Submit a Review for Home Instead (Hemel Hempstead & Chilterns)
The Lockhouse, Frogmore Road, Hemel Hempstead, HP3 9RJ
View Full Details of Home Instead (Hemel Hempstead & Chilterns)Latest Reviews for Home Instead (Hemel Hempstead & Chilterns)
31 May 2019
I find it very difficult to add anything to this assessment. I have always been very satisfied with the service you offer. Each provider I have had was courteous, very helpful and pleasant company. I am delighted with this service ay my age (96).
19 March 2019
A Home Instead carer visits my mother for companionship once a week. My mother enjoys her visits. It is good that the same care giver visits each time.
14 November 2018
All questions were asked well and I was given the time to answer. All things covered and explained. The reviewer had a lovely way about her and was a pleasure to talk to.
05 November 2018
My wife's carer arrives on time, is a caring hard working person who goes out of her way to make sure my wife's needs are met. Always cheerful and ready to go the extra mile. We are very happy with her.
15 October 2018
Extremely satisfied with the care and support. Have always had very efficient carers. The scheduling of care has not always been up to standard. I am not happy about the change of notice period to 2 weeks, I feel it is unreasonable and unworkable for most people.
11 October 2018
I have been a customer of Home Instead Senior Care for several years now. I have always been treated with respect, consideration of my needs and immediately respond.
11 October 2018
Pleasant experience. Good to know who you are talking to on the phone.
25 September 2018
My regular carer gives excellent service, often beyond the call of duty. She has improved the quality of my husband's and my lives, physically and psychologically.
17 September 2018
As my Mother has dementia, it was important to have the right sort of care in place. I have been extremely impressed with Home Instead and feel assured that the care provided is of a very high standard. I feel that the carers are my eyes and ears for my mother as I live quite a distance from her and it is to Home Instead credit that they contact me on a regular basis and I feel that we are working as a partnership rather than in isolation. My Mother has commented that the carers are 'lovely' and this shows to me that the right type of care is in place and that she has accepted them into her life and feels comfortable with their help.
01 June 2018
Efficient, flexible responsive service. Staff exercise initiative and good judgement. We couldn't manage without them.
15 May 2018
Home Instead Senior Care has looked after me since I came out of hospital 17 months ago. My permanent carer is quietly very efficient and quickly learned how I like things done. The staff at the office are always polite and helpful and go to great lengths on my behalf when it is required. I feel we have a very happy relationship.
28 November 2017
We are very happy with our experience with Home Instead. The staff are excellent and well trained. However, for the service we require the fees are very expensive - cleaning is twice as much as local rates.
28 November 2017
Home Instead Senior Care (Hemel Hempstead & Chilterns) offers excellent care for my dad who has dementia. The staff are all really appreciative and reactive to my dad's constantly changing needs.
08 November 2017
Home Instead Senior Care (Hemel Hempstead & Chilterns) are excellent with my mother. She is given full attention, kept safe and ably assisted with her showering needs. The carers are friendly and Mum loves them. (She has the main carer and another for when her main carer is away). As her daughter, I am kept advised of any changes/concerns with Mum. The office staff/ reviews and feedback are superb. I am so pleased I found the company. They do exactly what mum needs and I feel reassured by their presence. I trust them implicitly and cannot thank them enough.
26 July 2017
The management and staff have always been friendly and willing to meet our requests. The carers who attend to my mother's needs are patient, professional and have a good sense of humour.
17 March 2016
My elderly neighbor who is registered blind was finding it very difficult to cope on her own at home. As i had heard good reports of Home Instead Senior Care suggested she should inquire about their care. She has been very satisfied with her carer who calls on her 3 days a week. The carers does her cleaning, helps her in the shower and takes her shopping.
Latest Reviews for Home Instead (Hemel Hempstead & Chilterns)
31 May 2019
I find it very difficult to add anything to this assessment. I have always been very satisfied with the service you offer. Each provider I have had was courteous, very helpful and pleasant company. I am delighted with this service ay my age (96).
19 March 2019
A Home Instead carer visits my mother for companionship once a week. My mother enjoys her visits. It is good that the same care giver visits each time.
14 November 2018
All questions were asked well and I was given the time to answer. All things covered and explained. The reviewer had a lovely way about her and was a pleasure to talk to.
05 November 2018
My wife's carer arrives on time, is a caring hard working person who goes out of her way to make sure my wife's needs are met. Always cheerful and ready to go the extra mile. We are very happy with her.
15 October 2018
Extremely satisfied with the care and support. Have always had very efficient carers. The scheduling of care has not always been up to standard. I am not happy about the change of notice period to 2 weeks, I feel it is unreasonable and unworkable for most people.
11 October 2018
I have been a customer of Home Instead Senior Care for several years now. I have always been treated with respect, consideration of my needs and immediately respond.
11 October 2018
Pleasant experience. Good to know who you are talking to on the phone.
25 September 2018
My regular carer gives excellent service, often beyond the call of duty. She has improved the quality of my husband's and my lives, physically and psychologically.
17 September 2018
As my Mother has dementia, it was important to have the right sort of care in place. I have been extremely impressed with Home Instead and feel assured that the care provided is of a very high standard. I feel that the carers are my eyes and ears for my mother as I live quite a distance from her and it is to Home Instead credit that they contact me on a regular basis and I feel that we are working as a partnership rather than in isolation. My Mother has commented that the carers are 'lovely' and this shows to me that the right type of care is in place and that she has accepted them into her life and feels comfortable with their help.
01 June 2018
Efficient, flexible responsive service. Staff exercise initiative and good judgement. We couldn't manage without them.
15 May 2018
Home Instead Senior Care has looked after me since I came out of hospital 17 months ago. My permanent carer is quietly very efficient and quickly learned how I like things done. The staff at the office are always polite and helpful and go to great lengths on my behalf when it is required. I feel we have a very happy relationship.
28 November 2017
We are very happy with our experience with Home Instead. The staff are excellent and well trained. However, for the service we require the fees are very expensive - cleaning is twice as much as local rates.
28 November 2017
Home Instead Senior Care (Hemel Hempstead & Chilterns) offers excellent care for my dad who has dementia. The staff are all really appreciative and reactive to my dad's constantly changing needs.
08 November 2017
Home Instead Senior Care (Hemel Hempstead & Chilterns) are excellent with my mother. She is given full attention, kept safe and ably assisted with her showering needs. The carers are friendly and Mum loves them. (She has the main carer and another for when her main carer is away). As her daughter, I am kept advised of any changes/concerns with Mum. The office staff/ reviews and feedback are superb. I am so pleased I found the company. They do exactly what mum needs and I feel reassured by their presence. I trust them implicitly and cannot thank them enough.
26 July 2017
The management and staff have always been friendly and willing to meet our requests. The carers who attend to my mother's needs are patient, professional and have a good sense of humour.
17 March 2016
My elderly neighbor who is registered blind was finding it very difficult to cope on her own at home. As i had heard good reports of Home Instead Senior Care suggested she should inquire about their care. She has been very satisfied with her carer who calls on her 3 days a week. The carers does her cleaning, helps her in the shower and takes her shopping.