Raikes Brook Farm, Garstang Road, Great Eccleston, Preston, PR3 0XA
View Full Details of Bowland Care ServicesThe care and support we received from Bowland Care was exceptional - from initial contact to assessment and through to the personal care for my terminally ill father all the staff were very caring, professional and friendly. Communication was very good - we knew in advance about the scheduled visits. The staff were also very good at advising of where additional/different support might be more suitable. Very happy to recommend Bowland Care as a provider.
Initial contact with Bowland Care Services was friendly and encouraging. My husband had a stroke, and he is unable to communicate plus is nonverbal and requires incontinence care. Bowland care staff are polite, efficient and punctual. They treat the patient with dignity and the bathroom is left tidy after use. I am happy with the services of Bowland Care Services.
So glad we chose Bowland Care who have been caring for my husband the past 3 years. All staff in general, with a couple of blips, which were dealt with swiftly, have shown excellent care and compassion to both my husband and myself. Very friendly and professional team.
Since having my carer 3x a week, my mental health has become more positive, and my social life has improved alot more. Where I can have family and friends around. My home feels alot more relaxed and tidy. I feel I have a good relationship with my carer, and I can talk anytime, day or night, about my emotions and if anything is troubling me.
I've been with Bowland for two weeks now, and I've found the staff to be friendly, efficient and caring. They have been very prompt with very little changes, unlike my previous care firm. They organised my transfer to them very quickly and professionally in light of my forthcoming hip replacement surgery.
Bowland Care started to provide care for my mum in September 2022. My mum lives with myself, my husband and our four children. Initially, I was very worried about having strangers coming into my home, but I knew that Mum's care needs were too complex for us to deal with. I have been absolutely amazed by the carer's kindness, thoughtfulness and compassion towards Mum (and to be honest towards our whole family). Each carer acts in a professional manner and shows genuine care and compassion during every visit. Procedures are always strictly adhered to, such as completing the care plan, which is regularly updated as Mum's care needs alter. I feel that I completely trust each and every carer, and Mum has two carers four times a day, equalling multiple careers coming into and out of our home. Bowland Care has enabled my mum to remain at home, maintain her dignity and feel safe, secure and well cared for at all times. I cannot thank them enough.
Bowland has cared for me for years - excellent. I suffer from MS. Bowland dresses and hoists me into my wheelchair every day. They shower me three times a week. All the staff are reliable, friendly and accommodating.
Great services, 1st class. All staff are very professional and friendly. Could not wish for anymore. They've helped communicate with doctors and other health professionals, also helped with social services. Thanks, Bowland.
We have been lucky enough as a family to have Bowland's carers looking after my mother for several years, after a road accident and an operation that left her with disabilities. My mother is in her mid-80s and has been adamant that she wanted to stay in her own home. Bowland were able to tailor their care so that we could fulfil our mother's wishes for many years, until the recent onset of Dementia. Bowland's manager and carers and are so kind, patient and helpful and have always gone above and beyond to support my mother with a huge range of issues. They have been responsive and flexible 24-7 when situations have suddenly changed and also when emergencies have arisen. Bowland are a truly wonderful team and we will be forever thankful for their exemplary services, help and kindness.
The carers provided by this company are excellent. Mum is extremely difficult to please, and has sacked many people in the past. She has been delighted with them, and will miss them dearly when she moves into Residential Care (too unsafe to be at home now). Highly recommended.
Bowland Care provided 24/7 care for my mum who had dementia and this meant we were able to keep her at home until she passed. They supported us for almost two years and provided excellent care through this time. The carers were professional, caring and supportive and we could not have asked for more. The management is very supportive.
Overall I find the service very good. I would have marked the options one level higher than I have just because there have been exceptions, however, problems etc have usually been resolved quickly especially if they concerned staff. However, I mainly have one member of staff who is absolutely exceptional and goes above and beyond what is expected. Re the value for money - I do feel charging double of Bank Holidays is unreasonable when staff receives only a minimal amount extra.
I contacted Bowland Care just prior to the first lockdown. I have been a full-time carer for my husband for several years who has PSP - Progressive Supranuclear Palsey. His condition has worsened over the last 4 years and by its nature is "progressive". My husband falls a lot and therefore I am unhappy to leave him at home on his own. After being granted a respite care allowance, I can now go out to appointments and (Covid permitting!) see friends again whom I have not been able to see for a couple of years. The carer who comes is usually the same one every time and she is lovely. My husband is happy to be left with her and I can relax knowing he is safe when I go out. This small break has made an immense difference to my well-being.
After we lost Mum, cared for so wonderfully by Bowland Care, my dad was very much comforted by the friendliness and sense of humour as the carers continued to visit him at home. They kept a close eye on him, and communication was excellent. It was lovely for him to be able to reminisce with them about Mum, and they helped him, and indeed all of us, through a very difficult time.
From my initial contact with Bowland Care Services, I was struct by their empathy and professionalism. The three people who provided overnight care from my mother, while she recovered her mobility and confidence following a bad fall and compound fracture of her ankle, were truly exceptional, caring and attentive. Each of the carers found just the right balance for my mother to feel confident having 'strangers' in her house overnight. I would recommend Bowland Care Services unreservedly.
Friendly professional team. No complaints at all.
Excellent care, staff are polite, efficient, dedicated and maintain high dignity in care and much emotional support. The management is exceptionally efficient, flexible to accommodate all needs and are extremely reliable.
I find this company very satisfactory and fulfilling.
I cannot recommend Bowland Care enough for the care they have given to my brother-in-law. With the lockdown, he lost his mobility but with gentle exercises and encouragement, his mobility has improved considerably. Nothing is too much trouble and they have surpassed what was expected. Can't thank them enough.
I could not manage without my team of carers; they are all angels.
The care and support we received from Bowland Care was exceptional - from initial contact to assessment and through to the personal care for my terminally ill father all the staff were very caring, professional and friendly. Communication was very good - we knew in advance about the scheduled visits. The staff were also very good at advising of where additional/different support might be more suitable. Very happy to recommend Bowland Care as a provider.
Initial contact with Bowland Care Services was friendly and encouraging. My husband had a stroke, and he is unable to communicate plus is nonverbal and requires incontinence care. Bowland care staff are polite, efficient and punctual. They treat the patient with dignity and the bathroom is left tidy after use. I am happy with the services of Bowland Care Services.
So glad we chose Bowland Care who have been caring for my husband the past 3 years. All staff in general, with a couple of blips, which were dealt with swiftly, have shown excellent care and compassion to both my husband and myself. Very friendly and professional team.
Since having my carer 3x a week, my mental health has become more positive, and my social life has improved alot more. Where I can have family and friends around. My home feels alot more relaxed and tidy. I feel I have a good relationship with my carer, and I can talk anytime, day or night, about my emotions and if anything is troubling me.
I've been with Bowland for two weeks now, and I've found the staff to be friendly, efficient and caring. They have been very prompt with very little changes, unlike my previous care firm. They organised my transfer to them very quickly and professionally in light of my forthcoming hip replacement surgery.
Bowland Care started to provide care for my mum in September 2022. My mum lives with myself, my husband and our four children. Initially, I was very worried about having strangers coming into my home, but I knew that Mum's care needs were too complex for us to deal with. I have been absolutely amazed by the carer's kindness, thoughtfulness and compassion towards Mum (and to be honest towards our whole family). Each carer acts in a professional manner and shows genuine care and compassion during every visit. Procedures are always strictly adhered to, such as completing the care plan, which is regularly updated as Mum's care needs alter. I feel that I completely trust each and every carer, and Mum has two carers four times a day, equalling multiple careers coming into and out of our home. Bowland Care has enabled my mum to remain at home, maintain her dignity and feel safe, secure and well cared for at all times. I cannot thank them enough.
Bowland has cared for me for years - excellent. I suffer from MS. Bowland dresses and hoists me into my wheelchair every day. They shower me three times a week. All the staff are reliable, friendly and accommodating.
Great services, 1st class. All staff are very professional and friendly. Could not wish for anymore. They've helped communicate with doctors and other health professionals, also helped with social services. Thanks, Bowland.
We have been lucky enough as a family to have Bowland's carers looking after my mother for several years, after a road accident and an operation that left her with disabilities. My mother is in her mid-80s and has been adamant that she wanted to stay in her own home. Bowland were able to tailor their care so that we could fulfil our mother's wishes for many years, until the recent onset of Dementia. Bowland's manager and carers and are so kind, patient and helpful and have always gone above and beyond to support my mother with a huge range of issues. They have been responsive and flexible 24-7 when situations have suddenly changed and also when emergencies have arisen. Bowland are a truly wonderful team and we will be forever thankful for their exemplary services, help and kindness.
The carers provided by this company are excellent. Mum is extremely difficult to please, and has sacked many people in the past. She has been delighted with them, and will miss them dearly when she moves into Residential Care (too unsafe to be at home now). Highly recommended.
Bowland Care provided 24/7 care for my mum who had dementia and this meant we were able to keep her at home until she passed. They supported us for almost two years and provided excellent care through this time. The carers were professional, caring and supportive and we could not have asked for more. The management is very supportive.
Overall I find the service very good. I would have marked the options one level higher than I have just because there have been exceptions, however, problems etc have usually been resolved quickly especially if they concerned staff. However, I mainly have one member of staff who is absolutely exceptional and goes above and beyond what is expected. Re the value for money - I do feel charging double of Bank Holidays is unreasonable when staff receives only a minimal amount extra.
I contacted Bowland Care just prior to the first lockdown. I have been a full-time carer for my husband for several years who has PSP - Progressive Supranuclear Palsey. His condition has worsened over the last 4 years and by its nature is "progressive". My husband falls a lot and therefore I am unhappy to leave him at home on his own. After being granted a respite care allowance, I can now go out to appointments and (Covid permitting!) see friends again whom I have not been able to see for a couple of years. The carer who comes is usually the same one every time and she is lovely. My husband is happy to be left with her and I can relax knowing he is safe when I go out. This small break has made an immense difference to my well-being.
After we lost Mum, cared for so wonderfully by Bowland Care, my dad was very much comforted by the friendliness and sense of humour as the carers continued to visit him at home. They kept a close eye on him, and communication was excellent. It was lovely for him to be able to reminisce with them about Mum, and they helped him, and indeed all of us, through a very difficult time.
From my initial contact with Bowland Care Services, I was struct by their empathy and professionalism. The three people who provided overnight care from my mother, while she recovered her mobility and confidence following a bad fall and compound fracture of her ankle, were truly exceptional, caring and attentive. Each of the carers found just the right balance for my mother to feel confident having 'strangers' in her house overnight. I would recommend Bowland Care Services unreservedly.
Friendly professional team. No complaints at all.
Excellent care, staff are polite, efficient, dedicated and maintain high dignity in care and much emotional support. The management is exceptionally efficient, flexible to accommodate all needs and are extremely reliable.
I find this company very satisfactory and fulfilling.
I cannot recommend Bowland Care enough for the care they have given to my brother-in-law. With the lockdown, he lost his mobility but with gentle exercises and encouragement, his mobility has improved considerably. Nothing is too much trouble and they have surpassed what was expected. Can't thank them enough.
I could not manage without my team of carers; they are all angels.