Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Leaf Care Services - Norwich, West & South Norfolk

stars
stars 04 April 2025
Up to now the service has been first class. Very good for my temperament, and age. The carers are first class.
Review from R R (Client / Service User)
stars
stars 24 October 2018
I am very happy with the care provided. Carers are very good, friendly and efficient and I look forward to my visits.
Review from Sheila G (Client / Service User)
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stars 24 October 2018
Very good - I give it five stars out of five.
Review from Eric B (Client / Service User)
stars
stars 11 September 2018
I find my husband's carer is a very friendly person. As soon as she arrives, she talks to my husband and me as she washes my husband and shaves him. She asks him if he is dry and is he OK? She also talks to me about the time we went away for the weekend. Carer also changes the catheter bag every Friday.
Review from Janet H (Wife of Client/Service User)
stars
stars 16 February 2018
My mother had come out of the hospital after she had broken her hip, after talking to Leaf Homecare & Support Services on the phone, arrangements were soon made for them to provide care. Since becoming a client, I have had no concerns, all carers arrive mostly within the predicted time slot and have turned up. I cant think of one carer that has not been polite or caring towards my mother. They have made themselves aware of her medical conditions and to the large extent are accurate with treatment and times etc. The carers are mostly regular which gives my mother who has Alzheimer's the stability she needs giving the added benefit of generally better health and well being. I would recommend this firm to the carers they provide and able to retain and also for their professional manner in which you are dealt with.
Review from Colin H (Daughter of Client/Service User)