10 Church Street, Caversham, Reading, RG4 8DZ
View Full Details of Gardiner's HomecareGardiners consistently provide carers that are highly motivated to meet needs identified. They are usually friendly and happy to chat or just get on with jobs depending on what is required on a particular day. It is usually the same person on a particular day of the week, such as carer A on Mondays, carer B on Wednesdays. Staff usually arrange cover when usual carers have planned leave.
I turned to Gardeners Home Care when my husband's Alzheimers started to get worse and I was in need of respite care. One staff member in particular came to visit and assess us to see what we would require and then got the ball rolling for us. We had a lovely lady who has experience in Alzheimers so was able to cope with my husbands demands and attention. The carer would often turn to with the hoover and dusting for me while I took time out to be me for a day. She also looked after our dog if needed. Gardeners were very helpful and understanding and would listen to you if you wished to talk. The carer went above and beyond her caring role. She to would listen and was very understanding. I would like to thank you for all your help in caring for my husband and helping me fill out the Attendance Allowance form and for the lovely card you sent to us and we wish you all the very best.
We were very impressed with the service provided for my mother. All the carers were friendly, patient, professional and very respectful We were also impressed with the admin service provided when arranging the hours required. We would have no hesitation in recommending Gardiners Homecare to anyone needing carer support.
I was looking for care for my Aunt and found Gardiners on the internet. From the first meeting with the client manager, the assessment and the care given they were extremely professional always helpful and offered superb service.
We were very happy with the care the team at Gardiners provided for my Mum. The carers were really supportive and my mum came to regard several as friends. They not only gave my mum the physical care she needed to remain in her home for as long as possible but their friendly and cheerful visits really brightened her days. I would definitely recommend Gardiners to anyone looking for carers.
I really appreciated how responsive Gardiners was. Being in touch immediately when I put my enquiry in was so helpful. We were ready to go so quickly and with the thorough set-up done by one of the staff, everything worked really well. My relative felt well cared for and we all appreciated how responsive Gardiners was to our situation.
From the assessment through to the care given my mother was treated as an individual with respect and dignity from the Gardiner's team. The carer assigned to Mum was professional at all times and documented daily activities of Mum's in the communication book clearly and with knowledge. I would have no hesitation in recommending Gardiner's to anyone.
We, as a family, were so pleased with the care and friendship that the ladies that attended our dad provided. He so enjoyed their company. Just having a chat meant so much to him. Thank you so much to all those involved with our lovely dad.
Would recommend Gardiner's, they provided good care for my wife at all times. We have now moved out of the area and hope our new care provider can match Gardiner's quality, care and support. Gardiner's provided care to my wife for over 2 years.
Staff were very kind and chatty with my mum. The office support staff very helpful and efficient. Good email communication.
Since engaging Gardners in April 2021 to provide care for my brother I found that all aspects of their service overall was excellent. In particular the quality and performance of all the staff involved. The difficulties of dealing with him increasingly became so and I fully appreciated what these difficulties caused them.
I found the process to engage Gardiner's Care very straightforward never having done it before. The carers were looking after my husband to enable respite breaks for me. They all built up a good rapport with him and always dealt efficiently with anything required. I was pleased that carers were very flexible and willing to help with housework without compromising his care. The biggest compliment I can pay is that he always looked forward to the carer's visits and I felt very comfortable leaving him in their care.
Gardiner’s enabled my mother to live content and secure in her own home for 3 years, till full-time residential care was necessary. Gardiner’s had previously cared for my father for 1 year, including end-of-life support. The team were friendly, efficient, respectful and caring with both parents. In particular, they matched individual carers to Mum’s temperament so that designated tasks could be successfully completed. Our family were able to review the outcome of visits via an app and this was supported by regular reviews with care manager to assess any changes required. Regular carers chatted freely with Mum as part of the duty, so that over time Mum looked forward to seeing them. We also felt comfortable interacting with carers, regarding several as friends, and welcomed their feedback and support when issues, whether of a domestic, physical or medical nature, were proactively raised. I would have no hesitation in recommending Gardiner’s services.
Even though our time was short due to Mum's illness, Gardiner's carers were very friendly, warm and caring. My Mum really looked forward to their visits and enjoyed having a little chat with a cup of tea and talking about life in general. For someone who lived on their own, this was definitely the highlight of the week. A very professional and personally caring company that takes the time to listen and react accordingly. We did not have to wait long to have care put in place and this was one of the key concerns we had as a family, we needed something in place quickly and Gardiners were able to turn this around in a matter of days. Thanks so much for all of your help, my mum talked very highly of you.
Excellent care provided at home for dementia patient. The company has a high reputation and lived up to that reputation. The main carer was excellent in all aspects of care for dementia patient but also allowed me time to catch up with my own rest.
Outstanding expertise and devotion of care stood out. A flexible ability to meet the demands of unexpected events. Communication with and support to family both near and far was excellent. Exceptional ability was shown to help our Aunty feel safe, reassured and supported. A highly to be recommended service.
Fantastic carers who make a real effort to build a relationship with the client and give individualised care. Tasks completed competently and effectively. Great support from our care manager also. Wholly recommend.
Gardiners provided care for my mother over many months, and she always looked forward to their visits and enjoyed the chats with the girls. They couldn't do enough for her, always caring and compassionate. Towards the end of her life, they were absolutely brilliant with her, which took some of the worries from my family and gave us peace of mind. I would recommend them to anyone.
My mum received outstanding care in her final weeks. We had a small team of Gardiner's carers, and all of them were professional, friendly and trustworthy. My mum and dad got to know them and looked forward to seeing them all. So thank you to all the girls.
All our carers were very friendly, polite and respectful. They fitted into our family life flexibly. They also gave good advice drawn from their experiences. They established a good rapport with my dad, which felt very comfortable and easy.
Gardiners consistently provide carers that are highly motivated to meet needs identified. They are usually friendly and happy to chat or just get on with jobs depending on what is required on a particular day. It is usually the same person on a particular day of the week, such as carer A on Mondays, carer B on Wednesdays. Staff usually arrange cover when usual carers have planned leave.
I turned to Gardeners Home Care when my husband's Alzheimers started to get worse and I was in need of respite care. One staff member in particular came to visit and assess us to see what we would require and then got the ball rolling for us. We had a lovely lady who has experience in Alzheimers so was able to cope with my husbands demands and attention. The carer would often turn to with the hoover and dusting for me while I took time out to be me for a day. She also looked after our dog if needed. Gardeners were very helpful and understanding and would listen to you if you wished to talk. The carer went above and beyond her caring role. She to would listen and was very understanding. I would like to thank you for all your help in caring for my husband and helping me fill out the Attendance Allowance form and for the lovely card you sent to us and we wish you all the very best.
We were very impressed with the service provided for my mother. All the carers were friendly, patient, professional and very respectful We were also impressed with the admin service provided when arranging the hours required. We would have no hesitation in recommending Gardiners Homecare to anyone needing carer support.
I was looking for care for my Aunt and found Gardiners on the internet. From the first meeting with the client manager, the assessment and the care given they were extremely professional always helpful and offered superb service.
We were very happy with the care the team at Gardiners provided for my Mum. The carers were really supportive and my mum came to regard several as friends. They not only gave my mum the physical care she needed to remain in her home for as long as possible but their friendly and cheerful visits really brightened her days. I would definitely recommend Gardiners to anyone looking for carers.
I really appreciated how responsive Gardiners was. Being in touch immediately when I put my enquiry in was so helpful. We were ready to go so quickly and with the thorough set-up done by one of the staff, everything worked really well. My relative felt well cared for and we all appreciated how responsive Gardiners was to our situation.
From the assessment through to the care given my mother was treated as an individual with respect and dignity from the Gardiner's team. The carer assigned to Mum was professional at all times and documented daily activities of Mum's in the communication book clearly and with knowledge. I would have no hesitation in recommending Gardiner's to anyone.
We, as a family, were so pleased with the care and friendship that the ladies that attended our dad provided. He so enjoyed their company. Just having a chat meant so much to him. Thank you so much to all those involved with our lovely dad.
Would recommend Gardiner's, they provided good care for my wife at all times. We have now moved out of the area and hope our new care provider can match Gardiner's quality, care and support. Gardiner's provided care to my wife for over 2 years.
Staff were very kind and chatty with my mum. The office support staff very helpful and efficient. Good email communication.
Since engaging Gardners in April 2021 to provide care for my brother I found that all aspects of their service overall was excellent. In particular the quality and performance of all the staff involved. The difficulties of dealing with him increasingly became so and I fully appreciated what these difficulties caused them.
I found the process to engage Gardiner's Care very straightforward never having done it before. The carers were looking after my husband to enable respite breaks for me. They all built up a good rapport with him and always dealt efficiently with anything required. I was pleased that carers were very flexible and willing to help with housework without compromising his care. The biggest compliment I can pay is that he always looked forward to the carer's visits and I felt very comfortable leaving him in their care.
Gardiner’s enabled my mother to live content and secure in her own home for 3 years, till full-time residential care was necessary. Gardiner’s had previously cared for my father for 1 year, including end-of-life support. The team were friendly, efficient, respectful and caring with both parents. In particular, they matched individual carers to Mum’s temperament so that designated tasks could be successfully completed. Our family were able to review the outcome of visits via an app and this was supported by regular reviews with care manager to assess any changes required. Regular carers chatted freely with Mum as part of the duty, so that over time Mum looked forward to seeing them. We also felt comfortable interacting with carers, regarding several as friends, and welcomed their feedback and support when issues, whether of a domestic, physical or medical nature, were proactively raised. I would have no hesitation in recommending Gardiner’s services.
Even though our time was short due to Mum's illness, Gardiner's carers were very friendly, warm and caring. My Mum really looked forward to their visits and enjoyed having a little chat with a cup of tea and talking about life in general. For someone who lived on their own, this was definitely the highlight of the week. A very professional and personally caring company that takes the time to listen and react accordingly. We did not have to wait long to have care put in place and this was one of the key concerns we had as a family, we needed something in place quickly and Gardiners were able to turn this around in a matter of days. Thanks so much for all of your help, my mum talked very highly of you.
Excellent care provided at home for dementia patient. The company has a high reputation and lived up to that reputation. The main carer was excellent in all aspects of care for dementia patient but also allowed me time to catch up with my own rest.
Outstanding expertise and devotion of care stood out. A flexible ability to meet the demands of unexpected events. Communication with and support to family both near and far was excellent. Exceptional ability was shown to help our Aunty feel safe, reassured and supported. A highly to be recommended service.
Fantastic carers who make a real effort to build a relationship with the client and give individualised care. Tasks completed competently and effectively. Great support from our care manager also. Wholly recommend.
Gardiners provided care for my mother over many months, and she always looked forward to their visits and enjoyed the chats with the girls. They couldn't do enough for her, always caring and compassionate. Towards the end of her life, they were absolutely brilliant with her, which took some of the worries from my family and gave us peace of mind. I would recommend them to anyone.
My mum received outstanding care in her final weeks. We had a small team of Gardiner's carers, and all of them were professional, friendly and trustworthy. My mum and dad got to know them and looked forward to seeing them all. So thank you to all the girls.
All our carers were very friendly, polite and respectful. They fitted into our family life flexibly. They also gave good advice drawn from their experiences. They established a good rapport with my dad, which felt very comfortable and easy.