Hamilton House, 84-86 High Street, Gillingham, ME8 7JH
View Full Details of Bluebird Care MedwayFirst-class service from the carers up through to the management. The carers report any concerns and if I have any, they are quickly dealt with. They give an efficient, reliable, caring service. Any issues that I have, they are there to help and guide me. First-class - excellent - caring - reliable.
Only been using Bluebird for a few months just, so my Dad has a bit of company while me and my sister are at work. He says the girls are great and they make him laugh while helping him with his house work. Lovely young ladies that are always respectable to my Dad which is all I can ask for.
My home care is amazing. She is always lovely and bouncy and a pleasure to have help. Bluebird Care always treats me well, whether it is the finance team or other carers. Well worth the money spent on them.
The care my father receives is very good. The carers are kind and understanding, it must be difficult sometimes, as my father is hard of hearing and with poor memory, but he is 96 years old. It makes my life easier if I receive the next week's schedule on Friday, as I fill out my father's calendar on Friday, which he pays attention to. With a number of road works going on, I understand carers can be delayed, also with sickness and school holidays, it must be a challenge for staff and schedules.
I've had care for my husband for two years now and I couldn't be without bluebird care. They help me with maintaining my life around my husband. There always on time. Always very caring and understanding. You get what you pay for with Bluebird.
I was originally apprehensive about getting in carers to assist my elderly mother getting up in the morning, and the associated personal care. Bluebird Care were recommended, from the initial assessment, care plan and the commencing of the care visits, I have always had a positive experience. My mother has nothing but praise for her carers and speaks of them fondly. This was a great relief to me and the rest of the family. I would recommend anyone who is considering engaging carers to seriously consider Bluebird Care.
Bluebird Care allows our mum to remain in her own home which she would otherwise not be able to do. The carers are attentive and always pass on any concerns they have so that we are aware and can remedy any issues swiftly. Their care gives mum and us peace of mind that on any given day she has regular checks and contact to ensure her safety and well-being. My sister and I would not have been able to manage without Bluebird's excellent care and input.
The carers are very helpful, and go the extra mile. Always ask if there is anything else to be done. I have a change of carers daily, always smiling and cheerful and make me laugh. I am very happy with my lot. The office staff are only too pleased to help with any questions I have. All in all they all care 100%. I wouldn't change a thing.
The care service has been professional, extremely respectful, caring and my father is delighted when the carers arrive to look after him.
I am so lucky to have my carers, firstly they let me do what I can but they are always there to help me when I need it.
We have been with Bluebird since July 2022. we have not used any other homecare services for comparison purposes but have been very pleased with the care and support provided. All staff are helpful and answer the telephone in a timely manner. My stepfather (the client) is physically disabled with a prosthetic left leg and has dementia. He is treated with care and respect and patience by the carers who visit. I have just increased the number of visits on our 6 monthly review, which will hopefully make things easier.
All the individual carers from Bluebird Care Medway have taken it upon themselves to engage with both my mother-in-law, the client, and her husband and not just worry about the care they are providing. They are extremely professional and I would not hesitate to recommend them to anyone who has care needs. It was important that my mother-in-law liked her carers and could not have asked for anyone better.
The carers have been on time, left on time and been very helpful. The dinners have been great.
I have been using Bluebird Care Medway live in for my mother for four weeks now and the service is excellent. The two carers that alternate are so considerate and caring to Mum and provide great service and have fitted in with our family very well.
We used Bluebird as a temporary measure whilst my spouse who cares for me was recovering from an operation. We had carers twice a day, we found them to be very professional, caring and thoughtful. We would not hesitate to use them again.
Bluebird have been a great help in looking after both my mother and father. Any issue is dealt with straight away. The care and dignity was perfect, all the carers are lovely. Since my father has died, the carers gave Mum that extra support she needed by taking her out or just sitting with her and having a chat. Overall, very pleased with the service.
Carers have been considerate and respectful towards the client and his family. Care is delivered professionally and in a caring manner. Carers are patient and respond flexibly to changes in the care plan. Concerns are dealt with promptly and efficiently when these are flagged by carers and family alike. We're glad we chose Bluebird.
Very good service - thoroughly well-trained and effective team members - friendly but thoroughly professional - administration team effective. Fees are high but you do get a good standard of care. The treatment of my dad by the team are done with patience, dignity, care and professionalism.
Kind and friendly face to face and on the phone. Any queries are dealt with quickly and professionally. Very thorough review and comforting to know there are other services we can access if needs be.
Excellent service - Very satisfied.
First-class service from the carers up through to the management. The carers report any concerns and if I have any, they are quickly dealt with. They give an efficient, reliable, caring service. Any issues that I have, they are there to help and guide me. First-class - excellent - caring - reliable.
Only been using Bluebird for a few months just, so my Dad has a bit of company while me and my sister are at work. He says the girls are great and they make him laugh while helping him with his house work. Lovely young ladies that are always respectable to my Dad which is all I can ask for.
My home care is amazing. She is always lovely and bouncy and a pleasure to have help. Bluebird Care always treats me well, whether it is the finance team or other carers. Well worth the money spent on them.
The care my father receives is very good. The carers are kind and understanding, it must be difficult sometimes, as my father is hard of hearing and with poor memory, but he is 96 years old. It makes my life easier if I receive the next week's schedule on Friday, as I fill out my father's calendar on Friday, which he pays attention to. With a number of road works going on, I understand carers can be delayed, also with sickness and school holidays, it must be a challenge for staff and schedules.
I've had care for my husband for two years now and I couldn't be without bluebird care. They help me with maintaining my life around my husband. There always on time. Always very caring and understanding. You get what you pay for with Bluebird.
I was originally apprehensive about getting in carers to assist my elderly mother getting up in the morning, and the associated personal care. Bluebird Care were recommended, from the initial assessment, care plan and the commencing of the care visits, I have always had a positive experience. My mother has nothing but praise for her carers and speaks of them fondly. This was a great relief to me and the rest of the family. I would recommend anyone who is considering engaging carers to seriously consider Bluebird Care.
Bluebird Care allows our mum to remain in her own home which she would otherwise not be able to do. The carers are attentive and always pass on any concerns they have so that we are aware and can remedy any issues swiftly. Their care gives mum and us peace of mind that on any given day she has regular checks and contact to ensure her safety and well-being. My sister and I would not have been able to manage without Bluebird's excellent care and input.
The carers are very helpful, and go the extra mile. Always ask if there is anything else to be done. I have a change of carers daily, always smiling and cheerful and make me laugh. I am very happy with my lot. The office staff are only too pleased to help with any questions I have. All in all they all care 100%. I wouldn't change a thing.
The care service has been professional, extremely respectful, caring and my father is delighted when the carers arrive to look after him.
I am so lucky to have my carers, firstly they let me do what I can but they are always there to help me when I need it.
We have been with Bluebird since July 2022. we have not used any other homecare services for comparison purposes but have been very pleased with the care and support provided. All staff are helpful and answer the telephone in a timely manner. My stepfather (the client) is physically disabled with a prosthetic left leg and has dementia. He is treated with care and respect and patience by the carers who visit. I have just increased the number of visits on our 6 monthly review, which will hopefully make things easier.
All the individual carers from Bluebird Care Medway have taken it upon themselves to engage with both my mother-in-law, the client, and her husband and not just worry about the care they are providing. They are extremely professional and I would not hesitate to recommend them to anyone who has care needs. It was important that my mother-in-law liked her carers and could not have asked for anyone better.
The carers have been on time, left on time and been very helpful. The dinners have been great.
I have been using Bluebird Care Medway live in for my mother for four weeks now and the service is excellent. The two carers that alternate are so considerate and caring to Mum and provide great service and have fitted in with our family very well.
We used Bluebird as a temporary measure whilst my spouse who cares for me was recovering from an operation. We had carers twice a day, we found them to be very professional, caring and thoughtful. We would not hesitate to use them again.
Bluebird have been a great help in looking after both my mother and father. Any issue is dealt with straight away. The care and dignity was perfect, all the carers are lovely. Since my father has died, the carers gave Mum that extra support she needed by taking her out or just sitting with her and having a chat. Overall, very pleased with the service.
Carers have been considerate and respectful towards the client and his family. Care is delivered professionally and in a caring manner. Carers are patient and respond flexibly to changes in the care plan. Concerns are dealt with promptly and efficiently when these are flagged by carers and family alike. We're glad we chose Bluebird.
Very good service - thoroughly well-trained and effective team members - friendly but thoroughly professional - administration team effective. Fees are high but you do get a good standard of care. The treatment of my dad by the team are done with patience, dignity, care and professionalism.
Kind and friendly face to face and on the phone. Any queries are dealt with quickly and professionally. Very thorough review and comforting to know there are other services we can access if needs be.
Excellent service - Very satisfied.