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5 Hamesmoor Way, Mytchett, Camberley, GU16 6JG
View Full Details of Catto HomecareLatest Reviews for Catto Homecare
29 July 2024
Catto Home Care have offered my husband the most excellent care. He would receive a visit twice daily and at every visit not only would the carers be extremely professional but also happy, cheerful, very prompt, and efficient. It has been a pleasure to welcome them into my house and my life. They come highly recommended.
19 October 2023
It is over three and a half years ago since I put the call into Catto's office, looking for more details as we searched for care for my elderly Father in Law who suffers with Alzheimer's. Any anxieties about letting people into his home quickly dissipated. The manager and her team were helpful, observant and caring, whilst also passing on feedback and recommendations. Be it simple things, like letting us know we were low on cat food (He is feeding them too much again - maybe we should organise it into containers so he knows how much to give them each morning and evening!) or liaising with the GP, District Nurses or Hospital. I am not sure how we would have coped with some of the challenges that arose along the way without their support and the manager's pragmatic advice. We are enormously grateful for the care provided and have no hesitation in recommending them.
17 October 2023
The manager and her team at Catto Homecare have been fabulous from the day they took over looking after my elderly father. He has always been very challenging with various health issues, but the care team have been able to look after him so well. They are all very professional and caring with him, they are always on time and have a lovely relationship with him. Catto has certainly taken the pressure off us as a family and are always in contact if there is ever a problem with my Dad. I cannot praise them all enough.
15 May 2023
Catto Homecare were recommended to me by a friend when my mother needed help at home. From the beginning it was clear that the manager and all the staff were extremely professional and caring, giving us confidence from the start. The manager spent time with my Mother to get an understanding of her needs, food preferences, likes and dislikes etc. which was relayed to the team. We were provided with a weekly update of who would be attending along with photographs of everyone. I would have no hesitation in recommending them, they really did go above and beyond in the care of Mum
04 May 2023
I feel very lucky to have found Catto Homecare. They provide much needed wrap around care for my father and support for us, as a family, as we navigate his increasing need for help. I cannot stress enough how we have found all the team utterly and genuinely caring and respectful. They work exceptionally as a well structured, communicative, organised, and knowledgeable team. I have come to rely on Catto for proactive and practical advice and frankly impressive solution finding skills. Catto has my complete trust and it’s well earned.
04 May 2023
In 2021 my parents reluctantly agreed to have care, after working in care myself I knew some of the pitfalls of choosing the right agency. I can honestly say from the first telephone call to the Catto Homecare office, the manager's visit and how she engaged with my parents, I can't fault the service and would highly recommend the agency. All the staff are very professional, kind and caring. My parents have regular carers, they know who is coming in weekly and enjoy the visits. The agency’s communication is excellent and if anyone from the team has any concerns or worries they let me know.
03 May 2023
We have been using Catto Homecare for several years now and we continue to be very happy with the care and consideration given to my father. My father isn’t always easy and the staff are always kind and patient with him. On the rare occasion we have had any concerns the issue has been dealt with immediately. I’d highly recommend this company when looking for care for yourself or a family member.
03 May 2023
Catto Homecare have looked after my Uncle so wonderfully for the past nine years. The management and staff went above and beyond the ‘call of duty’ in order to provide my Uncle with the very best care possible. During the past few months my Uncle's care had to be 'stepped up' to include 'live in' and 'waking night' cover. It was wonderful to know that my Uncle did not want for anything, even the liaising directly with the GPs and District Nurses and the ordering of his medication was 'seamless'. Thankfully all the end of life process was well managed and my Uncle was able to pass away peacefully. The cheerful and dignified care enabled my Uncle to have his wish of remaining in his own home and having someone by his side right until the very end - I cannot thank them enough for their kindness and professionalism.
29 April 2023
Catto Homecare is providing the most wonderful care for my uncle and has provided, previously, the most fantastic care for my stepmother. Day to day the care has always been incredibly kind and efficient. The care given during the difficult times of end-of-life care for my stepmother was just beyond words and I will be forever grateful. I just can’t praise them highly enough and feel very lucky to have found them in 2018.
25 April 2023
Catto Homecare continues to provide first-class support to my mother, they literally make her feel good, in contact with the outside world and cared about. The family find Catto invaluable with their advice and feedback, helping us all to overcome general stresses and strains related to my ageing mother's lifestyle. I speak for our whole family when I say that we cannot recommend them highly enough.
25 April 2023
Catto Homecare has been instrumental in providing ongoing care for my elderly relative. They have a wealth of knowledge, enabling them to support her in a positive way, particularly regarding her dementia care, which is very reassuring for both my elderly cousin and myself. As my cousin’s health has changed over the past couple of years, they have adapted their care package, often going beyond the call of duty to help. As a result, she is happier and more relaxed in herself and I, as her closest family, am relieved to know she is being well supported. Catto’s service is highly professional. The carers are delightful.
25 April 2023
The staff are delighted to be able to help me. They keep looking for extra things that they can do for me. They are very pleasant and also very competent. The organisation is well managed and the staff arrive close to the advertised time, considering the traffic in the surrounding area.
18 April 2023
I was very happy with the service and care that I received over 5 months. Carers were always on time and cheerful. They executed their role with dignity and cheerful chatter. They made me very happy and left me feeling more able to cope with my situation.
27 April 2021
We were advised by a friend to contact Catto Homecare who is an independent local agency that employs a well-qualified team of care workers. One of the main benefits for us was to receive a weekly list in advance as to which carers were attending and that the same daily visit times were adhered to. My parents have appreciated receiving visits from the same small team of workers during the pandemic. We also had the reassurance they were protected by staff wearing face masks at all times from March 2020. As far as I am aware, no Catto carers were ever infected with COVID, and luckily, my parents remained COVID free. Any family requests to Catto management were always promptly dealt with. A significant amount of extra support and great teamwork was displayed when other multidisciplinary team members were involved to upgrade various equipment. We really appreciate all they have done for my family and would certainly recommend them to others looking for a standard of care.
09 March 2021
The manager at Catto and her team of wonderful carers, literally saved our lives last year. Looking after a mother-in-law with Alzheimer's on a rapid decline is not only heart-wrenching but also puts a huge strain on daily life. The carers at Catto were like a ray of sunshine every day, nothing was too much trouble and their expertise allowed for dignity to be maintained. When lockdown restrictions were eased they would take her out to garden centres, M&S and shopping malls just to give her a change of scenery and provide her with coffee and cake. Every time a new/additional carer was introduced, the manager would join to provide a thorough hand-over to ensure Mum's all-important routines were upheld. I really couldn't recommend them enough, and if you or someone you know needs some help to make life a little easier and happier, then calling Catto is a great start!
12 October 2020
All the ladies we have had to the house have been amazing, to be honest. All are kind, understanding and helpful. Not just with him, but also with Mum too. One lady, in particular, has gone out of her way to help Mum out as I'm not always around due to work commitments. I can say in all honesty that since having the ladies from Catto, Mums stress levels are much better. Love to them all.
08 October 2020
Carers are very caring and helpful, friendly and willing to help in any way they can and respectful.
02 October 2020
I have been with this home care agency for three years, and while they are more expensive than my previous carers, they are well worth the extra cost. Their registered manager is excellent, very good at choosing her staff, very helpful and good at giving advice. From time to time, she personally cares for me. The office is run by a very competent manager who is readily available if I have any problems. The schedule of carers varies from week to week, and there are seven carers in total, and they are all good. They all come at the precise time that they are due every day, which is incredible. Overall, the service provided is unbelievably high, and I am really thankful.
01 October 2020
Living aboard, the Catto team give me great peace of mind my mother is being very well cared for by wonderful carers, especially during these uncertain times. Thank you to everyone at Catto for your committed and excellent care you provide.
16 September 2020
The Catto team have looked after my mother for the last 2-years. During that time, they provided excellent care and ensured the well being of my mother in every respect. All the staff were very friendly and went out of their way to make sure my mother's needs were catered for. I would highly recommend their services.
Latest Reviews for Catto Homecare
29 July 2024
Catto Home Care have offered my husband the most excellent care. He would receive a visit twice daily and at every visit not only would the carers be extremely professional but also happy, cheerful, very prompt, and efficient. It has been a pleasure to welcome them into my house and my life. They come highly recommended.
19 October 2023
It is over three and a half years ago since I put the call into Catto's office, looking for more details as we searched for care for my elderly Father in Law who suffers with Alzheimer's. Any anxieties about letting people into his home quickly dissipated. The manager and her team were helpful, observant and caring, whilst also passing on feedback and recommendations. Be it simple things, like letting us know we were low on cat food (He is feeding them too much again - maybe we should organise it into containers so he knows how much to give them each morning and evening!) or liaising with the GP, District Nurses or Hospital. I am not sure how we would have coped with some of the challenges that arose along the way without their support and the manager's pragmatic advice. We are enormously grateful for the care provided and have no hesitation in recommending them.
17 October 2023
The manager and her team at Catto Homecare have been fabulous from the day they took over looking after my elderly father. He has always been very challenging with various health issues, but the care team have been able to look after him so well. They are all very professional and caring with him, they are always on time and have a lovely relationship with him. Catto has certainly taken the pressure off us as a family and are always in contact if there is ever a problem with my Dad. I cannot praise them all enough.
15 May 2023
Catto Homecare were recommended to me by a friend when my mother needed help at home. From the beginning it was clear that the manager and all the staff were extremely professional and caring, giving us confidence from the start. The manager spent time with my Mother to get an understanding of her needs, food preferences, likes and dislikes etc. which was relayed to the team. We were provided with a weekly update of who would be attending along with photographs of everyone. I would have no hesitation in recommending them, they really did go above and beyond in the care of Mum
04 May 2023
I feel very lucky to have found Catto Homecare. They provide much needed wrap around care for my father and support for us, as a family, as we navigate his increasing need for help. I cannot stress enough how we have found all the team utterly and genuinely caring and respectful. They work exceptionally as a well structured, communicative, organised, and knowledgeable team. I have come to rely on Catto for proactive and practical advice and frankly impressive solution finding skills. Catto has my complete trust and it’s well earned.
04 May 2023
In 2021 my parents reluctantly agreed to have care, after working in care myself I knew some of the pitfalls of choosing the right agency. I can honestly say from the first telephone call to the Catto Homecare office, the manager's visit and how she engaged with my parents, I can't fault the service and would highly recommend the agency. All the staff are very professional, kind and caring. My parents have regular carers, they know who is coming in weekly and enjoy the visits. The agency’s communication is excellent and if anyone from the team has any concerns or worries they let me know.
03 May 2023
We have been using Catto Homecare for several years now and we continue to be very happy with the care and consideration given to my father. My father isn’t always easy and the staff are always kind and patient with him. On the rare occasion we have had any concerns the issue has been dealt with immediately. I’d highly recommend this company when looking for care for yourself or a family member.
03 May 2023
Catto Homecare have looked after my Uncle so wonderfully for the past nine years. The management and staff went above and beyond the ‘call of duty’ in order to provide my Uncle with the very best care possible. During the past few months my Uncle's care had to be 'stepped up' to include 'live in' and 'waking night' cover. It was wonderful to know that my Uncle did not want for anything, even the liaising directly with the GPs and District Nurses and the ordering of his medication was 'seamless'. Thankfully all the end of life process was well managed and my Uncle was able to pass away peacefully. The cheerful and dignified care enabled my Uncle to have his wish of remaining in his own home and having someone by his side right until the very end - I cannot thank them enough for their kindness and professionalism.
29 April 2023
Catto Homecare is providing the most wonderful care for my uncle and has provided, previously, the most fantastic care for my stepmother. Day to day the care has always been incredibly kind and efficient. The care given during the difficult times of end-of-life care for my stepmother was just beyond words and I will be forever grateful. I just can’t praise them highly enough and feel very lucky to have found them in 2018.
25 April 2023
Catto Homecare continues to provide first-class support to my mother, they literally make her feel good, in contact with the outside world and cared about. The family find Catto invaluable with their advice and feedback, helping us all to overcome general stresses and strains related to my ageing mother's lifestyle. I speak for our whole family when I say that we cannot recommend them highly enough.
25 April 2023
Catto Homecare has been instrumental in providing ongoing care for my elderly relative. They have a wealth of knowledge, enabling them to support her in a positive way, particularly regarding her dementia care, which is very reassuring for both my elderly cousin and myself. As my cousin’s health has changed over the past couple of years, they have adapted their care package, often going beyond the call of duty to help. As a result, she is happier and more relaxed in herself and I, as her closest family, am relieved to know she is being well supported. Catto’s service is highly professional. The carers are delightful.
25 April 2023
The staff are delighted to be able to help me. They keep looking for extra things that they can do for me. They are very pleasant and also very competent. The organisation is well managed and the staff arrive close to the advertised time, considering the traffic in the surrounding area.
18 April 2023
I was very happy with the service and care that I received over 5 months. Carers were always on time and cheerful. They executed their role with dignity and cheerful chatter. They made me very happy and left me feeling more able to cope with my situation.
27 April 2021
We were advised by a friend to contact Catto Homecare who is an independent local agency that employs a well-qualified team of care workers. One of the main benefits for us was to receive a weekly list in advance as to which carers were attending and that the same daily visit times were adhered to. My parents have appreciated receiving visits from the same small team of workers during the pandemic. We also had the reassurance they were protected by staff wearing face masks at all times from March 2020. As far as I am aware, no Catto carers were ever infected with COVID, and luckily, my parents remained COVID free. Any family requests to Catto management were always promptly dealt with. A significant amount of extra support and great teamwork was displayed when other multidisciplinary team members were involved to upgrade various equipment. We really appreciate all they have done for my family and would certainly recommend them to others looking for a standard of care.
09 March 2021
The manager at Catto and her team of wonderful carers, literally saved our lives last year. Looking after a mother-in-law with Alzheimer's on a rapid decline is not only heart-wrenching but also puts a huge strain on daily life. The carers at Catto were like a ray of sunshine every day, nothing was too much trouble and their expertise allowed for dignity to be maintained. When lockdown restrictions were eased they would take her out to garden centres, M&S and shopping malls just to give her a change of scenery and provide her with coffee and cake. Every time a new/additional carer was introduced, the manager would join to provide a thorough hand-over to ensure Mum's all-important routines were upheld. I really couldn't recommend them enough, and if you or someone you know needs some help to make life a little easier and happier, then calling Catto is a great start!
12 October 2020
All the ladies we have had to the house have been amazing, to be honest. All are kind, understanding and helpful. Not just with him, but also with Mum too. One lady, in particular, has gone out of her way to help Mum out as I'm not always around due to work commitments. I can say in all honesty that since having the ladies from Catto, Mums stress levels are much better. Love to them all.
08 October 2020
Carers are very caring and helpful, friendly and willing to help in any way they can and respectful.
02 October 2020
I have been with this home care agency for three years, and while they are more expensive than my previous carers, they are well worth the extra cost. Their registered manager is excellent, very good at choosing her staff, very helpful and good at giving advice. From time to time, she personally cares for me. The office is run by a very competent manager who is readily available if I have any problems. The schedule of carers varies from week to week, and there are seven carers in total, and they are all good. They all come at the precise time that they are due every day, which is incredible. Overall, the service provided is unbelievably high, and I am really thankful.
01 October 2020
Living aboard, the Catto team give me great peace of mind my mother is being very well cared for by wonderful carers, especially during these uncertain times. Thank you to everyone at Catto for your committed and excellent care you provide.
16 September 2020
The Catto team have looked after my mother for the last 2-years. During that time, they provided excellent care and ensured the well being of my mother in every respect. All the staff were very friendly and went out of their way to make sure my mother's needs were catered for. I would highly recommend their services.