Stuart House, 1st Floor, 97 Station Road, Erdington, Birmingham, B23 6UG
View Full Details of Passion 4 CareOffice colleagues changed my care team without any advance information to myself! Up until last week I had a relatively stable care team, but this week I have had three different carers in three days. I would have appreciated the courtesy of a telephone call to explain to me what was to happen and who my regular future carers would be.
Very pleased overall, would prefer no male carers to visit.
Our experience has been excellent! When we changed to this company it was a breath of fresh air! The care has always been on another level to others. Very thorough and professional with a friendly attitude every visit. Well done!
My care providers who come to me all the time are fantastic, the only problem is when you send someone else for no reason.
Passion 4 Care have treated me with respect and dignity. The ladies (carers) are very good and the main office have always been there for me. I have been with the Passion 4 Care office for just over one year and I am very satisfied with their arrangements and procedures. All I can say to them is 'thank you'.
I have found your staff very friendly, compassionate, professional and always happy to help - sometimes above and beyond their job, nothing is too much trouble for them and I would highly recommend your care. I am the wife of the person who is cared for and it's also nice to keep the same teams.
As a family, we have received excellent care for our dad from the carers. We find it difficult to put into words the positive impact these ladies have had on us as a family at the worst time of our lives. They were compassionate and caring beyond all expectations, dad loved seeing them throughout the day. They both went above and beyond, putting us at ease and providing emotional support to us all. They are wonderful human beings. The only negative would be an abrupt, uncaring, shouty phone call from a care coordinator questioning our decision-making.
Hi this is the client's partner, I cannot thank you enough for sending two permanent carers in particular back to help him after having a dreadful accident and we were both overwhelmed and wasn't sure how I could clean him up properly, so can I pass my thanks onto those two particular members of staff, they are a credit to the profession and need more people like them, with their compassion, care and support, not only for my partner, but for me and also this was an extra call they made above and beyond my partner's package. So thank you from the bottom of my heart. Thank you thank you thank you.
The carers were very good at looking after my dad. They were able to lift him using equipment that he had, which another care company couldn't do. The company were always available 24-7 too. Very polite, caring staff, who helped my dad in his last weeks of life. Many thanks.
I have been very pleased with the service I have received from Passion 4 Care. We get the same regular girls who keep to their times, and they are friendly and liked by my mother. We have been using Passion 4 Care for over two years now and, hopefully, will continue to do so.
Office colleagues changed my care team without any advance information to myself! Up until last week I had a relatively stable care team, but this week I have had three different carers in three days. I would have appreciated the courtesy of a telephone call to explain to me what was to happen and who my regular future carers would be.
Very pleased overall, would prefer no male carers to visit.
Our experience has been excellent! When we changed to this company it was a breath of fresh air! The care has always been on another level to others. Very thorough and professional with a friendly attitude every visit. Well done!
My care providers who come to me all the time are fantastic, the only problem is when you send someone else for no reason.
Passion 4 Care have treated me with respect and dignity. The ladies (carers) are very good and the main office have always been there for me. I have been with the Passion 4 Care office for just over one year and I am very satisfied with their arrangements and procedures. All I can say to them is 'thank you'.
I have found your staff very friendly, compassionate, professional and always happy to help - sometimes above and beyond their job, nothing is too much trouble for them and I would highly recommend your care. I am the wife of the person who is cared for and it's also nice to keep the same teams.
As a family, we have received excellent care for our dad from the carers. We find it difficult to put into words the positive impact these ladies have had on us as a family at the worst time of our lives. They were compassionate and caring beyond all expectations, dad loved seeing them throughout the day. They both went above and beyond, putting us at ease and providing emotional support to us all. They are wonderful human beings. The only negative would be an abrupt, uncaring, shouty phone call from a care coordinator questioning our decision-making.
Hi this is the client's partner, I cannot thank you enough for sending two permanent carers in particular back to help him after having a dreadful accident and we were both overwhelmed and wasn't sure how I could clean him up properly, so can I pass my thanks onto those two particular members of staff, they are a credit to the profession and need more people like them, with their compassion, care and support, not only for my partner, but for me and also this was an extra call they made above and beyond my partner's package. So thank you from the bottom of my heart. Thank you thank you thank you.
The carers were very good at looking after my dad. They were able to lift him using equipment that he had, which another care company couldn't do. The company were always available 24-7 too. Very polite, caring staff, who helped my dad in his last weeks of life. Many thanks.
I have been very pleased with the service I have received from Passion 4 Care. We get the same regular girls who keep to their times, and they are friendly and liked by my mother. We have been using Passion 4 Care for over two years now and, hopefully, will continue to do so.