Submit a Review for Bluebird Care Greenwich
10 The Mound, William Barefood Drive, London, SE9 3AZ
View Full Details of Bluebird Care GreenwichLatest Reviews for Bluebird Care Greenwich
07 March 2025
I just wanted to express our thanks to the lovely staff from the supervisors, carers and admin staff they are all a credit to Bluebird. If they are ever running late (which is very rear) they always call to let us know. They are lovely and supportive to us all and keep us updated on any needs such as running low on personal care items. Bluebird have been absolutely wonderful in the support they have offered especially dealing with dementia. If you are looking for care l highly recommend you consider this company.
22 May 2024
My elderly mother has dementia and has been using Bluebird Care for over six months now - first in her own flat and now living with us - and we couldn't be happier with her carers. They are professional, friendly, punctual, attentive to detail, thoughtful and kind. Bluebird tries to ensure continuity of carers as far as possible which has been especially helpful to us as my mum needs time to adjust to new things and people. The office is responsive, helpful and supportive. Our Bluebird carers have now become a welcome presence in our home and have helped not only my mum but us to adjust to the new routines of her life with us. I have no hesitation in recommending Bluebird to anyone looking for care.
20 July 2023
As a family, we feel blessed to have chosen Bluebird Care for our father. As a retired daughter I had no time to enjoy my retirement as I always seemed to be at Dad's, helping and supporting him. We have not looked back once our care package was in place, I feel like I have my life back and visit Dad to have a chat or take him out. The staff members are so good I cannot praise them enough. I went on holiday without any worry, knowing Dad was being looked after. I highly recommend Bluebird. Thank you.
15 May 2023
It is always difficult to trust a person to care for a loved one. I was in a position where looking after my uncle became too hard so I looked into getting help. I have so far used Bluebird Care for approx 3 months. In that time I have no problems at all, all the staff truly love their job and as a result, it shows by the care they provide. There have been times when I have needed help sometimes late at night, I make the call and I get told don’t worry we will sort out the problem and they do. All the staff are so kind and truly care for the people put in their trust. Overall a wonderful company to deal with and great personal care provided. Look no further. So a big thank you to all Bluebird staff.
15 May 2023
At the recommendation of the local council, Bluebird stepped in to help provide care at very short notice. What stands out is their flexibility and willingness to tailor the care to the patient's needs. In addition, the team provide an excellent level of care and the communication back to other family members is always efficient, prompt and detailed. Thank you to all of the team, I really appreciate everything you have done.
15 May 2023
Bluebird Care (Greenwich Branch) have looked after our 88-year-old dad so amazingly well. We as his family do not know where we would be without them. We have 2 incredible carers. One comes in the morning to wash and help dress our dad plus she will clear the kitchen, make him a sandwich and generally tidy up. The other comes in the evening to get Dad ready for bed, check that he has taken his medication and she will spend time chatting to him. They are both always reliable, kind, cheerful, hardworking and incredibly kind. All our family are so very grateful to them both. The admin staff are extremely professional and thorough. We are very lucky to have found this care agency.
12 April 2023
I have used Bluebird Care to support my brother who suffers from dementia. I have been very pleased with the service. The care manager has been very flexible in meeting our needs. I value the fact that the same carers regularly attend. My brother is very resistant to having care visits and he is gradually getting used to the carers and accepting them. The service has been consistently reliable. The service manager quickly responds to any issues or queries. I would very much like my brother to live with us as long as possible. With the flexible care available I feel we will be able to achieve this, increasing domiciliary care as necessary.
07 March 2023
My family have been using Bluebird Care for a few years now. We have always found them very organised and are ready to help at all times. The care coordinator has been working with us from the very beginning and is always willing to provide support and guidance to us particularly as our parents have increased their dependency on care. We are very satisfied with the carers and know that they are also well supported by the team. Thank you from all my family for your kindness and dedication.
29 March 2022
Our mum's carer is always on time, patient and sympathetic towards mum. Mum was quite demanding but she did as she was told! Excellent carer. I was always made aware when she was covered by another colleague.
06 April 2021
Bluebird Care Greenwich have been visiting and looking after my mother for the last two months and we are all very happy with the level of care she has been receiving. My mother has confidence that her well-being is important to them and she has a great relationship with the two ladies who visit and look after her daily. We are glad that we made the decision to go with Bluebird Care Greenwich and can't thank them enough for doing such a great job.
05 April 2021
Overall, a very good care agency. We did have a couple of problems with carers initially not wearing PPE during Covid, but the manager rectified the situation asap. I would definitely recommend them in the area.
25 March 2021
My parents have received care from another agency, which fell well below my expectations, particularly as I had previously been a social worker and inspector of care services. So, when Bluebirds Greenwich was offered as an alternative agency, I took the opportunity to meet the manager at my parent’s house. At this meeting, my parents and myself were reassured that Bluebird intended to provide a good service. They have lived up to the expectations, although there of course has been the odd occasional times when the standard has slipped, but when this has been highlighted the management has addressed the issue quickly. During the lockdown, my parents celebrated their 70th wedding anniversary. No family members could visit but the carers and agency helped celebrate by providing flowers and a cake, then sending photos of the small celebration to family members. Again, during this difficult time, carers have also escorted my parents to outpatient appointments. I would recommend Bluebirds.
25 March 2021
Our excellent team of Bluebird carers interweave with myself and my siblings to care for my mother. The carers are kind, compassionate and reliable and this gives our family great peace of mind. Importantly, it has meant that our mother has been able to stay in her own home. The care and communication from the staff and from the office of Bluebird Care Greenwich is of a very high standard, which has been greatly appreciated in these difficult times.
25 March 2021
Bluebird Care gives us peace of mind. They are flexible and adaptable and always available to give help and advice. We first asked Bluebird for help when we were in a crisis. They came straight away. They have been helping our mum ever since. We are working together to create a safe and secure, comfortable and familiar living environment that now meets both our parent's needs now and in the future.
25 March 2021
My Mum has been having Bluebird careers every week for about 6 months now. They are reliable, friendly and caring. When we needed them to increase there hours for a short period of time due to covid isolating, preventing me from being able to visit, they were very accommodating. It was reassuring to know they would be able to visit her when I was not able to. They have been a good source of comfort to both my Mum and her family. I would definitely highly recommend them.
25 March 2021
My mother contracted COVID-19 in January 2021. After spending 2 weeks in hospital, she was discharged with long term symptoms, needing long term care. I contacted Bluebird Care and explained my mother’s situation and within 2 hours the management team arrived (full PPE) to carry out an initial assessment. I thought I would have to wait a few days for them to get a care team in place but they were fantastic and was able to provide a care assistant immediately the following morning. Feedback from my mother- the care provided was excellent. The care assistant(s) arrived on time, ensure she was well looked after and very friendly. She was asked and given options of foods she could have. They cleaned up afterwards, didn’t leave the kitchen messy. What I liked about the service, most days my mother had the same care assistant in place, which my mother wanted because of familiarity. The management team overall was excellent, professional, always happy to help. Highly recommended.
19 March 2021
Bluebird Care Greenwich have provided excellent care to my mum over the past, very difficult, year. The organisation has been very flexible and patient as we have changed our requirements with the Coronavirus threat in mind. They have always been happy to discuss our concerns and respond to our wishes. All the carers have been brilliant at putting my mum and dad at ease and providing the care and support that they need. It has been difficult for my mum and dad to accept people into their homes as they are very independent but the carers have made it easier for them. The carers work hard to complete the tasks that they are set and still are able to have a chat and a laugh with my parents, which brightens their day. I would also like to say a thank you to the office/accounts staff who have always been quick at sorting out any queries. A real team effort. Thank you to you all.
19 March 2021
All of the carers that have looked after my husband have been very kind, hard-working and attentive. They have made him very comfortable and familiar with themselves and the care they provide. They provide high-quality care with dignity and professionalism. The carers learned his care routine very quickly allowing them to take time to get to know my husband and his needs. The supervisors of Bluebird also keep in regular contact with their customers to ensure that they are happy with the care they are receiving and will do their best to fix anything you may not be happy with. I highly recommend Bluebird Greenwich.
19 March 2021
After working for various care companies myself, for a number of years in the past, I was quite worried when my father was in need of a care package. There are amazing companies out there but also some, that leave a lot to be desired. I was lucky enough to have the Bluebirds allocated to us, which I’m so grateful for. The care team assisting my father are amazingly kind, caring and understanding to my dad who is so much happier since having his daily visits from the team. The office team are incredibly helpful and always respond promptly when I have any queries. I would happily recommend the care team to anyone looking for assistance day to day.
19 March 2021
Mum was pretty reluctant to have carers in the beginning. But I have to say, throughout the care given, it’s been amazing for her. The carers were kind and showed incredible patience and dedication. We couldn’t have done without them. She’s now formed lovely bonds with the carers and we can’t thank them enough. Not once have they let us down, even throughout the pandemic. Thank you Bluebird Greenwich.
Latest Reviews for Bluebird Care Greenwich
07 March 2025
I just wanted to express our thanks to the lovely staff from the supervisors, carers and admin staff they are all a credit to Bluebird. If they are ever running late (which is very rear) they always call to let us know. They are lovely and supportive to us all and keep us updated on any needs such as running low on personal care items. Bluebird have been absolutely wonderful in the support they have offered especially dealing with dementia. If you are looking for care l highly recommend you consider this company.
22 May 2024
My elderly mother has dementia and has been using Bluebird Care for over six months now - first in her own flat and now living with us - and we couldn't be happier with her carers. They are professional, friendly, punctual, attentive to detail, thoughtful and kind. Bluebird tries to ensure continuity of carers as far as possible which has been especially helpful to us as my mum needs time to adjust to new things and people. The office is responsive, helpful and supportive. Our Bluebird carers have now become a welcome presence in our home and have helped not only my mum but us to adjust to the new routines of her life with us. I have no hesitation in recommending Bluebird to anyone looking for care.
20 July 2023
As a family, we feel blessed to have chosen Bluebird Care for our father. As a retired daughter I had no time to enjoy my retirement as I always seemed to be at Dad's, helping and supporting him. We have not looked back once our care package was in place, I feel like I have my life back and visit Dad to have a chat or take him out. The staff members are so good I cannot praise them enough. I went on holiday without any worry, knowing Dad was being looked after. I highly recommend Bluebird. Thank you.
15 May 2023
It is always difficult to trust a person to care for a loved one. I was in a position where looking after my uncle became too hard so I looked into getting help. I have so far used Bluebird Care for approx 3 months. In that time I have no problems at all, all the staff truly love their job and as a result, it shows by the care they provide. There have been times when I have needed help sometimes late at night, I make the call and I get told don’t worry we will sort out the problem and they do. All the staff are so kind and truly care for the people put in their trust. Overall a wonderful company to deal with and great personal care provided. Look no further. So a big thank you to all Bluebird staff.
15 May 2023
At the recommendation of the local council, Bluebird stepped in to help provide care at very short notice. What stands out is their flexibility and willingness to tailor the care to the patient's needs. In addition, the team provide an excellent level of care and the communication back to other family members is always efficient, prompt and detailed. Thank you to all of the team, I really appreciate everything you have done.
15 May 2023
Bluebird Care (Greenwich Branch) have looked after our 88-year-old dad so amazingly well. We as his family do not know where we would be without them. We have 2 incredible carers. One comes in the morning to wash and help dress our dad plus she will clear the kitchen, make him a sandwich and generally tidy up. The other comes in the evening to get Dad ready for bed, check that he has taken his medication and she will spend time chatting to him. They are both always reliable, kind, cheerful, hardworking and incredibly kind. All our family are so very grateful to them both. The admin staff are extremely professional and thorough. We are very lucky to have found this care agency.
12 April 2023
I have used Bluebird Care to support my brother who suffers from dementia. I have been very pleased with the service. The care manager has been very flexible in meeting our needs. I value the fact that the same carers regularly attend. My brother is very resistant to having care visits and he is gradually getting used to the carers and accepting them. The service has been consistently reliable. The service manager quickly responds to any issues or queries. I would very much like my brother to live with us as long as possible. With the flexible care available I feel we will be able to achieve this, increasing domiciliary care as necessary.
07 March 2023
My family have been using Bluebird Care for a few years now. We have always found them very organised and are ready to help at all times. The care coordinator has been working with us from the very beginning and is always willing to provide support and guidance to us particularly as our parents have increased their dependency on care. We are very satisfied with the carers and know that they are also well supported by the team. Thank you from all my family for your kindness and dedication.
29 March 2022
Our mum's carer is always on time, patient and sympathetic towards mum. Mum was quite demanding but she did as she was told! Excellent carer. I was always made aware when she was covered by another colleague.
06 April 2021
Bluebird Care Greenwich have been visiting and looking after my mother for the last two months and we are all very happy with the level of care she has been receiving. My mother has confidence that her well-being is important to them and she has a great relationship with the two ladies who visit and look after her daily. We are glad that we made the decision to go with Bluebird Care Greenwich and can't thank them enough for doing such a great job.
05 April 2021
Overall, a very good care agency. We did have a couple of problems with carers initially not wearing PPE during Covid, but the manager rectified the situation asap. I would definitely recommend them in the area.
25 March 2021
My parents have received care from another agency, which fell well below my expectations, particularly as I had previously been a social worker and inspector of care services. So, when Bluebirds Greenwich was offered as an alternative agency, I took the opportunity to meet the manager at my parent’s house. At this meeting, my parents and myself were reassured that Bluebird intended to provide a good service. They have lived up to the expectations, although there of course has been the odd occasional times when the standard has slipped, but when this has been highlighted the management has addressed the issue quickly. During the lockdown, my parents celebrated their 70th wedding anniversary. No family members could visit but the carers and agency helped celebrate by providing flowers and a cake, then sending photos of the small celebration to family members. Again, during this difficult time, carers have also escorted my parents to outpatient appointments. I would recommend Bluebirds.
25 March 2021
Our excellent team of Bluebird carers interweave with myself and my siblings to care for my mother. The carers are kind, compassionate and reliable and this gives our family great peace of mind. Importantly, it has meant that our mother has been able to stay in her own home. The care and communication from the staff and from the office of Bluebird Care Greenwich is of a very high standard, which has been greatly appreciated in these difficult times.
25 March 2021
Bluebird Care gives us peace of mind. They are flexible and adaptable and always available to give help and advice. We first asked Bluebird for help when we were in a crisis. They came straight away. They have been helping our mum ever since. We are working together to create a safe and secure, comfortable and familiar living environment that now meets both our parent's needs now and in the future.
25 March 2021
My Mum has been having Bluebird careers every week for about 6 months now. They are reliable, friendly and caring. When we needed them to increase there hours for a short period of time due to covid isolating, preventing me from being able to visit, they were very accommodating. It was reassuring to know they would be able to visit her when I was not able to. They have been a good source of comfort to both my Mum and her family. I would definitely highly recommend them.
25 March 2021
My mother contracted COVID-19 in January 2021. After spending 2 weeks in hospital, she was discharged with long term symptoms, needing long term care. I contacted Bluebird Care and explained my mother’s situation and within 2 hours the management team arrived (full PPE) to carry out an initial assessment. I thought I would have to wait a few days for them to get a care team in place but they were fantastic and was able to provide a care assistant immediately the following morning. Feedback from my mother- the care provided was excellent. The care assistant(s) arrived on time, ensure she was well looked after and very friendly. She was asked and given options of foods she could have. They cleaned up afterwards, didn’t leave the kitchen messy. What I liked about the service, most days my mother had the same care assistant in place, which my mother wanted because of familiarity. The management team overall was excellent, professional, always happy to help. Highly recommended.
19 March 2021
Bluebird Care Greenwich have provided excellent care to my mum over the past, very difficult, year. The organisation has been very flexible and patient as we have changed our requirements with the Coronavirus threat in mind. They have always been happy to discuss our concerns and respond to our wishes. All the carers have been brilliant at putting my mum and dad at ease and providing the care and support that they need. It has been difficult for my mum and dad to accept people into their homes as they are very independent but the carers have made it easier for them. The carers work hard to complete the tasks that they are set and still are able to have a chat and a laugh with my parents, which brightens their day. I would also like to say a thank you to the office/accounts staff who have always been quick at sorting out any queries. A real team effort. Thank you to you all.
19 March 2021
All of the carers that have looked after my husband have been very kind, hard-working and attentive. They have made him very comfortable and familiar with themselves and the care they provide. They provide high-quality care with dignity and professionalism. The carers learned his care routine very quickly allowing them to take time to get to know my husband and his needs. The supervisors of Bluebird also keep in regular contact with their customers to ensure that they are happy with the care they are receiving and will do their best to fix anything you may not be happy with. I highly recommend Bluebird Greenwich.
19 March 2021
After working for various care companies myself, for a number of years in the past, I was quite worried when my father was in need of a care package. There are amazing companies out there but also some, that leave a lot to be desired. I was lucky enough to have the Bluebirds allocated to us, which I’m so grateful for. The care team assisting my father are amazingly kind, caring and understanding to my dad who is so much happier since having his daily visits from the team. The office team are incredibly helpful and always respond promptly when I have any queries. I would happily recommend the care team to anyone looking for assistance day to day.
19 March 2021
Mum was pretty reluctant to have carers in the beginning. But I have to say, throughout the care given, it’s been amazing for her. The carers were kind and showed incredible patience and dedication. We couldn’t have done without them. She’s now formed lovely bonds with the carers and we can’t thank them enough. Not once have they let us down, even throughout the pandemic. Thank you Bluebird Greenwich.