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Effra House, 34 High Street, Epsom, KT17 1RW
View Full Details of Your Quality Care Services (Epsom)Latest Reviews for Your Quality Care Services (Epsom)
23 July 2024
The manager and her team have been a great support. Speedy response and super care provided for Mum.
16 May 2024
I have been so surprised at how I have actually enjoyed having homecare to support me. I have been treated with dignity by a team of carers who clearly enjoy their work. All the girls were efficient, on time, willing and cheerful. A great team with excellent management support. I shall miss their welcomes when they arrived.
25 April 2024
A professional and well-organised company. Good communication at all times with the office. Reliable visits - both in timing and what they do for Mum. Pleasant, caring, friendly and kind ladies who help with Mum's needs. I am very grateful.
26 March 2024
I now have my regular assistance and very happy with my crew. They are very helpful and thoughtful and if you have a problem about anything the 'boss' will always help sort it. A very well organised company and I am very happy with them.
01 February 2024
All the carers are kind and friendly. They all show great respect to my mu with her needs and ability. They are always on time and treat the home with care. I am very happy to have chosen Your Quality Care Services (Epsom) for my mum's care needs. Thank you.
26 January 2024
I contacted the agency just before going to the hospital in November for a second major shoulder operation. I live on my own and needed some temporary help for a couple of months with showering, dressing and light tasks in the house. From the first contact with the office, I was impressed with their efficiency and a plan was soon put in place. I was given a schedule of visits each week and had the same girls regularly. They were never late and nothing was too much trouble for them. I am so pleased I found them and would highly recommend them.
17 November 2022
They are always on time and do everything that is asked of them.
15 November 2022
Excellent staff, willing and well-trained. Friendly and caring. Office staff efficient.
20 November 2020
Excellent service. Staff are friendly and dependable. Would recommend to others where care is necessary for the home. Communication is at a very high level. No problems to date whatsoever. Very happy with Quality Care.
23 September 2020
In the main, the care my wife receives is very good with some carers being particularly outstanding. The usual carer is particularly exceptional, although I believe there are others in the same company who could perform equally well, I have no need to change as the existing person has established a friendly relationship with us both. Shopping, cleaning and even cooking are performed in a most professional manner. She certainly relieves pressure on me as I am 24/7. The carer chats to my wife and this stimulates her mind and includes her rather than being continually isolated.
26 August 2020
The girls are always on time and look after my wife very well. They are always friendly.
14 August 2020
Your Quality Care Services are a good care company and come with a high standard. I have not been disappointed in their service and can be quite flexible to changes. They have been extremely reliable and are only rarely late on arrival. Since Covid-19 has been around they have been wearing full PPE which has been quite satisfactory.
Latest Reviews for Your Quality Care Services (Epsom)
23 July 2024
The manager and her team have been a great support. Speedy response and super care provided for Mum.
16 May 2024
I have been so surprised at how I have actually enjoyed having homecare to support me. I have been treated with dignity by a team of carers who clearly enjoy their work. All the girls were efficient, on time, willing and cheerful. A great team with excellent management support. I shall miss their welcomes when they arrived.
25 April 2024
A professional and well-organised company. Good communication at all times with the office. Reliable visits - both in timing and what they do for Mum. Pleasant, caring, friendly and kind ladies who help with Mum's needs. I am very grateful.
26 March 2024
I now have my regular assistance and very happy with my crew. They are very helpful and thoughtful and if you have a problem about anything the 'boss' will always help sort it. A very well organised company and I am very happy with them.
01 February 2024
All the carers are kind and friendly. They all show great respect to my mu with her needs and ability. They are always on time and treat the home with care. I am very happy to have chosen Your Quality Care Services (Epsom) for my mum's care needs. Thank you.
26 January 2024
I contacted the agency just before going to the hospital in November for a second major shoulder operation. I live on my own and needed some temporary help for a couple of months with showering, dressing and light tasks in the house. From the first contact with the office, I was impressed with their efficiency and a plan was soon put in place. I was given a schedule of visits each week and had the same girls regularly. They were never late and nothing was too much trouble for them. I am so pleased I found them and would highly recommend them.
17 November 2022
They are always on time and do everything that is asked of them.
15 November 2022
Excellent staff, willing and well-trained. Friendly and caring. Office staff efficient.
20 November 2020
Excellent service. Staff are friendly and dependable. Would recommend to others where care is necessary for the home. Communication is at a very high level. No problems to date whatsoever. Very happy with Quality Care.
23 September 2020
In the main, the care my wife receives is very good with some carers being particularly outstanding. The usual carer is particularly exceptional, although I believe there are others in the same company who could perform equally well, I have no need to change as the existing person has established a friendly relationship with us both. Shopping, cleaning and even cooking are performed in a most professional manner. She certainly relieves pressure on me as I am 24/7. The carer chats to my wife and this stimulates her mind and includes her rather than being continually isolated.
26 August 2020
The girls are always on time and look after my wife very well. They are always friendly.
14 August 2020
Your Quality Care Services are a good care company and come with a high standard. I have not been disappointed in their service and can be quite flexible to changes. They have been extremely reliable and are only rarely late on arrival. Since Covid-19 has been around they have been wearing full PPE which has been quite satisfactory.