Submit a Review for Bluebird Care Clapham & Streatham
5 College Mews, London, SW18 2SJ
View Full Details of Bluebird Care Clapham & StreathamLatest Reviews for Bluebird Care Clapham & Streatham
10 April 2025
Bluebird provided home carers for my wife in the brief period when she became very ill before going into hospice. The company was easy and straightforward to deal with in organisational and financial terms, and the carers themselves were good, dedicated people, always on time and very caring and conscientious in their work.
09 January 2025
My husband has dementia. Over a period of a little more than a year, as his needs increased, we went from having one afternoon of companion care a week to four afternoons. I felt wholly confident that the Bluebird Care team would make sure that any booking was honoured and this confidence was justified. We much appreciated the support and care provided by all the carers who came to us, who seemed to have been handpicked to be able to get on my husband's wavelength. The quality of care received contributed to my husband being able to stay at home for longer than expected. I'm sorry that the review guidelines prevent me from naming individuals, but I hope they will know who they are, especially one member of staff, in particular, who came once a week for over a year, latterly more often, and another member of staff. Thank you both for making this horrible journey with dementia that bit easier for my husband and me.
24 May 2024
On the whole, the care assistants are nice people with whom, as a client, one can engage with. However, a concern is their capacity to ask questions of the client that would make their job easier and higher standards achieved.
17 May 2024
We started using Bluebird Care in April, after a bad experience with a different agency. Well, a month and a half in, we have seen such a difference in everything. My dad, his home, the interaction between him and the lovely ladies who look after him. He has Alzheimer's and as we don't live close by, it's been a worrying time but we all feel a little less anxious about it now. Bluebird has really helped ease the load. We feel confident with the care he's receiving now. Everything has been easy, from our first meeting with the care manager, who actually took the time to speak to my dad, to the payments team, who were kind and helpful, to the wonderful staff in the office, who I know have the patience of saints, to the carers themselves, who do the toughest job. We couldn't be happier.
12 July 2023
Far superior to previous providers.
27 March 2023
We have always had good staff looking after my mother which has assisted my mother in attaining a quality of life we all required as a family. Being fortunate to have good carers for four years since my mother's care plan started, it has given everyone a comfort factor that was certainly welcomed.
07 March 2023
My experience with Bluebird Care over these last three years has been a positive one. As I do not live near my aunt, I am informed regularly of what is happening and if any problems occur, the Bluebird Care team are helpful and supportive, and together we work well, always putting the needs of my aunt first. Along with being professional at all times, I have also found the Bluebird team to be caring and kind.
15 March 2022
Bluebird Care have provided companionship and light household support for my mother, who is 90 years old and suffers from problems of focus and memory, for around a year now. It was not an easy assignment for Bluebird, as mum is very proud and independent and reluctant to admit that she needs support. So from the start, what was needed was tact and patience, all of which came plentiful! From the initial assessment, to the choice of a carer that would suit my mum's temperament, to flexibility in terms of meeting our needs, in good and not so good times, Bluebird, have always got it just right. Not just a professional service, but a kind and caring one too.
16 December 2021
My experience with Bluebird Care has extended over eight months of personal home care. During this time I have been satisfied with all aspects of my care. When a problem arose with a relief carer, the manager dealt with the situation swiftly and competently. I would recommend this agency to friends and neighbours without hesitation.
25 November 2021
Bluebird Care provided carers for 2 stages of my dad's care requirements. The first for 2 periods of 2 hours each per day and then later when he needed extra continuous 24-hour live-in care. In both instances, their focus was on delivering the care that was needed working alongside other NHS and St Christopher's Hospice to deliver an overall care package that met my dad's needs. Eventually, my dad's cancer had impacts that first made him housebound and later bed-bound needing full care including feeding, washing and sanitation. The care provided adapted to deliver what was needed with attention to sustaining movement and trips out in early stages and then comfort and personal service later. Before he died my dad loved his live-in carer provided by Bluebird. When I go I will hope to get this care that Bluebird provided for my dad!
18 August 2021
Bluebird Care has been providing extensive care to my friend for the last year after she came out of hospital totally bedbound and unable to do anything for herself. The care and compassion shown by the carers were excellent, I cannot thank them enough for the way they looked after her. I know she was extremely grateful as was I, it put my mind at rest that she was being treated so well during a very difficult time in her life. Sadly, she has recently passed but right up until the last moment, they loved and cared for her. The office team bent over backwards if I ever needed to contact them, one of the most important aspects was the continuity of care; they tried, where possible, to keep the same carers visiting her and on the very odd occasion, they had to change they always informed me. The whole team, office and carers alike have been a great help to me in coming to terms with my friend's passing, I cannot thank them enough.
18 August 2021
Excellent service provided in a kind, compassionate and professional way with a smile. The office team provided a very good service with timely and relevant communications at all times. Highly recommended.
26 March 2021
The agency administration systems are very sound and are backed up by good office and coordinating staff. The carers are very good, and if not, there is quick remedial action. Clients’ relatives etc can use a phone app to track in real-time what the carers are reporting on, this is very reassuring. Similarly, the use of PPE is sound. I would prefer to care for my mum myself, but cannot; in such circumstances, I have found Bluebird a reliable substitute.
26 March 2021
Where to even start with how brilliant, professional and life-saving Bluebird have been? My elderly father came out of hospital a month ago, very frail and with a lengthy rehabilitation ahead of him. We had some incredibly traumatic experiences with the NHS designated carers (poor/dangerous training, unreliable) but fortunately, we had also set up a visiting care timetable with Bluebird. The carers came to our rescue many times when we were left high and dry and needed Bluebird carers to step in last minute, and responded to our distress/worries with empathy, efficiency and flexibility. The Bluebird carers themselves have all been well trained, experienced, friendly, respectful and conscientious as well as being lovely to spend time with! As we move forward with my dad's rehabilitation it is so good to know there is a top-notch local care agency just a phone call away. Thank you so much to everyone at Bluebird - we are truly grateful!
23 February 2021
I have been extremely fortunate to be matched with two pleasant ladies who carry out their duties in a professional way. Duties include household chores, general cleaning, vacuuming, laundry and pharmacy. They are reliable willing and helpful turn up on time do whatever is asked of them and keen to ask if they should do jobs when I forget to mention them. I am happy with them and will have them again if needed.
04 February 2021
I received first-class care from all the staff. I really couldn't have wished for better. I will definitely be using Bluebird Home Care in the future for my needs. Bluebird care is second to none.
02 February 2021
I am very impressed with the care given to my mum over the last year. Bluebird Care have been very flexible and responsive to changing needs, and I feel very confident that Mum is being looked after well. Communication with the agency is very good. They have also provided consistent care people, and this is really important for Mum as she has been very resistant to having anyone coming into her home. Now I think she values the relationships she has made. I can sleep easier at night! I would have no hesitation in recommending Bluebird - they have been fabulous.
02 February 2021
Good company with informative emails regarding rotas and bills etc. The manager keeps in contact and has good carers. The only bad point is charging double on bank holidays! PS. hope the staff get double on those days but doubt it!
29 January 2021
My cousin fell down the stairs recently and, after a period in hospital, required support to be able to live at home. Whilst the Social Services provided some help we naturally turned to Bluebird who had been providing cleaning and shopping before the accident. They were marvellous providing additional care and assistance the day we asked for it. They provided someone who is kind, considerate and very helpful and who seems to genuinely care about my cousin. The office staff are equally kind and considerate, doing all they can to support my cousin (they are currently organising a stairlift for her). They have been excellent at keeping me advised of what is happening and have been able to offer me some very useful advice and support. I am very impressed at the friendliness that I have found from everyone at Bluebird, it is almost as if they are part of the family. They have also provided fantastic care to my cousin's husband, who sadly died last year. I can't praise them highly enough.
29 January 2021
I have been delighted with the quality of care that my aunt receives. She has Alzheimer's and is dealt with with dignity and consideration. My Aunt has built up a trusting relationship with her carers and looks forward to their visits. They have dealt with any issues arising in a friendly and professional way. In addition to the front line care, I have also been impressed with the understanding and flexibility of office staff and management when any issues are dealt with quickly and efficiently.
Latest Reviews for Bluebird Care Clapham & Streatham
10 April 2025
Bluebird provided home carers for my wife in the brief period when she became very ill before going into hospice. The company was easy and straightforward to deal with in organisational and financial terms, and the carers themselves were good, dedicated people, always on time and very caring and conscientious in their work.
09 January 2025
My husband has dementia. Over a period of a little more than a year, as his needs increased, we went from having one afternoon of companion care a week to four afternoons. I felt wholly confident that the Bluebird Care team would make sure that any booking was honoured and this confidence was justified. We much appreciated the support and care provided by all the carers who came to us, who seemed to have been handpicked to be able to get on my husband's wavelength. The quality of care received contributed to my husband being able to stay at home for longer than expected. I'm sorry that the review guidelines prevent me from naming individuals, but I hope they will know who they are, especially one member of staff, in particular, who came once a week for over a year, latterly more often, and another member of staff. Thank you both for making this horrible journey with dementia that bit easier for my husband and me.
24 May 2024
On the whole, the care assistants are nice people with whom, as a client, one can engage with. However, a concern is their capacity to ask questions of the client that would make their job easier and higher standards achieved.
17 May 2024
We started using Bluebird Care in April, after a bad experience with a different agency. Well, a month and a half in, we have seen such a difference in everything. My dad, his home, the interaction between him and the lovely ladies who look after him. He has Alzheimer's and as we don't live close by, it's been a worrying time but we all feel a little less anxious about it now. Bluebird has really helped ease the load. We feel confident with the care he's receiving now. Everything has been easy, from our first meeting with the care manager, who actually took the time to speak to my dad, to the payments team, who were kind and helpful, to the wonderful staff in the office, who I know have the patience of saints, to the carers themselves, who do the toughest job. We couldn't be happier.
12 July 2023
Far superior to previous providers.
27 March 2023
We have always had good staff looking after my mother which has assisted my mother in attaining a quality of life we all required as a family. Being fortunate to have good carers for four years since my mother's care plan started, it has given everyone a comfort factor that was certainly welcomed.
07 March 2023
My experience with Bluebird Care over these last three years has been a positive one. As I do not live near my aunt, I am informed regularly of what is happening and if any problems occur, the Bluebird Care team are helpful and supportive, and together we work well, always putting the needs of my aunt first. Along with being professional at all times, I have also found the Bluebird team to be caring and kind.
15 March 2022
Bluebird Care have provided companionship and light household support for my mother, who is 90 years old and suffers from problems of focus and memory, for around a year now. It was not an easy assignment for Bluebird, as mum is very proud and independent and reluctant to admit that she needs support. So from the start, what was needed was tact and patience, all of which came plentiful! From the initial assessment, to the choice of a carer that would suit my mum's temperament, to flexibility in terms of meeting our needs, in good and not so good times, Bluebird, have always got it just right. Not just a professional service, but a kind and caring one too.
16 December 2021
My experience with Bluebird Care has extended over eight months of personal home care. During this time I have been satisfied with all aspects of my care. When a problem arose with a relief carer, the manager dealt with the situation swiftly and competently. I would recommend this agency to friends and neighbours without hesitation.
25 November 2021
Bluebird Care provided carers for 2 stages of my dad's care requirements. The first for 2 periods of 2 hours each per day and then later when he needed extra continuous 24-hour live-in care. In both instances, their focus was on delivering the care that was needed working alongside other NHS and St Christopher's Hospice to deliver an overall care package that met my dad's needs. Eventually, my dad's cancer had impacts that first made him housebound and later bed-bound needing full care including feeding, washing and sanitation. The care provided adapted to deliver what was needed with attention to sustaining movement and trips out in early stages and then comfort and personal service later. Before he died my dad loved his live-in carer provided by Bluebird. When I go I will hope to get this care that Bluebird provided for my dad!
18 August 2021
Bluebird Care has been providing extensive care to my friend for the last year after she came out of hospital totally bedbound and unable to do anything for herself. The care and compassion shown by the carers were excellent, I cannot thank them enough for the way they looked after her. I know she was extremely grateful as was I, it put my mind at rest that she was being treated so well during a very difficult time in her life. Sadly, she has recently passed but right up until the last moment, they loved and cared for her. The office team bent over backwards if I ever needed to contact them, one of the most important aspects was the continuity of care; they tried, where possible, to keep the same carers visiting her and on the very odd occasion, they had to change they always informed me. The whole team, office and carers alike have been a great help to me in coming to terms with my friend's passing, I cannot thank them enough.
18 August 2021
Excellent service provided in a kind, compassionate and professional way with a smile. The office team provided a very good service with timely and relevant communications at all times. Highly recommended.
26 March 2021
The agency administration systems are very sound and are backed up by good office and coordinating staff. The carers are very good, and if not, there is quick remedial action. Clients’ relatives etc can use a phone app to track in real-time what the carers are reporting on, this is very reassuring. Similarly, the use of PPE is sound. I would prefer to care for my mum myself, but cannot; in such circumstances, I have found Bluebird a reliable substitute.
26 March 2021
Where to even start with how brilliant, professional and life-saving Bluebird have been? My elderly father came out of hospital a month ago, very frail and with a lengthy rehabilitation ahead of him. We had some incredibly traumatic experiences with the NHS designated carers (poor/dangerous training, unreliable) but fortunately, we had also set up a visiting care timetable with Bluebird. The carers came to our rescue many times when we were left high and dry and needed Bluebird carers to step in last minute, and responded to our distress/worries with empathy, efficiency and flexibility. The Bluebird carers themselves have all been well trained, experienced, friendly, respectful and conscientious as well as being lovely to spend time with! As we move forward with my dad's rehabilitation it is so good to know there is a top-notch local care agency just a phone call away. Thank you so much to everyone at Bluebird - we are truly grateful!
23 February 2021
I have been extremely fortunate to be matched with two pleasant ladies who carry out their duties in a professional way. Duties include household chores, general cleaning, vacuuming, laundry and pharmacy. They are reliable willing and helpful turn up on time do whatever is asked of them and keen to ask if they should do jobs when I forget to mention them. I am happy with them and will have them again if needed.
04 February 2021
I received first-class care from all the staff. I really couldn't have wished for better. I will definitely be using Bluebird Home Care in the future for my needs. Bluebird care is second to none.
02 February 2021
I am very impressed with the care given to my mum over the last year. Bluebird Care have been very flexible and responsive to changing needs, and I feel very confident that Mum is being looked after well. Communication with the agency is very good. They have also provided consistent care people, and this is really important for Mum as she has been very resistant to having anyone coming into her home. Now I think she values the relationships she has made. I can sleep easier at night! I would have no hesitation in recommending Bluebird - they have been fabulous.
02 February 2021
Good company with informative emails regarding rotas and bills etc. The manager keeps in contact and has good carers. The only bad point is charging double on bank holidays! PS. hope the staff get double on those days but doubt it!
29 January 2021
My cousin fell down the stairs recently and, after a period in hospital, required support to be able to live at home. Whilst the Social Services provided some help we naturally turned to Bluebird who had been providing cleaning and shopping before the accident. They were marvellous providing additional care and assistance the day we asked for it. They provided someone who is kind, considerate and very helpful and who seems to genuinely care about my cousin. The office staff are equally kind and considerate, doing all they can to support my cousin (they are currently organising a stairlift for her). They have been excellent at keeping me advised of what is happening and have been able to offer me some very useful advice and support. I am very impressed at the friendliness that I have found from everyone at Bluebird, it is almost as if they are part of the family. They have also provided fantastic care to my cousin's husband, who sadly died last year. I can't praise them highly enough.
29 January 2021
I have been delighted with the quality of care that my aunt receives. She has Alzheimer's and is dealt with with dignity and consideration. My Aunt has built up a trusting relationship with her carers and looks forward to their visits. They have dealt with any issues arising in a friendly and professional way. In addition to the front line care, I have also been impressed with the understanding and flexibility of office staff and management when any issues are dealt with quickly and efficiently.