Submit a Review for Bluebird Care Central Bedfordshire
The Rufus Centre, Steppingley Road, Bedford, MK45 1AH
View Full Details of Bluebird Care Central BedfordshireLatest Reviews for Bluebird Care Central Bedfordshire
10 February 2025
Excellent service, I found the service provider to be of high quality. The carers treated my sister with the greatest of dignity and respect, no task was too much for them. They were punctual, compassionate, friendly incredibly competent and made the whole family feel that my sister was in good hands right through her end-of-life care. My sister always looked forward to her visits. Thank you goes to the office staff too who were always there to offer advice. I would highly recommend Bluebird Care.
24 September 2024
Exceptional competence from all the wonderful carers and duties carried out with the greatest welfare of the customer with detail to the customer's individual needs with utmost care, all with a happy, cheerful and professional manner. The office team and admin provider essential back-up to the carers and notifying the customer of necessary changes needed with contact to occupational therapists and district nurses if needed. My mum was cared for by Bluebird Care for seven years, as care needs increased, Bluebird were there to support. Thank you all so much. Tremendous company, exceptional carers, lovely people.
17 September 2024
Very happy with Bluebird Care. All the care workers are very nice and supportive. Office team always flexible and understanding. They turn up on time or let us know if running late. I would recommend Bluebird care.
05 September 2024
Thank you so very much for all you did to make our family holiday to holiday park possible and as special as it was. I am so pleased I was able to make my granny's wish a reality. I am so grateful for the excellent care you gave. Granny loved the adapted lodge and it's woodland surroundings and having us all around her, especially her great-grandchildren. She enjoyed having a shower and being able to use a flushing toilet which we wish we could provide her at home. Thank you for being so timely and for providing flexibility when required. It really was a fantastic service you provided.
01 July 2024
Office staff have always accommodated any queries we may have had on any particular issues. A reasonably good level of consistent staff which has helped with the understanding of the user's regular needs. We have learnt the need for carers' notes to be very specific to ensure requests are adhered to.
20 December 2023
Amazing support given to my mum. The carers were all fantastic, friendly and professional. I wouldn't have trusted another agency to have supported her. She loved their visits and looked forward to a chat with them all.
15 March 2021
Everything runs smoothly. Carers do a good job and are happy doing it. I get a regular rota so I know who is coming. Carers arrive on time and are very nice to my daughter and treat her with dignity. Overall we are very happy.
09 June 2020
All the carers visiting my mother were kind and sympathetic to her needs. Visits were increased as necessary and the new carers were equally quick to form a relationship that was sometimes difficult to achieve. Well done Bluebird for employing the best!
02 June 2020
The carers all seem great, however, one is much more shall we say 'laid back' on her visits, tending to sit and read the paper, rather than interact with Dad as the others do. The others are great at chatting to him, despite the fact that you can't really understand what he is saying. I've had a few phone calls from the carers when they've noticed something that isn't quite right. I appreciate these calls as again it shows they are watching out for him properly.
15 May 2020
Bluebird Care has an excellent structure in place and they have been providing the care service to meet my mother's needs. The majority of staff are polite, professional and understanding. The management do their best to resolve any concerns and make improvements to maintain good standards.
12 May 2020
Excellent service both with care and administration. All carers are very kind, caring, helpful, and dignified with their work. They are a friendly face to look forward to seeing. The office staff is very friendly and helpful with any queries and sort things out quickly.
12 May 2020
My wife is blind with two stomas. She gets a care call every morning to help her shower, dress and change her bags. All the lovely Bluebird Carers are kind, courteous and friendly and they are always punctual to the best of their ability. They take their time to do the best job they can with no rushing. The office will always try to accommodate any last-minute changes to time due to appointments or illness.
12 May 2020
Carers always on time, always polite and treat my friend with respect. Nothing is too much trouble. They routinely wear aprons and gloves, and now are also wearing masks to comply with Covid-19 guidance. I would gladly recommend them to others in the area.
11 May 2020
Generally a good level of service. The carers vary in experience and can vary in actions carried out. I don’t have a lot for them to do, but the majority carry out the tasks that I need help with. If I ask for help in other areas, the majority will do it for me.
11 May 2020
I had to stay with my mum for 3-weeks during the Covid-19 lockdown because she'd had a fall and the paramedics did not want to take her to the hospital due to the coronavirus prevalent in the hospital. My mum had bruises, chest infection and a UTI. This then put me in the unusual position of seeing the care given to my mum by Bluebird. I can only say at how impressed I was with the support, care and time given to her; nothing was too much trouble, and she received outstanding attentiveness at all times with compassion and patience. Even during these difficult times, Bluebird sent in regular carers so my mum knew most of them and was, therefore, comfortable to have them in her home. I wholeheartedly recommend Bluebird as a company, and although not the best of circumstances to have been in at the time, I am pleased to have seen how kind and caring the staff are who work for them. Thank you.
07 May 2020
Bluebird Care is extremely efficient in delivering personal care to my father. They are very patient with him and sympathetic to his requirements. They all say how much they enjoy visiting him. They are very quick to respond to any queries we have had.
Latest Reviews for Bluebird Care Central Bedfordshire
10 February 2025
Excellent service, I found the service provider to be of high quality. The carers treated my sister with the greatest of dignity and respect, no task was too much for them. They were punctual, compassionate, friendly incredibly competent and made the whole family feel that my sister was in good hands right through her end-of-life care. My sister always looked forward to her visits. Thank you goes to the office staff too who were always there to offer advice. I would highly recommend Bluebird Care.
24 September 2024
Exceptional competence from all the wonderful carers and duties carried out with the greatest welfare of the customer with detail to the customer's individual needs with utmost care, all with a happy, cheerful and professional manner. The office team and admin provider essential back-up to the carers and notifying the customer of necessary changes needed with contact to occupational therapists and district nurses if needed. My mum was cared for by Bluebird Care for seven years, as care needs increased, Bluebird were there to support. Thank you all so much. Tremendous company, exceptional carers, lovely people.
17 September 2024
Very happy with Bluebird Care. All the care workers are very nice and supportive. Office team always flexible and understanding. They turn up on time or let us know if running late. I would recommend Bluebird care.
05 September 2024
Thank you so very much for all you did to make our family holiday to holiday park possible and as special as it was. I am so pleased I was able to make my granny's wish a reality. I am so grateful for the excellent care you gave. Granny loved the adapted lodge and it's woodland surroundings and having us all around her, especially her great-grandchildren. She enjoyed having a shower and being able to use a flushing toilet which we wish we could provide her at home. Thank you for being so timely and for providing flexibility when required. It really was a fantastic service you provided.
01 July 2024
Office staff have always accommodated any queries we may have had on any particular issues. A reasonably good level of consistent staff which has helped with the understanding of the user's regular needs. We have learnt the need for carers' notes to be very specific to ensure requests are adhered to.
20 December 2023
Amazing support given to my mum. The carers were all fantastic, friendly and professional. I wouldn't have trusted another agency to have supported her. She loved their visits and looked forward to a chat with them all.
15 March 2021
Everything runs smoothly. Carers do a good job and are happy doing it. I get a regular rota so I know who is coming. Carers arrive on time and are very nice to my daughter and treat her with dignity. Overall we are very happy.
09 June 2020
All the carers visiting my mother were kind and sympathetic to her needs. Visits were increased as necessary and the new carers were equally quick to form a relationship that was sometimes difficult to achieve. Well done Bluebird for employing the best!
02 June 2020
The carers all seem great, however, one is much more shall we say 'laid back' on her visits, tending to sit and read the paper, rather than interact with Dad as the others do. The others are great at chatting to him, despite the fact that you can't really understand what he is saying. I've had a few phone calls from the carers when they've noticed something that isn't quite right. I appreciate these calls as again it shows they are watching out for him properly.
15 May 2020
Bluebird Care has an excellent structure in place and they have been providing the care service to meet my mother's needs. The majority of staff are polite, professional and understanding. The management do their best to resolve any concerns and make improvements to maintain good standards.
12 May 2020
Excellent service both with care and administration. All carers are very kind, caring, helpful, and dignified with their work. They are a friendly face to look forward to seeing. The office staff is very friendly and helpful with any queries and sort things out quickly.
12 May 2020
My wife is blind with two stomas. She gets a care call every morning to help her shower, dress and change her bags. All the lovely Bluebird Carers are kind, courteous and friendly and they are always punctual to the best of their ability. They take their time to do the best job they can with no rushing. The office will always try to accommodate any last-minute changes to time due to appointments or illness.
12 May 2020
Carers always on time, always polite and treat my friend with respect. Nothing is too much trouble. They routinely wear aprons and gloves, and now are also wearing masks to comply with Covid-19 guidance. I would gladly recommend them to others in the area.
11 May 2020
Generally a good level of service. The carers vary in experience and can vary in actions carried out. I don’t have a lot for them to do, but the majority carry out the tasks that I need help with. If I ask for help in other areas, the majority will do it for me.
11 May 2020
I had to stay with my mum for 3-weeks during the Covid-19 lockdown because she'd had a fall and the paramedics did not want to take her to the hospital due to the coronavirus prevalent in the hospital. My mum had bruises, chest infection and a UTI. This then put me in the unusual position of seeing the care given to my mum by Bluebird. I can only say at how impressed I was with the support, care and time given to her; nothing was too much trouble, and she received outstanding attentiveness at all times with compassion and patience. Even during these difficult times, Bluebird sent in regular carers so my mum knew most of them and was, therefore, comfortable to have them in her home. I wholeheartedly recommend Bluebird as a company, and although not the best of circumstances to have been in at the time, I am pleased to have seen how kind and caring the staff are who work for them. Thank you.
07 May 2020
Bluebird Care is extremely efficient in delivering personal care to my father. They are very patient with him and sympathetic to his requirements. They all say how much they enjoy visiting him. They are very quick to respond to any queries we have had.