Submit a Review for Bluebird Care Stratford & Warwick
9-11 Smith Street, Warwick, CV34 4JA
View Full Details of Bluebird Care Stratford & WarwickLatest Reviews for Bluebird Care Stratford & Warwick
02 January 2025
My parents have been supported by Bluebird carers since March 2024. They are both 85 years old and this is their first experience of carers. I work in the NHS and several colleagues recommended Bluebird. Their support has been outstanding. All of the carers are cheerful, kind and thoroughly committed to their work. The managers are excellent at communicating with us as a family and have been flexible in tailoring the support to my parents' needs. I would encourage anyone considering using carers to put Bluebird at the top of the list. They have made a huge difference to us as a family and enabled my parents to remain in their own home. We will be forever grateful for their support.
23 December 2024
Bluebird Care are absolutely brilliant! They are the exact type of people you want to look after your loved ones and become an extension of the family. From management to the staff on the ground, they are faultless. They have been caring for my grandparents for a number of months now and it has been a game changer. In stressful situations or medical emergencies, they have been on hand to step in and make sure they are both safe and get the medical attention they have needed. The communication is excellent, the out of hours service is responsive, they provide solutions almost instantly and are happy to step up whenever needed. I have witnessed the carers be incredibly passionate, patient and kind. This is consistent across the board. It is not an easy job by any means and our family is so grateful for you. I would have no hesitation recommending Bluebird to anyone. Thank you so much.
14 October 2024
My mum used Bluebird Care for over a year and I can highly recommend them. All the staff were extremely professional and were very friendly and helpful. They did a lot to help my mum and she appreciated this plus the company. Bluebird was also very quick to contact me if there was a problem and was very flexible with the schedule. We could not have managed without them. Thank you!
11 October 2024
Carers and management have been excellent looking after Mum and informing us all the time if there are any problems that need addressing. We have been very impressed with the quality of care and time spent with her.
29 May 2024
Bluebird are very good. All staff are very polite, cheerful and happy. They are helpful and do anything asked of them.
26 March 2024
All the staff at Bluebird are fantastic, nothing is too much trouble and access to the app where I can keep an eye on Mum's care is just brilliant. I can see what she is eating, the carer's assessment of Mum on a daily basis. If the carer has any concerns I get a call and even when Mum (who has dementia), says she doesn’t need any help the carer gently coaxes her to eat. Fortunately for Mum, she took a particular liking to one of the ladies and Bluebird then scheduled this same carer to Mum every day which helped massively with Mum's acceptance of needing help. Unfortunately Mum became unsafe at home and we made the difficult decision to move her into full-time residential care but I would have no hesitation in recommending Bluebird to look after a loved one.
16 November 2023
Bluebird provided short-term company and care for my mum whilst I was away and we were delighted. The coordination and set-up was excellent and Bluebird were flexible around what we needed. Mum was nervous about having people in her home but the same two ladies visited her each day and were so kind and easy to get along with that she was happy from the start. It was a huge relief for me to know that someone was looking in on her and that it worked out so well for mum.
28 September 2023
Bluebird provide excellent care for my mum. She has the same two ladies most of the time which has allowed my mum to make good relationships with them and given her a friendly face to talk to/get to know. The agency have also sorted/helped out with equipment needs, when they see the need.
27 July 2023
My mum used Bluebird for several months and I can highly recommend them. All the staff were extremely professional and exceptionally friendly and helpful. They did a lot to help my mum and she appreciated this plus the company. For me, living far away, it was a huge peace of mind. Bluebird were also very quick to contact me if there was a problem and were very flexible with the schedule. We could not have managed without them. Thank you Bluebird!
07 July 2023
My dad has used Bluebird’s services for just over two years. They visit 3 times a day and we have always found the carers to be very good. The staff have built up a good relationship with my family and I wouldn’t hesitate recommending them to anyone.
25 June 2023
My mother has had support for some time now and despite the visit by the carer only being for 30 mins four times weekly, Mum really looks forward to their visit. She likes to know who will be coming, so appreciates the timetable sent to her. She enjoys the chats and appreciates the help that is given to her. At 97 years of age, she is still quite capable of doing a lot but struggles with showering, so the carer's support is invaluable. The carers are kind, understanding and very supportive.
17 April 2023
Mum started with Bluebird Care when my dad's own declining health prevented him from caring for Mum any longer. Bluebird have been consistent in delivering on Mum's requests: providing her with familiar carers, and arriving at Mum's preferred times when possible. The staff at Bluebird went above and beyond during a difficult time for the family. During Dad's final days, they drove to the hospital to provide care for Mum, ensuring she didn't have to leave the hospital during the day and giving them more time with each other. All the staff at Bluebird have been nothing but kind, caring and accommodating.
16 April 2023
Bluebird took my worries away. They were always on time, called me and Mum if the carers had to change, sent a list of care times and names of carers, which helped with Mum's dementia. Called me if they were concerned about Mum and called the GP or hospital in emergencies. They were always there for us and when Mum passed away, they were still there for me. Just amazing.
13 April 2023
My wife was diagnosed with Multiple Sclerosis around 17 years ago and we initially engaged Bluebird Care to support her with general day to day living activities. As her condition worsened they became an integral part of her support network ensuring that she was able to continue living in our family home. The carer team were always very supportive and treated my wife with love and respect they also became friends to us as her family. My wife passed away earlier this year and it is true to say that without Bluebirds care and support she would not have been able to continue living with her family in the way she did.
21 March 2023
Bluebird Carers have supported my mother extremely well over the last three years. They have never missed a scheduled visit and the management back up for the carers and contact with us, when appropriate, has been excellent. I have been so impressed with their sensitive, caring and compassionate approach and would have no reservations in recommending them to others.
01 July 2022
I have used Bluebird Care in some form (either for social care or personal care) for 11 years. The management team are extremely supportive, and all the care staff are excellent. They tailor my care to support my needs at a particular time. The care that they provide allows me to access and take part in society and live a happy and fulfilled life.
18 May 2022
Bluebird provides a really excellent service. We have had them for four years now and found the service they provide is really excellent. All the staff are really committed to providing the best possible care. The company ethic inspires confidence, with everyone committed to really good training in all aspects of the duties they perform. The carers really do care, and it is always provided with kindness and lovely humour. We would certainly recommend them to anyone in need of help.
03 December 2021
My experience with Bluebird is very positive. The carers are without exception very caring, kind, helpful and willing to do whatever is asked.
07 July 2021
Thank you to all the lovely carers who supported during a holiday break, We really appreciated all their help, especially when he had to administer her medication! Thank you so much.
30 April 2020
Professional, friendly, always polite. This describes all staff, be they management, supervisor or carer. Easily contactable with a very flexible approach. They give respect and deserve respect. I know I can trust my mother in their care. More importantly, my mother likes "her ladies" as she calls the carers. Communication is never a problem and they are all very understanding.
Latest Reviews for Bluebird Care Stratford & Warwick
02 January 2025
My parents have been supported by Bluebird carers since March 2024. They are both 85 years old and this is their first experience of carers. I work in the NHS and several colleagues recommended Bluebird. Their support has been outstanding. All of the carers are cheerful, kind and thoroughly committed to their work. The managers are excellent at communicating with us as a family and have been flexible in tailoring the support to my parents' needs. I would encourage anyone considering using carers to put Bluebird at the top of the list. They have made a huge difference to us as a family and enabled my parents to remain in their own home. We will be forever grateful for their support.
23 December 2024
Bluebird Care are absolutely brilliant! They are the exact type of people you want to look after your loved ones and become an extension of the family. From management to the staff on the ground, they are faultless. They have been caring for my grandparents for a number of months now and it has been a game changer. In stressful situations or medical emergencies, they have been on hand to step in and make sure they are both safe and get the medical attention they have needed. The communication is excellent, the out of hours service is responsive, they provide solutions almost instantly and are happy to step up whenever needed. I have witnessed the carers be incredibly passionate, patient and kind. This is consistent across the board. It is not an easy job by any means and our family is so grateful for you. I would have no hesitation recommending Bluebird to anyone. Thank you so much.
14 October 2024
My mum used Bluebird Care for over a year and I can highly recommend them. All the staff were extremely professional and were very friendly and helpful. They did a lot to help my mum and she appreciated this plus the company. Bluebird was also very quick to contact me if there was a problem and was very flexible with the schedule. We could not have managed without them. Thank you!
11 October 2024
Carers and management have been excellent looking after Mum and informing us all the time if there are any problems that need addressing. We have been very impressed with the quality of care and time spent with her.
29 May 2024
Bluebird are very good. All staff are very polite, cheerful and happy. They are helpful and do anything asked of them.
26 March 2024
All the staff at Bluebird are fantastic, nothing is too much trouble and access to the app where I can keep an eye on Mum's care is just brilliant. I can see what she is eating, the carer's assessment of Mum on a daily basis. If the carer has any concerns I get a call and even when Mum (who has dementia), says she doesn’t need any help the carer gently coaxes her to eat. Fortunately for Mum, she took a particular liking to one of the ladies and Bluebird then scheduled this same carer to Mum every day which helped massively with Mum's acceptance of needing help. Unfortunately Mum became unsafe at home and we made the difficult decision to move her into full-time residential care but I would have no hesitation in recommending Bluebird to look after a loved one.
16 November 2023
Bluebird provided short-term company and care for my mum whilst I was away and we were delighted. The coordination and set-up was excellent and Bluebird were flexible around what we needed. Mum was nervous about having people in her home but the same two ladies visited her each day and were so kind and easy to get along with that she was happy from the start. It was a huge relief for me to know that someone was looking in on her and that it worked out so well for mum.
28 September 2023
Bluebird provide excellent care for my mum. She has the same two ladies most of the time which has allowed my mum to make good relationships with them and given her a friendly face to talk to/get to know. The agency have also sorted/helped out with equipment needs, when they see the need.
27 July 2023
My mum used Bluebird for several months and I can highly recommend them. All the staff were extremely professional and exceptionally friendly and helpful. They did a lot to help my mum and she appreciated this plus the company. For me, living far away, it was a huge peace of mind. Bluebird were also very quick to contact me if there was a problem and were very flexible with the schedule. We could not have managed without them. Thank you Bluebird!
07 July 2023
My dad has used Bluebird’s services for just over two years. They visit 3 times a day and we have always found the carers to be very good. The staff have built up a good relationship with my family and I wouldn’t hesitate recommending them to anyone.
25 June 2023
My mother has had support for some time now and despite the visit by the carer only being for 30 mins four times weekly, Mum really looks forward to their visit. She likes to know who will be coming, so appreciates the timetable sent to her. She enjoys the chats and appreciates the help that is given to her. At 97 years of age, she is still quite capable of doing a lot but struggles with showering, so the carer's support is invaluable. The carers are kind, understanding and very supportive.
17 April 2023
Mum started with Bluebird Care when my dad's own declining health prevented him from caring for Mum any longer. Bluebird have been consistent in delivering on Mum's requests: providing her with familiar carers, and arriving at Mum's preferred times when possible. The staff at Bluebird went above and beyond during a difficult time for the family. During Dad's final days, they drove to the hospital to provide care for Mum, ensuring she didn't have to leave the hospital during the day and giving them more time with each other. All the staff at Bluebird have been nothing but kind, caring and accommodating.
16 April 2023
Bluebird took my worries away. They were always on time, called me and Mum if the carers had to change, sent a list of care times and names of carers, which helped with Mum's dementia. Called me if they were concerned about Mum and called the GP or hospital in emergencies. They were always there for us and when Mum passed away, they were still there for me. Just amazing.
13 April 2023
My wife was diagnosed with Multiple Sclerosis around 17 years ago and we initially engaged Bluebird Care to support her with general day to day living activities. As her condition worsened they became an integral part of her support network ensuring that she was able to continue living in our family home. The carer team were always very supportive and treated my wife with love and respect they also became friends to us as her family. My wife passed away earlier this year and it is true to say that without Bluebirds care and support she would not have been able to continue living with her family in the way she did.
21 March 2023
Bluebird Carers have supported my mother extremely well over the last three years. They have never missed a scheduled visit and the management back up for the carers and contact with us, when appropriate, has been excellent. I have been so impressed with their sensitive, caring and compassionate approach and would have no reservations in recommending them to others.
01 July 2022
I have used Bluebird Care in some form (either for social care or personal care) for 11 years. The management team are extremely supportive, and all the care staff are excellent. They tailor my care to support my needs at a particular time. The care that they provide allows me to access and take part in society and live a happy and fulfilled life.
18 May 2022
Bluebird provides a really excellent service. We have had them for four years now and found the service they provide is really excellent. All the staff are really committed to providing the best possible care. The company ethic inspires confidence, with everyone committed to really good training in all aspects of the duties they perform. The carers really do care, and it is always provided with kindness and lovely humour. We would certainly recommend them to anyone in need of help.
03 December 2021
My experience with Bluebird is very positive. The carers are without exception very caring, kind, helpful and willing to do whatever is asked.
07 July 2021
Thank you to all the lovely carers who supported during a holiday break, We really appreciated all their help, especially when he had to administer her medication! Thank you so much.
30 April 2020
Professional, friendly, always polite. This describes all staff, be they management, supervisor or carer. Easily contactable with a very flexible approach. They give respect and deserve respect. I know I can trust my mother in their care. More importantly, my mother likes "her ladies" as she calls the carers. Communication is never a problem and they are all very understanding.