Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Overall Experience:  stars

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Value for Money stars

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Latest Reviews for Lauriem Complete Care Ltd - Ditton

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stars 23 November 2023
I just want to say a massive thank you to the Lauriem carers who looked after my nan in her final weeks. They were amazing, they treated my nan with such dignity and grace, and they were gentle and kind with her but also with us, the family. Donna and the team are incredible. Thank you for everything, you made the whole situation so much better for all of us. And thank you for taking the time to chat with me, for reassuring me and supporting me in the most horrific of times. My nan was end of life when you came to us and I can honestly say you made the end of her life so comfortable and all the family will forever be grateful for all of you.
Review from Lisa M (Granddaughter of Client/Service User)
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stars 21 September 2023
I just wanted to take the time to upload a review of the care you are providing to my neighbour and in particular the absolutely amazing service provided by your team member who attended this morning's call and who now comes every Thursday. She has made such a difference to my neighbour's life, she really did have her work cut out. She is hardworking and lovely to be around. She really has worked wonders. In such a short time his house already looks and smells so much better and he enjoys the time she takes for his daily needs. It's so lovely to see him getting the care and looking after he so desperately needed.
Review from Marie S (Friend of Client/Service User)
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stars 03 July 2023
Thank you Lauriem for sending a perfect carer. She helps me to remain independent and I have never been happier.
Review from V D (Client / Service User)
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stars 11 April 2023
They have changed my life considerably by helping me every day.
Review from Allison A (Client / Service User)
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stars 20 February 2023
Yes, I am completely happy with the care that I get from Lauriem's carers. Sometimes the only people that I see for three or four days are 'the carers'. The girls/ladies, always have a smile and 'How are you?' apologising if late because of the traffic or weather. But always puts me at ease when helping me with personal hygiene, so important and good advice and help to shower and dress. Sets me up for the day. Thank you.
Review from R H (Client / Service User)