Submit a Review for Bluebird Care Colchester & Tendring
4 Lanswood Park, Broomfield Road, Elmstead Market, Colchester, CO7 7FD
View Full Details of Bluebird Care Colchester & TendringLatest Reviews for Bluebird Care Colchester & Tendring
19 November 2024
I'm very pleased with my care and highly recommend Bluebird Care. Love it that I regularly go swimming and feel so much better in myself. So, many thanks to the care supervisor and the operations manager for all your help and support.
26 July 2024
All the carers are excellent. When the times are changed, could the staff let us know? (Where possible). They do sometimes but by no means always. It really would be helpful if they could.
17 July 2024
Our experience with Bluebird goes back many years and the support and care we have received over that time has always been of a very high standard. Our situation recently changed quite suddenly and we needed a much higher level of care quite urgently. The support from Bluebird has been excellent as they worked quickly with us to find a solution for our new circumstances. They listened to our wishes and helped us problem solve, coming up with various solutions that we have been able to try in order to find what works best. As a family we feel that our wishes have been listened to and we have been treated with compassion and understanding. All queries have been responded to promptly - with great patience - and any concerns have been followed up and dealt with quickly. We are very grateful for all the help and support.
11 July 2024
Friendly and reliable team. Proactive and supportive of family and client. Trust all the staff I have met. Admin/management staff in contact regularly to check on the suitability of care package and discuss any issues.
19 June 2024
Carer who visits for my wife is always friendly, helpful and is very easy to get along with. It takes a long time for my wife to get used to someone else in the home to look after her when I am out, so it is good she has got someone that she can get along with.
12 March 2024
Bluebird staff provided exemplary night time care for my mother in her final weeks. As a family, we felt both supported and strengthened by the expertise and compassion they demonstrated and their willingness to adapt to our specific requirements and provide genuine person-centred care made all the difference to what was a very difficult and emotional time.
01 March 2024
We considered several companies when choosing in-home care for our mum. From the point of initial contact onward, everyone we have been in contact with at Bluebird has been extremely helpful and supportive. Mum's live-in carer is a lovely lady and has formed a great relationship with Mum - her experience and warmth are really supporting Mum and helping us as a family.
14 September 2023
Although Bluebird were only in place a very short time, it made such a difference to Mum's care at the end of her life. We'd love to say a massive thank you to the girls who looked after Mum with such kindness, empathy and gentleness. You always took your time, showed respect and dignity to Mum, not acting like she wasn't in the room even when not appearing conscious. Your experience and training shone through. You were equally lovely to me and my brother too. You are all worth your weight in gold and most definitely have earned your places in heaven. Again, thank you.
01 September 2023
The home care has really helped me. The CPN goes out of her way to help me, she has been such a great support to me since my dad passed away. The support workers in my team care so much about you, nothing is a problem and they show me respect at all times. I would say this is a very good care company. Kind regards.
04 July 2023
My experience with Bluebird Care has been brilliant. I like working with all the staff and find them very friendly and helpful. I really enjoy my regular visits from two carers. One is really helping me, I couldn't ask for better carers. Thank you Bluebird girls and office staff for everything, you brighten my day.
30 June 2023
So pleased we choose Bluebird, my daughter's carer is amazing and it's made a massive difference to our family life for the past eighteen months. Can't fault the care we receive at all just wish we had used Bluebird sooner.
30 June 2023
From the initial assessment, I found Bluebird to be sympathetic and understanding of our needs, particularly where the client may be resistant to help. Our carer has been perfectly matched with Mum with many shared interests and this together with the care and support received has been instrumental in Mum's recovery. Bluebird team regularly visit and reviews care received and are trained on the equipment, such as the use of compressors/oxygen tanks. The weekly schedule is provided in advance and where changes need to be made at short notice I receive a phone call. We are all pleased with the care and support from Bluebird and have recommended them to friends.
30 June 2023
Bluebird Care are a very good company for having care provided. The staff are very warm and very caring and polite I get on with my carer, she is more of a friend to me now I have had her coming up for three years if there were more people like her the world would be a better place. And all so the stuff in the staff in the office are very nice and helpful as well.
03 April 2023
The live-in care provided by our two carers, was exemplary. Both became extra wings to the family and set and maintained high standards of care for Mum - we couldn’t have wished for better. On occasion, the negative issues emanated from management with fragmented communication with carers and myself. This seemed to be characterised by poor information sharing between departments rather than individual errors. I must add to finish on a positive note, Bluebird excelled themselves by organising a small celebration for Mum's 100th birthday. It was very much appreciated.
14 March 2023
All the carers I have had have been very attentive, helpful and reliable. I can always rely on Bluebird Care to provide all my needs. The carer fees are fair and most of the yearly fee increases haven't been too onerous.
02 September 2022
We started using Bluebird after my mum had a stroke in 2019. We’d had problems with the first care company we used in Colchester but never looked back after being recommended Bluebird. My mum was so well looked after by all her carers from Bluebird. They were all so well trained, kind, caring and would go the extra mile to make sure my mum was happy and comfortable. What is great about Bluebird is they try to give you the same carers each week where possible. This meant my mum built lovely friendships with the carers she had regularly. I moved in with my parents through lockdown and I would even hear my mum laughing and joking with her carer each morning. It was lovely and something I don’t think you get everywhere. The office staff are also very professional. If ever there was an issue to discuss, I felt listened to and it was always resolved and dealt with promptly.
01 December 2021
I commissioned Bluebird Care for my six-year-old son. I was extremely nervous - but it was the best decision! My son's carer is kind, caring, trustworthy and she’s really helping my son achieve things. All the family love her and she treats my boy with such excellent care. Also credit to another carer who helped me find the right carer for my son and supports me in all aspects of my son's care, health and lifestyle - she is helpful, caring and very supportive to me. Bluebird have made this process very pleasant. Many thanks.
25 November 2021
My Dad was not too happy about having any care, thinking friends and family would be able to care for him. With some gentle persuasion, he reluctantly agreed! We are so glad he did. The care and love the staff provided were truly amazing. Nothing was too much trouble and over the few weeks they cared for Dad he loved seeing them every day. They were so professional, with the utmost respect for us all. I must also mention something very important to me, the staff members sense of humour. At these stressful and sometimes emotional times, it was very good to be able to have a light-hearted chat and a giggle. My Dad loved a laugh and the staff really catered for his sense of humour! Keep on doing what you are doing Bluebird. You are all fantastic.
25 October 2021
Whatever the demand or moan, the Bluebird team always responded compassionately, effectively and with good humour while providing support for both social inclusion and personal care. The ever-changing needs of my late relative were caused by a complex, variable disability, each carer was adaptable, flexible in response, tolerant and willing to provide support in the best possible way. My relative's unpredictable health and mood required constant modification of care and intervention. Well trained, well selected, well-led, well supported and responded above and beyond expectations and they are to be congratulated.
11 August 2021
Bluebird has looked after my Dad since he left hospital in January 2021. They have often gone above and beyond and supported my Mum and me in many ways too. Nothing is ever any trouble and communication was brilliant. If they had any concerns about health or otherwise they would contact me and contact surgery etc where necessary to sort any issues. All the carers were amazing and had a cheerful friendly attitude towards my Dad and also my Mum, despite there being many challenges with my Dad’s health. The office staff and on-call staff were always very friendly, helpful and patient too. I would want them to continue my Dad’s care but this was not possible as social care dictate who cares for him. I would recommend Bluebird without hesitation and would call on them if we needed additional care. Many thanks to Bluebird Tendring
Latest Reviews for Bluebird Care Colchester & Tendring
19 November 2024
I'm very pleased with my care and highly recommend Bluebird Care. Love it that I regularly go swimming and feel so much better in myself. So, many thanks to the care supervisor and the operations manager for all your help and support.
26 July 2024
All the carers are excellent. When the times are changed, could the staff let us know? (Where possible). They do sometimes but by no means always. It really would be helpful if they could.
17 July 2024
Our experience with Bluebird goes back many years and the support and care we have received over that time has always been of a very high standard. Our situation recently changed quite suddenly and we needed a much higher level of care quite urgently. The support from Bluebird has been excellent as they worked quickly with us to find a solution for our new circumstances. They listened to our wishes and helped us problem solve, coming up with various solutions that we have been able to try in order to find what works best. As a family we feel that our wishes have been listened to and we have been treated with compassion and understanding. All queries have been responded to promptly - with great patience - and any concerns have been followed up and dealt with quickly. We are very grateful for all the help and support.
11 July 2024
Friendly and reliable team. Proactive and supportive of family and client. Trust all the staff I have met. Admin/management staff in contact regularly to check on the suitability of care package and discuss any issues.
19 June 2024
Carer who visits for my wife is always friendly, helpful and is very easy to get along with. It takes a long time for my wife to get used to someone else in the home to look after her when I am out, so it is good she has got someone that she can get along with.
12 March 2024
Bluebird staff provided exemplary night time care for my mother in her final weeks. As a family, we felt both supported and strengthened by the expertise and compassion they demonstrated and their willingness to adapt to our specific requirements and provide genuine person-centred care made all the difference to what was a very difficult and emotional time.
01 March 2024
We considered several companies when choosing in-home care for our mum. From the point of initial contact onward, everyone we have been in contact with at Bluebird has been extremely helpful and supportive. Mum's live-in carer is a lovely lady and has formed a great relationship with Mum - her experience and warmth are really supporting Mum and helping us as a family.
14 September 2023
Although Bluebird were only in place a very short time, it made such a difference to Mum's care at the end of her life. We'd love to say a massive thank you to the girls who looked after Mum with such kindness, empathy and gentleness. You always took your time, showed respect and dignity to Mum, not acting like she wasn't in the room even when not appearing conscious. Your experience and training shone through. You were equally lovely to me and my brother too. You are all worth your weight in gold and most definitely have earned your places in heaven. Again, thank you.
01 September 2023
The home care has really helped me. The CPN goes out of her way to help me, she has been such a great support to me since my dad passed away. The support workers in my team care so much about you, nothing is a problem and they show me respect at all times. I would say this is a very good care company. Kind regards.
04 July 2023
My experience with Bluebird Care has been brilliant. I like working with all the staff and find them very friendly and helpful. I really enjoy my regular visits from two carers. One is really helping me, I couldn't ask for better carers. Thank you Bluebird girls and office staff for everything, you brighten my day.
30 June 2023
So pleased we choose Bluebird, my daughter's carer is amazing and it's made a massive difference to our family life for the past eighteen months. Can't fault the care we receive at all just wish we had used Bluebird sooner.
30 June 2023
From the initial assessment, I found Bluebird to be sympathetic and understanding of our needs, particularly where the client may be resistant to help. Our carer has been perfectly matched with Mum with many shared interests and this together with the care and support received has been instrumental in Mum's recovery. Bluebird team regularly visit and reviews care received and are trained on the equipment, such as the use of compressors/oxygen tanks. The weekly schedule is provided in advance and where changes need to be made at short notice I receive a phone call. We are all pleased with the care and support from Bluebird and have recommended them to friends.
30 June 2023
Bluebird Care are a very good company for having care provided. The staff are very warm and very caring and polite I get on with my carer, she is more of a friend to me now I have had her coming up for three years if there were more people like her the world would be a better place. And all so the stuff in the staff in the office are very nice and helpful as well.
03 April 2023
The live-in care provided by our two carers, was exemplary. Both became extra wings to the family and set and maintained high standards of care for Mum - we couldn’t have wished for better. On occasion, the negative issues emanated from management with fragmented communication with carers and myself. This seemed to be characterised by poor information sharing between departments rather than individual errors. I must add to finish on a positive note, Bluebird excelled themselves by organising a small celebration for Mum's 100th birthday. It was very much appreciated.
14 March 2023
All the carers I have had have been very attentive, helpful and reliable. I can always rely on Bluebird Care to provide all my needs. The carer fees are fair and most of the yearly fee increases haven't been too onerous.
02 September 2022
We started using Bluebird after my mum had a stroke in 2019. We’d had problems with the first care company we used in Colchester but never looked back after being recommended Bluebird. My mum was so well looked after by all her carers from Bluebird. They were all so well trained, kind, caring and would go the extra mile to make sure my mum was happy and comfortable. What is great about Bluebird is they try to give you the same carers each week where possible. This meant my mum built lovely friendships with the carers she had regularly. I moved in with my parents through lockdown and I would even hear my mum laughing and joking with her carer each morning. It was lovely and something I don’t think you get everywhere. The office staff are also very professional. If ever there was an issue to discuss, I felt listened to and it was always resolved and dealt with promptly.
01 December 2021
I commissioned Bluebird Care for my six-year-old son. I was extremely nervous - but it was the best decision! My son's carer is kind, caring, trustworthy and she’s really helping my son achieve things. All the family love her and she treats my boy with such excellent care. Also credit to another carer who helped me find the right carer for my son and supports me in all aspects of my son's care, health and lifestyle - she is helpful, caring and very supportive to me. Bluebird have made this process very pleasant. Many thanks.
25 November 2021
My Dad was not too happy about having any care, thinking friends and family would be able to care for him. With some gentle persuasion, he reluctantly agreed! We are so glad he did. The care and love the staff provided were truly amazing. Nothing was too much trouble and over the few weeks they cared for Dad he loved seeing them every day. They were so professional, with the utmost respect for us all. I must also mention something very important to me, the staff members sense of humour. At these stressful and sometimes emotional times, it was very good to be able to have a light-hearted chat and a giggle. My Dad loved a laugh and the staff really catered for his sense of humour! Keep on doing what you are doing Bluebird. You are all fantastic.
25 October 2021
Whatever the demand or moan, the Bluebird team always responded compassionately, effectively and with good humour while providing support for both social inclusion and personal care. The ever-changing needs of my late relative were caused by a complex, variable disability, each carer was adaptable, flexible in response, tolerant and willing to provide support in the best possible way. My relative's unpredictable health and mood required constant modification of care and intervention. Well trained, well selected, well-led, well supported and responded above and beyond expectations and they are to be congratulated.
11 August 2021
Bluebird has looked after my Dad since he left hospital in January 2021. They have often gone above and beyond and supported my Mum and me in many ways too. Nothing is ever any trouble and communication was brilliant. If they had any concerns about health or otherwise they would contact me and contact surgery etc where necessary to sort any issues. All the carers were amazing and had a cheerful friendly attitude towards my Dad and also my Mum, despite there being many challenges with my Dad’s health. The office staff and on-call staff were always very friendly, helpful and patient too. I would want them to continue my Dad’s care but this was not possible as social care dictate who cares for him. I would recommend Bluebird without hesitation and would call on them if we needed additional care. Many thanks to Bluebird Tendring