Stamford House, Northenden Road, Sale, M33 2DH
View Full Details of Bluebird Care TraffordFriendly staff. Felt comfortable during personal care as I was apprehensive beforehand. Helpful with tasks I was having difficulty with. Would certainly recommend them and would use them again if it were needed.
I would highly recommend Bluebird Care Trafford, they have been fantastic and very professional from the initial meeting with myself and my mum. Great care was taken to ensure that my mum's needs were taken care of. Every single carer who came into contact with my mum was fantastic. I have no hesitation in recommending this service and thank you so much.
We have had an excellent experience with Bluebird Care Trafford. They have been incredibly supportive and responsive to the unique needs of my son. The staff are compassionate, patient and well-trained, consistently demonstrating a genuine understanding of his challenges. They ensure he feels comfortable and engaged during every interaction. Communication has been seamless, with regular updates and a willingness to adapt as needed. It's clear that the well-being and happiness of their clients are their top priorities. Knowing that my son is in such capable and caring hands brings us immense peace of mind. I highly recommend Bluebird Care Trafford to any family looking for a dependable and compassionate care service.
Bluebird Care was recommended to us by my cousin but we live in a different area. It has been a successful find, only stopping because I took early retirement and can look after my mum. But should I need any additional support, I've asked the manager if I can pick the help again when needed. The staff are friendly and given my mum someone to chat with during a long day when I was at work. Highly recommended and again, thank you for your help.
I would highly recommend Bluebird Care Trafford, they have been fantastic and very professional from the initial meeting with myself and my mum. Great care was taken to ensure that my mum's needs were taken into account as she wished to keep her independence but still receive care. Every single carer who came into contact with my mum was fantastic and certainly, in my eyes, went above and beyond the expected level of care. I have no hesitation in recommending this service.
I considered using Bluebird Care following verbal recommendations from other people. My initial telephone conversation with the care supervisor was helpful and encouraging. The list of fees and terms and conditions were sent promptly and a home visit set up with my aunt and myself. This was carried out sympathetically and efficiently. The starting date for care to begin had to be altered due to hospitalisation but was reinstated at very short notice. My aunt has liked all the carers who have visited and enjoyed getting to know them. They treat her with kindness and respect. All communication with the care supervisor has been very helpful and has made what has been a worrying and stressful time much easier.
My mum has just started receiving care from Bluebird Care carers. We are very happy with the service. The care coordinator is extremely good. The care coordinator came to visit my mum and was very friendly and made my mum feel very comfortable about the service she would receive. The carers have been excellent. We are very happy with the service so far.
I took out a companionship twice daily package of visits for my 96-year-old father on the days I am at work back in April of this year following a social needs review. Bluebird staff that visited were very friendly and helpful to his then current needs. I would have no hesitation in recommending them.
We have been with Bluebird Care Trafford for two years and love the team that work with our soon. The carers are excellent and look after him really well. They are really reliable. We are really happy with the care he receives and would happily recommend Bluebird to other people.
My 90-year-old father has received services from Bluebird Care Trafford for the past two years. We have all been consistently thrilled with the services from Bluebird. Without exception, the carers are friendly, cheerful, and beyond helpful. They assist my father with whatever he needs and he looks forward to their visits. For us, the thorough reports that the carers enter into the app at the end of each visit are invaluable for monitoring my father’s well-being. The supervisor regularly goes above and beyond to make sure my father is well taken care of and that we are informed of any concerns. She has even coordinated 111, 999 and district nurse visits for him. One of the unexpected additional benefits of the Bluebird service is that they take my father to medical visits, and support him through the appointment. We are all so happy with the service we receive. It is my pleasure to write this review for such a wonderful and much appreciated organization.
We asked Bluebird Care, Trafford to step in when we were away to help our 91-year-old mother maintain her independence and give us peace of mind that she had an emergency backup while we were not there. The team were exceptional. The initial consultation was easily arranged and attentive to what her needs and wishes were. As a result, they provided a flexible service including a welfare phone call and home visits. We have used them since and always receive the same professional service. I would have no hesitation in recommending Bluebird to others.
Bluebird has given my 8-year-old son some fantastic carers; he’s always excited to see them and knows he will be having fun. They are always happy to take him to activities that enjoys and put his happiness first to make sure he has a lovely time. The office staff are really helpful, especially one lady, who is always lovely and tries to help in any way possible. The manager is very professional and deals with any issues promptly and seems to genuinely care for all the clients. I would recommend Bluebird to other parents.
Mum has been with Bluebird Care for some years now and overall the care provided by them is very good. The carers are friendly, attentive and professional in what they do. As Mum's needs have changed, Bluebird have consulted with the family and adapted their care accordingly.
We have recently started using Bluebird following a recommendation by social care. Mum has been very reluctant to accept help as she doesn’t understand why she needs it. It’s taken a bit of trial and error working out the best routine, but Bluebird have been helpful, patient and kind in their approach, have advised us regarding medication support and although Mum still doesn’t understand (due to her Alzheimer’s) why she needs help, she accepts the carers into her home and I know she feels comfortable with them. They have managed to gently persuade her to accept help and are kind and caring. I am able to keep up with how visits have gone via the app and love to see that when they have finished allocated care, have sat and chatted with Mum (some lovely, kind, caring comments).
Bluebird has been looking after my father since October 2021, visiting him four times a day. I have been very impressed with all aspects of their service. The management is very proactive (making suggestions where needed) and has taken a lot of care in making detailed notes to ensure all my father's needs are met. I feel confident in the sensitive manner that they monitor concerns with any health issues and communicate with me. I find the app really helpful and if I have any queries I receive a prompt response from the office. All the carers have lovely personalities, showing a genuine caring approach. They encourage interactions with my father and always carry out their tasks with a good sense of humour. I feel that this is more than a job for them and my father looks forward to their visits. I have dealt with other care agencies in the past and Bluebird are outstanding, so I feel lucky to have their help.
My son absolutely LOVES each and every one of the carers who come to take him out and they always have such nice things to say about him. He can never get out of the house quick enough and he's always so happy to see them and they are always so happy to see him. What I love most is how much he has progressed since having Bluebird and myself and his dad have noticed a real difference in him and how much he's calmed down and he's maturing as well which is an absolute joy to see!
Attentive, approachable and friendly. Always happy to help and listen when we have requests. Punctual and respectful of when entering our home. Covid compliant.
My son has been with Bluebird Care for over a year now. The staff are very friendly calm and collective as my child has a very rigid routine which everyone at Bluebird Care has been very accommodating towards. The staff are always on time and very communicative. If a care worker is running late, which rarely happens the office will always inform me beforehand so my child doesn't get upset due to lateness and I always get a detailed handover. My child has taken to the carers so well he even refers to them as his friends.
The team in the office care and are extremely helpful. As a daughter, they take the pressure as they deal with other health providers. The carers again "care", treat Mum with dignity. Attention to detail - meals are well presented.
My husband, who is the service user, suffered a hemorrhagic stroke 14 years ago and needs help with washing, dressing, toileting, etc. We have used Bluebird Care (Trafford) for the past year for some respite. We have found everybody we have met extremely conscientious and always prepared to meet all requirements in a helpful, professional manner. We are very pleased we chose Bluebird to help us.
Friendly staff. Felt comfortable during personal care as I was apprehensive beforehand. Helpful with tasks I was having difficulty with. Would certainly recommend them and would use them again if it were needed.
I would highly recommend Bluebird Care Trafford, they have been fantastic and very professional from the initial meeting with myself and my mum. Great care was taken to ensure that my mum's needs were taken care of. Every single carer who came into contact with my mum was fantastic. I have no hesitation in recommending this service and thank you so much.
We have had an excellent experience with Bluebird Care Trafford. They have been incredibly supportive and responsive to the unique needs of my son. The staff are compassionate, patient and well-trained, consistently demonstrating a genuine understanding of his challenges. They ensure he feels comfortable and engaged during every interaction. Communication has been seamless, with regular updates and a willingness to adapt as needed. It's clear that the well-being and happiness of their clients are their top priorities. Knowing that my son is in such capable and caring hands brings us immense peace of mind. I highly recommend Bluebird Care Trafford to any family looking for a dependable and compassionate care service.
Bluebird Care was recommended to us by my cousin but we live in a different area. It has been a successful find, only stopping because I took early retirement and can look after my mum. But should I need any additional support, I've asked the manager if I can pick the help again when needed. The staff are friendly and given my mum someone to chat with during a long day when I was at work. Highly recommended and again, thank you for your help.
I would highly recommend Bluebird Care Trafford, they have been fantastic and very professional from the initial meeting with myself and my mum. Great care was taken to ensure that my mum's needs were taken into account as she wished to keep her independence but still receive care. Every single carer who came into contact with my mum was fantastic and certainly, in my eyes, went above and beyond the expected level of care. I have no hesitation in recommending this service.
I considered using Bluebird Care following verbal recommendations from other people. My initial telephone conversation with the care supervisor was helpful and encouraging. The list of fees and terms and conditions were sent promptly and a home visit set up with my aunt and myself. This was carried out sympathetically and efficiently. The starting date for care to begin had to be altered due to hospitalisation but was reinstated at very short notice. My aunt has liked all the carers who have visited and enjoyed getting to know them. They treat her with kindness and respect. All communication with the care supervisor has been very helpful and has made what has been a worrying and stressful time much easier.
My mum has just started receiving care from Bluebird Care carers. We are very happy with the service. The care coordinator is extremely good. The care coordinator came to visit my mum and was very friendly and made my mum feel very comfortable about the service she would receive. The carers have been excellent. We are very happy with the service so far.
I took out a companionship twice daily package of visits for my 96-year-old father on the days I am at work back in April of this year following a social needs review. Bluebird staff that visited were very friendly and helpful to his then current needs. I would have no hesitation in recommending them.
We have been with Bluebird Care Trafford for two years and love the team that work with our soon. The carers are excellent and look after him really well. They are really reliable. We are really happy with the care he receives and would happily recommend Bluebird to other people.
My 90-year-old father has received services from Bluebird Care Trafford for the past two years. We have all been consistently thrilled with the services from Bluebird. Without exception, the carers are friendly, cheerful, and beyond helpful. They assist my father with whatever he needs and he looks forward to their visits. For us, the thorough reports that the carers enter into the app at the end of each visit are invaluable for monitoring my father’s well-being. The supervisor regularly goes above and beyond to make sure my father is well taken care of and that we are informed of any concerns. She has even coordinated 111, 999 and district nurse visits for him. One of the unexpected additional benefits of the Bluebird service is that they take my father to medical visits, and support him through the appointment. We are all so happy with the service we receive. It is my pleasure to write this review for such a wonderful and much appreciated organization.
We asked Bluebird Care, Trafford to step in when we were away to help our 91-year-old mother maintain her independence and give us peace of mind that she had an emergency backup while we were not there. The team were exceptional. The initial consultation was easily arranged and attentive to what her needs and wishes were. As a result, they provided a flexible service including a welfare phone call and home visits. We have used them since and always receive the same professional service. I would have no hesitation in recommending Bluebird to others.
Bluebird has given my 8-year-old son some fantastic carers; he’s always excited to see them and knows he will be having fun. They are always happy to take him to activities that enjoys and put his happiness first to make sure he has a lovely time. The office staff are really helpful, especially one lady, who is always lovely and tries to help in any way possible. The manager is very professional and deals with any issues promptly and seems to genuinely care for all the clients. I would recommend Bluebird to other parents.
Mum has been with Bluebird Care for some years now and overall the care provided by them is very good. The carers are friendly, attentive and professional in what they do. As Mum's needs have changed, Bluebird have consulted with the family and adapted their care accordingly.
We have recently started using Bluebird following a recommendation by social care. Mum has been very reluctant to accept help as she doesn’t understand why she needs it. It’s taken a bit of trial and error working out the best routine, but Bluebird have been helpful, patient and kind in their approach, have advised us regarding medication support and although Mum still doesn’t understand (due to her Alzheimer’s) why she needs help, she accepts the carers into her home and I know she feels comfortable with them. They have managed to gently persuade her to accept help and are kind and caring. I am able to keep up with how visits have gone via the app and love to see that when they have finished allocated care, have sat and chatted with Mum (some lovely, kind, caring comments).
Bluebird has been looking after my father since October 2021, visiting him four times a day. I have been very impressed with all aspects of their service. The management is very proactive (making suggestions where needed) and has taken a lot of care in making detailed notes to ensure all my father's needs are met. I feel confident in the sensitive manner that they monitor concerns with any health issues and communicate with me. I find the app really helpful and if I have any queries I receive a prompt response from the office. All the carers have lovely personalities, showing a genuine caring approach. They encourage interactions with my father and always carry out their tasks with a good sense of humour. I feel that this is more than a job for them and my father looks forward to their visits. I have dealt with other care agencies in the past and Bluebird are outstanding, so I feel lucky to have their help.
My son absolutely LOVES each and every one of the carers who come to take him out and they always have such nice things to say about him. He can never get out of the house quick enough and he's always so happy to see them and they are always so happy to see him. What I love most is how much he has progressed since having Bluebird and myself and his dad have noticed a real difference in him and how much he's calmed down and he's maturing as well which is an absolute joy to see!
Attentive, approachable and friendly. Always happy to help and listen when we have requests. Punctual and respectful of when entering our home. Covid compliant.
My son has been with Bluebird Care for over a year now. The staff are very friendly calm and collective as my child has a very rigid routine which everyone at Bluebird Care has been very accommodating towards. The staff are always on time and very communicative. If a care worker is running late, which rarely happens the office will always inform me beforehand so my child doesn't get upset due to lateness and I always get a detailed handover. My child has taken to the carers so well he even refers to them as his friends.
The team in the office care and are extremely helpful. As a daughter, they take the pressure as they deal with other health providers. The carers again "care", treat Mum with dignity. Attention to detail - meals are well presented.
My husband, who is the service user, suffered a hemorrhagic stroke 14 years ago and needs help with washing, dressing, toileting, etc. We have used Bluebird Care (Trafford) for the past year for some respite. We have found everybody we have met extremely conscientious and always prepared to meet all requirements in a helpful, professional manner. We are very pleased we chose Bluebird to help us.