Submit a Review for Home Instead (St Albans)
Unit 3, St Albans Enterprise Centre, Long Spring, St Albans, AL3 6EN
View Full Details of Home Instead (St Albans)Latest Reviews for Home Instead (St Albans)
16 April 2025
Mum is in her mid-eighties and suffering from dementia and cared for primarily by Dad, also in his mid eighties. The Home Instead team support them both and enable them to continue their aspirations to remain independent and at home for as long as possible. The team are engaged, friendly and professional, helping lighten the load with big jobs and small, but also creating a real connection to both Mum & Dad and caring for their well-being. Being able to review the daily reports gives me the confidence that things are going OK. I'm really happy to have found such a wonderful partner to help us as a family as the illness and age continue to erode their capabilities and independence preserving their aspirations and would happily recommend the team to all.
27 February 2025
Very helpful
07 February 2025
Home Instead staff. Excellent care, kindness and patience for my husband. Also good to have a chat with them, always have time for me too.
15 January 2025
We are delighted with the efficient and professional service from Home Instead. We are very grateful for their help.
06 January 2025
It was so very helpful to have this review of Mum's care plan. Everyone is always friendly and happy to see Mum and generous of spirit. It is so very reassuring to have a team of people that Mum is comfortable with. Mum's programme is working well and all the family are grateful fo this care.
24 October 2024
Contacting Home Instead was my best action yet.
21 October 2024
They are very patient and nothing is too much trouble for the ladies to help me with.
08 August 2024
Home Instead supported our mother for three years and we were always very happy with the service provided. The care professionals were always kind and sensitive to Mum's practical and emotional needs and she enjoyed their visits and their company. The office team and the administrative arrangements were always efficient and responsive. They were always very accommodating when changes to Mum's care needed to be made and always very prompt at letting us know if there were any changes from their side. I would highly recommend them.
06 August 2024
We are very pleased that our daughter found Home Instead and recommended it to us!
19 July 2024
The service I am being provided with is running smoothly. The carers are efficient, friendly, clean, and polite. If there is a change to a carer for any reason I am notified. If the carer is new, they are always introduced which is reassuring. Care caregiver and receiver have a good understanding of both our needs and this seems to work well. Reviews I feel are extremely informative and overall I'm loving the whole care package.
19 July 2024
Home Instead have been exemplary since the first contact in April. Nothing is too much trouble and my parents have been very well looked after.
11 July 2024
Very helpful particularly when showering. Following an operation on my foot. Careful and very helpful women helping me. I would recommend then!
24 May 2024
Excellent.
20 May 2024
Highly professional, efficient setup of service. Delightful, kind, and friendly carers. Excellent communications. Reliable service.
07 May 2024
I have been very happy to have Home Instead caring for me. I have found my carer to be very punctual, friendly and helpful. I have enjoyed their company. They are very competent, efficient and reliable.
23 April 2024
Very pleased with all aspects of the service.
22 April 2024
Thank you for your valuable help over the last few years. Your carers have been so kind and helpful to me and they have become dear friends without whom I could not have managed in the early days. Thank you to two staff members in particular for the lift from hospital yesterday, also I have just applied for care to be suspended on future Fridays as well as the other days and I know you require two weeks' notice for this. Many thanks.
22 April 2024
We have been using Home Instead for about 6 years during which time the company has expanded but continues to get very good service. Contact with the company is very good and carers also very good.
28 March 2024
Occasionally I get someone I don't like - but they always respond straight away when I ask for change. Generally very helpful with some excellent people.
26 March 2024
I have had excellent care from Home Instead carers for the last two years and appreciate that I get the girls I know, even when changes have to be made.
Latest Reviews for Home Instead (St Albans)
16 April 2025
Mum is in her mid-eighties and suffering from dementia and cared for primarily by Dad, also in his mid eighties. The Home Instead team support them both and enable them to continue their aspirations to remain independent and at home for as long as possible. The team are engaged, friendly and professional, helping lighten the load with big jobs and small, but also creating a real connection to both Mum & Dad and caring for their well-being. Being able to review the daily reports gives me the confidence that things are going OK. I'm really happy to have found such a wonderful partner to help us as a family as the illness and age continue to erode their capabilities and independence preserving their aspirations and would happily recommend the team to all.
27 February 2025
Very helpful
07 February 2025
Home Instead staff. Excellent care, kindness and patience for my husband. Also good to have a chat with them, always have time for me too.
15 January 2025
We are delighted with the efficient and professional service from Home Instead. We are very grateful for their help.
06 January 2025
It was so very helpful to have this review of Mum's care plan. Everyone is always friendly and happy to see Mum and generous of spirit. It is so very reassuring to have a team of people that Mum is comfortable with. Mum's programme is working well and all the family are grateful fo this care.
24 October 2024
Contacting Home Instead was my best action yet.
21 October 2024
They are very patient and nothing is too much trouble for the ladies to help me with.
08 August 2024
Home Instead supported our mother for three years and we were always very happy with the service provided. The care professionals were always kind and sensitive to Mum's practical and emotional needs and she enjoyed their visits and their company. The office team and the administrative arrangements were always efficient and responsive. They were always very accommodating when changes to Mum's care needed to be made and always very prompt at letting us know if there were any changes from their side. I would highly recommend them.
06 August 2024
We are very pleased that our daughter found Home Instead and recommended it to us!
19 July 2024
The service I am being provided with is running smoothly. The carers are efficient, friendly, clean, and polite. If there is a change to a carer for any reason I am notified. If the carer is new, they are always introduced which is reassuring. Care caregiver and receiver have a good understanding of both our needs and this seems to work well. Reviews I feel are extremely informative and overall I'm loving the whole care package.
19 July 2024
Home Instead have been exemplary since the first contact in April. Nothing is too much trouble and my parents have been very well looked after.
11 July 2024
Very helpful particularly when showering. Following an operation on my foot. Careful and very helpful women helping me. I would recommend then!
24 May 2024
Excellent.
20 May 2024
Highly professional, efficient setup of service. Delightful, kind, and friendly carers. Excellent communications. Reliable service.
07 May 2024
I have been very happy to have Home Instead caring for me. I have found my carer to be very punctual, friendly and helpful. I have enjoyed their company. They are very competent, efficient and reliable.
23 April 2024
Very pleased with all aspects of the service.
22 April 2024
Thank you for your valuable help over the last few years. Your carers have been so kind and helpful to me and they have become dear friends without whom I could not have managed in the early days. Thank you to two staff members in particular for the lift from hospital yesterday, also I have just applied for care to be suspended on future Fridays as well as the other days and I know you require two weeks' notice for this. Many thanks.
22 April 2024
We have been using Home Instead for about 6 years during which time the company has expanded but continues to get very good service. Contact with the company is very good and carers also very good.
28 March 2024
Occasionally I get someone I don't like - but they always respond straight away when I ask for change. Generally very helpful with some excellent people.
26 March 2024
I have had excellent care from Home Instead carers for the last two years and appreciate that I get the girls I know, even when changes have to be made.