Submit a Review for Caremark Solihull
1st Floor, 221 Stratford Road, Shirley, Solihull, B90 3AH
View Full Details of Caremark SolihullLatest Reviews for Caremark Solihull
19 March 2025
This is the third company i have had dealings with, for my son, and they are by far the best! They are always helpful, the staff go above and beyond to provide the care needed.......the carers are always there to provide whatever care my son needs. I am more than happy with the company.
06 February 2025
We have only needed this service recently, but grateful that it is available. One or two teething problems, but the response to any requests has been positive. Personal care is excellent. Time keeping has been difficult due to bad weather and road problems, snow, ice, traffic, trust it will be better when spring arrives. So good to know that my husband is being well looked after if I need to be out. Carers are friendly and respond well to us both.
28 August 2024
My mum required an initial small level of care as she was struggling with some of the day-to-day things she used to be able to do for herself. Caremark stepped in and provided twice daily visits to provide that care. As time passed Mum became more in need of help and Caremark immediately increased the care level without any issues. The senior care manager visited Mum on a number of occasions to check in and ensure the care package being delivered was appropriate. The actual care provided by the carers was superb, not only did they perform their tasks well based on a detailed care plan, but they also showed empathy and kindness to my mum. It was more than just the job. Unfortunately Mum became ill and recently passed away. Throughout this time Caremark took time to send their best wishes to my mum which I know brought happiness that she was not forgotten.
08 March 2024
I write this review with the utmost honesty and sincerity and strongly advise you do not employ this care provider. Our experience with this company proved the management is false, unprofessional and really does not care. They may fool you while attaining your custom but in time their true colours will show. They caused my elderly parents extreme stress which impacted their mental health with their lies and lack of professionalism. Sadly the only thing they really care about is money. They are extremely false, you will sense the falseness when you meet them but do not make the mistake of giving them the benefit of the doubt as with time you will question the care of your loved ones. Some but not all of the carers were wonderful but due to the poor management, there is no way I could not write this review to warn others.
17 January 2024
Caremark has been fantastic. I have been using their service for a year now and they have helped enable me so I can enjoy being at home with my family and build my strength and independence. I had fractures a month before my son was born and was bed-bound in my lounge. The carers have always been extremely kind and caring and have always put me at ease. Everyone is approachable and supportive. I would definitely recommend their service to others. I love how personal the service is and how I can talk to management easily. Thank you.
03 July 2023
We had received extremely poor home care service from another provider. So was apprehensive about starting with a new one. However, we couldn’t have been more wrong. From the director of the company down, there is a clear ethos of care for their clients. We were never let down and are happy to prompt this wonderful care organisation.
15 June 2023
I have been with Caremark for four years, we did go through a not-so-good patch for a while last year due to staff leaving who had been with Caremark for some time but I am pleased to say the last twelve months have been a good improvement and having a member of staff, in particular, in the office doing the coordinating has made things more consistent again. All the carers are very pleasant and helpful and the times of visits are on time again. Well done everyone and a special thanks to the carers who do my morning calls when the hard work is done.
31 May 2023
I would like to take the time to thank Caremark for all the kindness, understanding and patience that you have shown my husband. I know his needs are challenging at times but wanted to express how grateful I am. Thank you for your care and support, I greatly appreciate it. You are making such a difference. With sincere thanks.
26 May 2023
I have been a Caremark client for just over six years. All the carers are very kind and meet my care requirements perfectly. They visit at a time which is appropriate and perform all the tasks in an efficient manner. For example, setting up my tea maker and making me a sandwich for the following day. I have built up a good rapport with all the Caremark staff and look forward to many more years working with them.
25 May 2023
I am so thankful to the staff at Caremark for looking after my mum so well. I have the best carers who pay attention to detail and converse in her home language. Everything is well-maintained and left tidy. My mum is happy with her care and looks forward to seeing her carers. The management team are brilliant, always willing to help and keep in touch with any updates. A very professional yet personal service.
24 May 2023
I am very happy with the help I receive from Caremark. The staff are all keen to help with personal care and housekeeping in hoovering and washing floors. Today I had my hair washed.
24 May 2023
Very good service and personnel.
22 May 2023
I have received excellent service from Caremark, from the initial assessment meeting with the manager and all the visits I have received from the staff. They are hard-working, very friendly and will do anything I ask them to do to help me.
10 May 2022
I have had very good care from this agency and would have them again. I have felt very safe and all the carers are friendly with me, so I have been able to ask questions etc. I would gladly use the agency again but hope it won't be necessary for a while.
10 May 2022
Very happy with the team.
19 November 2021
Caremark came highly recommended and they do not disappoint. All of the carers who visit are professional, reliable, efficient and thorough. However, most of all they are friendly and engage with my friend creating a supportive relationship. It's a huge relief to know that Caremark are involved and ready to help. Communications with the management team have also been excellent, happy to recommend Caremark Solihull for anyone who needs care and support.
13 August 2021
Very good company. Nothing too much for them, very good communication and support. Friendly staff. experienced and caring people. Great management, very helpful.
05 June 2021
Excellent care company from management to my carers, all my carers are professional and considerate. All my carers create a relaxed atmosphere and always put me at ease. I suffer from anxiety but my carers will make me feel comfortable and relaxed. Thank you to all my carers.
12 April 2021
From the very beginning Caremark (Solihull) have been an amazing service provider. Initial meeting with one member of staff was thorough, with everything explained and they took their time to listen to the needs of my mother. The carers they provided did a fantastic job with the care and development of my mother who suffered a severe brain stroke. We requested to have the same carer for my mother and Caremark (Solihull) did everything within their power to meet our request. The carer did an amazing job and really helped my mothers development. The carers did not just come and perform their duties but ensured they provided their care with a smile. I had all the confidence in their care abilities for my mother and I would not look anywhere else in the future and would highly recommend Caremark (Solihull).
01 April 2021
Caremark are a great team, helpful and genuinely care.
Latest Reviews for Caremark Solihull
19 March 2025
This is the third company i have had dealings with, for my son, and they are by far the best! They are always helpful, the staff go above and beyond to provide the care needed.......the carers are always there to provide whatever care my son needs. I am more than happy with the company.
06 February 2025
We have only needed this service recently, but grateful that it is available. One or two teething problems, but the response to any requests has been positive. Personal care is excellent. Time keeping has been difficult due to bad weather and road problems, snow, ice, traffic, trust it will be better when spring arrives. So good to know that my husband is being well looked after if I need to be out. Carers are friendly and respond well to us both.
28 August 2024
My mum required an initial small level of care as she was struggling with some of the day-to-day things she used to be able to do for herself. Caremark stepped in and provided twice daily visits to provide that care. As time passed Mum became more in need of help and Caremark immediately increased the care level without any issues. The senior care manager visited Mum on a number of occasions to check in and ensure the care package being delivered was appropriate. The actual care provided by the carers was superb, not only did they perform their tasks well based on a detailed care plan, but they also showed empathy and kindness to my mum. It was more than just the job. Unfortunately Mum became ill and recently passed away. Throughout this time Caremark took time to send their best wishes to my mum which I know brought happiness that she was not forgotten.
08 March 2024
I write this review with the utmost honesty and sincerity and strongly advise you do not employ this care provider. Our experience with this company proved the management is false, unprofessional and really does not care. They may fool you while attaining your custom but in time their true colours will show. They caused my elderly parents extreme stress which impacted their mental health with their lies and lack of professionalism. Sadly the only thing they really care about is money. They are extremely false, you will sense the falseness when you meet them but do not make the mistake of giving them the benefit of the doubt as with time you will question the care of your loved ones. Some but not all of the carers were wonderful but due to the poor management, there is no way I could not write this review to warn others.
17 January 2024
Caremark has been fantastic. I have been using their service for a year now and they have helped enable me so I can enjoy being at home with my family and build my strength and independence. I had fractures a month before my son was born and was bed-bound in my lounge. The carers have always been extremely kind and caring and have always put me at ease. Everyone is approachable and supportive. I would definitely recommend their service to others. I love how personal the service is and how I can talk to management easily. Thank you.
03 July 2023
We had received extremely poor home care service from another provider. So was apprehensive about starting with a new one. However, we couldn’t have been more wrong. From the director of the company down, there is a clear ethos of care for their clients. We were never let down and are happy to prompt this wonderful care organisation.
15 June 2023
I have been with Caremark for four years, we did go through a not-so-good patch for a while last year due to staff leaving who had been with Caremark for some time but I am pleased to say the last twelve months have been a good improvement and having a member of staff, in particular, in the office doing the coordinating has made things more consistent again. All the carers are very pleasant and helpful and the times of visits are on time again. Well done everyone and a special thanks to the carers who do my morning calls when the hard work is done.
31 May 2023
I would like to take the time to thank Caremark for all the kindness, understanding and patience that you have shown my husband. I know his needs are challenging at times but wanted to express how grateful I am. Thank you for your care and support, I greatly appreciate it. You are making such a difference. With sincere thanks.
26 May 2023
I have been a Caremark client for just over six years. All the carers are very kind and meet my care requirements perfectly. They visit at a time which is appropriate and perform all the tasks in an efficient manner. For example, setting up my tea maker and making me a sandwich for the following day. I have built up a good rapport with all the Caremark staff and look forward to many more years working with them.
25 May 2023
I am so thankful to the staff at Caremark for looking after my mum so well. I have the best carers who pay attention to detail and converse in her home language. Everything is well-maintained and left tidy. My mum is happy with her care and looks forward to seeing her carers. The management team are brilliant, always willing to help and keep in touch with any updates. A very professional yet personal service.
24 May 2023
I am very happy with the help I receive from Caremark. The staff are all keen to help with personal care and housekeeping in hoovering and washing floors. Today I had my hair washed.
24 May 2023
Very good service and personnel.
22 May 2023
I have received excellent service from Caremark, from the initial assessment meeting with the manager and all the visits I have received from the staff. They are hard-working, very friendly and will do anything I ask them to do to help me.
10 May 2022
I have had very good care from this agency and would have them again. I have felt very safe and all the carers are friendly with me, so I have been able to ask questions etc. I would gladly use the agency again but hope it won't be necessary for a while.
10 May 2022
Very happy with the team.
19 November 2021
Caremark came highly recommended and they do not disappoint. All of the carers who visit are professional, reliable, efficient and thorough. However, most of all they are friendly and engage with my friend creating a supportive relationship. It's a huge relief to know that Caremark are involved and ready to help. Communications with the management team have also been excellent, happy to recommend Caremark Solihull for anyone who needs care and support.
13 August 2021
Very good company. Nothing too much for them, very good communication and support. Friendly staff. experienced and caring people. Great management, very helpful.
05 June 2021
Excellent care company from management to my carers, all my carers are professional and considerate. All my carers create a relaxed atmosphere and always put me at ease. I suffer from anxiety but my carers will make me feel comfortable and relaxed. Thank you to all my carers.
12 April 2021
From the very beginning Caremark (Solihull) have been an amazing service provider. Initial meeting with one member of staff was thorough, with everything explained and they took their time to listen to the needs of my mother. The carers they provided did a fantastic job with the care and development of my mother who suffered a severe brain stroke. We requested to have the same carer for my mother and Caremark (Solihull) did everything within their power to meet our request. The carer did an amazing job and really helped my mothers development. The carers did not just come and perform their duties but ensured they provided their care with a smile. I had all the confidence in their care abilities for my mother and I would not look anywhere else in the future and would highly recommend Caremark (Solihull).
01 April 2021
Caremark are a great team, helpful and genuinely care.