Submit a Review for Bluebird Care Plymouth & South Hams
1st Floor, Valley House, Valley Road, Plymouth, PL7 1RF
View Full Details of Bluebird Care Plymouth & South HamsLatest Reviews for Bluebird Care Plymouth & South Hams
16 April 2025
We have used Bluebird South Ham's to support my Mum both through daytime visits and eventually live in care. Communication with the management has been easy and quick, excellent support in both situations. Mums live in carer especially was excellent- calm, professional and proactive. Mum felt safe and heard, through a very difficult period in all our lives. I recommend Bluebird to anyone who may be in need.
10 April 2025
Bluebird Care continues to provide a highly professional, sensitive and competent service that meets our 97 year old mother's complex and changing needs. 24/7 Carers are dedicated and cheerful in their demeanour as are our mother's Respite carers. They fulfill her medical needs regarding administering prescription medication or assisting the physiotherapist or podiatrist or community nursing team when they visit. All carers work alongside eachother and other medical personnel for our mother's health and welfare constructively and cooperatively. They always place our mother's care needs first and respond sensitively to her wishes at all times striving to please her and ensure her comfort and dignity are maintained. In addition, Bluebird carers do an excellent job keeping our mother's home clean, tidy and welcoming for her and for family and friends who visit. Visiting OTs and other professionals have remarked on how lucky our mother is to be receiving such a high standard of care in her own home.
10 April 2025
Bluebird Care were fantastic. Always reliable, which Mum loved. Communication was always good and Mum was always impressed with the carers, who they always tried to keep as regular. The carers were kind, thoughtful and willing to help however they could. Thank you for the help in transition from home care to nursing residential care.
09 April 2025
Just had my mum's six monthly review meeting with the care manager. A thorough and sensitive review of my mum's care with Bluebird. A useful meeting. Thank you.
02 April 2025
The carers are the most thoughtful + kind people always go the extra mile and makes us laugh even early in the morning, made our lives easier and takes the stress out. Thank you all we are so grateful.
17 December 2024
We used the domiciliary care service provided by Bluebird Care for my father-in-law. As his needs changed, they showed flexibility and the communication from the care team and management was truly excellent. Not living close to him, the daily notes were invaluable and the manager was always quick to respond to emails and calls. The office team were always on hand and the out-of-hours service was helpful and efficient. The whole team cared about my father-in-law's welfare and it really showed in the overall care he received. I seriously can't fault them. We've recently had to move to full-time live-in care but of course, we have stayed with Bluebird Care.
24 October 2024
Having carers each morning enables Mum to start the day well.
03 October 2024
We remain very happy with the quality and the care provided by Bluebird Care. We are also pleased with the way in which management responds to issues/queries that arise from time to time. Communication is generally excellent.
09 August 2024
Mom had wonderful care from Bluebird. All carers were very professional and caring. Certainly would use Bluebird again.
30 July 2024
We have changed Dad's care company to Bluebird Care and we made the best decision. His care needs have changed in a short space of time and his care package has been very well assessed. He lives independently in a self-contained apartment. All carers are lovely, friendly and experienced. The management is always on hand and very adaptive with clients' needs, always on time, chat throughout the visits as well. The app is amazing, you can see the care visit and also rota for peace of mind. Highly recommend Bluebird and thank you for looking after our dad so well. We feel confident he has the best care when we need to go away.
07 June 2024
Very pleased with the service and recording keeping for Mother's care. During the period of care her needs increased from 2 to 4 visits per day. The increasing number of falls meant that a single carer was insufficient to cope with her growing needs. All carers spent time talking with Mother as well as doing the ever-growing list of required tasks.
31 May 2024
Mum can't sing the praises of Bluebird Care high enough. Mum says everyone has been wonderful and very caring. She has really enjoyed welcoming the carers into her home and eventually embraced her weekly dining visit. That was a result given her reluctance to accept care in the first place. My sister, brother and myself have valued the service and feedback. Highly recommended
24 April 2024
Until now, my wife and I have experienced a fair, cross-section of staff who attend to my wife's personal care. We have not been disappointed. The staff portray a friendly and professional disposition which is most welcome and I have no hesitation in recommending the service.
18 April 2024
My mum has had twice weekly visits from Bluebird for almost a year. She and I have been impressed by the continuity of care, which means she feels very comfortable with the same carers who have got to know her and provide support in a very bespoke way. They have been reliable, respectful and compassionate from the word go. I feel reassured and grateful to have them (and the pleasant office staff!) take care of Mum.
04 March 2024
Very pleased with the company who provided day care to my son.
24 February 2024
Carers are extremely good, very professional and helpful and engage well with the client. The only point which is a little lacking is the administration but with lots of problems, weather, sickness, leave etc. of carers, they do a difficult job well.
15 December 2023
We needed to arrange care quickly to get my father out of the hospital. Most of the agencies I spoke to couldn't help at all or would arrange care in a few weeks. Bluebird offered care in a week and provided superb service. Communication was good, the office was well organised and the carers were all friendly, professional and patient. They were always punctual even when a storm put flooded roads and fallen trees in the way. Bluebird are not the cheapest care agency, but I cannot imagine anyone else giving a better service.
16 November 2023
Bluebird have been visiting my mum daily for a few months now after she had a series of falls. My mum was initially reluctant to accept any care but recently told me that she really enjoys their visits now, how pleasant, cheerful and helpful they all are. I already thought this from Day 1, from our initial meeting to discuss my mum’s requirements, to any ongoing requests or changes to care. I would not hesitate to recommend them to anyone.
18 September 2023
Mum has only had care for two days per week during July and August 2023 so far. In that time, I have had contact with the carers, the management and the office staff. Without exception, all staff are professional, courteous and kind, being responsive to any queries or changes of need. I particularly appreciate how reliable the carers have been. I would not hesitate to highly recommend this agency to anyone who requires a care package.
07 September 2023
Really pleased with the care provided with Bluebird Care Plymouth & South Hams, the carers are 'friendly, thoughtful and good with my husband.
Latest Reviews for Bluebird Care Plymouth & South Hams
16 April 2025
We have used Bluebird South Ham's to support my Mum both through daytime visits and eventually live in care. Communication with the management has been easy and quick, excellent support in both situations. Mums live in carer especially was excellent- calm, professional and proactive. Mum felt safe and heard, through a very difficult period in all our lives. I recommend Bluebird to anyone who may be in need.
10 April 2025
Bluebird Care continues to provide a highly professional, sensitive and competent service that meets our 97 year old mother's complex and changing needs. 24/7 Carers are dedicated and cheerful in their demeanour as are our mother's Respite carers. They fulfill her medical needs regarding administering prescription medication or assisting the physiotherapist or podiatrist or community nursing team when they visit. All carers work alongside eachother and other medical personnel for our mother's health and welfare constructively and cooperatively. They always place our mother's care needs first and respond sensitively to her wishes at all times striving to please her and ensure her comfort and dignity are maintained. In addition, Bluebird carers do an excellent job keeping our mother's home clean, tidy and welcoming for her and for family and friends who visit. Visiting OTs and other professionals have remarked on how lucky our mother is to be receiving such a high standard of care in her own home.
10 April 2025
Bluebird Care were fantastic. Always reliable, which Mum loved. Communication was always good and Mum was always impressed with the carers, who they always tried to keep as regular. The carers were kind, thoughtful and willing to help however they could. Thank you for the help in transition from home care to nursing residential care.
09 April 2025
Just had my mum's six monthly review meeting with the care manager. A thorough and sensitive review of my mum's care with Bluebird. A useful meeting. Thank you.
02 April 2025
The carers are the most thoughtful + kind people always go the extra mile and makes us laugh even early in the morning, made our lives easier and takes the stress out. Thank you all we are so grateful.
17 December 2024
We used the domiciliary care service provided by Bluebird Care for my father-in-law. As his needs changed, they showed flexibility and the communication from the care team and management was truly excellent. Not living close to him, the daily notes were invaluable and the manager was always quick to respond to emails and calls. The office team were always on hand and the out-of-hours service was helpful and efficient. The whole team cared about my father-in-law's welfare and it really showed in the overall care he received. I seriously can't fault them. We've recently had to move to full-time live-in care but of course, we have stayed with Bluebird Care.
24 October 2024
Having carers each morning enables Mum to start the day well.
03 October 2024
We remain very happy with the quality and the care provided by Bluebird Care. We are also pleased with the way in which management responds to issues/queries that arise from time to time. Communication is generally excellent.
09 August 2024
Mom had wonderful care from Bluebird. All carers were very professional and caring. Certainly would use Bluebird again.
30 July 2024
We have changed Dad's care company to Bluebird Care and we made the best decision. His care needs have changed in a short space of time and his care package has been very well assessed. He lives independently in a self-contained apartment. All carers are lovely, friendly and experienced. The management is always on hand and very adaptive with clients' needs, always on time, chat throughout the visits as well. The app is amazing, you can see the care visit and also rota for peace of mind. Highly recommend Bluebird and thank you for looking after our dad so well. We feel confident he has the best care when we need to go away.
07 June 2024
Very pleased with the service and recording keeping for Mother's care. During the period of care her needs increased from 2 to 4 visits per day. The increasing number of falls meant that a single carer was insufficient to cope with her growing needs. All carers spent time talking with Mother as well as doing the ever-growing list of required tasks.
31 May 2024
Mum can't sing the praises of Bluebird Care high enough. Mum says everyone has been wonderful and very caring. She has really enjoyed welcoming the carers into her home and eventually embraced her weekly dining visit. That was a result given her reluctance to accept care in the first place. My sister, brother and myself have valued the service and feedback. Highly recommended
24 April 2024
Until now, my wife and I have experienced a fair, cross-section of staff who attend to my wife's personal care. We have not been disappointed. The staff portray a friendly and professional disposition which is most welcome and I have no hesitation in recommending the service.
18 April 2024
My mum has had twice weekly visits from Bluebird for almost a year. She and I have been impressed by the continuity of care, which means she feels very comfortable with the same carers who have got to know her and provide support in a very bespoke way. They have been reliable, respectful and compassionate from the word go. I feel reassured and grateful to have them (and the pleasant office staff!) take care of Mum.
04 March 2024
Very pleased with the company who provided day care to my son.
24 February 2024
Carers are extremely good, very professional and helpful and engage well with the client. The only point which is a little lacking is the administration but with lots of problems, weather, sickness, leave etc. of carers, they do a difficult job well.
15 December 2023
We needed to arrange care quickly to get my father out of the hospital. Most of the agencies I spoke to couldn't help at all or would arrange care in a few weeks. Bluebird offered care in a week and provided superb service. Communication was good, the office was well organised and the carers were all friendly, professional and patient. They were always punctual even when a storm put flooded roads and fallen trees in the way. Bluebird are not the cheapest care agency, but I cannot imagine anyone else giving a better service.
16 November 2023
Bluebird have been visiting my mum daily for a few months now after she had a series of falls. My mum was initially reluctant to accept any care but recently told me that she really enjoys their visits now, how pleasant, cheerful and helpful they all are. I already thought this from Day 1, from our initial meeting to discuss my mum’s requirements, to any ongoing requests or changes to care. I would not hesitate to recommend them to anyone.
18 September 2023
Mum has only had care for two days per week during July and August 2023 so far. In that time, I have had contact with the carers, the management and the office staff. Without exception, all staff are professional, courteous and kind, being responsive to any queries or changes of need. I particularly appreciate how reliable the carers have been. I would not hesitate to highly recommend this agency to anyone who requires a care package.
07 September 2023
Really pleased with the care provided with Bluebird Care Plymouth & South Hams, the carers are 'friendly, thoughtful and good with my husband.