St Hilary Court, Copthorne Way, Cardiff, CF5 6ES
View Full Details of Bluebird Care Cardiff & The Vale of GlamorganMy comments are regarding the care I have received as domicile care and do not include the live-in care service which I received in February. I have found all your staff incredibly pleasant, helpful and capable. They have helped me regarding my leg operation and safety concerning my balance problems. I have virtually no negative comments to make I thank you for your service!
I have been very pleased and appreciative of the care and help given to me by all of the carers I have had. They help me with the tasks that I find difficult to manage on my own. The carers always have a smiley and cheerful manner and it is lovely to have a chat with someone during their visits.
Excellent, very helpful and friendly.
Very good, quick and provided a good explanation for why copies of POA (power of attorney) were needed and gave us copies of the new care plan. Evening carers soak Dad's hands with bath salts which is good.
We have been pleased with the service which has fulfilled our requirements. The carers have carried out the tasks needed very diligently and ensured the client has received her medication etc. We have been impressed by the compassion and caring attitude and they have treated us in a friendly manner.
The company has to provide half an hour each week to wash, cream and change my stockings. The staff always arrive on time and are cheerful and chatty. It is normally the same person each week but if different, they are just as pleasant. They know exactly what to do and leave everything clean, dry and tidy.
I am very pleased with the help and assistance I am receiving from your care workers. I receive living-in care which without I would be unable to live in my own home.
I have found my care with Bluebird Care to be excellent. The staff are friendly and efficient and always put me at ease.
Excellent review. The delightful manager, very competent, covered all aspects of Mum's needs and even spoke about Dad's needs, even though he isn't a client. Discussed extra hours when they are available.
Very helpful. Hope things will stay steady.
Overall, satisfied. Carers are pleasant and helpful.
Happy with Bluebird Care.
Could not manage without the excellent care provided.
I am happy with the Bluebird Care girls. I have a good bond with them all, my supervisor is very caring and works very hard. Most grateful for all the help.
Very pleased with the standard of care service and found all the staff to be both courteous and professional. It would however be appreciated if any time "hold ups" would be advised in advance.
I could not imagine not having the help I receive from Bluebird Care. They are valuable, reliable and my peace of mind. Thank you.
Very happy.
The carers are unfailingly helpful and perform the assistance needed very well. They are easy to deal with and happy to engage with parents. The weekly visit is especially useful because it allows me to go shopping and they have helped Dad with his jigsaw and provide company for him whilst I am away. I am grateful that I can do the shopping without having to worry.
All of the carers who visit my grandmother four times a day are fantastic. As a family, we are so grateful for each and every individual that cares for Nan. Since the care started, Nan has been able to live more independently and has also gained a new lease of life. 2023 has not been the best year for Nan, and she has been through a number of challenges, but Bluebird has been there every step of the way, not just for Nan but for the whole family. Nan has a fantastic relationship/bond with one certain carer, which is lovely to see, especially as Nan was so against carers in the beginning. Bluebird has remained professional throughout, and nothing is too much for any of them. Bluebird has helped us as a family to be able to visit and spend time with Nan as family now, other than carers, as we had been doing for a length of time.
I am very happy with the care my husband receives from Bluebird Care. We have had small issues in the past with times, carers etc, but for the last couple of years, we have had no issues or complaints. The carer that we have had for two years plus is outstanding. She always goes above and beyond to provide first-class care. Office staff make sure they contact me if any problems with my husband's calls. They are friendly and professional. Highly recommended!
My comments are regarding the care I have received as domicile care and do not include the live-in care service which I received in February. I have found all your staff incredibly pleasant, helpful and capable. They have helped me regarding my leg operation and safety concerning my balance problems. I have virtually no negative comments to make I thank you for your service!
I have been very pleased and appreciative of the care and help given to me by all of the carers I have had. They help me with the tasks that I find difficult to manage on my own. The carers always have a smiley and cheerful manner and it is lovely to have a chat with someone during their visits.
Excellent, very helpful and friendly.
Very good, quick and provided a good explanation for why copies of POA (power of attorney) were needed and gave us copies of the new care plan. Evening carers soak Dad's hands with bath salts which is good.
We have been pleased with the service which has fulfilled our requirements. The carers have carried out the tasks needed very diligently and ensured the client has received her medication etc. We have been impressed by the compassion and caring attitude and they have treated us in a friendly manner.
The company has to provide half an hour each week to wash, cream and change my stockings. The staff always arrive on time and are cheerful and chatty. It is normally the same person each week but if different, they are just as pleasant. They know exactly what to do and leave everything clean, dry and tidy.
I am very pleased with the help and assistance I am receiving from your care workers. I receive living-in care which without I would be unable to live in my own home.
I have found my care with Bluebird Care to be excellent. The staff are friendly and efficient and always put me at ease.
Excellent review. The delightful manager, very competent, covered all aspects of Mum's needs and even spoke about Dad's needs, even though he isn't a client. Discussed extra hours when they are available.
Very helpful. Hope things will stay steady.
Overall, satisfied. Carers are pleasant and helpful.
Happy with Bluebird Care.
Could not manage without the excellent care provided.
I am happy with the Bluebird Care girls. I have a good bond with them all, my supervisor is very caring and works very hard. Most grateful for all the help.
Very pleased with the standard of care service and found all the staff to be both courteous and professional. It would however be appreciated if any time "hold ups" would be advised in advance.
I could not imagine not having the help I receive from Bluebird Care. They are valuable, reliable and my peace of mind. Thank you.
Very happy.
The carers are unfailingly helpful and perform the assistance needed very well. They are easy to deal with and happy to engage with parents. The weekly visit is especially useful because it allows me to go shopping and they have helped Dad with his jigsaw and provide company for him whilst I am away. I am grateful that I can do the shopping without having to worry.
All of the carers who visit my grandmother four times a day are fantastic. As a family, we are so grateful for each and every individual that cares for Nan. Since the care started, Nan has been able to live more independently and has also gained a new lease of life. 2023 has not been the best year for Nan, and she has been through a number of challenges, but Bluebird has been there every step of the way, not just for Nan but for the whole family. Nan has a fantastic relationship/bond with one certain carer, which is lovely to see, especially as Nan was so against carers in the beginning. Bluebird has remained professional throughout, and nothing is too much for any of them. Bluebird has helped us as a family to be able to visit and spend time with Nan as family now, other than carers, as we had been doing for a length of time.
I am very happy with the care my husband receives from Bluebird Care. We have had small issues in the past with times, carers etc, but for the last couple of years, we have had no issues or complaints. The carer that we have had for two years plus is outstanding. She always goes above and beyond to provide first-class care. Office staff make sure they contact me if any problems with my husband's calls. They are friendly and professional. Highly recommended!