Submit a Review for Guardian Angel Carers - Chichester
Eastgate Square, Chichester, PO19 1ED
View Full Details of Guardian Angel Carers - ChichesterLatest Reviews for Guardian Angel Carers - Chichester
19 November 2024
As a family, we are extremely pleased with the service which Dad receives from Guardian Angels which is enabling him to stay in his own home. The carers are interested in Dad, caring and considerate and very professional in their approach. They do a very good job, Dad looks and feels well cared for and their approach has certainly given us peace of mind and trust in the staff. They take time to make comments about Dad, via a diary, to answer our questions and to maintain his privacy and dignity. Dad is very happy with the service he receives and always comments on how nice and pleasant the carers are and he enjoys seeing a familiar, friendly face each day. There has always been a prompt, professional and friendly response to any query raised with the office and a willingness to change the schedule whenever needed. All of this gives the family great peace of mind that Dad is being cared for on a daily basis, especially as none of us live locally.
17 October 2024
The Guardian Angels carers we have been assigned to Mum have been great. It was a huge step for us getting Mum to accept care, but amazingly it has worked out due to the nature and skill of the carers. We are very grateful that Mum, who has dementia, has taken to them, and them to her!
04 September 2024
Guardian Angels have lived up to the name. They have been caring, supportive, and knowledgeable from the initial connection to the weekly Angel visit and the ongoing check-in about levels of service. I particularly like the app where I can easily check the weekly visit update to give comfort all is well. Takes some of the pressure off me. Mum now looks forward to the weekly visit for the support and some chat with her regular Angel.
19 July 2024
Excellent service throughout our time with Guardian Angels. I am included in the care of my sister and l try to keep the office informed of any changes. My sister's care plan was completed before any paid service was provided and the document was accurate, clear and detailed. The company is fully aware of the care needs and so the way the service is provided is superior in every way. We are grateful - everyone smiling and happy. Thank you.
10 July 2024
I have consistently received an excellent standard of care from Chichester Guardian Angels over the last three years. In my experience their carers are friendly, efficient and very professional. As I have Multiple Sclerosis they have always been flexible and compassionate regarding my changing care needs.
31 May 2024
A cheerful morning greeting, a happy smile and essential domestic chores tackled with alacrity. What more does a 97-year-old who lives alone need to start his day. Thank you Guardian Angels, you help me to continue living independently.
29 May 2024
My husband and I have been clients for three months and have nothing but good to report on Guardian Angel Carers. The carers are invariably helpful, conscientious and willing to do any task required of them. The organisation is efficient and cooperative, making every effort to comply with our wishes.
02 April 2024
My wife is in her 80th year with vascular dementia, and about four years ago, my doctor said unless I got some help, I wouldn't survive to take care of my wife. I had heard of Guardian Angels and after a professional review of my wife's needs and care plan, we agreed to go ahead with their services. We are thus in a good position to review their performance. With the two carers four times a day and an afternoon companion carer five days a week, we are totally satisfied with the care we have received. All the carers are well-trained, pleasant, loyal and first-class.
20 March 2024
Throughout my entire time with Guardian Angels, I have received nothing but the best! Care for Mum is just fabulous, each and every carer are thoughtful, empathetic, patient and very personable. Despite the rollercoaster of emotions Mum can go through, they continue to smile and help Mum through the difficult times, as well as share laughter through the good. Whilst all of the carers are amazing, I cannot forget the office staff and management, all of whom work hard and understand what is needed to help mum's care journey to be a positive one. I can't thank Guardian Angel Carers enough, for everything they do for Mum and my family. Thank you!
14 March 2024
I recently watched my elderly father suffer poor care when he became infirm and had to rely on the local authority's 'care by the lowest bidder'. So when my partner needed care I had a very clear idea of what I didn't want! I am happy to say that Guardian Angels have restored my faith in people. There are kind, caring people in the world who do a difficult job as well as they possibly can to ensure that their clients feel dignified and valuable. I am sure they have bad days, we all do, but I have never seen a sign of it in their work. They always leave my partner feeling better than she did when they arrived. They have become important members of her 'family'. So thank you Guardian Angels. What you do transforms people's lives.
30 May 2023
Due to circumstances beyond your control, the rotas you have sent out have not been adhered to, resulting in uncertainties as to who is coming and at what time! In some instances, this causes some distress and disruption to my daily routine and arrangements, i.e. cancelling doctor, hospital or dentist appointments or visits from family and friends - I do have a life! Regularity is important to me and the girls I have known for some time are wonderful. It takes time to get to know the new carers and to trust and understanding on both sides.
22 November 2021
I have now been with Guardian Angel Carers for many years. My particular needs stem from having MS and using a wheelchair. Because of the pandemic, the number of carers per client has been reduced so as to minimise cross-infection. Commendable on Guardian Angel Carers part, of course, as it has resulted in my main carer becoming very experienced in my particular needs. Ironically, though, it has also resulted in other carers being less familiar with routine aspects of my care when, every so often, they substitute for my main carer. As ever, the constant refrain of all Guardian Angel carers is that 7 a.m. to 10 p.m. makes for too long a working day. This worries me as a client because tiredness must surely affect their work as carers. Another constant anxiety is, they tell me, inadequate lack of travel time. Nearly all Guardian Angel carers are personable, careful and attentive. Sometimes, despite their initial in-house training, I have to instruct the odd carer in what they have to do.
04 November 2021
We understand that this has been a challenging period for Guardian Angel. However, everyone has certainly done their best for Dad. He has benefitted from a high level of consistency of carers and care provision.
02 November 2021
My first experience of such a service, but I am very pleased with it so far. The carers seem very caring and compassionate towards my mother.
29 October 2021
I am full of admiration for the way Guardian Angels have skilfully overcome the many difficulties at this time, including Covid and the labour shortage.
26 October 2021
Guardian Angel Carers have, like other care providers, suffered during Covid and since with staffing difficulties. They have coped admirably and the client always came first. The individual carers were all highly efficient and have dealt with my mother, who at times can be difficult, extremely well.
21 October 2021
Guardian Angel provides cleaning and care for two hours one week. The Task Angels provide help with any tasks the other week. We are very satisfied with their support.
11 October 2021
When extra morning care was required for Mum, the Guardian Angel's team were able to help very promptly, which we understand, owing to capacity issues, required some organising. We are grateful for the new morning visits, which help us and reassure us to know that Mum is taking her medication and enjoying her breakfast. Thank you, Guardian Angel!
07 October 2021
I am lucky to still be quite active. I always take a positive view of life. My carer is always supporting and helpful. The accounts deputy are easy to contact and are helpful. As it is not a problem, I am very happy with the service from Guardian Angels. Thank you.
08 September 2021
I have found Guardian Angel visits very social, pleasant and something to look forward to. They also offer practical and personal help.
Latest Reviews for Guardian Angel Carers - Chichester
19 November 2024
As a family, we are extremely pleased with the service which Dad receives from Guardian Angels which is enabling him to stay in his own home. The carers are interested in Dad, caring and considerate and very professional in their approach. They do a very good job, Dad looks and feels well cared for and their approach has certainly given us peace of mind and trust in the staff. They take time to make comments about Dad, via a diary, to answer our questions and to maintain his privacy and dignity. Dad is very happy with the service he receives and always comments on how nice and pleasant the carers are and he enjoys seeing a familiar, friendly face each day. There has always been a prompt, professional and friendly response to any query raised with the office and a willingness to change the schedule whenever needed. All of this gives the family great peace of mind that Dad is being cared for on a daily basis, especially as none of us live locally.
17 October 2024
The Guardian Angels carers we have been assigned to Mum have been great. It was a huge step for us getting Mum to accept care, but amazingly it has worked out due to the nature and skill of the carers. We are very grateful that Mum, who has dementia, has taken to them, and them to her!
04 September 2024
Guardian Angels have lived up to the name. They have been caring, supportive, and knowledgeable from the initial connection to the weekly Angel visit and the ongoing check-in about levels of service. I particularly like the app where I can easily check the weekly visit update to give comfort all is well. Takes some of the pressure off me. Mum now looks forward to the weekly visit for the support and some chat with her regular Angel.
19 July 2024
Excellent service throughout our time with Guardian Angels. I am included in the care of my sister and l try to keep the office informed of any changes. My sister's care plan was completed before any paid service was provided and the document was accurate, clear and detailed. The company is fully aware of the care needs and so the way the service is provided is superior in every way. We are grateful - everyone smiling and happy. Thank you.
10 July 2024
I have consistently received an excellent standard of care from Chichester Guardian Angels over the last three years. In my experience their carers are friendly, efficient and very professional. As I have Multiple Sclerosis they have always been flexible and compassionate regarding my changing care needs.
31 May 2024
A cheerful morning greeting, a happy smile and essential domestic chores tackled with alacrity. What more does a 97-year-old who lives alone need to start his day. Thank you Guardian Angels, you help me to continue living independently.
29 May 2024
My husband and I have been clients for three months and have nothing but good to report on Guardian Angel Carers. The carers are invariably helpful, conscientious and willing to do any task required of them. The organisation is efficient and cooperative, making every effort to comply with our wishes.
02 April 2024
My wife is in her 80th year with vascular dementia, and about four years ago, my doctor said unless I got some help, I wouldn't survive to take care of my wife. I had heard of Guardian Angels and after a professional review of my wife's needs and care plan, we agreed to go ahead with their services. We are thus in a good position to review their performance. With the two carers four times a day and an afternoon companion carer five days a week, we are totally satisfied with the care we have received. All the carers are well-trained, pleasant, loyal and first-class.
20 March 2024
Throughout my entire time with Guardian Angels, I have received nothing but the best! Care for Mum is just fabulous, each and every carer are thoughtful, empathetic, patient and very personable. Despite the rollercoaster of emotions Mum can go through, they continue to smile and help Mum through the difficult times, as well as share laughter through the good. Whilst all of the carers are amazing, I cannot forget the office staff and management, all of whom work hard and understand what is needed to help mum's care journey to be a positive one. I can't thank Guardian Angel Carers enough, for everything they do for Mum and my family. Thank you!
14 March 2024
I recently watched my elderly father suffer poor care when he became infirm and had to rely on the local authority's 'care by the lowest bidder'. So when my partner needed care I had a very clear idea of what I didn't want! I am happy to say that Guardian Angels have restored my faith in people. There are kind, caring people in the world who do a difficult job as well as they possibly can to ensure that their clients feel dignified and valuable. I am sure they have bad days, we all do, but I have never seen a sign of it in their work. They always leave my partner feeling better than she did when they arrived. They have become important members of her 'family'. So thank you Guardian Angels. What you do transforms people's lives.
30 May 2023
Due to circumstances beyond your control, the rotas you have sent out have not been adhered to, resulting in uncertainties as to who is coming and at what time! In some instances, this causes some distress and disruption to my daily routine and arrangements, i.e. cancelling doctor, hospital or dentist appointments or visits from family and friends - I do have a life! Regularity is important to me and the girls I have known for some time are wonderful. It takes time to get to know the new carers and to trust and understanding on both sides.
22 November 2021
I have now been with Guardian Angel Carers for many years. My particular needs stem from having MS and using a wheelchair. Because of the pandemic, the number of carers per client has been reduced so as to minimise cross-infection. Commendable on Guardian Angel Carers part, of course, as it has resulted in my main carer becoming very experienced in my particular needs. Ironically, though, it has also resulted in other carers being less familiar with routine aspects of my care when, every so often, they substitute for my main carer. As ever, the constant refrain of all Guardian Angel carers is that 7 a.m. to 10 p.m. makes for too long a working day. This worries me as a client because tiredness must surely affect their work as carers. Another constant anxiety is, they tell me, inadequate lack of travel time. Nearly all Guardian Angel carers are personable, careful and attentive. Sometimes, despite their initial in-house training, I have to instruct the odd carer in what they have to do.
04 November 2021
We understand that this has been a challenging period for Guardian Angel. However, everyone has certainly done their best for Dad. He has benefitted from a high level of consistency of carers and care provision.
02 November 2021
My first experience of such a service, but I am very pleased with it so far. The carers seem very caring and compassionate towards my mother.
29 October 2021
I am full of admiration for the way Guardian Angels have skilfully overcome the many difficulties at this time, including Covid and the labour shortage.
26 October 2021
Guardian Angel Carers have, like other care providers, suffered during Covid and since with staffing difficulties. They have coped admirably and the client always came first. The individual carers were all highly efficient and have dealt with my mother, who at times can be difficult, extremely well.
21 October 2021
Guardian Angel provides cleaning and care for two hours one week. The Task Angels provide help with any tasks the other week. We are very satisfied with their support.
11 October 2021
When extra morning care was required for Mum, the Guardian Angel's team were able to help very promptly, which we understand, owing to capacity issues, required some organising. We are grateful for the new morning visits, which help us and reassure us to know that Mum is taking her medication and enjoying her breakfast. Thank you, Guardian Angel!
07 October 2021
I am lucky to still be quite active. I always take a positive view of life. My carer is always supporting and helpful. The accounts deputy are easy to contact and are helpful. As it is not a problem, I am very happy with the service from Guardian Angels. Thank you.
08 September 2021
I have found Guardian Angel visits very social, pleasant and something to look forward to. They also offer practical and personal help.