Submit a Review for Bluebird Care East Devon
141 High Street, Honiton, EX14 1LW
View Full Details of Bluebird Care East DevonLatest Reviews for Bluebird Care East Devon
17 February 2025
The team at BlueBird East Devon looked after my mum beautifully in her last months. Every function within the team (carers, office staff and managers) offered an exemplary service. The team showed respect and compassion to my mum; respecting her wishes to be looked after in her home till the very end would not have been possible without their outstanding care. At times of crisis, they stepped in and flexed care provision to ensure Mum was kept safe. In particular, her main carers were there to support me as well as my mum. Continuity of care was so vitally important to my mum and her regular carers became friends very quickly; this level of kindness is so important when patients are nearing end of life, particularly those who are so fiercely independent, like my mum. Also, the team in the office were fabulous - they were both so calm and compassionate in moments of crisis! I can't recommend BlueBird highly enough. They are the very best.
27 December 2024
My mother used Bluebird for just over a year, with visiting care for an hour each morning to help with washing, dressing, and minor chores. She only stopped when she needed a live-in care service. The care provided was absolutely excellent. Bluebird is one of the most expensive agencies, but the standard of the care staff was faultless. She has made genuine friendships with the carers and was quite tearful about the idea of not seeing them again after moving to live-in care. I wouldn't hesitate to recommend Bluebird Exmouth for visiting care if you can afford them. The only niggle my mother had was communicating with the Bluebird office staff. When she was confused over appointment times, she would try to phone the office, but often the phone would go unanswered. Also, the emails giving her appointment times were from a "no reply" address. She would try to reply to them and was confused when they went unanswered. Those are the minor areas I think Bluebird could try to improve upon.
22 September 2023
The staff who attend my mother are so friendly and professional. They treat her with respect and dignity. Would no hesitate to recommend Bluebird Care East Devon. Always reliable and on time.
21 August 2023
Exmouth Bluebird team have given outstanding care and support to my mum for over 12 months, often going above and beyond. The staff are lovely. I live in Yorkshire and the accessible care notes have been invaluable for my peace of mind. I would highly recommend them to anyone seeking care for their relative. Thank you to the amazing team.
21 August 2023
Whilst my wife was away on a respite break, carers came into our home twice a day to make sure I remembered to take my tablets and had breakfast or an evening meal. During the day, for one hour, an enabler visited me to chat with me and give me an opportunity to go for a walk, if I had any worries about the day I could talk about it with them. I found the carers and enabler were reliable, extremely polite, friendly, respectful and efficient. I enjoyed the time my wife was away and am very happy with the care provided. The electronic link my wife had with the care team was invaluable for reassurance and peace of mind. Easy to use.
10 August 2023
Bluebird provides exactly the service I require - professional, competent and friendly. I would recommend its services to anyone requiring care at home.
10 August 2023
The team have been very helpful, supporting me three times a day with meals, dressing, personal care and household tasks.
25 July 2023
Bluebird Exmouth are simply superb. Both within the office and the employees. Whatever I request is given thought and if the result is not possible a reason is given and I can understand why, which is so important. Every effort is done to fulfil my request. For example, the person answering the mobile phone last Saturday was able to help with my request, a huge thank you to her. My mother’s dementia is deteriorating and is totally understood by the staff in the office at Exmouth. The carers are wonderful, I am often on my regular video call to Mummy when they arrive in the evening and I catch up with the regulars, whom Mummy feels so safe and happy with. Thank you so much for your compassion and care, it is so appreciated.
08 February 2023
I cannot praise or thank Bluebird Care enough for the incredible care they gave my Father-in-law, and also the support they gave to us, in the last few weeks of his life. Every single member of their wonderful team was without exception, polite, kind, thoughtful and above all professional. From the admin staff who carried out the initial assessment, to the fantastic team that came in around the clock to look after him. Because of Bluebird my Father-in-law was able to stay in his own home right up until he peacefully passed away. Thank you so much to each and every one of you.
28 July 2022
The services provided for my son while we were on holiday for a week were exceptional. All the carers were professional, reliable, efficient and very caring and made him feel relaxed and happy with their friendly banter. Nothing was too much trouble for them. Amazing support all week, much appreciated, thank you.
07 July 2022
The care and understanding when dealing with my wife, who is doubly incontinent and can be awkward, is absolutely outstanding.
07 July 2022
Bluebird helped me look after my mum through the last four years of her life. She had dementia, which saw her decline slowly over that time. Following a stroke, her needs (and mine, as her prime carer) increased. Bluebird then came every morning for the last six months. I received excellent support from the coordinators, who always did their best to organise carers for the days and times that suited us, even when needs changed. Every carer was good at their job, providing gentle, respectful and very friendly care. I had my favourites, of course! Those who made me feel particularly supported through their professional experience and wonderful attitude to care. But, I was happy to see any of them. I couldn’t have done it without them, and I would recommend the organisation without hesitation to anyone who needs any level of help and support.
10 June 2022
In May, my aunt suffered a deterioration in her health. We were fearful of how things would work out, regarding her quality of life. However, by increasing visits from Bluebird Care, she is once again feeling so much better and intends to carry on enjoying living in her own home. This situation could not have been achieved without the care and support which she has received from Bluebird. The service is so reliable, and my aunt sings the praises of those who visit her. Thank you, Bluebird - it makes a world of difference to know my aunt is happy again, and she is still doing so well at the grand age of 96-years (the same age as the Queen)!
22 April 2022
I've been really impressed by Bluebird. The live-in-care manager took great care to match my parents with the right carer and even managed to extend the care with 1 day's notice when my father had a fall. My parents have now had 2 cares and both have been exemplary. The first carer was incredibly kind and attentive, taking care to work with my father's routines his mood lifted within days of her arrival. The second carer impressed from the start, containing pragmatism with kindness and generosity of spirit she looked after my mother initially whilst my father was in hospital, raising the spirits by cooking delicious food including wonderful cakes. Since my father's return, she has worked tirelessly and proactively to address his mobility and other issues. My father is really compatible with her and his improvement in the last 2 weeks is largely down to her. I do not know what we would have done without her.
28 March 2022
I am extremely happy with all the care I receive and the care workers are lovely.
28 March 2022
All the staff do a wonderful job when they visit. The office was helpful in setting my care up.
28 March 2022
All the carers I have met have been courteous, friendly, helpful people.
24 March 2022
I cannot praise too highly the three young ladies who have visited me. They are all so hardworking and a delight they are caring and they really do care and know what they are doing. Thank you all.
23 March 2022
The carers are very helpful and understanding of my husband's Dementia.
17 March 2022
All staff arrived promptly at the time arranged. All were cheerful, polite, meticulously clean and professional in their care. I cannot recommend Bluebird care highly enough. They proved to be utterly reliable and treated my husband so kindly and afforded him every dignity.
Latest Reviews for Bluebird Care East Devon
17 February 2025
The team at BlueBird East Devon looked after my mum beautifully in her last months. Every function within the team (carers, office staff and managers) offered an exemplary service. The team showed respect and compassion to my mum; respecting her wishes to be looked after in her home till the very end would not have been possible without their outstanding care. At times of crisis, they stepped in and flexed care provision to ensure Mum was kept safe. In particular, her main carers were there to support me as well as my mum. Continuity of care was so vitally important to my mum and her regular carers became friends very quickly; this level of kindness is so important when patients are nearing end of life, particularly those who are so fiercely independent, like my mum. Also, the team in the office were fabulous - they were both so calm and compassionate in moments of crisis! I can't recommend BlueBird highly enough. They are the very best.
27 December 2024
My mother used Bluebird for just over a year, with visiting care for an hour each morning to help with washing, dressing, and minor chores. She only stopped when she needed a live-in care service. The care provided was absolutely excellent. Bluebird is one of the most expensive agencies, but the standard of the care staff was faultless. She has made genuine friendships with the carers and was quite tearful about the idea of not seeing them again after moving to live-in care. I wouldn't hesitate to recommend Bluebird Exmouth for visiting care if you can afford them. The only niggle my mother had was communicating with the Bluebird office staff. When she was confused over appointment times, she would try to phone the office, but often the phone would go unanswered. Also, the emails giving her appointment times were from a "no reply" address. She would try to reply to them and was confused when they went unanswered. Those are the minor areas I think Bluebird could try to improve upon.
22 September 2023
The staff who attend my mother are so friendly and professional. They treat her with respect and dignity. Would no hesitate to recommend Bluebird Care East Devon. Always reliable and on time.
21 August 2023
Exmouth Bluebird team have given outstanding care and support to my mum for over 12 months, often going above and beyond. The staff are lovely. I live in Yorkshire and the accessible care notes have been invaluable for my peace of mind. I would highly recommend them to anyone seeking care for their relative. Thank you to the amazing team.
21 August 2023
Whilst my wife was away on a respite break, carers came into our home twice a day to make sure I remembered to take my tablets and had breakfast or an evening meal. During the day, for one hour, an enabler visited me to chat with me and give me an opportunity to go for a walk, if I had any worries about the day I could talk about it with them. I found the carers and enabler were reliable, extremely polite, friendly, respectful and efficient. I enjoyed the time my wife was away and am very happy with the care provided. The electronic link my wife had with the care team was invaluable for reassurance and peace of mind. Easy to use.
10 August 2023
Bluebird provides exactly the service I require - professional, competent and friendly. I would recommend its services to anyone requiring care at home.
10 August 2023
The team have been very helpful, supporting me three times a day with meals, dressing, personal care and household tasks.
25 July 2023
Bluebird Exmouth are simply superb. Both within the office and the employees. Whatever I request is given thought and if the result is not possible a reason is given and I can understand why, which is so important. Every effort is done to fulfil my request. For example, the person answering the mobile phone last Saturday was able to help with my request, a huge thank you to her. My mother’s dementia is deteriorating and is totally understood by the staff in the office at Exmouth. The carers are wonderful, I am often on my regular video call to Mummy when they arrive in the evening and I catch up with the regulars, whom Mummy feels so safe and happy with. Thank you so much for your compassion and care, it is so appreciated.
08 February 2023
I cannot praise or thank Bluebird Care enough for the incredible care they gave my Father-in-law, and also the support they gave to us, in the last few weeks of his life. Every single member of their wonderful team was without exception, polite, kind, thoughtful and above all professional. From the admin staff who carried out the initial assessment, to the fantastic team that came in around the clock to look after him. Because of Bluebird my Father-in-law was able to stay in his own home right up until he peacefully passed away. Thank you so much to each and every one of you.
28 July 2022
The services provided for my son while we were on holiday for a week were exceptional. All the carers were professional, reliable, efficient and very caring and made him feel relaxed and happy with their friendly banter. Nothing was too much trouble for them. Amazing support all week, much appreciated, thank you.
07 July 2022
The care and understanding when dealing with my wife, who is doubly incontinent and can be awkward, is absolutely outstanding.
07 July 2022
Bluebird helped me look after my mum through the last four years of her life. She had dementia, which saw her decline slowly over that time. Following a stroke, her needs (and mine, as her prime carer) increased. Bluebird then came every morning for the last six months. I received excellent support from the coordinators, who always did their best to organise carers for the days and times that suited us, even when needs changed. Every carer was good at their job, providing gentle, respectful and very friendly care. I had my favourites, of course! Those who made me feel particularly supported through their professional experience and wonderful attitude to care. But, I was happy to see any of them. I couldn’t have done it without them, and I would recommend the organisation without hesitation to anyone who needs any level of help and support.
10 June 2022
In May, my aunt suffered a deterioration in her health. We were fearful of how things would work out, regarding her quality of life. However, by increasing visits from Bluebird Care, she is once again feeling so much better and intends to carry on enjoying living in her own home. This situation could not have been achieved without the care and support which she has received from Bluebird. The service is so reliable, and my aunt sings the praises of those who visit her. Thank you, Bluebird - it makes a world of difference to know my aunt is happy again, and she is still doing so well at the grand age of 96-years (the same age as the Queen)!
22 April 2022
I've been really impressed by Bluebird. The live-in-care manager took great care to match my parents with the right carer and even managed to extend the care with 1 day's notice when my father had a fall. My parents have now had 2 cares and both have been exemplary. The first carer was incredibly kind and attentive, taking care to work with my father's routines his mood lifted within days of her arrival. The second carer impressed from the start, containing pragmatism with kindness and generosity of spirit she looked after my mother initially whilst my father was in hospital, raising the spirits by cooking delicious food including wonderful cakes. Since my father's return, she has worked tirelessly and proactively to address his mobility and other issues. My father is really compatible with her and his improvement in the last 2 weeks is largely down to her. I do not know what we would have done without her.
28 March 2022
I am extremely happy with all the care I receive and the care workers are lovely.
28 March 2022
All the staff do a wonderful job when they visit. The office was helpful in setting my care up.
28 March 2022
All the carers I have met have been courteous, friendly, helpful people.
24 March 2022
I cannot praise too highly the three young ladies who have visited me. They are all so hardworking and a delight they are caring and they really do care and know what they are doing. Thank you all.
23 March 2022
The carers are very helpful and understanding of my husband's Dementia.
17 March 2022
All staff arrived promptly at the time arranged. All were cheerful, polite, meticulously clean and professional in their care. I cannot recommend Bluebird care highly enough. They proved to be utterly reliable and treated my husband so kindly and afforded him every dignity.