Submit a Review for Bluebird Care Harrow & Brent
107 Kenton Road, Harrow, HA3 0AN
View Full Details of Bluebird Care Harrow & BrentLatest Reviews for Bluebird Care Harrow & Brent
24 May 2023
Where initially we were not happy with the carer provided and really quite disappointed, this was resolved immediately. The carer that was subsequently provided, is great and my mother is very happy. Even the carer that has covered any leave in the past, has equally been great and there has been no drop off in service and care. Any dealings with the office have always been polite, helpful and professional.
24 May 2023
Overall, BlueBird are good, however, there can be some issues with visits being late or visits that were meant to be cancelled were not. The staff are really friendly, helpful and are really easy to contact.
24 May 2023
My carer is an amazing carer. Not only does she take amazing care of me but I see her as a friend. She’s a lovely person. She’s extremely patient and kind. Another carer who comes at the weekend is also very professional and looks after my every need with care and respect.
24 May 2023
Excellent service. Very good understanding and care of my dad. The carers have shown excellent commitment. I would happily recommend Bluebird Care to others in need of such care. Thank you to two staff members in particular and the others. Thank you.
15 May 2023
I have 2 relatives under the most wonderful and loving care of Bluebird in Harrow. The owners and managers go above and beyond the call of duty and it doesn’t matter what time of day or night, they are there with love and support. I have the most wonderful live-in carer from Bluebird, who is looking after my darling auntie who is nearly 96 years young, to be honest, if it wasn’t for one staff member in particular, at Bluebird and the care shown to my auntie, she wouldn’t be here now. The dedication and passion that Bluebird Harrow show is amazing and knowing my auntie is safe and well-loved, fed and looked after, gives me peace of mind. My father-in-law is also under the care of Bluebird in Harrow. He loves every day knowing, he is going to have the visits. Two staff members in particular, at Bluebird in Harrow and all the staff, don’t just care for the person they are looking after, but for the families of those they look after too. They are a reliable, honest and trustworthy agency to care for loved ones.
02 May 2023
Totally waste of time. Carers are on the phone constantly, management is non-existent and abrasive and overall a very poor service, as the Care Quality Commission has rightfully indicated but hasn’t gone deep enough. Save your time and money and avoid this agency where nepotism is king and the quality of the service delivered is sub-par, paying a premium for it. I can tell you that one manager was going on and on about another previous manager when in fact they never met! If they are capable of opinionating about someone they never met, it shows the true ethics of this Brent branch.
31 August 2021
You definitely get what you pay for, Bluebird Care is not the cheapest provider but my experience has been they have the BEST carers for my mum. The carers are friendly, super professional and nothing has been too much trouble. This is the 3rd provider we’ve used over the last 7years. They’re so good and the best thing is that we’ve had one Carer for the last 5 years. She’s amazing. What would we have done without her? The office staff are polite and on the whole always willing to help with rotas available in advance. There is definitely an air of professionalism when you meet the carers. So grateful that they are looking after mum to high standards especially as she is not able to help herself now. Well done Bluebird Team!
30 November 2018
My carers have been very kind. The service is excellent and very happy.
24 September 2018
After much research and meeting assessors from two agencies, my daughter and I decided on Bluebird. Their 24-hour service is a confidence builder. The office staff are helpful, sympathetic and courteous. The carers are polite and know what is required.
31 March 2017
I am happy with the service I have been receiving, the carer is prompt and efficient and does the cleaning work I want her to do. She normally takes about an hour to do the work.
31 March 2017
We are happy with the Bluebird Care agency. They are helpful and have kind behaviour with us. If I want to was to recommend my friends it would be Bluebird Care. Thank you very much, Bluebird Care.
14 October 2015
Bluebird Care looks after my father, the carers who visit are very well trained, kind and gentle. My father looks forward to seeing them daily as they have a great relationship. I am very pleased with the service we get from Bluebird Care and the office.
13 October 2015
Bluebird Care has provided good service to my husband, carer is excellent.
09 October 2015
Our experience with Bluebird Care has been great!
09 October 2015
The standard of care by the carer is very good. They are a great support to me. I am very grateful for the help received from Bluebird Care Brent.
07 October 2015
We are very pleased with our carer. She is very comfortable and helpful very thoughtful with mum. She is also hard-working and patient, also resourceful. She is cheerful and friendly, keen to help at all times. Very understanding nature, responsible to leave mum with as I have to go out sometimes. A very praiseworthy person.
05 October 2015
The care service is very good taking into consideration the client needs. They respect the client condition and needs and deal with them in a professional manner.
02 October 2015
I am satisfied with the service and care that the staff at Bluebird Care provide my mother.
30 September 2015
I am very satisfied with my carer who is my regular carer, he is very prompt with his timings and we are informed if he is running late. The service in general is good and I am happy.
30 September 2015
Good agency, carers are helpful.
Latest Reviews for Bluebird Care Harrow & Brent
24 May 2023
Where initially we were not happy with the carer provided and really quite disappointed, this was resolved immediately. The carer that was subsequently provided, is great and my mother is very happy. Even the carer that has covered any leave in the past, has equally been great and there has been no drop off in service and care. Any dealings with the office have always been polite, helpful and professional.
24 May 2023
Overall, BlueBird are good, however, there can be some issues with visits being late or visits that were meant to be cancelled were not. The staff are really friendly, helpful and are really easy to contact.
24 May 2023
My carer is an amazing carer. Not only does she take amazing care of me but I see her as a friend. She’s a lovely person. She’s extremely patient and kind. Another carer who comes at the weekend is also very professional and looks after my every need with care and respect.
24 May 2023
Excellent service. Very good understanding and care of my dad. The carers have shown excellent commitment. I would happily recommend Bluebird Care to others in need of such care. Thank you to two staff members in particular and the others. Thank you.
15 May 2023
I have 2 relatives under the most wonderful and loving care of Bluebird in Harrow. The owners and managers go above and beyond the call of duty and it doesn’t matter what time of day or night, they are there with love and support. I have the most wonderful live-in carer from Bluebird, who is looking after my darling auntie who is nearly 96 years young, to be honest, if it wasn’t for one staff member in particular, at Bluebird and the care shown to my auntie, she wouldn’t be here now. The dedication and passion that Bluebird Harrow show is amazing and knowing my auntie is safe and well-loved, fed and looked after, gives me peace of mind. My father-in-law is also under the care of Bluebird in Harrow. He loves every day knowing, he is going to have the visits. Two staff members in particular, at Bluebird in Harrow and all the staff, don’t just care for the person they are looking after, but for the families of those they look after too. They are a reliable, honest and trustworthy agency to care for loved ones.
02 May 2023
Totally waste of time. Carers are on the phone constantly, management is non-existent and abrasive and overall a very poor service, as the Care Quality Commission has rightfully indicated but hasn’t gone deep enough. Save your time and money and avoid this agency where nepotism is king and the quality of the service delivered is sub-par, paying a premium for it. I can tell you that one manager was going on and on about another previous manager when in fact they never met! If they are capable of opinionating about someone they never met, it shows the true ethics of this Brent branch.
31 August 2021
You definitely get what you pay for, Bluebird Care is not the cheapest provider but my experience has been they have the BEST carers for my mum. The carers are friendly, super professional and nothing has been too much trouble. This is the 3rd provider we’ve used over the last 7years. They’re so good and the best thing is that we’ve had one Carer for the last 5 years. She’s amazing. What would we have done without her? The office staff are polite and on the whole always willing to help with rotas available in advance. There is definitely an air of professionalism when you meet the carers. So grateful that they are looking after mum to high standards especially as she is not able to help herself now. Well done Bluebird Team!
30 November 2018
My carers have been very kind. The service is excellent and very happy.
24 September 2018
After much research and meeting assessors from two agencies, my daughter and I decided on Bluebird. Their 24-hour service is a confidence builder. The office staff are helpful, sympathetic and courteous. The carers are polite and know what is required.
31 March 2017
I am happy with the service I have been receiving, the carer is prompt and efficient and does the cleaning work I want her to do. She normally takes about an hour to do the work.
31 March 2017
We are happy with the Bluebird Care agency. They are helpful and have kind behaviour with us. If I want to was to recommend my friends it would be Bluebird Care. Thank you very much, Bluebird Care.
14 October 2015
Bluebird Care looks after my father, the carers who visit are very well trained, kind and gentle. My father looks forward to seeing them daily as they have a great relationship. I am very pleased with the service we get from Bluebird Care and the office.
13 October 2015
Bluebird Care has provided good service to my husband, carer is excellent.
09 October 2015
Our experience with Bluebird Care has been great!
09 October 2015
The standard of care by the carer is very good. They are a great support to me. I am very grateful for the help received from Bluebird Care Brent.
07 October 2015
We are very pleased with our carer. She is very comfortable and helpful very thoughtful with mum. She is also hard-working and patient, also resourceful. She is cheerful and friendly, keen to help at all times. Very understanding nature, responsible to leave mum with as I have to go out sometimes. A very praiseworthy person.
05 October 2015
The care service is very good taking into consideration the client needs. They respect the client condition and needs and deal with them in a professional manner.
02 October 2015
I am satisfied with the service and care that the staff at Bluebird Care provide my mother.
30 September 2015
I am very satisfied with my carer who is my regular carer, he is very prompt with his timings and we are informed if he is running late. The service in general is good and I am happy.
30 September 2015
Good agency, carers are helpful.