Submit a Review for Home Instead (Milton Keynes)
Global House, Vincent Avenue, Crownhill, Milton Keynes, MK8 0AB
View Full Details of Home Instead (Milton Keynes)Latest Reviews for Home Instead (Milton Keynes)
24 February 2025
After being treated poorly by another provider and let down on many occasions, I was very nervous about any new provider. However, Homestead soon put me at ease, ensuring I was happy and confident, even went above the call of duty when my old supplier just dropped my help at no notice, they stepped in to make sure I was ok. The introductory service was brilliant, ensuring all my needs were addressed, ensured I met all the carers first so no one was a stranger, they checked up ever day or so to make sure it was going well. First class. The Carers I have are fantastic, I wouldn't want anyone else. The support staff are just amazing, always there to help and assist when needed. Best thing I've done was move to Homestead.
10 February 2025
The ladies who have been coming to me over the past several months have been superb. They do everything cheerfully and efficiently.
17 January 2025
Can't fault Home Instead carers and managers. Both ladies that cared for my dad were really good and so kind to my Dad who is suffering from dementia and can be quite difficult at times. I would highly recommend them to anyone thinking about care in the home.
14 January 2025
Home Instead staff always friendly and helpful. Always have time for my husband, never skimp on time. We are both very happy with the service and the staff we talk to in the office and see at our home.
06 January 2025
The small team of carers have taken great care to understand my dad's needs and have turned him around from not wanting the service to wholeheartedly welcoming them. The app is really helpful in giving us details of how the visit went and communication with the office is responsive and efficient. As daughters, we can relax knowing his needs are being met and he is much happier now. We can be his daughters again.
19 December 2024
We are very pleased with your service. Your staff are both friendly and professional and treat my mother with respect, office staff again are friendly and helpful and any changes to medication are dealt with promptly.
11 December 2024
Home Instead were brought in to look after an elderly friend who was struggling to cope with some aspects of living alone, having recently lost his wife. They have been outstanding from the outset. All of the carers come across as friendly and patient and the staff behind the scene are excellent at updating me with any issues as they arise. The on-line app is easy to use and very useful in allowing me to monitor the visits, should I not have time to visit. I would certainly recommend their services without hesitation.
13 November 2024
My mother loves having the same carer each week and looks forward to seeing her. She still sometimes says she doesn't need anyone but soon changes her mind when the carer arrives. I love being able to go out knowing that Mum is well looked after, is taken out to new and old places and does activities that I sometimes have not had time for. The weekly reports are so useful in keeping me up to date.
17 October 2024
This is the first time we've had to care for someone with dementia. Home Instead have helped us navigate this and support us. The carers that attend to my father-in-law are understanding of his attempts to keep his independence and respect that. They help us as a family knowing that he is supported every day.
15 October 2024
Very happy with the care provided to my mother. The carers come in every day and are always friendly and helpful. They help with dressing and washing and making cups of tea as well as any ad-hoc jobs. Everyone in the office is also helpful with any admin queries.
02 October 2024
Home Instead, are caring for my mum who has mixed dementia. The ladies who come are wonderful as they treat Mum with compassion and respect. I can relax when I am away from the house, knowing that she is being looked after.
30 September 2024
I was very nervous when I went into hospital, leaving my disabled husband on his own. But the excellent service given to him by the Home Instead care team meant that he was kept safe, and helped where necessary by pleasant, understanding people with none of the condescending attitudes that elderly people are sometimes faced with. On coming out of hospital and needing help myself, I was relieved to have people who coped with support stockings brilliantly and were willing to wash my legs and feet, being unable to do so myself. Each member of the team has impressed me: they are thoughtful, see what needs doing and do it, are willing to do anything I ask of them - and giving mealworms to the birds is not very pleasant! They arrive on time. They are interested in us but not intrusive. They are cheerful, and so quick around the house that I blink and a job is done. I hadn't realised how slow I'd got until I saw the care team sprint up and down the stairs.
17 July 2024
We have used several care companies and Home Instead were by far the best. Lovely reliable carers who looked after my parents exceptionally well. Thank you Home Instead (Milton Keynes), we are very happy to recommend you.
26 April 2024
I have been completely satisfied with Home Instead's approach to caring. Initially, taking time to find out about Mum, her family, her needs, likes and dislikes, past and present interests etc. Most importantly she is treated with dignity and has helped to get her used to someone else helping her as she was becoming very dependent on me.
19 April 2024
Excellent service that centres on what my mum needs, pairing Mum up with people of similar interests and outlook on life has given my mum back her confidence to go out and engage with the world again. We have both felt fully supported when deciding what works best for us and am immensely grateful for the kindness and compassion shown at each meeting.
20 February 2024
I cannot speak highly enough about Home Instead and the service that they provide. Visiting carers are an absolute credit to the company. Personal, compassionate, understanding. A visit from the carer for my mother is comparable to a visit by a family member. Keep up the good work.
18 December 2023
Home Instead provide a wonderful service. My father has recently become virtually bedridden. We have carers in the morning and they have been wonderful, providing a great support for both Mum and Dad. They are friendly, professional and extremely capable. I would not hesitate to recommend Home Instead to anyone who is seeking support for a loved one.
05 December 2023
Very kind and courteous staff, attend to mum's needs without complaint, nothing is too much trouble, always willing to adapt the care at very short notice. and I would recommend your services for anyone looking for home care services. Thank you.
13 September 2023
My friend gave me your company name. I am so pleased. Everyone I have met is very professional and friendly. Nothing is too much trouble. My carer has been absolutely amazing and we have laughed together. She has looked after everything so well and made sure that I was safe and not doing too much. I will miss her when she goes on the 9th September.
31 August 2023
I was recommended Home Instead by a family friend, who had used them previously and must admit it has been the best recommendation I have ever had. The whole team are friendly and efficient. The carers who have been coming to help with my mum, who lives with me, are some of the nicest most caring people I have ever met. I was concerned, at first, as I thought Mum would not like strangers washing her etc. But straight away two members of staff in particular, our carers, felt like friends and put Mum at ease from the first visit. I cannot recommend Home Instead highly enough, particularly four members of staff, the ones I have had personal contact with. They have been angels at one of the most difficult times of our lives and certainly made the process as easy as it could have been.
Latest Reviews for Home Instead (Milton Keynes)
24 February 2025
After being treated poorly by another provider and let down on many occasions, I was very nervous about any new provider. However, Homestead soon put me at ease, ensuring I was happy and confident, even went above the call of duty when my old supplier just dropped my help at no notice, they stepped in to make sure I was ok. The introductory service was brilliant, ensuring all my needs were addressed, ensured I met all the carers first so no one was a stranger, they checked up ever day or so to make sure it was going well. First class. The Carers I have are fantastic, I wouldn't want anyone else. The support staff are just amazing, always there to help and assist when needed. Best thing I've done was move to Homestead.
10 February 2025
The ladies who have been coming to me over the past several months have been superb. They do everything cheerfully and efficiently.
17 January 2025
Can't fault Home Instead carers and managers. Both ladies that cared for my dad were really good and so kind to my Dad who is suffering from dementia and can be quite difficult at times. I would highly recommend them to anyone thinking about care in the home.
14 January 2025
Home Instead staff always friendly and helpful. Always have time for my husband, never skimp on time. We are both very happy with the service and the staff we talk to in the office and see at our home.
06 January 2025
The small team of carers have taken great care to understand my dad's needs and have turned him around from not wanting the service to wholeheartedly welcoming them. The app is really helpful in giving us details of how the visit went and communication with the office is responsive and efficient. As daughters, we can relax knowing his needs are being met and he is much happier now. We can be his daughters again.
19 December 2024
We are very pleased with your service. Your staff are both friendly and professional and treat my mother with respect, office staff again are friendly and helpful and any changes to medication are dealt with promptly.
11 December 2024
Home Instead were brought in to look after an elderly friend who was struggling to cope with some aspects of living alone, having recently lost his wife. They have been outstanding from the outset. All of the carers come across as friendly and patient and the staff behind the scene are excellent at updating me with any issues as they arise. The on-line app is easy to use and very useful in allowing me to monitor the visits, should I not have time to visit. I would certainly recommend their services without hesitation.
13 November 2024
My mother loves having the same carer each week and looks forward to seeing her. She still sometimes says she doesn't need anyone but soon changes her mind when the carer arrives. I love being able to go out knowing that Mum is well looked after, is taken out to new and old places and does activities that I sometimes have not had time for. The weekly reports are so useful in keeping me up to date.
17 October 2024
This is the first time we've had to care for someone with dementia. Home Instead have helped us navigate this and support us. The carers that attend to my father-in-law are understanding of his attempts to keep his independence and respect that. They help us as a family knowing that he is supported every day.
15 October 2024
Very happy with the care provided to my mother. The carers come in every day and are always friendly and helpful. They help with dressing and washing and making cups of tea as well as any ad-hoc jobs. Everyone in the office is also helpful with any admin queries.
02 October 2024
Home Instead, are caring for my mum who has mixed dementia. The ladies who come are wonderful as they treat Mum with compassion and respect. I can relax when I am away from the house, knowing that she is being looked after.
30 September 2024
I was very nervous when I went into hospital, leaving my disabled husband on his own. But the excellent service given to him by the Home Instead care team meant that he was kept safe, and helped where necessary by pleasant, understanding people with none of the condescending attitudes that elderly people are sometimes faced with. On coming out of hospital and needing help myself, I was relieved to have people who coped with support stockings brilliantly and were willing to wash my legs and feet, being unable to do so myself. Each member of the team has impressed me: they are thoughtful, see what needs doing and do it, are willing to do anything I ask of them - and giving mealworms to the birds is not very pleasant! They arrive on time. They are interested in us but not intrusive. They are cheerful, and so quick around the house that I blink and a job is done. I hadn't realised how slow I'd got until I saw the care team sprint up and down the stairs.
17 July 2024
We have used several care companies and Home Instead were by far the best. Lovely reliable carers who looked after my parents exceptionally well. Thank you Home Instead (Milton Keynes), we are very happy to recommend you.
26 April 2024
I have been completely satisfied with Home Instead's approach to caring. Initially, taking time to find out about Mum, her family, her needs, likes and dislikes, past and present interests etc. Most importantly she is treated with dignity and has helped to get her used to someone else helping her as she was becoming very dependent on me.
19 April 2024
Excellent service that centres on what my mum needs, pairing Mum up with people of similar interests and outlook on life has given my mum back her confidence to go out and engage with the world again. We have both felt fully supported when deciding what works best for us and am immensely grateful for the kindness and compassion shown at each meeting.
20 February 2024
I cannot speak highly enough about Home Instead and the service that they provide. Visiting carers are an absolute credit to the company. Personal, compassionate, understanding. A visit from the carer for my mother is comparable to a visit by a family member. Keep up the good work.
18 December 2023
Home Instead provide a wonderful service. My father has recently become virtually bedridden. We have carers in the morning and they have been wonderful, providing a great support for both Mum and Dad. They are friendly, professional and extremely capable. I would not hesitate to recommend Home Instead to anyone who is seeking support for a loved one.
05 December 2023
Very kind and courteous staff, attend to mum's needs without complaint, nothing is too much trouble, always willing to adapt the care at very short notice. and I would recommend your services for anyone looking for home care services. Thank you.
13 September 2023
My friend gave me your company name. I am so pleased. Everyone I have met is very professional and friendly. Nothing is too much trouble. My carer has been absolutely amazing and we have laughed together. She has looked after everything so well and made sure that I was safe and not doing too much. I will miss her when she goes on the 9th September.
31 August 2023
I was recommended Home Instead by a family friend, who had used them previously and must admit it has been the best recommendation I have ever had. The whole team are friendly and efficient. The carers who have been coming to help with my mum, who lives with me, are some of the nicest most caring people I have ever met. I was concerned, at first, as I thought Mum would not like strangers washing her etc. But straight away two members of staff in particular, our carers, felt like friends and put Mum at ease from the first visit. I cannot recommend Home Instead highly enough, particularly four members of staff, the ones I have had personal contact with. They have been angels at one of the most difficult times of our lives and certainly made the process as easy as it could have been.