Submit a Review for Bluebird Care Solihull & Birmingham
Zenith House, Highlands Road, Solihull, B90 4PD
View Full Details of Bluebird Care Solihull & BirminghamLatest Reviews for Bluebird Care Solihull & Birmingham
10 February 2025
All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.
31 May 2024
I have had a few problems with one member of staff which I had to report to the management, who dealt with the problem immediately. Bluebird Care staff are extremely helpful. I count myself positively amazing, I couldn't ask for better.
21 May 2024
The Bluebird Care team has been a real blessing for us, the carers are very attentive to both of our elderly parents and adapt very quickly when new necessities arise. We find it very comforting to know that we can rely on their professional help and experience daily as we do our best to ensure our parents' comfort and safety in the heart of their own home during their old age. I fully recommend the Bluebird Care agency and thank the team for all their heartfelt efforts.
21 May 2024
All staff I came into contact with were polite, professional and pleasant, cheerful and considerate. I would unhesitatingly recommend Bluebird Care and would use them again if the need arises. I felt safe letting their carers into my house, even into any room even though I was not there.
13 May 2024
We have been using this company for a while now for my mum who has learning difficulties and vascular dementia. The carers have been amazing with her, very patient, caring and always treat her very well. Recently my dad has become unwell and he now also uses this service, he’s a very proud, old fashioned man, he has built up a good relationship with the carers who go in for my mum so after a chat with management, they have managed to put the same carers in place for both my mum and dad. This makes the whole caring package more personal. All the staff who I have been in contact with have been amazing, very down to earth and considerate of not only my parents' feelings but also of mine. Massive well done and thank you to all.
15 April 2024
When arranging care at home for my elderly mother last summer, I came across Bluebird Care which is local to her area. Starting from my first contact with them, I continue to feel reassured that the services provided are a good match for my mother's needs. The carers are professional and very understanding. My mother looks forward to their visits, which is a clear sign that they are attentive and caring. I am very pleased to have found Bluebird Care and would recommend them highly to anyone needing care for a loved one in the Birmingham area.
15 March 2024
Efficient and friendly set up of mum's care with meetings prior to her return home to assess her needs. Home safety visits are also done efficiently. It's only been a few days but the carers have been kind, and friendly and helping Mum with whatever she needs with the same regular carers so they can get to know Mum and so she feels comfortable too. Thank you Bluebird Team.
06 March 2024
My mom needed help in the morning with her breakfast and support getting out of bed due to her age-related problems. Bluebird sent a lovely lady to help my mom to do just this! She also prepared a sandwich to leave for my mom's lunch as my family were at work so we knew mom would have eaten and also had a drink with her sandwich. We were really happy that mom was well cared for and as for myself I was out of the country and I could relax knowing mom was being looked after! We have used Bluebird in the past for the care of my dad and were impressed with them and will be using them again when the holidays come around! Thank you, Bluebird!
25 September 2023
My father has had care from Bluebird Care Solihull & Birmingham since he returned from hospital nearly 2 months ago. He has 24 hour care provided, plus additional carers several times a day to assist with hoisting, personal care and dressing as he has been rendered disabled from a stroke. All the staff have been friendly, attentive, kind and considerate and treat my father with respect and care. He is often frustrated with his situation and gets angry but they cope with that with a smile until it passes. The agency manager is always available to answer any queries too, and has taken time to get to know the family and my father. I am very pleased to know he is in safe hands and still able to live in his own home and would have no hesitation in recommending Bluebird.
02 June 2023
My aunt has had care from Bluebird for a few years now. We are very happy with the care she receives, some of the carers go above and beyond and become part of the family and it’s sad when they leave for pastures new. We have been lucky with our experience with Bluebird and my aunt loves her new carer which makes me happy to see she is happy. Also to add if I have had any problems or concerns, they are always there to help and put our concerns first. All round, well done Bluebird.
26 May 2023
When the manager came to assess my daughter's needs she was very thorough, polite and friendly. The team are easy to contact and always returns my calls or emails. The ladies from Bluebird Care, who care for my daughter currently, are fabulous and I couldn't ask for more.
27 April 2023
The management team were accessible and reliable and the carers were professional and did what was requested. Mum was not always cooperative and they showed patience and persistence. The carers kept records so we could check mum's medication and food. Unfortunately, mum deteriorated quickly and needed full-time specialist care. The only minor problem was that the same carer couldn't always be available and we understood this.
20 March 2023
Faultless help and support from first contact with the team to now receiving home care and support for my mum. Three carers, in particular, have been supportive, understanding and incredibly efficient at helping us get the care package in place. We're in our first week with the team visiting and everyone that has been so far, has been lovely. My mum has commented that she already feels really cared for.
14 March 2023
I have been using Bluebird Care Solihull & Birmingham for over a year now and I have been very pleased with the continued good service. Each carer that arrives has always been very helpful and pleasant and will do anything you ask them to. I am happy when I get the same person but I realise that this is not always possible.
07 March 2023
Following a difficult period in hospital getting an outstanding home care provider for my mom was crucial! Mom, like most did not want to go into a nursing home but accepted that she was no longer able to look after herself. I chose Bluebird Care following their CQC inspection, feedback from families and meetings to ensure the right package could be chosen. It is still early days and we are all still adapting but the care and support from Bluebird have been outstanding. They have been a pillar of support not just for Mom but also for me. Putting a parent into the care of others is an incredibly daunting and worrying experience. Being with Bluebird has given me the confidence that Mom is getting the right support.
06 February 2023
Following a hip replacement operation and living alone, I was in need of care to become settled back at home. Bluebird efficiently attended and mapped out my requirements with assistance, arriving the following morning. All staff were courteous, cheerful and on time. This was coupled with a willingness to deal with other matters during the time available. They did what they were engaged to do, well.
11 January 2023
Bluebird Care Solihull and Birmingham have been providing live-in care to my mum for the last nine months and I can't thank them enough for their help and support. The journey to choosing care wasn't that straightforward for us as we were new to care whilst my mum was also resistant to having any type of care, but Bluebird was amazing at helping us through the journey, explaining the different types of care available and providing regular communication along the way. As we live a few hours away from my mum we were keen to work with a care company that we could trust and have certainly found that in the team at Bluebird! Mum has actually improved in terms of her independence and seems much happier! She has dementia so keeping her in her own home instead of going into a care home was especially important to us, I'd certainly recommend live-in care as an option rather than a care Home from our experience!
09 January 2023
The standard of care my wife received was excellent and included a high degree of compassion and professionalism mixed with a sense of humour. We always looked forward to the carer's visits. It is a great comfort to me to know she was well cared for by all of you. It is difficult for me to put into words how grateful we are for the dedication displayed by everybody at Bluebird.
20 December 2022
The care my husband received was faultless. It was an extremely emotional time for us and the team from Bluebird were so kind and caring to us from day one. I am forever grateful for the care provided to my husband and the support offered to me. Nothing was too much and even when we didn't need anything, they would just sit, have a coffee and let us cry on their shoulders. Thank you, Bluebird, for all your support.
06 December 2022
Wonderful service delivered by the team! The carers treat my friend with love, patience respect and kindness. He really looks forward to their visits. Cannot recommend the team enough. Thank you so much for all you do!
Latest Reviews for Bluebird Care Solihull & Birmingham
10 February 2025
All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.
31 May 2024
I have had a few problems with one member of staff which I had to report to the management, who dealt with the problem immediately. Bluebird Care staff are extremely helpful. I count myself positively amazing, I couldn't ask for better.
21 May 2024
The Bluebird Care team has been a real blessing for us, the carers are very attentive to both of our elderly parents and adapt very quickly when new necessities arise. We find it very comforting to know that we can rely on their professional help and experience daily as we do our best to ensure our parents' comfort and safety in the heart of their own home during their old age. I fully recommend the Bluebird Care agency and thank the team for all their heartfelt efforts.
21 May 2024
All staff I came into contact with were polite, professional and pleasant, cheerful and considerate. I would unhesitatingly recommend Bluebird Care and would use them again if the need arises. I felt safe letting their carers into my house, even into any room even though I was not there.
13 May 2024
We have been using this company for a while now for my mum who has learning difficulties and vascular dementia. The carers have been amazing with her, very patient, caring and always treat her very well. Recently my dad has become unwell and he now also uses this service, he’s a very proud, old fashioned man, he has built up a good relationship with the carers who go in for my mum so after a chat with management, they have managed to put the same carers in place for both my mum and dad. This makes the whole caring package more personal. All the staff who I have been in contact with have been amazing, very down to earth and considerate of not only my parents' feelings but also of mine. Massive well done and thank you to all.
15 April 2024
When arranging care at home for my elderly mother last summer, I came across Bluebird Care which is local to her area. Starting from my first contact with them, I continue to feel reassured that the services provided are a good match for my mother's needs. The carers are professional and very understanding. My mother looks forward to their visits, which is a clear sign that they are attentive and caring. I am very pleased to have found Bluebird Care and would recommend them highly to anyone needing care for a loved one in the Birmingham area.
15 March 2024
Efficient and friendly set up of mum's care with meetings prior to her return home to assess her needs. Home safety visits are also done efficiently. It's only been a few days but the carers have been kind, and friendly and helping Mum with whatever she needs with the same regular carers so they can get to know Mum and so she feels comfortable too. Thank you Bluebird Team.
06 March 2024
My mom needed help in the morning with her breakfast and support getting out of bed due to her age-related problems. Bluebird sent a lovely lady to help my mom to do just this! She also prepared a sandwich to leave for my mom's lunch as my family were at work so we knew mom would have eaten and also had a drink with her sandwich. We were really happy that mom was well cared for and as for myself I was out of the country and I could relax knowing mom was being looked after! We have used Bluebird in the past for the care of my dad and were impressed with them and will be using them again when the holidays come around! Thank you, Bluebird!
25 September 2023
My father has had care from Bluebird Care Solihull & Birmingham since he returned from hospital nearly 2 months ago. He has 24 hour care provided, plus additional carers several times a day to assist with hoisting, personal care and dressing as he has been rendered disabled from a stroke. All the staff have been friendly, attentive, kind and considerate and treat my father with respect and care. He is often frustrated with his situation and gets angry but they cope with that with a smile until it passes. The agency manager is always available to answer any queries too, and has taken time to get to know the family and my father. I am very pleased to know he is in safe hands and still able to live in his own home and would have no hesitation in recommending Bluebird.
02 June 2023
My aunt has had care from Bluebird for a few years now. We are very happy with the care she receives, some of the carers go above and beyond and become part of the family and it’s sad when they leave for pastures new. We have been lucky with our experience with Bluebird and my aunt loves her new carer which makes me happy to see she is happy. Also to add if I have had any problems or concerns, they are always there to help and put our concerns first. All round, well done Bluebird.
26 May 2023
When the manager came to assess my daughter's needs she was very thorough, polite and friendly. The team are easy to contact and always returns my calls or emails. The ladies from Bluebird Care, who care for my daughter currently, are fabulous and I couldn't ask for more.
27 April 2023
The management team were accessible and reliable and the carers were professional and did what was requested. Mum was not always cooperative and they showed patience and persistence. The carers kept records so we could check mum's medication and food. Unfortunately, mum deteriorated quickly and needed full-time specialist care. The only minor problem was that the same carer couldn't always be available and we understood this.
20 March 2023
Faultless help and support from first contact with the team to now receiving home care and support for my mum. Three carers, in particular, have been supportive, understanding and incredibly efficient at helping us get the care package in place. We're in our first week with the team visiting and everyone that has been so far, has been lovely. My mum has commented that she already feels really cared for.
14 March 2023
I have been using Bluebird Care Solihull & Birmingham for over a year now and I have been very pleased with the continued good service. Each carer that arrives has always been very helpful and pleasant and will do anything you ask them to. I am happy when I get the same person but I realise that this is not always possible.
07 March 2023
Following a difficult period in hospital getting an outstanding home care provider for my mom was crucial! Mom, like most did not want to go into a nursing home but accepted that she was no longer able to look after herself. I chose Bluebird Care following their CQC inspection, feedback from families and meetings to ensure the right package could be chosen. It is still early days and we are all still adapting but the care and support from Bluebird have been outstanding. They have been a pillar of support not just for Mom but also for me. Putting a parent into the care of others is an incredibly daunting and worrying experience. Being with Bluebird has given me the confidence that Mom is getting the right support.
06 February 2023
Following a hip replacement operation and living alone, I was in need of care to become settled back at home. Bluebird efficiently attended and mapped out my requirements with assistance, arriving the following morning. All staff were courteous, cheerful and on time. This was coupled with a willingness to deal with other matters during the time available. They did what they were engaged to do, well.
11 January 2023
Bluebird Care Solihull and Birmingham have been providing live-in care to my mum for the last nine months and I can't thank them enough for their help and support. The journey to choosing care wasn't that straightforward for us as we were new to care whilst my mum was also resistant to having any type of care, but Bluebird was amazing at helping us through the journey, explaining the different types of care available and providing regular communication along the way. As we live a few hours away from my mum we were keen to work with a care company that we could trust and have certainly found that in the team at Bluebird! Mum has actually improved in terms of her independence and seems much happier! She has dementia so keeping her in her own home instead of going into a care home was especially important to us, I'd certainly recommend live-in care as an option rather than a care Home from our experience!
09 January 2023
The standard of care my wife received was excellent and included a high degree of compassion and professionalism mixed with a sense of humour. We always looked forward to the carer's visits. It is a great comfort to me to know she was well cared for by all of you. It is difficult for me to put into words how grateful we are for the dedication displayed by everybody at Bluebird.
20 December 2022
The care my husband received was faultless. It was an extremely emotional time for us and the team from Bluebird were so kind and caring to us from day one. I am forever grateful for the care provided to my husband and the support offered to me. Nothing was too much and even when we didn't need anything, they would just sit, have a coffee and let us cry on their shoulders. Thank you, Bluebird, for all your support.
06 December 2022
Wonderful service delivered by the team! The carers treat my friend with love, patience respect and kindness. He really looks forward to their visits. Cannot recommend the team enough. Thank you so much for all you do!