Barham Court, Teston, Maidstone, ME18 5BZ
View Full Details of Bluebird Care Maidstone Tonbridge & Tunbridge WellsI have been very pleased with the support given by bluebird care. It is a difficult time for anyone who has led an independent life and never needed to be helped with everyday tasks. My Dad has always been absolutely independent and bluebird carers have always shown him respect when they visit. It is an impossible task to meet all planned visits timely, how ever there had always been a friendly support team to help.
When we reached the point of needing carer's I was anxious about letting strangers into my home. However, the practical care is second to none and the compasion, care and regard for dignity shown, quickly made me completely comfortable. Bluebird carer's are vigilant and quickly raise apprpriate concern in relation to my father in law's health.
All carers are polite helpful and see to my husband's needs they talk to him and help him in morning if in pain. My husband likes to hold hands and the carers make him feel safe. The carers always ask me if I need any more help or if they can make me a drink. They remake his bed and leave all things tidy.
The agency are very good, always provide a carer even at difficult times, and are ready to sort out any problems, and try to keep to a good timetable. The staff are very caring. It is good being able to know the carers that come.
All the carers I've encountered have been very pleasant, professional, thorough and excellent representatives of the company.
My care has provided me with the help and care I need to be able to stay at home. Not only practical help was provided but also a kind, friendly lady to talk to on everyday things. Thank you. I have no comment to make on the management side as little to office staff but the care side is definitely value for money.
I cannot praise my carer enough, he goes above and beyond what he should do and I can't give him enough praise.
Mum's care supervisor was very responsive. Telephone calls and emails were responded to very quickly and satisfactorily. If Mum didn't take to a carer, then another carer would be assigned. All of the carers were very kind and treated Mum gently. I had confidence that she was in safe hands and was well looked after.
The experience to date has been fine. I'm not entirely sure that the washing up of crockery/cutlery is the best, but equally, I am unsure if this is being done by the carer or my dad. Generally, I am happy to know that the carer is around for Dad.
We value the carer's visit as it has become a chore just to shower. My wife looks forward to it.
We are very happy with the carer who comes each week. He is kind, helpful and plays games/does jigsaw puzzles. He is always happy and positive which helps. The cost is prohibitive and I'm not sure that we can continue with care visits for too long which is such a shame.
The care plan is very good. Mum is happy so I'm happy. Lovely carers, very helpful.
Lovely ladies. She makes it most fun.
Very satisfied, pleasant and willing to do what I ask.
Great service. Lovely carers. I will spread the word.
I am the wife of a client and am very pleased with the care Bluebird give to him. They are lovely girls and can get him to do things that he won't do for me. He gets on with them and looks forward to seeing them. I couldn't wish for better, it's a great help. Thank you.
Bluebird care provides an excellent service. My mum, aged 90, receives personal and welfare calls each day and really looks forward to these. The carers have built up an excellent relationship with my mum, and we appreciate it very much. There is detailed communication between the carers, myself and the office staff with any worries dealt with efficiently. The carers never appear to be in a rush, which is good to see. It is an invaluable service, which helps all of us as a family, for which I would like to say, thank you very much.
Bluebird Care has saved my sanity when another care provider was so appalling. I was a registered suicide case after 3 weeks with Bluebird and the excellent care team I have not only been discharged from mental health back to GP, I have had the greatest 3 weeks I have had in a very long time. I look forward to each week's visits now whereas with another care provider I used to dread them. Thank you Bluebird I'm so glad you are there for me.
I have been bedbound since 2016 when a friend recommended Bluebird Care to me and I haven't regretted it for one moment. I have been privileged to have two "Major carers" in that time and they have been outstandingly good. The members of the team who have filled in during holidays or weekends have also been friendly and caring, so I would recommend Bluebird to others as it was to me. A pleasure to speak to all members of staff and any problems resolved immediately.
Generally good.
I have been very pleased with the support given by bluebird care. It is a difficult time for anyone who has led an independent life and never needed to be helped with everyday tasks. My Dad has always been absolutely independent and bluebird carers have always shown him respect when they visit. It is an impossible task to meet all planned visits timely, how ever there had always been a friendly support team to help.
When we reached the point of needing carer's I was anxious about letting strangers into my home. However, the practical care is second to none and the compasion, care and regard for dignity shown, quickly made me completely comfortable. Bluebird carer's are vigilant and quickly raise apprpriate concern in relation to my father in law's health.
All carers are polite helpful and see to my husband's needs they talk to him and help him in morning if in pain. My husband likes to hold hands and the carers make him feel safe. The carers always ask me if I need any more help or if they can make me a drink. They remake his bed and leave all things tidy.
The agency are very good, always provide a carer even at difficult times, and are ready to sort out any problems, and try to keep to a good timetable. The staff are very caring. It is good being able to know the carers that come.
All the carers I've encountered have been very pleasant, professional, thorough and excellent representatives of the company.
My care has provided me with the help and care I need to be able to stay at home. Not only practical help was provided but also a kind, friendly lady to talk to on everyday things. Thank you. I have no comment to make on the management side as little to office staff but the care side is definitely value for money.
I cannot praise my carer enough, he goes above and beyond what he should do and I can't give him enough praise.
Mum's care supervisor was very responsive. Telephone calls and emails were responded to very quickly and satisfactorily. If Mum didn't take to a carer, then another carer would be assigned. All of the carers were very kind and treated Mum gently. I had confidence that she was in safe hands and was well looked after.
The experience to date has been fine. I'm not entirely sure that the washing up of crockery/cutlery is the best, but equally, I am unsure if this is being done by the carer or my dad. Generally, I am happy to know that the carer is around for Dad.
We value the carer's visit as it has become a chore just to shower. My wife looks forward to it.
We are very happy with the carer who comes each week. He is kind, helpful and plays games/does jigsaw puzzles. He is always happy and positive which helps. The cost is prohibitive and I'm not sure that we can continue with care visits for too long which is such a shame.
The care plan is very good. Mum is happy so I'm happy. Lovely carers, very helpful.
Lovely ladies. She makes it most fun.
Very satisfied, pleasant and willing to do what I ask.
Great service. Lovely carers. I will spread the word.
I am the wife of a client and am very pleased with the care Bluebird give to him. They are lovely girls and can get him to do things that he won't do for me. He gets on with them and looks forward to seeing them. I couldn't wish for better, it's a great help. Thank you.
Bluebird care provides an excellent service. My mum, aged 90, receives personal and welfare calls each day and really looks forward to these. The carers have built up an excellent relationship with my mum, and we appreciate it very much. There is detailed communication between the carers, myself and the office staff with any worries dealt with efficiently. The carers never appear to be in a rush, which is good to see. It is an invaluable service, which helps all of us as a family, for which I would like to say, thank you very much.
Bluebird Care has saved my sanity when another care provider was so appalling. I was a registered suicide case after 3 weeks with Bluebird and the excellent care team I have not only been discharged from mental health back to GP, I have had the greatest 3 weeks I have had in a very long time. I look forward to each week's visits now whereas with another care provider I used to dread them. Thank you Bluebird I'm so glad you are there for me.
I have been bedbound since 2016 when a friend recommended Bluebird Care to me and I haven't regretted it for one moment. I have been privileged to have two "Major carers" in that time and they have been outstandingly good. The members of the team who have filled in during holidays or weekends have also been friendly and caring, so I would recommend Bluebird to others as it was to me. A pleasure to speak to all members of staff and any problems resolved immediately.
Generally good.