Submit a Review for Nurseplus Care at home Gosport
Office 1 & 7A Basepoint, Aerodrome Road, Gosport, PO13 0FQ
View Full Details of Nurseplus Care at home GosportLatest Reviews for Nurseplus Care at home Gosport
04 March 2025
The homecare coordinator and the team have gone above and beyond our expectations with my mum's care package. They understand her issues and her reluctance to accept the help she needs and are so good with her; it is amazing! They address our concerns, without judgment, quickly and to conclusion. They have organised her meds, her OH equipment and her fall alarm. They even gave medication to the cat for a few days!
03 January 2025
I cannot thank NursePlus Care at home Gosport enough for the wonderful live-in carers they have supplied for my mother over the last year. They have the right balance of enabling her independence as much as possible but being there for the tasks she needs help with. It is a weight off my mind as I know she is safe and happy enabling me to enjoy my visits as a daughter rather than a carer.
16 October 2024
I have been navigating the care system to get the best outcomes for my mother-in-law and it has been a nightmare. The previous care agency was shocking and I have had to report to Highlight bad practice. However, Nurseplus in Gosport has shown me there are good service providers out there. The manager has been amazing offering nothing but total support, advice and compassion just what you need in a time of uncertainty. I would 100% recommend Nurseplus Gosport to anyone who needs care or anyone's relatives who need it. Well done, keep up the good work.
16 October 2024
My brother is paralysed on his right side and has Aphasia following a stroke in 2007. He has been very well supported by Nurseplus for many years, enabling him to live a reasonably independant life. He has one main carer who is excellent, as are other carers. Unfortunately, he has no immediate family to support him. Recently my brother fell from his wheelchair. His carer picked up the massive bruising on his paralysed side reporting it to her office. He was met at the nearest medical centre, supported through admission to A&E, and visited later. Immediate care and support were given when he was discharged the following day, and extra support was given until I got there. We were supported through a visit from an occupational therapist, and an excellent suggestion was made for my brother's future safety. He has continued support when OT visits. His lifeline was repaired instantly. I live in Scotland and visit regularly, it is a great relief to know there is such excellent support in cases of emergency.
04 July 2024
My father-in-law was treated with respect, dignity and care when he was at home and Nurseplus were looking after him. We were recommended Nurseplus by the hospital. He had his care increased, and at the time of his passing, he was having two carers - four times a day. Nurseplus are professional and organised - from the carers to the staff in the office. We talked and communicated regularly with Nurseplus as a family. All staff were friendly and hardworking. Thank you.
08 May 2024
I have the same care worker - top-notch - twice a week and she is absolutely brilliant. She takes me out and is kind, caring and reliable. I thoroughly enjoy my trips out with her because the service is fantastic. I would recommend Nurseplus wholeheartedly. Just so you know, I have no affiliation other than as a satisfied client.
08 May 2024
My overall experience has been super positive. The carers that have been assigned to us have been so friendly and helpful, just a pleasure to have in our home. This week I had an issue that required me to be at work unexpectedly and Nurseplus covered my daughter's care at short notice which was amazing service to receive. This company has given my family a new lease of life, my daughter has the best care (more like friends) which allows me to work knowing she is happy and safe. I wish I could stress more how supported I feel in the hands of Nurseplus! Thank you all.
16 November 2023
My review is overall, I've used three care companies in total and Nurseplus is by far the best. The office is well-managed and communicative, the office manager is often the one who answers the phone, which I believe is a good thing as it means she has her finger on the pulse. The carers are a mix between family, friends and relatives, with just the amount of professionalism required. I'm lucky enough to have one dedicated carer who is without doubt a godsend, currently I cannot rate the company high enough. In conclusion I would say Nurseplus is outstanding in my opinion.
20 September 2023
As usual, lack of communication with time slot changes. I haven’t got a problem with changing time slots, I just would like to be told it’s happening so I can be organised, especially when the time has been put forward. Otherwise good, no problems with the staff that come to me.
19 September 2023
There is overall a desire to deliver excellent care and support, however this is often constrained by the delivery from some staff that seems to be less than satisfactory. Some of the staff are excellent; professional, competent and attend to the details. However, within the last month there have been examples of carelessness, i.e. leaving soiled pads in bags at the end of my mothers' bed, insisting on leaving packs of pads in the room with my mother, which degrades her dignity, leaving things out of reach, such as her glasses, or the bed adjustment switch. Additionally, I become concerned when they are replenishing her juice cups, that they do not wash out the cup, but simply refill it. I am concerned that not all staff appear to have read the care plans, and with the new on-phone information, it seems too easy for some to scroll through and tick the box, rather than being aware of actually what is required, what this means and why it can be important.
19 September 2023
Nurseplus are a very good company and they are some fantastic carers. One is really caring and does everything I tell her to. She goes above and beyond. She cooks dinner for me and takes me out shopping.
01 September 2023
It was the first time that I had used Nurseplus and I found them to be friendly, prompt, reliable, helpful, fun, and professional and would happily use them again. I highly recommend Nurseplus Care. Thank you to the staff.
14 August 2023
We always have wonderful carers. My daughter is 17 and is a typical teenager. They play Xbox, bake, go out on the buses, gym and play games. Every single carer has been amazing. My daughter's confidence has grown so much. We are very lucky to have them.
09 August 2023
It is now two years that my wife has been under the care of Nurseplus Care at home. My wife has dementia and can be very difficult (particularly in the morning) as she is totally dependant on care because she is not mobile at all. Despite that, the carers always look after her with great care and understanding of her condition and its related problems and always ensure I am okay as well as I do not have anyone else to help me. Because of this care I am able to keep my wife at home and I always look forward to their visits and appreciate that they take the time to make small talk with me. I, like many others, would highly recommend Nurseplus Care at home to anyone who needs care and support. Thank you to all the team, always ready to accommodate.
09 August 2023
On the whole, most staff are very caring and helpful. One or two can be a bit rough when rolling me. Most are very friendly and helpful. Queries have been taken care of. Most have been very thoughtful and caring to me after the death of my brother and have been very helpful with looking after Audi my cat and Charlie my tortoise.
08 August 2023
Very happy with the service provided. The carers that he has had over time have been lovely. All I have wanted is for the amount of carers to be limited to a hand full as he suffers from Alzheimer’s. It helps him if he remembers faces. With the better weather, he has been taken out which he loves. This gives me some time to myself which I appreciate so much. There have been times when I have not been told that the carer has been changed or the time has been changed. This seems to have been taken on board as yesterday I was informed that there was a change. I really appreciated the call. Please continue with this service I am happy.
28 March 2022
Fabulous caring and friendly carers, they treat Dad with respect and are super friendly and helpful, nothing is too much trouble and they never rush to get things done. He really looks forward to their visits, the agency is well run, prompt in communications both to us his family and to Dad. Thoroughly recommend.
19 April 2021
Nurseplus - Homecare Services (Gosport) is the second care agency my Father has used and it is far superior to the previous one. All carers are excellent, friendly, thorough, prompt and look after my Dad brilliantly. He really looks forward to their visits and talks warmly of the friendly relationships they have built. They have played an important part in his recovery, both physically and psychologically. On an organisational level, the agency is very well organised, thorough and communicates well. My Dad gets a list each week of who will visit and what time, which is excellent. The carers are always on time, sometimes early as Dad has told them this is okay and they always stay as long as they need to, no sense of they just do the bare minimum and leave. Their information gathering is thorough, with a detailed folder completed at the beginning of the contract and staff completing the care record during each visit, so I can also see what is happening. Overall we are extremely happy with the care my Dad receives. Thank you!
06 April 2021
My wife has been receiving support from Nurseplus - Homecare Services (Gosport) for the last six weeks and we have been delighted with the support we have received from the carers who have been friendly and compassionate with an excellent level of professionalism. This was highlighted when an incident occurred whilst two carers were attending to my wife, not only were they giving me good advise but they stayed to give details to the paramedics and give support which was very much appreciated.
13 March 2020
I find the care very helpful, supportive and kind. Ready to do any extra aid if needed. Without this aid, life would be very difficult and I would struggle to shower or wash and dress, so essential for a normal life.
Latest Reviews for Nurseplus Care at home Gosport
04 March 2025
The homecare coordinator and the team have gone above and beyond our expectations with my mum's care package. They understand her issues and her reluctance to accept the help she needs and are so good with her; it is amazing! They address our concerns, without judgment, quickly and to conclusion. They have organised her meds, her OH equipment and her fall alarm. They even gave medication to the cat for a few days!
03 January 2025
I cannot thank NursePlus Care at home Gosport enough for the wonderful live-in carers they have supplied for my mother over the last year. They have the right balance of enabling her independence as much as possible but being there for the tasks she needs help with. It is a weight off my mind as I know she is safe and happy enabling me to enjoy my visits as a daughter rather than a carer.
16 October 2024
I have been navigating the care system to get the best outcomes for my mother-in-law and it has been a nightmare. The previous care agency was shocking and I have had to report to Highlight bad practice. However, Nurseplus in Gosport has shown me there are good service providers out there. The manager has been amazing offering nothing but total support, advice and compassion just what you need in a time of uncertainty. I would 100% recommend Nurseplus Gosport to anyone who needs care or anyone's relatives who need it. Well done, keep up the good work.
16 October 2024
My brother is paralysed on his right side and has Aphasia following a stroke in 2007. He has been very well supported by Nurseplus for many years, enabling him to live a reasonably independant life. He has one main carer who is excellent, as are other carers. Unfortunately, he has no immediate family to support him. Recently my brother fell from his wheelchair. His carer picked up the massive bruising on his paralysed side reporting it to her office. He was met at the nearest medical centre, supported through admission to A&E, and visited later. Immediate care and support were given when he was discharged the following day, and extra support was given until I got there. We were supported through a visit from an occupational therapist, and an excellent suggestion was made for my brother's future safety. He has continued support when OT visits. His lifeline was repaired instantly. I live in Scotland and visit regularly, it is a great relief to know there is such excellent support in cases of emergency.
04 July 2024
My father-in-law was treated with respect, dignity and care when he was at home and Nurseplus were looking after him. We were recommended Nurseplus by the hospital. He had his care increased, and at the time of his passing, he was having two carers - four times a day. Nurseplus are professional and organised - from the carers to the staff in the office. We talked and communicated regularly with Nurseplus as a family. All staff were friendly and hardworking. Thank you.
08 May 2024
I have the same care worker - top-notch - twice a week and she is absolutely brilliant. She takes me out and is kind, caring and reliable. I thoroughly enjoy my trips out with her because the service is fantastic. I would recommend Nurseplus wholeheartedly. Just so you know, I have no affiliation other than as a satisfied client.
08 May 2024
My overall experience has been super positive. The carers that have been assigned to us have been so friendly and helpful, just a pleasure to have in our home. This week I had an issue that required me to be at work unexpectedly and Nurseplus covered my daughter's care at short notice which was amazing service to receive. This company has given my family a new lease of life, my daughter has the best care (more like friends) which allows me to work knowing she is happy and safe. I wish I could stress more how supported I feel in the hands of Nurseplus! Thank you all.
16 November 2023
My review is overall, I've used three care companies in total and Nurseplus is by far the best. The office is well-managed and communicative, the office manager is often the one who answers the phone, which I believe is a good thing as it means she has her finger on the pulse. The carers are a mix between family, friends and relatives, with just the amount of professionalism required. I'm lucky enough to have one dedicated carer who is without doubt a godsend, currently I cannot rate the company high enough. In conclusion I would say Nurseplus is outstanding in my opinion.
20 September 2023
As usual, lack of communication with time slot changes. I haven’t got a problem with changing time slots, I just would like to be told it’s happening so I can be organised, especially when the time has been put forward. Otherwise good, no problems with the staff that come to me.
19 September 2023
There is overall a desire to deliver excellent care and support, however this is often constrained by the delivery from some staff that seems to be less than satisfactory. Some of the staff are excellent; professional, competent and attend to the details. However, within the last month there have been examples of carelessness, i.e. leaving soiled pads in bags at the end of my mothers' bed, insisting on leaving packs of pads in the room with my mother, which degrades her dignity, leaving things out of reach, such as her glasses, or the bed adjustment switch. Additionally, I become concerned when they are replenishing her juice cups, that they do not wash out the cup, but simply refill it. I am concerned that not all staff appear to have read the care plans, and with the new on-phone information, it seems too easy for some to scroll through and tick the box, rather than being aware of actually what is required, what this means and why it can be important.
19 September 2023
Nurseplus are a very good company and they are some fantastic carers. One is really caring and does everything I tell her to. She goes above and beyond. She cooks dinner for me and takes me out shopping.
01 September 2023
It was the first time that I had used Nurseplus and I found them to be friendly, prompt, reliable, helpful, fun, and professional and would happily use them again. I highly recommend Nurseplus Care. Thank you to the staff.
14 August 2023
We always have wonderful carers. My daughter is 17 and is a typical teenager. They play Xbox, bake, go out on the buses, gym and play games. Every single carer has been amazing. My daughter's confidence has grown so much. We are very lucky to have them.
09 August 2023
It is now two years that my wife has been under the care of Nurseplus Care at home. My wife has dementia and can be very difficult (particularly in the morning) as she is totally dependant on care because she is not mobile at all. Despite that, the carers always look after her with great care and understanding of her condition and its related problems and always ensure I am okay as well as I do not have anyone else to help me. Because of this care I am able to keep my wife at home and I always look forward to their visits and appreciate that they take the time to make small talk with me. I, like many others, would highly recommend Nurseplus Care at home to anyone who needs care and support. Thank you to all the team, always ready to accommodate.
09 August 2023
On the whole, most staff are very caring and helpful. One or two can be a bit rough when rolling me. Most are very friendly and helpful. Queries have been taken care of. Most have been very thoughtful and caring to me after the death of my brother and have been very helpful with looking after Audi my cat and Charlie my tortoise.
08 August 2023
Very happy with the service provided. The carers that he has had over time have been lovely. All I have wanted is for the amount of carers to be limited to a hand full as he suffers from Alzheimer’s. It helps him if he remembers faces. With the better weather, he has been taken out which he loves. This gives me some time to myself which I appreciate so much. There have been times when I have not been told that the carer has been changed or the time has been changed. This seems to have been taken on board as yesterday I was informed that there was a change. I really appreciated the call. Please continue with this service I am happy.
28 March 2022
Fabulous caring and friendly carers, they treat Dad with respect and are super friendly and helpful, nothing is too much trouble and they never rush to get things done. He really looks forward to their visits, the agency is well run, prompt in communications both to us his family and to Dad. Thoroughly recommend.
19 April 2021
Nurseplus - Homecare Services (Gosport) is the second care agency my Father has used and it is far superior to the previous one. All carers are excellent, friendly, thorough, prompt and look after my Dad brilliantly. He really looks forward to their visits and talks warmly of the friendly relationships they have built. They have played an important part in his recovery, both physically and psychologically. On an organisational level, the agency is very well organised, thorough and communicates well. My Dad gets a list each week of who will visit and what time, which is excellent. The carers are always on time, sometimes early as Dad has told them this is okay and they always stay as long as they need to, no sense of they just do the bare minimum and leave. Their information gathering is thorough, with a detailed folder completed at the beginning of the contract and staff completing the care record during each visit, so I can also see what is happening. Overall we are extremely happy with the care my Dad receives. Thank you!
06 April 2021
My wife has been receiving support from Nurseplus - Homecare Services (Gosport) for the last six weeks and we have been delighted with the support we have received from the carers who have been friendly and compassionate with an excellent level of professionalism. This was highlighted when an incident occurred whilst two carers were attending to my wife, not only were they giving me good advise but they stayed to give details to the paramedics and give support which was very much appreciated.
13 March 2020
I find the care very helpful, supportive and kind. Ready to do any extra aid if needed. Without this aid, life would be very difficult and I would struggle to shower or wash and dress, so essential for a normal life.