Submit a Review for Home Instead (High Peak)
93-95 Buxton Road, High Lane Village, Stockport, SK6 8DX
View Full Details of Home Instead (High Peak)Latest Reviews for Home Instead (High Peak)
10 March 2025
I cannot recommend Home Instead highly enough. Very professional. Very flexible. Highly skilled and capable care team. They looked after my mum superbly.
12 August 2024
We have been really grateful for and impressed with the care provided to our 95-year-old dad at home. The whole process of assessment all the way through to an agreed care plan and service agreement was smooth and uncomplicated. The daily care received was all that we hoped for, the carers who treated him with kindness, dignity and concern. Always punctual and extremely hard working, the management team have also been very understanding with his extended stay in hospital and flexible and accommodating of arrangments at short notice. Many thanks.
26 March 2024
We were very happy with the care my husband received. The staff were punctual, friendly and efficient.
04 October 2023
Home Instead cared for my mum for almost 3 years, the carers were always reliable with their timings. Having the rota meant we knew when and who would be visiting. The carers were always thoughtful and sensitive. Communication was always excellent. I would recommend their services to family and friends.
25 September 2023
We needed some extra help for our father whilst he stayed with us for a few months and a member of staff from the High Peak branch arranged it quickly and at short notice. We couldn’t have been more pleased, both with the service we received when making the arrangements and with the care and attention given during the actual visits. He was seen by a few different carers, all of whom were lovely.
20 September 2023
All the carers were kind, considerate and helpful. Some needed more guidance than others and some were better at doing my hair than others! The ones who come regularly were the easiest to cope with.
11 September 2023
Efficient organisation matched to the client's needs. Carers kind and very helpful. Good rap.
08 September 2023
I can't recommend the team at Home Instead more highly enough. Everyone we met was brilliant. The care for my dad was perfect, thoughtful, considerate and they supported his needs brilliantly with respect. Everyone was also so kind to us, the family, as we approached end-of-life. I can't thank you enough for everything.
21 July 2023
Caring. Respectful. Nothing was too much trouble for them.
19 May 2023
My parents used Home Instead (High Peak) branch from 2020-2023. From start to finish they were extremely good on all fronts - the management and office were approachable, flexible, available and professional. The caregivers were all very caring, gentle, considerate, respectful, resourceful and companionable. They stayed the full amount of time they were scheduled for. I trusted Home Instead with the care of my parents and I am in no doubt that they enriched and prolonged my parents’ lives. They may perhaps be more expensive than other companies but the level of care received was excellent.
17 May 2023
I look forward to seeing my carer, every time she comes to me is a real tonic. We always end up as happy duo's. I can't thank her enough for what she does for me. She's kind, caring, honest and considerate also a good companion. She always complies with the rules of the staff and management.
12 May 2023
The care I receive from Home Instead (High Peak) is very good. The carers are respectful of my needs and are respectful of my needs and make me feel safe and comfortable. The office staff are easily accessible and amenable. They help me if I have a concern.
14 April 2023
Staff are good, but a smaller number of regulars would be preferable.
22 December 2022
During my husband's short, end-of-life care Home Instead were our saviours. They allowed us to be able to spend quality time with him instead of having to be his carers. Nothing was too much trouble and the care and dignity my husband received were outstanding. They supported the whole family and were always available to offer support and advice. I really don't think I could have coped without them. I cannot recommend this company enough.
07 December 2022
The work that Home Instead do is phenomenal. My grandma loves their visits. My gran has a regular carer, who she and my family can't praise enough; she goes above and beyond and does all she can to make my gran's life as comfortable as possible. She treats her with the utmost respect. I just want to praise her for her exceptional work and the support from the rest of the team. With special thanks to her regular carer. Keep up the good work!
26 October 2022
The carers from Home Instead (High Peak) were brilliant. My husband was dying from Prostate Cancer; they cheered us up and provided professional support and kindness. We couldn't have coped without them. I want to thank them from the bottom of my heart. It's just a pity I didn't see them after he died.
06 October 2022
We knew that we were in safe hands.
26 September 2022
The care provided by Home Instead High Peak to my Mum during the last seven months of her life when she moved in with me, was first class. Physically, the standard of her care was provided to a very professional level. On a personal level she was always treated with compassion, dignity and respect but she also enjoyed her chats and a laugh with too. Mum often accompanied her goodbyes with the phrase, You do me good! Her mood was visibly lifted by her visits from carers. It helped Mum enormously but it also helped me so much too. I could not have managed to look after her at home alone without the support of her carers.
13 September 2022
I live far from my Dad and have been very thankful for the reliable carers from Home Instead High Peak. In April 2021, we began with 4 visits (briefly also overnight care). The office was very accommodating, I was able to include fixed tasks (eg laundry, bedding change, shower, shaving, weighing) on certain days. Carer checked off tasks and commented on care given at each visit, all visible to me via online portal. I was able to see in real time how my father was doing. Carers were also available to take him out (eg appointments), drop off samples at doctors, pick up shopping, as well as the usual meal preparation and cleaning, etc. The office had access to Dad's doctor and was able to get answers when I often couldn't. As Dad improved, we had just one morning call. The service remained excellent. Dad generally had two regular carers, one in particular was his favourite, who he particularly liked and who worked very hard. I highly recommend Home Instead High Peak for an excellent care service. Thank you very much.
11 August 2022
We as a family cannot thank Home Instead enough as individual carers and as an organisation for all they did practically and emotionally to support my mum during her final weeks. they respected her dignity, spent time with her as a person and completed a wide range of domestic duties with compassion and care. When other organisations could not even sort a "slip sheet" Home Instead sent in the cavalry, we are truly grateful! The app was so useful when I was not on-site to monitor and support.
Latest Reviews for Home Instead (High Peak)
10 March 2025
I cannot recommend Home Instead highly enough. Very professional. Very flexible. Highly skilled and capable care team. They looked after my mum superbly.
12 August 2024
We have been really grateful for and impressed with the care provided to our 95-year-old dad at home. The whole process of assessment all the way through to an agreed care plan and service agreement was smooth and uncomplicated. The daily care received was all that we hoped for, the carers who treated him with kindness, dignity and concern. Always punctual and extremely hard working, the management team have also been very understanding with his extended stay in hospital and flexible and accommodating of arrangments at short notice. Many thanks.
26 March 2024
We were very happy with the care my husband received. The staff were punctual, friendly and efficient.
04 October 2023
Home Instead cared for my mum for almost 3 years, the carers were always reliable with their timings. Having the rota meant we knew when and who would be visiting. The carers were always thoughtful and sensitive. Communication was always excellent. I would recommend their services to family and friends.
25 September 2023
We needed some extra help for our father whilst he stayed with us for a few months and a member of staff from the High Peak branch arranged it quickly and at short notice. We couldn’t have been more pleased, both with the service we received when making the arrangements and with the care and attention given during the actual visits. He was seen by a few different carers, all of whom were lovely.
20 September 2023
All the carers were kind, considerate and helpful. Some needed more guidance than others and some were better at doing my hair than others! The ones who come regularly were the easiest to cope with.
11 September 2023
Efficient organisation matched to the client's needs. Carers kind and very helpful. Good rap.
08 September 2023
I can't recommend the team at Home Instead more highly enough. Everyone we met was brilliant. The care for my dad was perfect, thoughtful, considerate and they supported his needs brilliantly with respect. Everyone was also so kind to us, the family, as we approached end-of-life. I can't thank you enough for everything.
21 July 2023
Caring. Respectful. Nothing was too much trouble for them.
19 May 2023
My parents used Home Instead (High Peak) branch from 2020-2023. From start to finish they were extremely good on all fronts - the management and office were approachable, flexible, available and professional. The caregivers were all very caring, gentle, considerate, respectful, resourceful and companionable. They stayed the full amount of time they were scheduled for. I trusted Home Instead with the care of my parents and I am in no doubt that they enriched and prolonged my parents’ lives. They may perhaps be more expensive than other companies but the level of care received was excellent.
17 May 2023
I look forward to seeing my carer, every time she comes to me is a real tonic. We always end up as happy duo's. I can't thank her enough for what she does for me. She's kind, caring, honest and considerate also a good companion. She always complies with the rules of the staff and management.
12 May 2023
The care I receive from Home Instead (High Peak) is very good. The carers are respectful of my needs and are respectful of my needs and make me feel safe and comfortable. The office staff are easily accessible and amenable. They help me if I have a concern.
14 April 2023
Staff are good, but a smaller number of regulars would be preferable.
22 December 2022
During my husband's short, end-of-life care Home Instead were our saviours. They allowed us to be able to spend quality time with him instead of having to be his carers. Nothing was too much trouble and the care and dignity my husband received were outstanding. They supported the whole family and were always available to offer support and advice. I really don't think I could have coped without them. I cannot recommend this company enough.
07 December 2022
The work that Home Instead do is phenomenal. My grandma loves their visits. My gran has a regular carer, who she and my family can't praise enough; she goes above and beyond and does all she can to make my gran's life as comfortable as possible. She treats her with the utmost respect. I just want to praise her for her exceptional work and the support from the rest of the team. With special thanks to her regular carer. Keep up the good work!
26 October 2022
The carers from Home Instead (High Peak) were brilliant. My husband was dying from Prostate Cancer; they cheered us up and provided professional support and kindness. We couldn't have coped without them. I want to thank them from the bottom of my heart. It's just a pity I didn't see them after he died.
06 October 2022
We knew that we were in safe hands.
26 September 2022
The care provided by Home Instead High Peak to my Mum during the last seven months of her life when she moved in with me, was first class. Physically, the standard of her care was provided to a very professional level. On a personal level she was always treated with compassion, dignity and respect but she also enjoyed her chats and a laugh with too. Mum often accompanied her goodbyes with the phrase, You do me good! Her mood was visibly lifted by her visits from carers. It helped Mum enormously but it also helped me so much too. I could not have managed to look after her at home alone without the support of her carers.
13 September 2022
I live far from my Dad and have been very thankful for the reliable carers from Home Instead High Peak. In April 2021, we began with 4 visits (briefly also overnight care). The office was very accommodating, I was able to include fixed tasks (eg laundry, bedding change, shower, shaving, weighing) on certain days. Carer checked off tasks and commented on care given at each visit, all visible to me via online portal. I was able to see in real time how my father was doing. Carers were also available to take him out (eg appointments), drop off samples at doctors, pick up shopping, as well as the usual meal preparation and cleaning, etc. The office had access to Dad's doctor and was able to get answers when I often couldn't. As Dad improved, we had just one morning call. The service remained excellent. Dad generally had two regular carers, one in particular was his favourite, who he particularly liked and who worked very hard. I highly recommend Home Instead High Peak for an excellent care service. Thank you very much.
11 August 2022
We as a family cannot thank Home Instead enough as individual carers and as an organisation for all they did practically and emotionally to support my mum during her final weeks. they respected her dignity, spent time with her as a person and completed a wide range of domestic duties with compassion and care. When other organisations could not even sort a "slip sheet" Home Instead sent in the cavalry, we are truly grateful! The app was so useful when I was not on-site to monitor and support.