requiring me to become her carer. After a fall earlier in the year and hospitalisation, additional assistance was required. Alina Homecare have provided that in a professional, friendly and positive manner. The daily visits make the day easier for us and all tasks are completed to a high standard.
25 January 2023
Alina Homecare Bromsgrove have provided care support for us for nine months and based on their overall quality and reliability we have now increased their weekly hours of service provision to better serve our changing needs. Punctuality, reliability and continuity within the core carer team allocated to us have been key elements for the provision of quality care and Alina Bromsgrove have worked well to deliver on all aspects despite the increased demands and challenges faced by care service providers. Alina's local Manager and her team have always proved most helpful and professional in their dealings with us, responding positively to any enquiry or issue raised for clarification or attention. We would not hesitate to recommend Bromsgrove Alina Homecare. Thanks to all of the Alina Bromsgrove Team.
23 January 2023
Alina care is a brilliant organisation. The care team are polite, helpful and they can't do enough for my mother. They always keep me informed. Also, help with doctors' appointments. We are so pleased with Alina care, I would recommend them to anyone with loved ones who need that little extra day-to-day help. Thank you all at Alina care.
02 December 2022
The staff at Alina Homecare have been very attentive to my mother's care and needs they go above and beyond the call of duty, giving a very personal caring standard of care. It is so much more than a job to them. The staff genuinely care and it shows, even when they don't have time as they are needed in one place and another they always take that extra bit of time and consideration. Thank you very much to you all, nothing is ever too much to ask.
03 November 2022
My dad's carers are kind and compassionate and have taken the time to get to know him and to make him feel comfortable. We are very happy with the care provided so far and would recommend Alina Homecare.
01 July 2022
I cannot speak highly enough about the care I receive from the carers. They are all so very helpful and obliging. I very much enjoy their company.
Latest Reviews for Alina Homecare Bromsgrove
04 December 2024
My Mum needed some support from September 2024 until she went into a care home in November 2024. I called Alina Homecare in Bromsgrove as they were local and I had seen some very good reviews. From the start of the process of setting up the care package, the lady was exceptional. Mum was very resistant to having any support in the first instance but she was very patient and kind, explaining everything clearly and answering questions. The aim was to enable Mum to stay in her home as long as possible. Unfortunately, it wasn't long before we did need to move her. During the couple of months Alina was supporting, we had to change the care plan quickly with no notice and they did this with efficiency and understanding. All the care staff were lovely and Mum enjoyed having them visit after only a couple of days. I would not hesitate to recommend Alina Homecare Bromsgrove to anyone whose elderly relative needs home support.
11 November 2024
Can't praise this company enough. The carers are fantastic always going above and beyond what's required. They look after my dad and visit him twice a day and help with his care but more than that, they chat with him like a friend and not a client. Would highly recommend to anyone looking for home help.
06 November 2024
After Mum had been discharged from the hospital she needed help at home, we made an appointment with Alina who came out to visit Mum in her home almost immediately. She often gets the same carer enabling her to build up a relationship and recognition. We have needed to change visits on a few occasions and Alina has always been supportive of this. I would recommend it to others.
21 August 2024
Alina Homecare was very responsive and put together a care package for us at short notice. Their representatives were caring, kind, and professional. We were happy with the care they provided for our parents.
19 August 2024
Having been with Alina for the past 4 years their care and support for Mum is absolutely brilliant. Fantastic staff, from the carers to the administration team, no issue is too big to assist you with. They have staff available to advise you and help with any queries that may occur even after hours.
30 April 2024
The Alina staff visit my mum 3 times a day for basic care needs, giving medication and providing food. Mum has dementia, but enjoys company and loves the carers having a chat with her. The carers provide a good service, and are kind and respectful. Being able to see reports on the app and having a copy of the rota are really helpful. Thank you all.
24 April 2024
Alina Homecare looked after my mother after she was discharged from hospital after a fall. Mother broke her femur and needed care help at home as she did not regain the mobility she previously had. Alina helped with getting her up, personal care, meal preparation during the day and putting her to bed in the evening. They also helped with personal hygiene and medication. The carers are very friendly and Mum always looked forward to seeing them for a friendly chat in addition to their duties. The Alina managers were very good at keeping myself and my brother informed of any issues arising, and indeed helped manage problems as we ourselves were over an hour away. So picking up emergency prescriptions and small tasks like that were much appreciated. They also kept an eye on my father casting a caring eye over him even though he was not their charge, and letting me know of any issues with him. Alina were with Mum right to the end and I can't thank them enough for their care and compassion.
11 December 2023
Would recommend Alina without hesitation; They have looked after my disabled, housebound mother for several years now. The carers do everything from making her meals and attending to her hygiene needs to supervising her taking her medication. Carers are friendly, and always have time for a chat. They ensure she is comfortable and safe before leaving the house. The communication from the carers and management is excellent, letting me know if they have any issues or concerns. I would like to thank the staff who came to care for Mom in the most professional and caring manner. They should be very proud of how they conduct themselves. She appreciates everything you do for her.
17 November 2023
My brother looks forward to the carers coming each morning. They are always very pleasant, and they know what they have to do and get on with it. They have a laugh and joke with him, and it makes his day. As a family, we would recommend Alina to anyone.
16 November 2023
I have used this service for 2 years. A carer has provided excellent service every day, including Christmas Day and other bank holidays.
31 July 2023
The assessment team carried this out promptly and efficiently. The carers were all lovely. They treated my husband with respect and gave every assistance possible. Would highly recommend the care staff to anyone. Assessment team very good also, but found the finance team (HQ) not so amenable, especially for those who do not use technology.
28 June 2023
Dad is extremely happy with the care he is receiving. And very happy with the carers who make him laugh! Lovely to see him exchange with the carers. Feel Dad is in safe hands who look out for Dad. After having such a bad experience before Alina Homecare. Dad is a self-funder but not a man with plenty. Unfortunately not able to discuss money with Dad so that is my only worry with the care!
19 April 2023
Following a fall during the earlier part of last year, my wife suffered severe depression caused by a lengthy stay in hospital. Having received some initial care we sort further help and were referred to Alina Homecare and found them to be most professional in the initial contact with us. Since agreeing to accept what was agreed have been more than pleased with their service of care. We have found the office staff very pleasant and resolved any query to our satisfaction. The carers themselves give a service of care second to none. They are always very cheerful polite and on time. My wife and I are very pleased with the care that has been given and would not hesitate to recommend Alina Homecare to friends or family in the future. Another service liked is the rota sent weekly advising of names of carers and time due the following week.
18 April 2023
Alina Homecare Bromsgrove have provided care support for my wife for about seven months. The service we have received has been exemplary and cannot be faulted. Should we require help in the future I would have no hesitation in asking Alina to provide it.
02 February 2023
My wife has suffered with a health problem for a number of years, eventually requiring me to become her carer. After a fall earlier in the year and hospitalisation, additional assistance was required. Alina Homecare have provided that in a professional, friendly and positive manner. The daily visits make the day easier for us and all tasks are completed to a high standard.
25 January 2023
Alina Homecare Bromsgrove have provided care support for us for nine months and based on their overall quality and reliability we have now increased their weekly hours of service provision to better serve our changing needs. Punctuality, reliability and continuity within the core carer team allocated to us have been key elements for the provision of quality care and Alina Bromsgrove have worked well to deliver on all aspects despite the increased demands and challenges faced by care service providers. Alina's local Manager and her team have always proved most helpful and professional in their dealings with us, responding positively to any enquiry or issue raised for clarification or attention. We would not hesitate to recommend Bromsgrove Alina Homecare. Thanks to all of the Alina Bromsgrove Team.
23 January 2023
Alina care is a brilliant organisation. The care team are polite, helpful and they can't do enough for my mother. They always keep me informed. Also, help with doctors' appointments. We are so pleased with Alina care, I would recommend them to anyone with loved ones who need that little extra day-to-day help. Thank you all at Alina care.
02 December 2022
The staff at Alina Homecare have been very attentive to my mother's care and needs they go above and beyond the call of duty, giving a very personal caring standard of care. It is so much more than a job to them. The staff genuinely care and it shows, even when they don't have time as they are needed in one place and another they always take that extra bit of time and consideration. Thank you very much to you all, nothing is ever too much to ask.
03 November 2022
My dad's carers are kind and compassionate and have taken the time to get to know him and to make him feel comfortable. We are very happy with the care provided so far and would recommend Alina Homecare.
01 July 2022
I cannot speak highly enough about the care I receive from the carers. They are all so very helpful and obliging. I very much enjoy their company.