Submit a Review for Home Instead (Bolton)
Hamill House, 112 -116 Chorley New Road, Bolton, BL1 4DH
View Full Details of Home Instead (Bolton)Latest Reviews for Home Instead (Bolton)
26 September 2024
We are extremely pleased with all aspects of the service we receive from Home Instead. The carers are excellent and professional in their approach whilst being loving and kind. They have made a big difference to all our lives with the care they provide. Management are very supportive and respond immediately to all requests. We really are appreciative and thankful for how well Home Instead operates.
09 August 2024
The girls were very friednly and helpful. They all made me feel very relaxed. Nothing was too much trouble for them. This included giving me my meds, cooking breakfast, making the bed, washing up and all the time having a conversation with me. I was very comfortable with all the carers who came. My wife and daughter were able to go away for the weekend knowing that I was safe and in good hands. They didn't worry because they had complete faith in the company, Home Instead and the staff. We will definitely use them again.
03 June 2024
Regular, familiar carers attend. Management forewarned of any upcoming changes to routines. Carers look after clients kindly and respectfully. Carers are punctual and reliable. Carers will voluntarily do all household tasks required.
19 February 2024
I like my carers coming because they look after me and are good company. They do everything I ask them to do. They make my food and look after my house. Sometimes they go for a walk with me when I am worried about anything.
02 February 2024
2023 has been a year of ill health for me. I spent weeks in hospital. I can only manage to live independently with assistance from ' Home Instead'. A lovely lady takes me shopping on Fridays and twice a week I have assistance with cleaning. Both management and the ladies who provide each service are kind, caring and professional and have become valued friends whom I have welcomed into my home. My shopping lady provides me with a wheelchair and assists in packing my shopping away in the store and putting it away on our return home. The lady helping with any cleaning changed my bed linen and cleaned inside windows frames and sills. Both ladies have washed my dishes and the cleaning lady has done many other tasks too.
11 September 2023
Everything good, work done as requested, nothing too much trouble. Always satisfaction and pleased after visit.
11 September 2023
Home Instead have been visiting my father for over 12 months and I can confidently endorse the great care they provide. The caregivers have got to know him very well, recognising how his needs are changing and quickly detecting any slight change in his demeanour or how he presents himself. This is all done in a very caring, efficient, and professional manner and I feel assured knowing that in my absence, Dad is being well looked after.
17 August 2023
I'm so grateful to have you caring for my dad. You are all so good, careful, respectful and kind with him. Everything I ask of you is done immediately and professionally. I especially love that I have such a good relationship with all the carers and the managers that I am confident in letting you care for Dad. You call me if there's any problem. I call you and you sort out issues immediately. You have adapted every step of the way as Dad deteriorates into Lewy Bodies Dementia altering and extending care immediately, as required. Thank you all.
07 August 2023
My carer is excellent and has a lot of common sense. She can turn her hand to a wide range of jobs from helping me organise my art and craft work to helping me sort out my plants and pots in my garden. She is always very positive and cheerful, nothing phases her, therefore I always look forward to her visits. We got on very well, she is more like a good friend. Have very little mobility and use a wheelchair to get around the house. I feel that she understands my needs very well. The office staff are also very helpful when I have had occasion to speak with them.
16 July 2023
Excellent, very helpful and caring. They overall do a very good job and are very helpful.
28 June 2023
Following a hip replacement I returned home to an empty house. I was worried about undertaking necessary household duties safely and I needed assistance to spread the cream across my back to ease the morphine itch. I tried unsuccessfully to make arrangements for care before I went into hospital but it was only when I rang Home Instead I was able to get a promise of support. I was pleased to be introduced to my carer on the day before she started and was surprised and delighted to have a warning on the two occasions that she wasn't available. I was introduced to one replacement and warned by text and given the other lady's name. All three were happy to help with anything I needed including a trip to Tesco, coping with the washing machine, and carrying the laundry basket up and down stairs not to mention showering, hair washes and cream on my itchy back. After we'd agreed to the finishing date my carer made sure that I could use the bath safely rather than the walk-in shower. In every way, I found Home Instead professional and caring and I am happy to recommend them.
20 June 2023
Our carer is excellent, always on time, always cheerful and happy to help with whatever needs to be done. Proactively starting to assist without even needing instruction many times. Appointments can be chased easily if required - even at short notice and the office will contact us to rearrange or substitute carera during holidays or illness. Our long-standing carer is now more like a family friend than an employee and adds to our life greatly.
20 June 2023
Only one way to describe Home Instead (Bolton) - super staff.
10 May 2023
I have used Home Instead for over five years. I have found them to be very reliable, employing professional carers who treat me with respect. I would recommend this company to anyone in my position (I had a serious stroke six years ago).
04 May 2023
The lady arrived promptly and was chatty and put Dad at ease before asking questions related to the quality of his care. She was thorough and made sure all areas were covered. We are very happy with the service we get from Home Instead. The ladies prepare his evening meal for him and make sure he has his medication. They also provide companionship which is very important to us and stay the full hour.
18 July 2022
Life at home with Mum was getting unbearable, especially getting her up out of bed and getting her to have breakfast and tablets. A friend suggested Home Instead after me trying a couple of other companies. The carer stays for the time you are paying for and chats to Mum for the remaining time. In May we were desperate for a break so the carer came in from 10 pm-8 am and gave her breakfast and tablets and then again for dinner and tea. Mum was well looked after and we came home relaxed and refreshed from the holiday. Will do this again.
27 June 2022
I engaged with Home Instead (Bolton) some years ago when it became apparent that my elderly mother was becoming incapable of looking after herself. We started with just a couple of visits per week but, as she became frailer, we increased the visit frequency to three per day. I have never regretted engaging with Home Instead (Bolton) and I would happily recommend them. I have personally met members of the management team and a number of caregivers. They have always been empathetic, professional and caring and, at times, I believe their support went above and beyond.
01 May 2022
Very satisfied with the service provided. Prefer mature carers for my elderly mother.
22 March 2022
I engaged the services of Home Instead Senior Care (Bolton) to assist and support my elderly father. From the beginning the caregivers were delightful, caring and thoughtful. Seeing the same caregivers each day/week meant a relationship was built quickly between them and Dad. All the caregivers are reliable, industrious and efficient; they don't need prompting and just do whatever they notice is required. It is so reassuring for our family to know Dad is being so well looked after when we can't be there.
07 February 2022
The care that my Mum has received from the lovely Caregivers from Home Instead is exceptional. They are friendly, approachable, competent and nothing is too much trouble. As a relative who lives far away, I have confidence that my Mum is well cared for. The office staff too, are second to none. They listen and offer help whenever they can.
Latest Reviews for Home Instead (Bolton)
26 September 2024
We are extremely pleased with all aspects of the service we receive from Home Instead. The carers are excellent and professional in their approach whilst being loving and kind. They have made a big difference to all our lives with the care they provide. Management are very supportive and respond immediately to all requests. We really are appreciative and thankful for how well Home Instead operates.
09 August 2024
The girls were very friednly and helpful. They all made me feel very relaxed. Nothing was too much trouble for them. This included giving me my meds, cooking breakfast, making the bed, washing up and all the time having a conversation with me. I was very comfortable with all the carers who came. My wife and daughter were able to go away for the weekend knowing that I was safe and in good hands. They didn't worry because they had complete faith in the company, Home Instead and the staff. We will definitely use them again.
03 June 2024
Regular, familiar carers attend. Management forewarned of any upcoming changes to routines. Carers look after clients kindly and respectfully. Carers are punctual and reliable. Carers will voluntarily do all household tasks required.
19 February 2024
I like my carers coming because they look after me and are good company. They do everything I ask them to do. They make my food and look after my house. Sometimes they go for a walk with me when I am worried about anything.
02 February 2024
2023 has been a year of ill health for me. I spent weeks in hospital. I can only manage to live independently with assistance from ' Home Instead'. A lovely lady takes me shopping on Fridays and twice a week I have assistance with cleaning. Both management and the ladies who provide each service are kind, caring and professional and have become valued friends whom I have welcomed into my home. My shopping lady provides me with a wheelchair and assists in packing my shopping away in the store and putting it away on our return home. The lady helping with any cleaning changed my bed linen and cleaned inside windows frames and sills. Both ladies have washed my dishes and the cleaning lady has done many other tasks too.
11 September 2023
Everything good, work done as requested, nothing too much trouble. Always satisfaction and pleased after visit.
11 September 2023
Home Instead have been visiting my father for over 12 months and I can confidently endorse the great care they provide. The caregivers have got to know him very well, recognising how his needs are changing and quickly detecting any slight change in his demeanour or how he presents himself. This is all done in a very caring, efficient, and professional manner and I feel assured knowing that in my absence, Dad is being well looked after.
17 August 2023
I'm so grateful to have you caring for my dad. You are all so good, careful, respectful and kind with him. Everything I ask of you is done immediately and professionally. I especially love that I have such a good relationship with all the carers and the managers that I am confident in letting you care for Dad. You call me if there's any problem. I call you and you sort out issues immediately. You have adapted every step of the way as Dad deteriorates into Lewy Bodies Dementia altering and extending care immediately, as required. Thank you all.
07 August 2023
My carer is excellent and has a lot of common sense. She can turn her hand to a wide range of jobs from helping me organise my art and craft work to helping me sort out my plants and pots in my garden. She is always very positive and cheerful, nothing phases her, therefore I always look forward to her visits. We got on very well, she is more like a good friend. Have very little mobility and use a wheelchair to get around the house. I feel that she understands my needs very well. The office staff are also very helpful when I have had occasion to speak with them.
16 July 2023
Excellent, very helpful and caring. They overall do a very good job and are very helpful.
28 June 2023
Following a hip replacement I returned home to an empty house. I was worried about undertaking necessary household duties safely and I needed assistance to spread the cream across my back to ease the morphine itch. I tried unsuccessfully to make arrangements for care before I went into hospital but it was only when I rang Home Instead I was able to get a promise of support. I was pleased to be introduced to my carer on the day before she started and was surprised and delighted to have a warning on the two occasions that she wasn't available. I was introduced to one replacement and warned by text and given the other lady's name. All three were happy to help with anything I needed including a trip to Tesco, coping with the washing machine, and carrying the laundry basket up and down stairs not to mention showering, hair washes and cream on my itchy back. After we'd agreed to the finishing date my carer made sure that I could use the bath safely rather than the walk-in shower. In every way, I found Home Instead professional and caring and I am happy to recommend them.
20 June 2023
Our carer is excellent, always on time, always cheerful and happy to help with whatever needs to be done. Proactively starting to assist without even needing instruction many times. Appointments can be chased easily if required - even at short notice and the office will contact us to rearrange or substitute carera during holidays or illness. Our long-standing carer is now more like a family friend than an employee and adds to our life greatly.
20 June 2023
Only one way to describe Home Instead (Bolton) - super staff.
10 May 2023
I have used Home Instead for over five years. I have found them to be very reliable, employing professional carers who treat me with respect. I would recommend this company to anyone in my position (I had a serious stroke six years ago).
04 May 2023
The lady arrived promptly and was chatty and put Dad at ease before asking questions related to the quality of his care. She was thorough and made sure all areas were covered. We are very happy with the service we get from Home Instead. The ladies prepare his evening meal for him and make sure he has his medication. They also provide companionship which is very important to us and stay the full hour.
18 July 2022
Life at home with Mum was getting unbearable, especially getting her up out of bed and getting her to have breakfast and tablets. A friend suggested Home Instead after me trying a couple of other companies. The carer stays for the time you are paying for and chats to Mum for the remaining time. In May we were desperate for a break so the carer came in from 10 pm-8 am and gave her breakfast and tablets and then again for dinner and tea. Mum was well looked after and we came home relaxed and refreshed from the holiday. Will do this again.
27 June 2022
I engaged with Home Instead (Bolton) some years ago when it became apparent that my elderly mother was becoming incapable of looking after herself. We started with just a couple of visits per week but, as she became frailer, we increased the visit frequency to three per day. I have never regretted engaging with Home Instead (Bolton) and I would happily recommend them. I have personally met members of the management team and a number of caregivers. They have always been empathetic, professional and caring and, at times, I believe their support went above and beyond.
01 May 2022
Very satisfied with the service provided. Prefer mature carers for my elderly mother.
22 March 2022
I engaged the services of Home Instead Senior Care (Bolton) to assist and support my elderly father. From the beginning the caregivers were delightful, caring and thoughtful. Seeing the same caregivers each day/week meant a relationship was built quickly between them and Dad. All the caregivers are reliable, industrious and efficient; they don't need prompting and just do whatever they notice is required. It is so reassuring for our family to know Dad is being so well looked after when we can't be there.
07 February 2022
The care that my Mum has received from the lovely Caregivers from Home Instead is exceptional. They are friendly, approachable, competent and nothing is too much trouble. As a relative who lives far away, I have confidence that my Mum is well cared for. The office staff too, are second to none. They listen and offer help whenever they can.